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Federal Real Property: New Occupancy Data Help Agencies Shed Unneeded Office Space But Gaps Limit the Full Picture
GAO-27-108503
Oct 16, 2026
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4 Open Recommendations
Agency Affected Recommendation Status
General Services Administration The Administrator of GSA, in consultation with OMB, should ensure that future utilization reporting includes additional information to more fully reflect space utilization. Specifically, GSA should:

  • Ensure that utilization reporting to Congress and the public includes both utilization data for all spaces occupied by agencies and all GSA-controlled vacant space, regardless of whether owned and leased spaces have active occupancy agreements in place; and
  • Provide Congress with utilization data at the building level, including for all GSA-controlled vacant space, to allow for an understanding of building-wide utilization. (Recommendation 1)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
General Services Administration The Administrator of GSA should either clarify that spaces meeting or exceeding the USE IT Act's 60 percent utilization rate threshold are excluded from the full dataset on GSA.gov or publish utilization data for all spaces subject to the USE IT Act, regardless of whether the spaces achieved 60 percent utilization. (Recommendation 2)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
General Services Administration The Administrator of GSA, in consultation with OMB, should evaluate the effects of its USE IT Act data collection and reporting guidelines on agencies' calculated utilization rates and, as needed, adjust the guidelines based on its findings. At a minimum, this evaluation should examine the GSA guidelines' definition of typical office space and the effects of the inclusion of non-workdays in utilization rate calculations to identify potential ways to improve the quality of the data without excluding spaces that contribute significantly to a space's overall capacity. (Recommendation 3)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
General Services Administration The Administrator of GSA, in consultation with OMB, should develop and implement a plan to coordinate with CFO Act agencies to improve the consistency and completeness of occupancy data reported for all spaces subject to USE IT Act requirements. (Recommendation 4)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Federal Real Property: The Judiciary Should Measure the Utilization of Its Administrative Space
GAO-26-108603
Sep 24, 2026
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1 Open Recommendations
Agency Affected Recommendation Status
Administrative Office of the United States Courts The Director of the Administrative Office of the U.S. Courts should establish procedures to collect occupancy data and calculate the utilization of the judiciary's administrative space. Such data should be collected at an established, regular interval, include the development of benchmarks for utilization rates, and be incorporated into the judiciary's space use decision-making processes. (Recommendation 1)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Federal Real Property: GSA Should Publicize Accessibility Complaint Process for Its Office Buildings
GAO-26-108575
Sep 22, 2026
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1 Open Recommendations
Agency Affected Recommendation Status
General Services Administration The Administrator of the General Services Administration should take steps to increase awareness of the ABA process to file complaints about accessibility barriers in GSA office buildings. For example, GSA could post signs with information about filing ABA complaints at the entry areas of its office buildings. (Recommendation 1)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
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