Assessing Risks and Returns: A Guide for Evaluating Federal Agencies' IT Investment Decision-making
AIMD-10.1.13
Published: Feb 03, 1997. Publicly Released: Feb 03, 1997.
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Highlights
GAO published a guide to provide a structure for evaluating and assessing how well a federal agency is selecting and managing its information technology (IT) resources and to identify specific areas where improvements can be made, focusing on the: (1) processes that the organization is using to select, manage, and evaluate its IT investments; (2) data (cost, benefit, and risk) that are being used to make IT decisions; and (3) IT decisions that are being made using the defined processes and data.
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Agency evaluationBest practicesBest practices reviewsCost effectiveness analysisEvaluation methodsInformation resources managementIT acquisitionsIT investment managementProcurement evaluationStrategic information systems planningSystems conversionsSystems design