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School Meals Programs: USDA Has Reported Taking Some Steps to Reduce Improper Payments but Should Comprehensively Assess Fraud Risks

GAO-19-389 Published: May 21, 2019. Publicly Released: Jun 04, 2019.
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Fast Facts

The Department of Agriculture's National School Lunch Program and School Breakfast Program give schools billions of dollars every year to provide meals for children. Historically, the rates of estimated payment errors have been high, suggesting that the programs may be vulnerable to fraud.

USDA has reported taking steps to reduce these errors. However, we found that USDA doesn't regularly assess the programs' fraud risks. Without such assessment, it's hard to tell whether USDA's oversight activities are effectively monitoring, preventing, and addressing the greatest sources of potential fraud.

We recommended regularly assessing fraud risks.

 

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Highlights

What GAO Found

The Department of Agriculture (USDA) has reported various actions aimed at lowering estimated improper payment error rates in the National School Lunch Program and School Breakfast Program (school meals programs). Examples include a new application prototype intended to reduce applicant errors and training for food service workers to reduce administrative errors. USDA uses a model based on a periodic study to estimate improper payments, and reported error rates will generally not reflect the effect of most actions until USDA's next study is released, likely in 2020. However, in fiscal year 2018, USDA redefined what it considers an improper payment. Specifically, meal claiming errors—for example, meals that are missing a required nutritional component but that are counted as reimbursable—are no longer considered improper payments, resulting in error rates for fiscal year 2018 that are not comparable to prior years.

USDA has not assessed fraud risks in the school meals programs, which hinders its ability to ensure that its key oversight practices—extensive processes designed for broad monitoring purposes—address areas at risk for fraud. The assess component of A Framework for Managing Fraud Risks in Federal Programs (Fraud Risk Framework) calls for managers to plan regular fraud risk assessments and to assess risks to determine a fraud risk profile. USDA officials stated that the agency considers fraud risks through efforts to assess overall program integrity risk in the programs, which include research projects and consideration of specific risks when allocating monitoring resources. However, GAO found that USDA's efforts to assess risk do not comprehensively consider fraud risks. As a result, these efforts are not aligned with the overarching concepts of planning and conducting fraud risk assessments in the Fraud Risk Framework. Establishing a process to plan and conduct regular fraud risk assessments that align with the leading practices in the Fraud Risk Framework—including those in the figure below—will help USDA design and implement an antifraud strategy, as well as evaluate and adapt its strategy to improve fraud risk management in the school meals programs.

Key Elements of the Fraud Risk Assessment Process

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Why GAO Did This Study

In 2018, almost 30 million children participated in the National School Lunch Program and over 14 million participated in the School Breakfast Program, with cash payments totaling almost $17 billion. Historically, the school meals programs have reported high estimated improper payment error rates, which suggest that these programs may also be vulnerable to fraud.

GAO was asked to review improper payment error rates and potential fraud in the school meals programs. This report (1) describes steps USDA has reported taking since 2015 to lower improper payment error rates and (2) examines the extent to which USDA has assessed areas of risk for fraud in the school meals programs.

GAO reviewed the results of the most recent study USDA uses to estimate improper payments in the school meals programs, as well as the error rates and actions to reduce them reported in USDA's agency financial reports from fiscal years 2015 through 2018. Further, GAO analyzed guidance for key oversight practices and documentation regarding USDA's risk assessment processes. GAO examined these processes against the leading practices in the Fraud Risk Framework for assessing fraud risks. GAO also interviewed agency officials.

Recommendations

GAO recommends that USDA establish a process to plan and conduct regular fraud risk assessments for the school meals programs that align with the leading practices in the Fraud Risk Framework. USDA generally agreed with the recommendation.

Recommendations for Executive Action

Agency Affected Recommendation Status
Food and Nutrition Service The Administrator of the Food and Nutrition Service should establish a process to plan and conduct regular fraud risk assessments for the school meals programs that align with the leading practices in the Fraud Risk Framework. (Recommendation 1)
Closed – Implemented
On March 29, 2022, the Food and Nutrition Service (FNS) issued a memo documenting its plan for establishing a process to conduct regular fraud risk assessment on its school meals program. This memo also acknowledges that FNS had completed its first School Meals Fraud Risk Assessment. FNS provided GAO with a copy of its fraud risk assessment for the school meal programs. We reviewed this fraud risk assessment and determined that it did not align with three of the five leading practices in the Fraud Risk Framework for identifying and assessing risks to determine the program's fraud risk profile. In July 2023, USDA provided GAO with an updated fraud risk assessment for the School Meals programs that generally aligns with the Fraud Risk Framework. Specifically, USDA's fraud risk assessment identifies inherent fraud risks, assesses the likelihood and impact of these risks, sets fraud risk tolerance, considers existing controls, and documents the results in a fraud risk profile. This fraud risk assessment, along with the agency's policy to annually revisit the assessment, will help provide USDA with key information to develop an antifraud strategy and effectively manage fraud risks in the School Meals programs.

Full Report

GAO Contacts

Seto J. Bagdoyan
Director
Forensic Audits and Investigative Service

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Sarah Kaczmarek
Managing Director
Office of Public Affairs

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Topics

Administrative errorsFood programs for childrenFraudImproper paymentsNutritionPayment errorsRisk assessmentSchool meal programsSchoolsStudentsPublic health emergencies