Department of Agriculture |
The Secretary of Agriculture should ensure that the Food and Nutrition Service document and implement a process to provide and routinely update consolidated and user-friendly TEFAP program guidance for states and local agencies on the FNS website. For example, this could be a program handbook or a consolidated list of pertinent program guidance. (Recommendation 1) |
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Department of Agriculture |
The Secretary of Agriculture should ensure that FNS document and implement a process to provide and routinely update consolidated and user-friendly CSFP program guidance for states and local agencies on the FNS website. For example, this could be a program handbook or a consolidated list of pertinent program guidance. (Recommendation 2) |
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Department of Agriculture |
The Secretary of Agriculture should ensure that FNS, in coordination with the Agricultural Marketing Service, document and implement a plan with measurable goals and timeframes to streamline the process for resolving USDA Foods delivery issues and complaints. This could include streamlining the escalation process for delivery issues and proactively communicating complaint status updates with recipient agencies. (Recommendation 3) |
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Department of Agriculture |
The Secretary of Agriculture should ensure that FNS develop and implement a program performance assessment system for TEFAP, beginning with setting measurable program performance goals and measures. In developing goals and measures, FNS should consider the types of data and information that could be useful for future evaluations. (Recommendation 4) |
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Department of Agriculture |
The Secretary of Agriculture should ensure that FNS develop and implement a program performance assessment system for CSFP, beginning with setting measurable program performance goals and measures. In developing goals and measures, FNS should consider the types of data and information that could be useful for future evaluations. (Recommendation 5) |
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