Americans With Disabilities Act: Challenges Faced by Transit Agencies in Complying With the Act's Requirements

GAO reviewed transit agencies' implementation of the Americans with Disabilities Act's (ADA) paratransit requirements, focusing on: (1) transit agencies' early experiences with phasing in the requirements and challenges to successful implementation; (2) the transit agencies' projections of costs and compliance time periods; and (3) variables affecting the projections' reliability and the potential costs' magnitude.