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DHS Annual Assessment: Improved Guidance on Revised Acquisition Goals Would Enhance Transparency

GAO-25-107317 Published: Feb 25, 2025. Publicly Released: Feb 25, 2025.
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Fast Facts

The Department of Homeland Security spends billions on major acquisition programs—those costing at least $300 million—that develop and deliver technology to protect the United States. These include tools like the biometric facial recognition used at U.S. entry points.

To help stay on budget and on time, program officials set cost and schedule goals. But when those goals change, the reasons why aren't always included in key program documentation.

DHS guidance doesn't specify the types of reasons—like a change in requirements—that should be documented. In our 10th annual assessment, we recommended DHS address this issue.

Biometric Facial Recognition Technology at Airport

Biometric Facial Recognition Technology at Airport

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Highlights

What GAO Found

The Department of Homeland Security (DHS) invests billions of dollars to acquire systems and capabilities that advance maritime safety, respond to natural disasters, secure the border, and more.

All but one of the 17 DHS major acquisition programs with DHS-approved baselines that GAO analyzed are meeting their current cost and schedule goals; however, nearly all of the programs had revised their goals at least once, with seven having revised their goals three or more times. These goals are set in their acquisition program baselines—the agreement between programs and decision-makers about an acquisition's cost and when its capabilities will be delivered. Revisions can reflect increased costs, changes in capabilities, or result in new milestone dates. For instance, since these 17 programs initially set their cost goals, the goals have increased from a total of $33.1 billion to $41.3 billion.

GAO found that several programs revised their baselines without clearly documenting the reasons for the revisions in the approved baseline document. DHS's guidance notes the importance of tracking the causes of baseline revisions but does not specify the types of change drivers that can result in revisions, such as a change in requirements. If programs consistently document the change drivers that led to revised baselines, decision-makers would better understand how well programs, especially older ones, are executed over time.

Further, over half of DHS's 24 major programs face cost or schedule risks.

Costs risks. Two Coast Guard programs that comprised over a third of DHS's estimated acquisition costs in fiscal year 2024—Polar Security Cutter (PSC) and Offshore Patrol Cutter—are likely to drive cost growth in fiscal year 2025. For instance, in August 2024, the Congressional Budget Office estimated the PSC program cost to be about $2 billion over the program's current cost goal.

Schedule risks. Fifteen programs face potential delays moving forward, including multiple Coast Guard and Customs and Border Protection programs. Program officials cited reasons such as funding challenges, among others.

Since 2014, GAO has made about 220 acquisition and major acquisition program policy recommendations to DHS. The agency has addressed most of these recommendations, but almost 50 recommendations have not yet been fully addressed. These recommendations represent opportunities for improvement in areas such as Coast Guard acquisitions and DHS's acquisition workforce.

Why GAO Did This Study

DHS plans to spend over $41 billion to acquire systems for its current portfolio of major acquisition programs.

The Explanatory Statement accompanying a bill for the DHS Appropriations Act, 2015 includes a provision for GAO to review DHS's major acquisitions on an ongoing basis. This report assesses (1) the extent to which major programs are meeting cost and schedule goals; (2) the status of cost or schedule risks; and (3) opportunities for improvement.

GAO selected 24 of DHS's largest acquisition programs to determine program status as of the end of fiscal year 2024. Of these, GAO identified 17 with DHS-approved acquisition baselines for further analysis. GAO reviewed key documents; collected cost, schedule, and performance information; and interviewed DHS officials. GAO also reviewed prior GAO recommendations to DHS.

Recommendations

GAO is recommending that DHS update its guidance to specify the types of change drivers that major acquisition programs document when revising baselines. DHS agreed with this recommendation.

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of Homeland Security The Secretary of DHS should ensure that the Director of PARM updates its acquisition guidance to specify that Acquisition Program Baselines for DHS's major acquisition programs clearly document the context behind key program changes, such as revisions to cost and schedule parameters and the reasons for such revisions (e.g., breaches, COVID-19-related updates, administrative updates, or requirements changes).
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Full Report

GAO Contacts

Travis J. Masters
Director
Contracting and National Security Acquisitions

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Sarah Kaczmarek
Managing Director
Office of Public Affairs

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Topics

Acquisition programsAcquisition managementContractor performanceHomeland securityDevelopmental testingCybersecurityCost and scheduleCompliance oversightAcquisition costsOperational testing