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Medicaid Managed Care: Rapid Spending Growth in State Directed Payments Needs Enhanced Oversight and Transparency

GAO-24-106202 Published: Dec 14, 2023. Publicly Released: Dec 14, 2023.
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Fast Facts

States and the federal government pay managed care plans based on the number of Medicaid beneficiaries. The managed care plans then pay health care providers for services. Since 2017, states have been allowed to steer additional payments to providers to help the state achieve certain Medicaid goals.

State directed payments should have been exceptions to the regular payment process, but they now comprise a significant and growing proportion of managed care spending.

States find the strategy useful, but are these payments achieving intended goals? We recommended better oversight, evaluation, and more to ensure that these payments are effective.

A stethoscope laying on top of cash.

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Highlights

What GAO Found

Using state directed payments, states can direct how Medicaid managed care plans pay providers in certain circumstances. This includes requiring payments in addition to the base payment rates negotiated between plans and providers. State directed payment spending has grown to at least $38.5 billion in 2022, the sixth year of state use, and further growth is expected.

Estimated 2022 Spending for State Directed Payments, by State

Estimated 2022 Spending for State Directed Payments, by State

Note: For more details, see figure 3 in GAO-24-106202.

States often relied on taxes on providers, instead of state general funds, to finance the nonfederal share of state directed payments. States' limited stake in the cost of state directed payments raises concerns for GAO given the weaknesses GAO identified in the Centers for Medicare & Medicaid Services' (CMS) policies and procedures for approving such payments.

  • Weak fiscal guardrails. CMS has indicated that payments must be reasonable and appropriate, but has not established and communicated a definition of, or standards for, assessing that. CMS has set no other limits on spending under directed payments.
  • No consideration of payment outcomes when renewing. CMS does not appear to consider state evaluation results or any other outcome information when deciding whether to approve a renewal of a directed payment.
  • Gaps in transparency. CMS recently made payment applications publicly available, but does not post other information, such as attachments including important financing information, evaluation plans, and evaluation results.

These weaknesses leave the agency at risk of approving ineffective payments.

Why GAO Did This Study

In 2022, spending for managed care represented more than half of the $800 billion spent on Medicaid. The percentage is expected to continue growing in the next decade. With few exceptions, states may not direct managed care plans' payments to providers. However, CMS began allowing a new exception in 2017: state directed payments. Since then, states have made widespread use of directed payments; for example, to increase payments to safety net providers to ensure beneficiary access.

Among other issues, this report describes estimated spending for, and state financing of, state directed payments, and examines CMS's policies and procedures for approving these payments.

GAO analyzed information on approved state directed payments in effect in 2022, and interviewed CMS and Medicaid officials from five states. These states were selected, in part, based on having a directed payment estimated at $1 billion or more in 2022. GAO assessed CMS's policies and procedures against agency guidance and federal internal controls.

Recommendations

GAO is making four recommendations to CMS, including to enhance the agency's fiscal guardrails for approving state directed payments, review outcome information at renewal, and make publicly available additional approval documents. The Department of Health and Human Services agreed with two recommendations. It neither agreed nor disagreed with the other two recommendations, but noted CMS actions underway to address them.

Recommendations for Executive Action

Agency Affected Recommendation Status
Centers for Medicare & Medicaid Services
Priority Rec.
The Administrator of CMS should enhance the agency's fiscal guardrails for approving state directed payments by establishing a definition of, and standards for, assessing whether directed payments result in payment rates that are reasonable and appropriate, and communicating those to states; determining whether additional limits are needed; and requiring states to submit data on actual spending amounts at renewal. (Recommendation 1)
Open – Partially Addressed
HHS neither agreed nor disagreed with this recommendation but highlighted that provisions in a May 2023 CMS proposed rule should address the recommendation. In May 2024, CMS finalized the rule, which included activities that enhance the agency's fiscal guardrails for state directed payments. For example, the final rule limits the total payment rate for certain state directed payments to the average commercial rate for certain services, such as inpatient hospital services. CMS stated it would use the average commercial rate as an informal benchmark for state directed payments for other types of services and would continue monitoring state directed payments for these other types of services to assess the need for any additional limits in the future. The final rule also requires states to submit data to CMS on the total dollars expended by each managed care organization for state directed payments paid to providers. CMS officials also indicated that the rule requires states to report actual spending under state directed payments and noted that they will be revising review procedures to reflect the need to consider any available spending data when approving a renewal of a state directed payment. Officials also noted that they plan to issue technical guidance to states that will include additional information on the standards for assessing whether proposed state directed payments are reasonable and appropriate. The provisions CMS included in the agency's final rule partially address GAO's recommendation. As of August 2024, GAO continues to monitor CMS progress toward implementing this recommendation and will reassess the recommendation for closure when the standard operating procedures are updated and the technical guidance issued.
Centers for Medicare & Medicaid Services The Administrator of CMS should consider interim evaluation results or other performance information from states at renewal to gain more timely information on whether state directed payments are advancing quality goals. (Recommendation 2)
Closed – Implemented
In May 2024, CMS finalized a rule that includes a new requirement that state directed payments must result in the state achieving the goals and objectives of the payments and states must submit evaluation results to CMS upon request. The rule also details what must be included in state directed payment evaluation plans and requires states to submit evaluation reports for certain large/ high-dollar state directed payments--those where the estimated cost of the payments exceeds 1.5 percent of the state's total Medicaid spending. According to CMS officials, these new requirements provide CMS with the authority to consider additional evaluation results at renewal and disapprove state directed payment renewals that do not meet the state's goals and objectives of the payments. The addition of these evaluation requirements will allow CMS to gain more timely information on whether state directed payments are advancing quality goals to consider at renewal.
Centers for Medicare & Medicaid Services The Administrator of CMS should require states to consider health equity priorities in designing evaluations of state directed payments. (Recommendation 3)
Open
HHS agreed with this recommendation and noted additional rulemaking may be necessary to implement this recommendation. In June 2024, CMS said it supports states considering health equity priorities in designing evaluations of state directed payments and currently encourages states to incorporate health equity into their state directed payment evaluations when appropriate. CMS also noted that final rules issued in August 2023 require stratification of certain quality measures by age, race, and other demographics. These requirements will be phased in over the next 5 years. CMS indicated that as stratification becomes more prevalent, the agency will encourage more state evaluation of differences in outcomes across demographic characteristics. As of August 2024, GAO continues to monitor CMS progress toward implementing this recommendation.
Centers for Medicare & Medicaid Services The Administrator of CMS should make publicly available all approval documents related to new and renewed state directed payments, including application attachments, state evaluation plans, and evaluation results. (Recommendation 4)
Open
HHS agreed with this recommendation. In August 2024, CMS officials told us that the agency is planning to post all approved state directed payment documents on its website but has had to delay those efforts given other priorities. Officials indicated that the agency is also working on changes to the state directed payment application that will allow the agency to capture more information in an accessible format and reduce the need for attachments that are complex to convert to an accessible format. As of August 2024, GAO continues to monitor CMS progress toward implementing this recommendation and will reconsider closure when CMS releases the updated application template.

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Compliance oversightHealth care providersIntergovernmental transfersLocal governmentsManaged health careMedicaidMedicaid paymentsMedicaid servicesProgram transparencyQuality of care