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Military Readiness: Actions Needed to Further Implement Predictive Maintenance on Weapon Systems

GAO-23-105556 Published: Dec 08, 2022. Publicly Released: Dec 08, 2022.
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Fast Facts

DOD spends $90 billion a year to keep ground systems, ships, and aircraft combat-ready using scheduled maintenance or waiting until things break to fix them.

Using predictive maintenance based on data analysis could allow personnel to avoid doing work too soon—and prevent accidents. DOD told the military services to begin using predictive maintenance 20 years ago, but they made limited progress until recently. Also, DOD doesn't have firm plans on where to increase its use service-wide or measure results.

We recommended that the military services organize, plan, and measure the shift to predictive maintenance to support continued improvements.

Sailors on an Aircraft Carrier Install Equipment on an F/A-18E Super Hornet

A picture of two people fixing the wing of a Navy aircraft parked on an aircraft carrier

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Highlights

What GAO Found

The Department of Defense (DOD) issued an interim predictive maintenance policy in 2002, but the military services made limited progress implementing it until recently. In 2007, DOD instructed the military services to designate a single focal point for predictive maintenance, provide funding, and begin implementing predictive maintenance to achieve readiness at the best cost where it is technically feasible and beneficial. While the military services have begun piloting predictive maintenance programs on some weapon systems, they do not replace parts or components regularly based on predictive maintenance forecasts. GAO found that the military services have not consistently adopted and tracked implementation of predictive maintenance. By developing plans to implement predictive maintenance, including action plans and milestones for weapon systems, the military services would be better positioned to determine where, when, and how to effectively adopt predictive maintenance.

The military services have reported examples of how predictive maintenance has improved maintenance outcomes. According to military service officials, unplanned maintenance—which adversely affects costs and operations—can be reduced through greater use of predictive maintenance. Army and Navy officials also provided examples of predictive maintenance possibly preventing accidents on aircraft such as the AH-64 Apache and the F/A-18 Super Hornet.

Predictive Maintenance Has Been Used for AH-64 and F/A-18 Aircraft

Predictive Maintenance Has Been Used for AH-64 and F/A-18 Aircraft

Military service officials acknowledge that, while they have examples of improvements they attribute to predictive maintenance implementation, the examples are from limited experience, and the military services generally lack metrics to evaluate the results of predictive maintenance. By developing plans with goals and metrics, and establishing procedures to monitor predictive maintenance, the military services will be better able to determine whether predictive maintenance achieves expected results and improves military readiness.

The military services identified personnel, parts, and technology resource challenges to implementing predictive maintenance and have taken some actions to address challenges. For example, temporary policy exemptions allow personnel hours saved using predictive maintenance to be used to address maintenance backlogs in other systems. The military services have also begun efforts to allow units to order parts ahead of need rather than waiting for the part to break. The military services also recognize that shifting to predictive maintenance is a cultural challenge that requires sustained leadership focus.

Why GAO Did This Study

DOD is continually challenged to provide battle-ready ground combat systems, ships and submarines, and aircraft to its warfighters, spending nearly $90 billion each year on weapon systems maintenance. To improve availability of weapon systems, DOD is implementing predictive maintenance. Often used in the private sector, predictive maintenance relies on personnel to use condition-monitoring technology and data analytics to schedule maintenance based on evidence of need.

House Report 117-118, which accompanied a bill for the National Defense Authorization Act for Fiscal Year 2022, included a provision for GAO to examine the use of predictive maintenance for the sustainment of ground combat systems, ships and submarines, and aircraft. GAO examined the extent to which the military services have (1) implemented and (2) assessed the performance of predictive maintenance, and described (3) challenges and efforts to address challenges with implementing predictive maintenance. GAO reviewed DOD guidance and budget materials for predictive maintenance, interviewed maintenance officials, and visited units implementing predictive maintenance.

Recommendations

GAO is making 16 recommendations to the Army, Marine Corps, Navy, and Air Force to develop plans to implement predictive maintenance and assess its performance. DOD generally concurred with the recommendations.

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of the Army The Secretary of the Army should designate a single entity with sufficient authority and resources necessary to support the implementation of predictive maintenance across the Army. (Recommendation 1)
Closed – Implemented
The Department of the Army concurred with this recommendation. In response, in February 2024, the Army assigned primary responsibility to the Program Executive Office, Command, Control and Communications-Tactical for predictive maintenance platforms. By designating an entity with the authority, staffing, and funding necessary to support predictive maintenance, the Army is better positioned to determine how, when, and where to adopt predictive maintenance.
Department of the Navy The Secretary of the Navy, in coordination with the Commandant of the Marine Corps, should designate a single entity with sufficient authority and resources necessary to support the implementation of predictive maintenance across the Marine Corps. (Recommendation 2)
Open
The Department of the Navy concurred with this recommendation, stating that the Assistant Secretary of the Navy for Research, Development, and Acquisition is the executive agent for Department oversight of sustainment activity. As of January 2024, the Department of the Navy had not provided updates on Marine Corps efforts to implement this recommendation. When we confirm what actions the Department of the Navy has taken in response to this recommendation, we will provide updated information.
Department of the Navy The Secretary of the Navy should designate a single entity with sufficient authority and resources necessary to support the implementation of predictive maintenance across the Navy. (Recommendation 3)
Open
The Department of the Navy concurred with this recommendation, stating that the Assistant Secretary of the Navy for Research, Development, and Acquisition is the executive agent for Department oversight of sustainment activity. As of January 2024, we requested additional information supporting Navy efforts to identify a single entity with responsibility specifically for predictive maintenance implementation. When we confirm what actions the Department of the Navy has taken in response to this recommendation, we will provide updated information.
Department of the Air Force The Secretary of the Air Force should designate a single entity with sufficient authority and resources necessary to support the implementation of predictive maintenance across the Air Force. (Recommendation 4)
Open
The Department of the Air Force concurred with this recommendation. In January 2024, the Air Force stated it designated the Air Force Life Cycle Management Center's Rapid Sustainment Office to serve as the center of excellence to support implementation of predictive maintenance. To further align with the GAO recommendation, the Air Force stated it will need to create policy and funding support to govern implementation of predictive maintenance. When we confirm what actions the Air Force has taken in response to this recommendation, we will provide updated information.
Department of the Army The Secretary of the Army should develop a comprehensive implementation plan for predictive maintenance, which includes action plans and milestones for current weapon systems, outcome-related goals and objectives, a process for evaluating progress, and a framework to develop and track milestones. (Recommendation 5)
Closed – Implemented
The Department of the Army concurred with this recommendation. In response, in April 2024, the Army validated a predictive maintenance document that identified goals, objectives, measures of performance, and a schedule of milestones. By developing an implementation plan, the Army is better positioned to determine how, when, and where to adopt predictive maintenance.
Department of the Navy The Secretary of the Navy, in coordination with the Commandant of the Marine Corps, should develop a comprehensive implementation plan for predictive maintenance, which includes action plans and milestones for current weapon systems, outcome-related goals and objectives, a process for evaluating progress, and a framework to develop and track milestones. (Recommendation 6)
Open
The Department of the Navy partially concurred with this recommendation, stating that a comprehensive strategic implementation plan is necessary, but not all weapon systems are suitable candidates for predictive maintenance. As of January 2024, the Navy stated it requires deliberate study and analysis for determining which weapon systems should implement predictive maintenance, and to what degree implementation is deemed necessary and beneficial. To do so, the Navy is continuing its pilot project to study predictive maintenance implementation. The Navy also stated it plans to integrate predictive maintenance within mainstream supply and maintenance processes, integrate predictive maintenance into logistics information technology modernization and development efforts, and collaborate with the Office of the Assistant Secretary of Defense (Acquisition and Sustainment) and Defense Acquisition University to develop course curricula to implement enterprise-wide career-level predictive maintenance training. When we confirm the actions the Navy has taken in response to this recommendation, we will provide updated information.
Department of the Navy The Secretary of the Navy should develop a comprehensive implementation plan for predictive maintenance, which includes action plans and milestones for current weapon systems, outcome-related goals and objectives, a process for evaluating progress, and a framework to develop and track milestones. (Recommendation 7)
Open
The Department of the Navy partially concurred with this recommendation, stating that a comprehensive strategic implementation plan is necessary, but not all weapon systems are suitable candidates for predictive maintenance. As of January 2024, the Navy stated it requires deliberate study and analysis for determining which weapon systems should implement predictive maintenance, and to what degree implementation is deemed necessary and beneficial. To do so, the Navy is continuing its pilot project to study predictive maintenance implementation. The Navy also stated it plans to integrate predictive maintenance within mainstream supply and maintenance processes, integrate predictive maintenance into logistics information technology modernization and development efforts, and collaborate with the Office of the Assistant Secretary of Defense (Acquisition and Sustainment) and Defense Acquisition University to develop course curricula to implement enterprise-wide career-level predictive maintenance training. When we confirm the actions the Navy has taken in response to this recommendation, we will provide updated information.
Department of the Air Force The Secretary of the Air Force should develop a comprehensive implementation plan for predictive maintenance, which includes action plans and milestones for current weapon systems, outcome-related goals and objectives, a process for evaluating progress, and a framework to develop and track milestones. (Recommendation 8)
Open
The Department of the Air Force concurred with this recommendation. As of January 2024, the Air Force stated it developing and updating policies, including updating its Condition Based Maintenance Plus Strategic Implementation Plan, to drive implementation of predictive maintenance. Once policies are codified, the Air Force stated weapon system program offices will develop action plans and milestones for predictive maintenance implementation. When we confirm the actions the Air Force has taken in response to this recommendation, we will provide updated information.
Department of the Army The Secretary of the Army should develop a plan with specific quantifiable metrics and goals for evaluating predictive maintenance. (Recommendation 9)
Open
The Department of the Army concurred with this recommendation. As of May 2024, the Army stated metrics will be developed as part of the Predictive Logistics Capabilities Development Document process, of which Predictive Maintenance is a subset. The Army stated that experimentation and assessments of predictive maintenance capabilities will allow metrics to be designed and refined to appropriately evaluate predictive maintenance. The Army expects this effort may occur in 2027. When we confirm the actions the Army has taken in response to this recommendation, we will provide updated information.
Department of the Navy The Secretary of the Navy, in coordination with the Commandant of the Marine Corps, should develop a plan with specific quantifiable metrics and goals for evaluating predictive maintenance. (Recommendation 10)
Open
The Department of the Navy concurred with this recommendation. In January 2024, the Department stated the Navy and Marine Corps are executing pilot studies on various aviation, maritime, and ground combat systems to expand implementation and adoption of predictive maintenance to Department weapon systems. Part of these pilot studies is to assess how to measure predictive maintenance and determine the correct metrics for tracking and accountability at the correct echelons of oversight and governance. The Navy stated it expects to conclude these pilot studies by the end of fiscal year 2024. When we confirm what actions the Department of the Navy has taken in response to this recommendation, we will provide updated information.
Department of the Navy The Secretary of the Navy should develop a plan with specific quantifiable metrics and goals for evaluating predictive maintenance. (Recommendation 11)
Open
The Department of the Navy concurred with this recommendation. In January 2024, the Department stated the Navy and Marine Corps are executing pilot studies on various aviation, maritime, and ground combat systems to expand implementation and adoption of predictive maintenance to Department weapon systems. Part of these pilot studies is to assess how to measure predictive maintenance and determine the correct metrics for tracking and accountability at the correct echelons of oversight and governance. The Navy stated it expects to conclude these pilot studies by the end of fiscal year 2024. When we confirm what actions the Department of the Navy has taken in response to this recommendation, we will provide updated information.
Department of the Air Force The Secretary of the Air Force should develop a plan with specific quantifiable metrics and goals for evaluating predictive maintenance. (Recommendation 12)
Open
The Department of the Air Force concurred with this recommendation. As of January 2024, the Air Force stated it was updating its Condition Based Maintenance Plus Strategic Implementation Plan to include quantifiable metrics and goals for evaluating predictive maintenance. Additionally, the Air Force stated that an Air Force Instruction supplement is in development which will codify the plan to include specific quantifiable metrics and goals for evaluating predictive maintenance. When we confirm the actions the Air Force has taken in response to this recommendation, we will provide updated information.
Department of the Army The Secretary of the Army should establish procedures and conduct ongoing monitoring and reporting of the results from predictive maintenance for major weapon systems. (Recommendation 13)
Open
The Department of the Army concurred with this recommendation. In May 2024, the Army stated that reporting and governance will occur in accordance with the existing acquisition framework. Based on the notional Capabilities Development Document acquisition schedule, the Army expects the first predictive maintenance programs of record to be available in fiscal year 2027. Once systems are fielded, the Army stated the program office will conduct ongoing monitoring and reporting. When we confirm the actions the Army has taken in response to this recommendation, we will provide updated information.
Department of the Navy The Secretary of the Navy, in coordination with the Commandant of the Marine Corps, should establish procedures and conduct ongoing monitoring and reporting of program performance and results from predictive maintenance for major weapon systems. (Recommendation 14)
Open
The Department of the Navy concurred with this recommendation, stating that the Department of the Navy is aligned to the Office of the Secretary of Defense's initiatives to develop and implement mechanisms for tracking and understanding sustainment data. In January 2024, the Navy stated it will identify and report sustainment metrics through various dashboards, and it will support senior DOD sustainment forums with data driven analysis into sustainment performance metrics. When we confirm what actions the Department of the Navy has taken in response to this recommendation, we will provide updated information.
Department of the Navy The Secretary of the Navy should establish procedures and conduct ongoing monitoring and reporting of program performance and results from predictive maintenance for major weapon systems. (Recommendation 15)
Open
The Department of the Navy concurred with this recommendation, stating that the Department of the Navy is aligned to the Office of the Secretary of Defense's initiatives to develop and implement mechanisms for tracking and understanding sustainment data. In January 2024, the Navy stated it will identify and report sustainment metrics through various dashboards, and it will support senior DOD sustainment forums with data driven analysis into sustainment performance metrics. When we confirm what actions the Department of the Navy has taken in response to this recommendation, we will provide updated information.
Department of the Air Force The Secretary of the Air Force should establish procedures and conduct ongoing monitoring and reporting of program performance and results from predictive maintenance for major weapon systems. (Recommendation 16)
Open
The Department of the Air Force concurred with this recommendation. In January 2024, the Air Force stated that an Air Force Instruction supplement is in development which will establish procedures to conduct ongoing monitoring and reporting of program performance and results from predictive maintenance for major weapon systems. According to the Air Force, weapon system program offices will follow the procedures outlined in the Air Force Instruction supplement to execute the tracking and reporting of program performance/results from predictive maintenance to appropriate authorities. When we confirm the actions the Air Force has taken in response to this recommendation, we will provide updated information.

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AircraftAircraft maintenanceCombat systemsMaintenance personnelMilitary forcesMilitary materielMilitary readinessNavy shipsPreventive maintenanceWeapon systems