Sexual Assault and Harassment: NOAA Has Made Substantial Progress in Prevention and Response but Could Further Improve Its Processes
Fast Facts
The National Oceanic and Atmospheric Administration has made substantial progress in the last 5 years to prevent and respond to sexual assault and harassment within its workplaces.
Although NOAA has followed many Equal Employment Opportunity Commission "promising practices," we found some shortcomings in the agency's prevention and response processes. For example, NOAA's 2020 mandatory training for supervisors and managers didn't explain the consequences supervisors and managers could face if they failed to report incidents that they witnessed or that were reported to them.
Our 6 recommendations to NOAA address this and other related issues.
Highlights
What GAO Found
The National Defense Authorization Act for Fiscal Year 2017 (2017 NDAA) required the National Oceanic and Atmospheric Administration (NOAA) to develop a policy for preventing and responding to sexual assault and sexual harassment of NOAA's workforce. In response to the 2017 NDAA, NOAA issued its Sexual Assault and Sexual Harassment Prevention and Response Policy in February 2018. GAO found that this 2018 policy is consistent with most of the relevant legal requirements from the 2017 NDAA and is partially or not consistent with some. For example, although NOAA has protocols for investigating allegations of sexual assault and sexual harassment, NOAA's policy does not specifically describe these protocols, as required by the 2017 NDAA. In addition, the policy follows most selected practices recommended by the Equal Employment Opportunity Commission (EEOC) in its 2017 Promising Practices for Preventing Harassment document.
While NOAA's actions followed many selected EEOC promising practices, GAO found some shortcomings in the agency's prevention and response processes. For example, NOAA's 2020 mandatory training for supervisors and managers did not explain the consequences for failing to fulfill the reporting responsibilities related to allegations of harassment—in contrast to EEOC's promising practices. Specifically, the training did not describe the consequences managers could face if, for example, they failed to report incidents that they witnessed or that were reported to them. In the absence of training or other mechanisms to clearly outline consequences for failing to fulfill managers' responsibilities, agency managers may allow harassing behavior to continue, thereby raising liability concerns and undermining the message that sexual harassment is not tolerated.
In addition, EEOC's promising practices state that those implementing an agency's complaint system should appropriately document every complaint. The offices responsible for implementing each of NOAA's complaint systems do not maintain or collect data in a consistent manner and have not always provided data to management in a consistent format. Consequently, the agency has experienced difficulty reconciling data from its multiple complaint systems for annual reports to Congress and is hindered in its ability to target prevention and response efforts, according to agency officials.
Extent to which NOAA's 2018 Sexual Assault and Sexual Harassment Policy and the Agency's Related Actions Follow Selected Promising Practices
|
Summary |
Results of GAO analysis |
|
NOAA's 2018 policy follows most selected Equal Employment Opportunity Commission's (EEOC) Promising Practices for Preventing Harassment. |
● |
|
NOAA's leadership and accountability actions to prevent and respond to sexual harassment follow selected EEOC promising practices. |
◐ |
|
NOAA's anti-harassment training follows selected EEOC promising practices. |
◐ |
|
NOAA's harassment complaint systems follow selected EEOC promising practices. |
◐ |
Why GAO Did This Study
Sexual assault and sexual harassment can have harmful effects on the individual employees as well as the workplace by undermining employee morale and decreasing productivity. In 2018, NOAA identified several factors indicating that the agency may be at risk for harassment or assault, or both.
GAO was asked to review NOAA's policies and actions for preventing and responding to sexual assault and sexual harassment. This report examines: (1) the extent to which NOAA's policy is consistent with relevant legal requirements in the 2017 NDAA and follows EEOC's promising practices and (2) the extent to which NOAA's actions follow EEOC's promising practices.
GAO reviewed NOAA's prevention and response policy and actions from 2016 through August 2021. GAO analyzed data, interviewed officials, and compared NOAA's policy and actions to relevant sections of the 2017 NDAA and EEOC's promising practices.
Recommendations
GAO is making six recommendations, including that NOAA ensure future updates to agency policy are consistent with all relevant legal requirements in the 2017 NDAA and that NOAA address shortcomings in following EEOC's promising practices, such as requiring supervisor training to identify consequences for failing to fulfill supervisory responsibilities and consistently documenting complaints. The Department of Commerce and NOAA concurred with the recommendations.
Recommendations for Executive Action
| Agency Affected | Recommendation | Status |
|---|---|---|
| National Oceanic and Atmospheric Administration | The administrator of NOAA should ensure that future updates to the agency's sexual harassment and sexual assault prevention and response policy are consistent with all relevant legal requirements in the 2017 NDAA. (Recommendation 1) |
As of February 2022, , the agency stated that it is actively collaborating with stakeholders to modify its Sexual Assault and Sexual Harassment (SASH) policy to incorporate all relevant legal requirements, including implementing a process that will ensure future updates are consistent with legal requirements. NOAA anticipates the updated policy will be finalized in the first half of 2022. As of December 2023, we are following up with NOAA and will update this recommendation when we have additional information.
|
| National Oceanic and Atmospheric Administration | The administrator of NOAA should implement a mechanism requiring oversight by senior agency leaders of all disciplinary actions involving misconduct related to sexual assault and sexual harassment before such actions are finalized. (Recommendation 2) |
As of February 2022, the agency stated that it is collaborating with stakeholders to modify its SASH policy to include oversight of disciplinary matters. It also stated it will conduct training for managers and decisionmakers on roles and responsibilities related to SASH. NOAA anticipates all actions to address this recommendation will be completed by December 2022. As of December 2023, we are following up with NOAA and will update this recommendation when we have additional information.
|
| National Oceanic and Atmospheric Administration | The administrator of NOAA should ensure that the agency provides specific and readily accessible information on its website, through frequently asked questions (FAQ) and in staff training. The information should describe and explain the differences among complaint systems and what to expect from each when reporting allegations of sexual harassment or assault. (Recommendation 3) |
As of February 2022, the agency stated that it is actively collaborating with stakeholders and affiliates on streamlining access to information and updating its websites to include FAQs, contact mechanisms, and cross-posting resources. In addition, the agency stated that each office that received SASH allegations will include information on their respective public facing sites and also include a link to the NOAA Workplace Violence Prevention and Response office. NOAA anticipated actions to address the recommendation will be completed in the first half of 2022. As of December 2023, we are following up with NOAA and will update this recommendation when we have additional information.
|
| National Oceanic and Atmospheric Administration | The administrator of NOAA should require that training for supervisors and managers include critical NOAA-specific information, such as how to report allegations up the chain of command, how to identify and minimize potential risk factors, explanations of NOAA's confidentiality rules, and the consequences for failing to fulfill this staff's supervisory responsibilities. (Recommendation 4) |
As of February 2022, the agency stated that it is actively collaborating with stakeholders on modifying its SASH policy to clarify managerial requirements relating to SASH incidents. They also stated that NOAA has hired a contractor that is creating evidence-based training that highlights existing programs and processes and provides tools to address risk factors and bystander intervention methods. NOAA will mandate that all supervisors and managers take this training, which it anticipated will be completed by the end of June 2022. As of December 2023, we are following up with NOAA and will update this recommendation when we have additional information.
|
| National Oceanic and Atmospheric Administration | The administrator of NOAA should ensure the agency provides more information to specific individuals and the larger NOAA workforce about how the agency is responding to allegations of sexual assault and sexual harassment, as appropriate, such as by regularly updating individuals on the status of their cases and by annually developing summary-level information for the workforce about the number, type, and resolution of cases. (Recommendation 5) |
As of February 2022, the agency stated that it holds a monthly SASH Council where stakeholders may share data and trends tied to SASH. In addition, the agency stated that it is training its volunteer assistance advocates on trauma-informed care and response, clarifying expectations on transparency and ongoing communication. NOAA also stated it will provide an annual report to the NOAA workforce that includes aggregate data, such as the total number of open and closed SASH cases and types of corrective actions implemented. According to agency officials, this report will not include specific details about cases or identifying information, and it will be available on the NOAA website. They anticipate issuing the annual report each February, beginning in 2022. As of December 2023, we are following up with NOAA and will update this recommendation when we have additional information.
|
| National Oceanic and Atmospheric Administration | The administrator of NOAA should ensure that the central tracking system being developed will collect consistent data and appropriately document the number and type of incidents of sexual assault and harassment across complaint systems. (Recommendation 6) |
As of February 2022, the agency stated that it is currently developing a database that will streamline case data for reporting to Congress, as well as provide consistent trend data to NOAA leadership and employees. The agency stated that this data will also allow NOAA to engage in meaningful prevention and response efforts. The agency stated that it anticipates the database will be operational by the end of June 2022. As of December 2023, we are following up with NOAA and will update this recommendation when we have additional information.
|