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Immigration Enforcement: ICE Can Further Enhance Its Planning and Oversight of State and Local Agreements

GAO-21-186 Published: Jan 27, 2021. Publicly Released: Feb 26, 2021.
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Fast Facts

Under its 287(g) program, U.S. Immigration and Customs Enforcement can enter into agreements with state and local law enforcement agencies to help enforce immigration laws. Since 2017, the program expanded from 35 to about 150 agreements and ICE now has two models in which such law enforcement agencies can participate.

We found that ICE has some policies and procedures to oversee and manage the partner agreements, but it does not have goals or measures to assess program performance or have an oversight mechanism for the partner agencies in its newer program model.

Our 3 recommendations to ICE address these and other issues.

Exterior of the U.S. Immigration and Customs Enforcement headquarters.

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Highlights

What GAO Found

Within the Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE) met its goal to expand the 287(g) program. However, ICE has not established performance goals that cover all program activities, such as ICE's oversight of its law enforcement agency (LEA) partners, or measures to assess the program's performance, such as the percentage of LEA partners in compliance with annual training requirements. As a result, ICE is not well-positioned to determine the extent to which the program is achieving intended results.

ICE considers a number of factors, such as LEAs' capability to act as an ICE force multiplier, when reviewing their suitability to join the program; however, ICE has not assessed how to optimize the use of its resources and program benefits to guide its recruitment of future 287(g) participants. For example, ICE has two models in which LEAs can participate with varying levels of immigration enforcement responsibilities. In the Jail Enforcement Model (JEM), designated state or local officers identify and process removable foreign nationals who have been arrested and booked into the LEA's correctional facility, whereas in the Warrant Service Officer (WSO) model, the designated officers only serve warrants to such individuals. However, ICE has not assessed the mix of participants for each model that would address resource limitations, as each model has differing resource and oversight requirements. By assessing how to leverage its program resources and optimize benefits received, ICE could approach recruitment more strategically and optimize program benefits.

287(g) Participants in January 2017 and September 2020

287(g) Participants in January 2017 and September 2020

ICE uses a number of mechanisms to oversee 287(g) JEM participants' compliance with their agreements, such as conducting inspections and reviewing reported complaints. However, at the time of GAO's review, ICE did not have an oversight mechanism for participants' in the WSO model. For example, ICE did not have clear policies on 287(g) field supervisors' oversight responsibilities or plan to conduct compliance inspections for WSO participants. An oversight mechanism could help ICE ensure that WSO participants comply with their 287(g) agreement and other relevant ICE policies and procedures.

Why GAO Did This Study

The 287(g) program authorizes ICE to enter into agreements with state and local law enforcement agencies to assist with enforcing immigration laws. The program expanded from 35 agreements in January 2017 to 150 as of September 2020.

GAO was asked to review ICE's management and oversight of the program. This report examines (1) the extent to which ICE has developed performance goals and measures to assess the 287(g) program; (2) how ICE determines eligibility for 287(g) program participation and considers program resources; and (3) how ICE conducts oversight of 287(g) program participant compliance and addresses noncompliance. GAO reviewed ICE policies and documentation, and interviewed officials from ICE headquarters and field offices. GAO also interviewed 11 LEAs selected based on the type of 287(g) agreement, length of participation, and facility type (e.g. state or local).While not generalizable, information collected from the selected LEAs provided insights into 287(g) program operations and oversight of program participants. GAO analyzed data on 287(g) inspection results and complaints from fiscal years 2015 through 2020.

Recommendations

GAO recommends that ICE (1) establish performance goals and related performance measures; (2) assess the 287(g) program's composition to help leverage its resources and optimize program benefits; and (3) develop and implement an oversight mechanism for the WSO model. DHS concurred with the recommendations.

Recommendations for Executive Action

Agency Affected Recommendation Status
United States Immigration and Customs Enforcement The Director of ICE should establish performance goals and related performance measures to assess and manage the performance of the 287(g) program. (Recommendation 1)
Open
In January 2021, we reported on ICE's oversight and management of the 287(g) program. We found that ICE has not established performance goals that cover all program activities, such as ICE's oversight of its law enforcement agency (LEA) partners, or measures to assess the program's performance, such as the percentage of LEA partners in compliance with annual training requirements. As a result, ICE is not well-positioned to determine the extent to which the program is achieving intended results. We recommended that ICE should establish performance goals and related performance measures to assess and manage the performance of the 287(g) program. ICE agreed with this recommendation. In August 2021, officials stated that ICE is finalizing a (1) draft 287(g) strategic plan that will outline the program goals, objectives, and performance measures and (2) mechanism to measure progress towards achieving 287(g) program mission. In September 2024, ICE told us that the updated 287(g) strategic plan was undergoing internal review. We will continue to monitor ICE's efforts to address this recommendation.
United States Immigration and Customs Enforcement The Director of ICE should assess 287(g) program composition to help leverage program resources, optimize program benefits, and guide 287(g) expansion efforts. (Recommendation 2)
Open
In January 2021, we reported on ICE's oversight and management of the 287(g) program. We found that ICE considers a number of factors, such as a law enforcement agency's capability to act as an ICE force multiplier, when reviewing their suitability to join the program; however, ICE has not assessed how to optimize the use of its resources and program benefits to guide its recruitment of future 287(g) participants. By assessing how to leverage its program resources and optimize benefits received, ICE could approach recruitment more strategically and optimize program benefits. We recommended that ICE should assess 287(g) program composition to help leverage program resources, optimize program benefits, and guide 287(g) expansion efforts. ICE agreed with this recommendation. In August 2021, ICE officials stated that ICE is developing a process to annually assess program composition and review performance and compliance of current participants in order to optimize program resources. In March 2024, ICE reported that with the change in administration the 287(g) program was placed on hold pending issuance of DHS's immigration enforcement priorities. ICE also reported that future expansions along with maintaining and evaluating the current partnerships remains on hold. According to ICE, ERO will assess the program composition and expansion efforts once guidance is provided on the way forward for the program. As of September 2024, there have been no changes to the status of the 287(g) program. We will continue to follow-up on the ICE's efforts to address this recommendation.
United States Immigration and Customs Enforcement The Director of ICE should develop and implement an oversight mechanism to monitor Warrant Service Officer participants' compliance with their Memorandum of Agreement with ICE. (Recommendation 3)
Closed – Implemented
In January 2021, we reported on ICE's oversight and management of law enforcement agencies (LEAs) that participate in the 287(g) program. We found that ICE uses a number of mechanisms to oversee 287(g) Jail Enforcement Model participants' compliance with their agreements, such as conducting inspections and reviewing reported complaints; however, ICE did not have an oversight mechanism for LEA participants in the Warrant Service Officer (WSO) model of the program. An oversight mechanism could help ICE ensure that WSO participants comply with their 287(g) agreement and other relevant ICE policies and procedures. We recommended that ICE develop and implement an oversight mechanism to monitor WSO participants' compliance with the Memorandum of Agreement (MOA) with ICE. ICE agreed with this recommendation. As of June 2022, ERO had created a process for revocation, destruction, and logging of WSO credentials. In September 2023, ICE released the 287(g) Warrant Service Officer Internal Oversight Review Guidance. According to this guidance, ICE Headquarters 287(g) program will inspect WSO programs every 2 years. As part of these inspections, the 287(g) National Program Managers will send an Internal Oversight Review request form to applicable field office points of contact several weeks before the inspection to obtain information about the LEA serving as a WSO and other documentation to check the LEAs compliance with WSO responsibilities as specified in the MOAs with ICE. Inspection procedure also include standardized interviews with WSOs at the LEA to check their understanding of the WSO requirements. According to ICE, it began conducting the WSO inspections in January 2024 and, as of September 2024, has conducted 22 WSO inspections. According to the WSO Internal Oversight Review Guidance, in addition to the biennial WSO inspections, the 287(g) National Program Managers will complete an annual summary of the WSO-partner LEA to include, among other things, the number of warrants served by the WSO and the results of inspections from the last three fiscal years. Developing an oversight mechanism specific to the WSO model of the 287(g) program will help ICE ensure WSO participants comply with their MOA and uphold ICE's expected standards of conduct.

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Topics

Compliance oversightCorrectional facilitiesForeign nationalsImmigrationImmigration enforcementInspectionInternal controlsLaw enforcementLaw enforcement agenciesPerformance goalsPerformance measurementPerformance monitoringPolicies and proceduresProgram evaluationRegulatory noncomplianceTraining programs