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5G Deployment: FCC Needs Comprehensive Strategic Planning to Guide Its Efforts

GAO-20-468 Published: Jun 12, 2020. Publicly Released: Jun 29, 2020.
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Fast Facts

Wireless carriers are starting to deploy 5G, the next generation of wireless technology. What does this mean for the FCC?

FCC manages access to the radio frequency spectrum wireless carriers use to deliver services. Spectrum is a finite resource shared with other technologies like TV and radar. Carriers need more access to fully deploy 5G.

5G may also worsen the “digital divide.” People in rural and low-income areas that aren’t equipped to access 5G won’t have the economic and educational opportunities full deployment could bring.

FCC’s plans to address these issues don’t include specific and measurable goals—so we recommended improving them.

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Highlights

What GAO Found

Approximately every 10 years since the early 1980s, wireless carriers have deployed a new generation of wireless communication technology. This decade is no different, as carriers are now developing and deploying 5G networks, which offer greater speed and higher data capacity than previous generations of mobile wireless networks. Carriers in the United States are currently deploying “hybrid” 5G, which uses 5G technologies in combination with existing 4G networks to improve the networks' speed. In the future, carriers may deploy “standalone” 5G, which relies exclusively on 5G equipment to allow for additional enhanced capabilities (see fig. 1).

Figure 1: Functions of Wireless Communication Generations

Figure 1: Functions of Wireless Communication Generations

Radio frequency spectrum is a finite natural resource used to provide a variety of communication services to businesses and consumers, as well as to federal, state, and local governments. The frequency bands—often referred to as low-band, mid-band, and high-band spectrum—have different characteristics that make them more or less suitable for specific purposes.

Experts GAO convened said that mid-band spectrum is highly congested, leading to an insufficient amount available for carriers to deploy their 5G networks in the United States. The experts stated that to avoid delays in 5G deployment, the commercial sector needs access to more mid-band spectrum.

These experts highlighted the need for mid-band spectrum for 5G due to mid-band's use internationally and because of its properties. Mid-band spectrum allows for higher data capacity than lower bands and can penetrate physical obstacles over long distances—a property known as “propagation”— better than higher bands (see fig. 2).

Figure 2: Comparison of Projected Distance Signals from High-Band and Mid-Band Spectrum Travel from a Single Cell Site in an Urban Environment

Figure 1: Functions of Wireless Communication Generations

The Federal Communications Commission (FCC) has some efforts under way to make additional mid-band spectrum available but so far has primarily made high-band spectrum available for 5G because it is more readily available. Making more mid-band spectrum available to the commercial sector will be challenging, as current mid-band spectrum users include federal government users that may not be able to readily transition to new or less favorable spectrum bands.

FCC's planning document for 5G includes a section on making additional spectrum available but does not clearly identify specific and measurable performance goals or measures to manage the spectrum demands for 5G. Without such strategic planning efforts, FCC will be unable to determine the effectiveness of its spectrum management efforts, particularly related to the congested mid-band spectrum that is critical to 5G deployment.

The experts GAO convened also stated that 5G deployment would likely exacerbate disparities in access to telecommunications services, known as the “digital divide.” Specifically, experts as well as stakeholders GAO interviewed said that 5G using high-band spectrum—which allows for high data capacity—is likely to be first deployed in areas already equipped with much of the necessary infrastructure.

Experts said the areas with existing infrastructure are generally urban, densely populated, high-income areas as opposed to rural or low-income areas. Further, within urban settings, experts said that high-band 5G networks are more likely to be deployed in commercially viable areas, including those parts of a city that already are equipped with fiber and power and, presumably, already benefit from the most advanced mobile broadband services available.

FCC has taken steps to address the digital divide, including a recent announcement to make up to $9 billion in funding available to carriers to deploy 5G in rural areas of the United States. However, FCC has not developed specific and measurable performance goals with related strategies and measures to assess how well its actions are mitigating the added effects 5G deployment will have on the digital divide.

Why GAO Did This Study

As the latest generation of mobile communications, 5G networks are expected to provide faster connections to support consumer, industry, and public sector services. While private sector carriers deploy 5G networks, FCC has a role in managing deployment challenges, such as how to allocate low-, mid-, and high-band spectrum for 5G use.

GAO was asked to review 5G deployment challenges. This report examines challenges and the federal government's efforts related to 5G deployment with regard to managing spectrum for 5G and closing the digital divide, among other things. GAO, with assistance from the National Academies of Sciences, Engineering, and Medicine, convened a meeting of 17 experts from academia, industry, and consumer groups; reviewed relevant statutes, literature, and FCC documentation; and interviewed FCC and other relevant federal officials, along with stakeholders that include various localities, wireless carriers, and industry associations.

Recommendations

FCC should develop specific and measurable performance goals with related strategies and measures to: (1) manage spectrum demands for 5G and (2) determine the effects 5G deployment and any mitigating actions may have on the digital divide. FCC indicated that setting spectrum goals could unnecessarily limit its options but did not agree or disagree with GAO's recommendations. GAO continues to believe that well-considered strategic planning would benefit FCC's efforts.

Recommendations for Executive Action

Agency Affected Recommendation Status
Federal Communications Commission The Chairman of FCC should develop, in coordination with NTIA and other relevant stakeholders, specific and measurable performance goals—with related strategies and measures—to manage spectrum demands associated with 5G deployment. (Recommendation 1)
Closed – Implemented
5G networks were expected to provide faster connections to support consumer, industry, and public sector services. While private sector carriers deployed 5G networks, FCC had a role in managing deployment challenges, such as how to allocate spectrum for 5G use. GAO, with assistance from the National Academies of Sciences, Engineering, and Medicine, convened a meeting of 17 experts from academia, industry, and consumer groups. In 2020, GAO reported that its panel of experts said that mid-band spectrum was highly congested, leading to an insufficient amount available for carriers to deploy their 5G networks in the United States. The experts stated that to avoid delays in 5G deployment, the commercial sector needed access to more mid-band spectrum. FCC had some efforts under way to make additional mid-band spectrum available but had primarily made high-band spectrum available for 5G because it was more readily available. Making more mid-band spectrum available to the commercial sector would be challenging, as current mid-band spectrum users include federal government users that may not be able to readily transition to new or less favorable spectrum bands. FCC's planning document for 5G included a section on making additional spectrum available but did not clearly identify specific and measurable performance goals or measures-with the involvement of relevant stakeholders, including NTIA-to manage the spectrum demands for 5G. This omission was contrary to leading practices for performance management identified in our prior work, including specific and measurable performance goals to show progress toward broad strategic goals. Without specific and measurable performance goals, FCC would be unable to determine the effectiveness of its spectrum management efforts, particularly related to the congested mid-band spectrum that is critical to 5G deployment. Therefore, GAO recommended that the Chairman of FCC develop, in coordination with NTIA and other relevant stakeholders, specific and measurable performance goals-with related strategies and measures-to manage spectrum demands associated with 5G deployment. In 2024, FCC indicated that this recommendation was implemented through the issuance of the White House's National Spectrum Strategy in November 2023. The National Spectrum Strategy includes multiple goals aimed at, among other things, modernizing spectrum policy, including creating a spectrum pipeline for next-generation wireless services, such as 5G. On March 12, 2024, NTIA released the National Spectrum Strategy Implementation Plan, which includes further detail on the goals included in the Strategy. For each goal discussed in the National Spectrum Strategy, the Implementation Plan identifies specific and measurable outcomes, with responsible Federal agencies (including the FCC and NTIA), contributing stakeholders, and a timeline for both the beginning and the expected completion of the effort. The specific and measurable goals and strategies included in the National Spectrum Strategy and its Implementation Plan will help ensure that there is sufficient spectrum for 5G deployment, which meets the intent of GAO's recommendation.
Federal Communications Commission The Chairman of FCC should develop specific and measurable performance goals—with related strategies and measures—to determine the effects 5G deployment and any mitigating actions may have on the digital divide. (Recommendation 2)
Closed – Implemented
5G networks are expected to provide faster connections to support consumer, industry, and public sector services. While private sector carriers deploy 5G networks, FCC has a role in managing deployment challenges, such as how to allocate spectrum for 5G use. GAO, with assistance from the National Academies of Sciences, Engineering, and Medicine, convened a meeting of 17 experts from academia, industry, and consumer groups. In 2020, GAO reported that its panel of experts said that 5G deployment would likely exacerbate disparities in access to telecommunications services, known as the "digital divide." Specifically, experts as well as stakeholders GAO interviewed said that 5G using high-band spectrum-which allows for high data capacity-is likely to be first deployed in areas already equipped with much of the necessary infrastructure. Experts said the areas with existing infrastructure are generally urban, densely populated, high-income areas as opposed to rural or low-income areas. FCC had taken steps to address the digital divide, including an announcement in December 2019 to make up to $9 billion in funding available to carriers to deploy 5G in rural areas of the United States. However, FCC had not developed specific and measurable performance goals with related strategies and measures to assess how well its actions mitigate the added effects 5G deployment could have on the digital divide. These omissions were contrary to leading practices for performance management identified in GAO's prior work, including identifying: (1) specific and measurable performance goals to show progress toward broad strategic goals; (2) the activities (also known as strategies) the agency will take to make progress toward its goals; and (3) related performance measures to assess the results of the strategies and actual progress made toward the performance goals. Therefore, GAO recommended that the Chairman of FCC develop specific and measurable performance goals-with related strategies and measures-to determine the effects 5G deployment and any mitigating actions may have on the digital divide. In 2024, GAO confirmed that FCC added specific and measurable performance goals with related strategies aimed at increasing access to 5G services and reducing the digital divide to its most recent strategic planning documents. Specifically, FCC included a measurable performance goal to evaluate and report on the availability of broadband services throughout the country, including 5G access. To address this goal, FCC identified a strategy of collecting information on broadband availability submitted by providers and displaying it via the National Broadband Map. Utilizing the map, FCC officials told us that FCC is able to monitor the public's access to 5G networks, as well as assess the performance of FCC strategies to address its performance goal of evaluating and reporting on the availability of broadband services. For example, according to FCC officials, the map indicates that access increased in Wyoming from 9 percent to 12.4 percent in under two years' time. By adding specific and measurable performance goals for 5G with related strategies and measures, FCC has greater assurance that the actions it is taking-including monitoring 5G deployment via the National Broadband Map-will address the digital divide or what actions would best help all Americans obtain access to wireless networks, which meets the intent of GAO's recommendation.

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Topics

BroadbandCommunicationsRadio frequencyRadio frequency spectrumSpectrum managementStrategic planningTelecommunicationsWireless communicationsWireless networksPerformance goals