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K-12 Education: School Districts Need Better Information to Help Improve Access for People with Disabilities

GAO-20-448 Published: Jun 30, 2020. Publicly Released: Jul 24, 2020.
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Fast Facts

In addition to their role in education, public schools serve as voting locations, emergency shelters, and more. But can people with disabilities access all public school buildings?

Our national survey found two-thirds of school districts had facilities with physical barriers that may limit access. For example, steep ramps at school entrances can make it hard for people with disabilities to get in.

The Departments of Justice and Education can work together to help school districts understand the Americans with Disabilities Act and provide technical help tailored to public school buildings. Justice should take the lead in providing information.

This main entrance is not accessible and lacked signs directing people to an accessible entrance.

Flights of steps leading to school entrance

Flights of steps leading to school entrance

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Highlights

What GAO Found

Two-thirds of U.S. public school districts have schools with physical barriers that may limit access for people with disabilities, according to GAO's survey of district officials. Barriers, such as a lack of accessible door hardware and steep ramps, can make it challenging for students, teachers, and others with disabilities to use public school facilities (see fig.). In 55 schools across six states, the most common areas with barriers GAO observed were restrooms, interior doorways, and classrooms. GAO also observed barriers related to safety and security. For example, for security, some schools had installed double-door vestibules with limited maneuvering space that could trap people who use wheelchairs.

Examples of Doorway and Auditorium Barriers GAO Observed in Schools

Examples of Doorway and Auditorium Barriers GAO Observed in Schools

Note: Barriers presented in this figure potentially limit physical access for people with disabilities, but taken alone, would not necessarily establish whether a legal violation has occurred.

An estimated 70 percent of districts had large-scale renovations, small-scale upgrades, or accessibility evaluations planned in the next 3 calendar years, but frequently cited funding constraints as a challenge to these efforts. Districts also identified the need to prioritize projects that keep buildings operational, such as roofing and heating projects. In addition, GAO's survey, observations during site visits, and interviews with national disability groups revealed a tension between making safety and security upgrades and improving physical accessibility.

The Department of Justice (Justice) has not provided technical assistance on physical accessibility in schools, and GAO's surveys indicate such help is needed. Justice has authority to provide information on interpreting the Americans with Disabilities Act of 1990 (ADA), including for public schools, and it has provided technical assistance regarding other public facilities, such as stadiums. In addition, Justice, along with the Department of Education (Education) and other federal agencies, recently launched a new website on school safety, but it does not include specific information on how to improve accessibility of public school facilities or provide information on ADA requirements in the context of school safety upgrades. Without such information, federal agencies may miss opportunities to help ensure that people with disabilities have safe and secure access to public school facilities.

Why GAO Did This Study

National reports have raised concerns about the physical accessibility of public school facilities for people with disabilities. These facilities serve important roles as schools, voting locations, and emergency shelters, among other things. GAO was asked to examine the physical accessibility of public school facilities.

This report examines the extent to which (1) school districts have school facilities with physical barriers that may limit access for people with disabilities, (2) districts plan to improve the accessibility of school facilities and the challenges they face, and (3) Justice and Education assist districts and states in improving school facilities' physical accessibility.

GAO conducted a nationally representative survey of school districts; surveyed states and the District of Columbia; examined 55 schools across six states, selected for variation in size and other characteristics; reviewed relevant federal laws, regulations, and guidance; and interviewed federal, state, and school district officials, and national disability groups.

Recommendations

GAO recommends that Justice work with Education to (1) provide information specific to accessibility of public school facilities and (2) provide information on federal accessibility requirements in the context of public school safety and security. Justice neither agreed nor disagreed with GAO's recommendations.

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of Justice The Assistant Attorney General for the Civil Rights Division should work with Education's Office for Civil Rights to provide state educational agencies and school districts with online information, technical assistance, or training materials related to federal accessibility requirements specific to public school facilities. (Recommendation 1)
Closed – Implemented
In May 2024, Justice released a webinar with the Department of Education's Office for Civil Rights in order to improve accessibility of school buildings. The webinar, featuring a Justice Department Architect, lays out the common accessibility problems found in schools (and identified in our report), along with ways to address them. Justice's release of this webinar makes information on school accessibility more readily available to districts and schools and helps them understand ADA requirements for physical accessibility and ways to make necessary improvements to ensure accessibility.
Department of Justice The Assistant Attorney General for the Civil Rights Division should work with Education's Office for Civil Rights to provide state educational agencies and school districts with online information, technical assistance, or training materials related to federal accessibility requirements in public school facilities in the context of safety and security. This may include leveraging recent, online federal initiatives on school safety and physical security. (Recommendation 2)
Closed – Implemented
In May 2024, Justice released a webinar with the Department of Education's Office for Civil Rights in order to improve accessibility of school buildings. The webinar, featuring a Justice Department Architect, lays out the common accessibility problems found in schools (and identified in our report), along with ways to address them. In September 2024, Justice released information on how this webinar and other resources could be used in the context of safety and security. Justice recommended that public schools review this resource and incorporate it into their school safety planning stating that accessibility is necessary to ensure that students with disabilities are fully included in school safety efforts and that they can be safely evacuated during emergencies.

Full Report

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Jacqueline M. Nowicki
Director
Education, Workforce, and Income Security

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Sarah Kaczmarek
Managing Director
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Topics

AccessibilityAuditoriumsEducational facilitiesPeople with disabilitiesPhysical disabilitiesPublic schoolsRecreation areasSchool districtsSchoolsStudentsTechnical assistance