Information Technology Investment Management: A Framework for Assessing and Improving Process Maturity (Exposure Draft) (Superseded by GAO-04-394G)

This publication has been superseded by GAO-04-394G, Information Technology Investment Management: A Framework for Assessing and Improving Process Maturity, March 2004. GAO published a document on the Information Technology Investment Management (ITIM) framework, which identifies critical processes for successful information technology (IT) investment and organizes these processes into a framework of increasingly mature stages. ITIM establishes three key benefits: (1) a rigorous, standardized tool for internal and external evaluations of an agency's IT management process; (2) a consistent and understandable mechanism for reporting the results of these assessments to agency executives, Congress, and other interested parties; and (3) a road map agencies can use for improving their IT investment management process.