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Labor Relations: Employee-Management Relations at the Alhambra, California, Post Office

GGD-86-40 Published: Apr 07, 1986. Publicly Released: Apr 07, 1986.
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Highlights

In response to a congressional request, GAO reviewed labor-management relations problems at the Alhambra Post Office to: (1) determine their nature, extent, and status; (2) identify possible solutions to any existing problems; and (3) determine how the management at the U.S. Postal Service's (USPS) Sequoia District Office and Alhambra Management Sectional Center (MSC) could detect potential labor-management relations problems early so that actions could be taken to resolve them.

Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
United States Postal Service The Postmaster General should direct the Regional Postmaster General, Western Region, to require the Sequoia District Manager and the Alhambra Postmaster/MSC Manager, who reports to the District Manager, to: (1) monitor and evaluate data on performance, disciplinary activity, grievance activity, and employee concerns and complaints as contained in the minutes of labor-management meetings to identify existing or potential labor-management problems; and (2) follow up with facilities, as necessary, to resolve actual or potential labor-management problems identified using these sources.
Closed – Implemented
In commenting on the draft report, USPS stated that the Sequoia District and the Alhambra MSC established the monitoring system recommended. It added that a broad array of indicators of labor-management relations will be watched and necessary actions taken to ensure that there is no recurrence of the 1983 to 1984 problems.

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Topics

Labor relationsPersonnel managementPostal service employeesWorking conditionsDisciplinary actionsGovernment employeesPostal serviceWork environmentSick leaveStatistical data