Labor Relations: Employee-Management Relations at the Alhambra, California, Post Office
GGD-86-40
Published: Apr 07, 1986. Publicly Released: Apr 07, 1986.
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Highlights
In response to a congressional request, GAO reviewed labor-management relations problems at the Alhambra Post Office to: (1) determine their nature, extent, and status; (2) identify possible solutions to any existing problems; and (3) determine how the management at the U.S. Postal Service's (USPS) Sequoia District Office and Alhambra Management Sectional Center (MSC) could detect potential labor-management relations problems early so that actions could be taken to resolve them.
Recommendations
Recommendations for Executive Action
| Agency Affected | Recommendation | Status |
|---|---|---|
| United States Postal Service | The Postmaster General should direct the Regional Postmaster General, Western Region, to require the Sequoia District Manager and the Alhambra Postmaster/MSC Manager, who reports to the District Manager, to: (1) monitor and evaluate data on performance, disciplinary activity, grievance activity, and employee concerns and complaints as contained in the minutes of labor-management meetings to identify existing or potential labor-management problems; and (2) follow up with facilities, as necessary, to resolve actual or potential labor-management problems identified using these sources. |
In commenting on the draft report, USPS stated that the Sequoia District and the Alhambra MSC established the monitoring system recommended. It added that a broad array of indicators of labor-management relations will be watched and necessary actions taken to ensure that there is no recurrence of the 1983 to 1984 problems.
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Topics
Labor relationsPersonnel managementPostal service employeesWorking conditionsDisciplinary actionsGovernment employeesPostal serviceWork environmentSick leaveStatistical data