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Combating Terrorism: DHS Should Take Action to Better Ensure Resources Abroad Align with Priorities

GAO-13-681 Published: Sep 25, 2013. Publicly Released: Oct 25, 2013.
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Highlights

 

What GAO Found

The Department of Homeland Security (DHS) carries out a variety of programs and activities abroad within its areas of expertise that could have the effect of thwarting terrorists and their plots while also combating other categories of transnational crime, and DHS expended approximately $451 million on programs and activities abroad in fiscal year 2012. For example, through the Visa Security Program, DHS has deployed personnel abroad to help prevent the issuance of visas to people who might pose a threat. As of May 2013, DHS has stationed about 1,800 employees in almost 80 countries to conduct these and other activities. In addition, DHS has delivered training and technical assistance in areas such as border and aviation security to officials from about 180 countries to enhance partner nations' security capacities.

GAO identified five types of contributions DHS has made to U.S. missions (e.g., embassies and consulates), 12 factors that support DHS's ability to contribute, and a range of challenges and impacts related to DHS contributions. On the basis of surveys of DHS and State officials abroad, GAO found that DHS has significantly or moderately contributed to combating terrorism goals for each of the types of contributions GAO identified, including building relationships, identifying threats, and sharing information. The factors GAO identified that facilitated DHS's ability to contribute fell into two general categories: (1) facilitating a collaborative climate and (2) leveraging resources and clarifying roles and responsibilities. GAO also identified a variety of challenges, including DHS domestic management effectively coordinating with personnel abroad and partners at U.S. missions understanding of DHS's role. Fewer than half of respondents identified any challenge as moderate or significant. For impacts arising from these challenges, less than one-third of respondents identified them as causing a significant or moderate impact.

DHS has taken actions to increase organizational and programmatic alignment, but has not established mechanisms to ensure that resource use abroad aligns with department-wide and government-wide strategic priorities. DHS has a stated objective to improve alignment across the department, and Standards for Internal Control in the Federal Government calls for agencies to implement mechanisms to help ensure achievement of their objectives. Although DHS conducted a onetime review of the department's international footprint and created a departmentwide international engagement plan, DHS has not established mechanisms to help ensure that decisions to deploy resources abroad--which are made at the individual component level--align with department-wide and government-wide strategic priorities. Specifically, DHS (1) has not established department-wide strategic priorities for international engagement, such as specific types of activities or target regions to further combating terrorism goals; (2) does not have a mechanism for monitoring alignment between resource deployment abroad and strategic priorities; and (3) does not have reliable, comparable cost data for its programs and activities abroad and has not established a standardized framework to capture these data. Strategic priorities, a mechanism to routinely monitor alignment between strategic priorities and resource deployment abroad, and reliable cost data could provide DHS with critical information to make informed resource deployment decisions and help achieve its objective to improve organizational alignment across components.

Why GAO Did This Study

Combating terrorism is a governmentwide effort, to which DHS contributes. In such efforts abroad, DHS partners with the Department of State (State)-- the lead agency at U.S. missions. DHS deploys resources abroad to carry out programs and build capacity within its areas of expertise--border, maritime, aviation, and cyber security; immigration; and law enforcement.

GAO was asked to examine DHS's efforts abroad to combat terrorism. This report answers the following questions: (1) What programs, activities, and resources does DHS have abroad to help combat terrorism? (2) How, if at all, has DHS contributed to U.S. missions and what, if any, factors have affected contributions? (3) To what extent has DHS aligned resource use abroad with strategic priorities?

GAO analyzed DHS expenditures for fiscal years 2008-2012, personnel data for May 2013 and documents, such as national strategies and management directives. GAO also interviewed DHS and State officials in headquarters and 10 countries, selected on the basis of factors such as the size of DHS's presence. The results from site visits cannot be generalized but provided insights. GAO also surveyed DHS and State personnel in all 57 U.S. missions where DHS has a presence.

 

Recommendations

GAO recommends that DHS establish (1) department-wide strategic priorities, (2) an institutionalized mechanism to review resource alignment abroad, and (3) a method to collect reliable and comparable cost data for resources abroad. DHS concurred with these recommendations.

 

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of Homeland Security In order to help ensure that DHS's resource use abroad aligns with the highest department-wide and U.S. government-wide priorities, the Secretary of Homeland Security should establish specific department-wide priorities for resource use abroad.
Closed – Implemented
We found that DHS had not established specific department-wide strategic priorities--such as specific types of activities or target regions to further combating terrorism goals--for resource use abroad. We recommended that the Secretary of Homeland Security establish specific department-wide priorities for resource use abroad. In response, in July 2016, DHS reported to us that they responded to our recommendation by finalizing the International Engagement Strategy (IES), which prioritizes activities and regions to more effectively distribute DHS staff and resources. For example, the IES prioritizes regional and sub-regional international engagements and operations consistent with national security policy, global trade, and travel trends, as well as counterterrorism. As a result, the establishment of the IES and priorities for resource use abroad will help DHS promote organizational alignment in resource decision making.
Department of Homeland Security In order to help ensure that DHS's resource use abroad aligns with the highest department-wide and U.S. government-wide priorities, the Secretary of Homeland Security should establish a routine, institutionalized mechanism to ensure alignment of the department's resource use abroad with the highest departmentwide and government-wide strategic priorities.
Closed – Implemented
We found that DHS did not have an institutionalized mechanism to monitor organizational and programmatic alignment. We recommended that the Secretary of Homeland Security establish a routine, institutionalized mechanism to ensure alignment of the department's resource use abroad with the highest departmentwide and government-wide strategic priorities. In response, in October 2016, DHS reported to us that they responded to our recommendation by providing documentation that demonstrates that the International Footprint Review (IFR) is a regular process that ensures alignment with the highest departmentwide and government-wide strategic priorities identified in the newly established International Engagement Strategy (IES). Specifically, according to DHS documentation, the IES institutes the Secretary of Homeland Security's April 2014 guidance to align the Department's IFR with its strategic goals and priorities. In addition, DHS February 2015 guidance establishes a repeatable and transparent framework for future reviews of strategic priorities and Department-wide footprint decision-making. As a result, DHS has assurance that department-wide priorities translate to resource-tradeoff decisions at the component level.
Department of Homeland Security In order to help ensure that DHS's resource use abroad aligns with the highest department-wide and U.S. government-wide priorities, the Secretary of Homeland Security should establish a common reporting framework to allow for the collection of reliable, comparable department-wide cost data for resource use abroad.
Closed – Implemented
We found that DHS does not have comparable cost data for its programs and activities abroad and has not established a standardized framework to capture these data to help inform resource decision making and to achieve management efficiencies when addressing issues that are common across the department. We recommended that the Secretary of Homeland Security establish a common reporting framework to allow for the collection of reliable, comparable department-wide cost data for resource use abroad. In response, in September 2015, DHS reported to us that they responded to our recommendation by implementing an International Footprint Review (IFR) Fiscal Data Tool--used to collect reliable, comparable cost data from all components and programs offices across the department with an international presence--for fiscal year 2014 and plans to use the tool in fiscal year 2015 as well. As a result of using the tool, DHS was able to inform development of the Secretary's FY2017 - 2021 Resource Allocation Decision. Going forward, DHS will be able to inform future resource allocation decisions, providing the opportunity to achieve additional management efficiencies.

Full Report

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Charles Michael Johnson Jr.
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Topics

Airport securityAviationAviation securityBorder securityCombating terrorismCost analysisEmployeesHomeland securityImmigrationInternal controlsLaw enforcementStandardsStrategic planningSurveysVisas