Federal Chief Information Officers: Responsibilities, Reporting Relationships, Tenure, and Challenges

Although the federal government has invested substantially in information technology (IT), its success in managing information resources has varied. Agencies have taken steps to implement modern strategies, systems, and management policies and practices, but they still face significant information and technology management challenges. Recognizing the key role of the chief information officer (CIO) in helping an agency to achieve better results through IT, congressional requesters asked GAO to study the current status of CIOs at major departments and agencies. Among the topics this report describes are (1) CIOs' responsibilities and reporting relationships, and (2) current CIOs' professional backgrounds and the tenures of all of the CIOs since enactment of the Clinger-Cohen Act.