Equal Employment Opportunity: Rising Trends in EEO Complaint Caseloads in the Federal Sector

Pursuant to a congressional request, GAO reviewed the inventories of unresolved equal employment opportunity (EEO) complaints at federal agencies and the Equal Employment Opportunity Commission (EEOC), focusing on: (1) trends in the size of inventories and the age of cases in inventory at the various stages of the EEO complaint process; (2) trends in the number of complaints filed by federal employees and the time taken by agencies and EEOC to process them; and (3) implications of these trends.