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entitled 'Nuclear Waste: DOE Needs a Comprehensive Strategy and 
Guidance on Computer Models that Support Environmental Cleanup 
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United States Government Accountability Office: 
GAO: 

Report to Congressional Requesters: 

February 2011: 

Nuclear Waste: 

DOE Needs a Comprehensive Strategy and Guidance on Computer Models 
that Support Environmental Cleanup Decisions: 

GAO-11-143: 

GAO Highlights: 

Highlights of GAO-11-143, a report to congressional requesters. 

Why GAO Did This Study: 

The Department of Energy’s (DOE) Office of Environmental Management 
(EM) is responsible for one of the world’s largest cleanup programs: 
treatment and disposal of radioactive and hazardous waste created as a 
by-product of nuclear weapons production and energy research at sites 
across the country, such as EM’s Hanford Site in Washington State and 
the Savannah River Site (SRS) in South Carolina. Computer models—which 
represent physical and biogeochemical processes as mathematical 
formulas—are one tool EM uses in the cleanups. GAO was asked to (1) 
describe how EM uses computer models in cleanup decisions; (2) 
evaluate how EM ensures the quality of its computer models; and (3) 
assess EM’s overall strategy for managing its computer models. GAO 
analyzed the use of selected models in decisions at Hanford and SRS, 
reviewed numerous quality assurance documents, and interviewed DOE 
officials as well as contractors and regulators. 

What GAO Found: 

EM uses computer models to support key cleanup decisions. Because the 
results of these decisions can cost billions of dollars to implement 
and take decades to complete, it is crucial that the models are of the 
highest quality. Computer models provide critical information to EM’s 
cleanup decision-making process, specifically to: 

* Analyze the potential effectiveness of cleanup alternatives. For 
example, computer models at SRS simulate the movement of contaminants 
through soil and groundwater and provide information used to predict 
the effectiveness of various cleanup strategies in reducing 
radioactive and hazardous material contamination. 

* Assess the likely performance of selected cleanup activities. After 
a particular cleanup strategy is selected, EM uses computer modeling 
to demonstrate that the selected strategy will be designed, 
constructed, and operated in a manner that protects workers, the 
public, and the environment. 

* Assist in planning and budgeting cleanups. EM also uses computer 
models to support lifecycle planning, scheduling, and budgeting for 
its cleanup activities. For example, a Hanford computer model 
simulates the retrieval and treatment of radioactive waste held in 
underground tanks and provides information used to project costs and 
schedules. 

EM uses general departmental policies and industry standards for 
ensuring quality, but they are not specific to computer models used in 
cleanup decisions. EM has not regularly performed periodic quality 
assurance assessments, as required by DOE policy, to oversee 
contractors’ development and use of cleanup models and the models’ 
associated software. In our review of eight cleanup decisions at 
Hanford and SRS that used computer modeling as a critical source of 
information, GAO found EM conducted required assessments of the 
quality of computer models in only three cases. In addition, citing 
flaws in a model EM uses to analyze soil and groundwater 
contamination, regulators from Washington state have told EM that it 
will no longer accept the use of this model for chemical exposure 
analysis at Hanford. 

EM does not have an overall strategy for managing its computer models. 
EM has recently begun some efforts to promote consistency in the use 
of models. For example, it is developing a set of state-of-the-art 
computer models to support soil and groundwater cleanup decisions 
across its sites. However, these efforts are still in early stages and 
are not part of a comprehensive, coordinated effort. Furthermore, 
although other federal agencies and DOE offices have recognized the 
importance of comprehensive guidance on the appropriate procedures for 
managing computer models, EM does not have such overarching guidance. 
As a result, EM may miss opportunities to improve the quality of 
computer models, reduce duplication between DOE sites, and share 
lessons learned across the nuclear weapons complex. 

What GAO Recommends: 

GAO recommends that DOE (1) clarify specific quality assurance 
requirements for computer models used in environmental cleanup 
decision making; (2) ensure that the models are assessed for 
compliance with these requirements; and (3) develop a comprehensive 
strategy and guidance for managing its models. DOE agreed with our 
recommendations. 

View [hyperlink, http://www.gao.gov/products/GAO-11-143] or key 
components. For more information, contact Gene Aloise at (202) 512-
3841 or aloisee@gao.gov. 

[End of section] 

Contents: 

Letter: 

Background: 

Computer Models Provide Critical Information to EM's Environmental 
Cleanup Decision-Making Process: 

EM Has General Quality Policies for Its Computer Models, but It Has 
Not Regularly Assessed Contractors' Implementation of Quality 
Assurance Procedures: 

EM Does Not Have an Overall Strategy and Guidance for Managing Its 
Cleanup Models: 

Conclusions: 

Recommendations for Executive Action: 

Agency Comments and Our Evaluation: 

Appendix I: Scope and Methodology: 

Appendix II: Functions of Key Models Used in Cleanup Decisions GAO 
Reviewed at EM's Hanford and Savannah River Sites: 

Appendix III: Comments from the Department of Energy: 

Appendix IV: GAO Contact and Staff Acknowledgments: 

Related GAO Products: 

Abbreviations: 

CERCLA: Comprehensive Environmental Response, Compensation, and 
Liability Act of 1980, as amended: 

DOE: Department of Energy: 

EM: Office of Environmental Management: 

EPA: Environmental Protection Agency: 

NEPA: National Environmental Policy Act, as amended: 

SRS: Savannah River Site: 

[End of section] 

United States Government Accountability Office: 
Washington, DC 20548: 

February 10, 2011: 

The Honorable Fred Upton: 
Chairman: 
The Honorable Joe Barton: 
Chairman Emeritus: 
Committee on Energy and Commerce: 
House of Representatives: 

The Department of Energy's (DOE) Office of Environmental Management 
(EM) is responsible for one of the world's largest environmental 
cleanup programs, the treatment and disposal of radioactive and 
hazardous waste created as a by-product of producing nuclear weapons 
and energy research. The largest component of the cleanup mission is 
the treatment and disposal of millions of gallons of highly 
radioactive waste stored in aging and leak-prone underground tanks. In 
addition, radioactive and hazardous contamination has migrated through 
the soil into the groundwater, posing a significant threat to human 
health and the environment. EM spends about $6 billion annually to 
clean up its sites. As of February 2010, DOE estimated that the 
overall cost to complete the entire cleanup mission will be between 
$275 billion and $329 billion. Two DOE sites--the Hanford Site in 
southeastern Washington state and the Savannah River Site (SRS) in 
South Carolina--account for more than one-half of these annual costs 
and about 60 percent of the total projected cost of the overall 
cleanup of nuclear waste at DOE sites. As with nearly all of DOE's 
missions, the majority of the work at these two sites is performed by 
private firms under contract with DOE. 

One tool EM uses to help decide how to clean up this radioactive and 
hazardous waste is computer simulation modeling--hereafter referred to 
as computer models--where the behavior of physical and biogeochemical 
processes are described through the use of mathematical formulas. For 
example, computer models may be used to simulate a process such as the 
transport of contamination through the soil and groundwater or to 
predict how long it will take to empty waste tanks in a certain 
sequence. The results from these models often contribute to the basis 
for cleanup decisions that can cost hundreds of millions of dollars to 
implement. 

The set of processes used to ensure the quality of computer software 
and models--known as "quality assurance"--has been a concern in the 
past. In 2000 and again in 2002, the Defense Nuclear Facilities Safety 
Board raised concerns that DOE did not have adequate controls to 
ensure the reliability of software used in nuclear facilities. The 
Board noted that many systems used to maintain safety in nuclear or 
hazardous facilities, such as ventilation system controls, rely on the 
smooth operation of software to prevent accidents. Another concern 
regarding software and modeling was raised at Hanford in 2006, when a 
DOE headquarters review team found that the absence of quality 
assurance oversight activities and the lack of formal data validation 
and verification led to data inaccuracies in modeling used to support 
the development of an environmental impact statement. These problems 
prompted DOE to undertake a new modeling effort, delaying the 
environmental impact statement. 

In response to your request, this report (1) describes how EM uses 
computer models in cleanup decisions; (2) evaluates how EM ensures the 
quality of its computer models; and, (3) assesses EM's overall 
strategy for managing its computer models. To address these 
objectives, we gathered and reviewed information on the types of 
cleanup decisions DOE has made at Hanford and SRS. For each site, we 
selected examples of three types of decisions that were representative 
of major decisions DOE has made at these sites between 2002 and 2010--
(1) decisions made under environmental statutes, including the 
Comprehensive Environmental Response, Compensation, and Liability Act 
of 1980, as amended (CERCLA)[Footnote 1]--which addresses specific 
environmental remediation solutions for a cleanup site--and the 
National Environmental Policy Act (NEPA), as amended[Footnote 2]--
under which DOE evaluates the impacts to human health and the 
environment of proposed cleanup strategies and possible alternatives; 
(2) performance assessments under DOE orders governing radioactive 
waste management; and (3) budgeting and planning decisions for liquid 
tank waste treatment and disposal. We then selected, based on input 
from EM officials, the main models that were used to support these 
decisions at the two sites. We obtained and reviewed documentation on 
the computer models used and decisions made, and interviewed officials 
from DOE headquarters to determine how the models were used in these 
decisions. We analyzed this information to determine how the results 
of computer models were used in making cleanup decisions and the 
importance of the results. We also obtained and reviewed documentation 
showing the standards the models were required to meet, as well as 
DOE, contractor, and other quality assurance assessments indicating 
whether these standards were met. We also interviewed officials from 
the Environmental Protection Agency (EPA), the National Research 
Council, the Defense Nuclear Facilities Safety Board, and other 
organizations about existing standards for the use and implementation 
of computer modeling software and modeling coordination strategies. We 
visited both Hanford and SRS and spoke with EM officials and 
contractor staff at both locations to better understand the use of 
models in planning and cleanup decisions, as well as EM oversight of 
the models. We focused our review on model standards and the use of 
models in decisions, not on the quality of the models themselves or of 
their output. 

We conducted this performance audit from October 2009 to February 
2011, in accordance with generally accepted government auditing 
standards. Those standards require that we plan and perform the audit 
to obtain sufficient, appropriate evidence to provide a reasonable 
basis for our findings and conclusions based on our audit objectives. 
We believe that the evidence obtained provides a reasonable basis for 
our findings and conclusions based on our audit objectives. 

Background: 

Since the 1940s, DOE and its predecessors have operated a nationwide 
complex of facilities used to research, design, and manufacture 
nuclear weapons and related technologies. The environmental legacy of 
nuclear weapons production at dozens of these sites across the United 
States includes contaminated buildings, soil, water resources, and 
large volumes of radioactive and hazardous wastes that require 
treatment, storage, and disposal. The two sites that account for the 
majority of the costs of the cleanup effort--Hanford and SRS--were 
established in the 1940s and 1950s, respectively, to produce plutonium 
and other nuclear materials needed to manufacture nuclear weapons. EM 
manages cleanup projects at these and other sites that involve 
multiple activities to treat and dispose of a wide variety of 
radioactive and hazardous wastes. 

Under federal and state laws, EM must clean up radioactive and 
hazardous substances in accordance with specified standards and 
regulatory requirements. EM carries out its cleanup activities under 
the requirements of federal environmental laws that include, among 
others, CERCLA and NEPA.[Footnote 3] CERCLA requires EM to evaluate 
the nature and extent of contamination at the sites and determine what 
cleanup remedies, if any, are necessary to protect human health and 
the environment into the future. Under NEPA, EM must prepare an 
environmental impact statement that assesses the environmental effects 
for a proposed agency action, all reasonable alternatives, and the no- 
action alternative. Under both the CERCLA and NEPA processes, EM 
analyzes proposed remedial action alternatives according to 
established criteria, invites and considers public comment, and 
prepares a Record of Decision that documents the selected agency 
action. If the cleanup method selected under CERCLA or NEPA will 
result in disposal of waste at an on-site disposal facility, EM is 
then required, under DOE's radioactive waste management order--DOE 
Order 435.1--to ensure that waste management activities at each 
disposal facility are designed, constructed, and operated in a manner 
that protects workers, the public, and the environment.[Footnote 4] EM 
does this by completing a "performance assessment" of the selected 
cleanup method.[Footnote 5] To guide the implementation of selected 
cleanup methods, EM and its contractors may prepare a "system plan" 
that provides the basis for scheduling cleanup operations and 
preparing budget requests. For example, both Hanford and SRS have 
prepared system plans for treating and disposing of liquid radioactive 
waste stored in aging and leak-prone underground tanks. 

EM officials at DOE headquarters and field offices oversee cleanup 
activities at the sites, but the work itself is carried out primarily 
by private firms contracting with DOE. EM applies different approaches 
to managing cleanup activities, depending on the type and extent of 
contamination and state and/or federal requirements with which it 
needs to comply. In addition, DOE has agreements with state and 
federal regulators, known as Federal Facility Agreements, to clean up 
the Hanford and SRS sites.[Footnote 6] The agreements lay out legally 
binding milestones for completing major steps in the waste treatment 
and cleanup process. EPA officials, as well as officials with 
environmental agencies in the states where EM sites are located, 
enforce applicable federal and state environmental laws and oversee 
and advise EM on its cleanup efforts. 

One tool EM uses in support of cleanup decision analyses is computer 
modeling. Although the computer models used across EM sites vary, they 
have certain common characteristics. In general, computer models are 
based on mathematical formulas that are intended to reflect physical, 
biogeochemical, mechanical, or thermal processes in simplified ways. 
For example, a computer model can simulate the movement of 
contamination through the soil and groundwater or simulate the 
transfer of high-level radioactive waste from underground storage 
tanks to facilities where the waste will be treated. Appendix II 
details the key computer models used in the cleanup decisions we 
reviewed at Hanford and SRS. 

Computer Models Provide Critical Information to EM's Environmental 
Cleanup Decision-Making Process: 

EM uses computer models to provide critical information for its 
decision-making process. First, computer models provide information 
that EM uses to analyze the effectiveness of alternative actions to 
clean up radioactive waste. Second, once a cleanup strategy has been 
selected, computer modeling provides information that EM needs to 
assess the performance of the selected cleanup strategy in reducing 
risks to human health and the environment. Third, EM uses computer 
models to simulate operations in the cleanup process, providing the 
basis for planning cleanup efforts and for making annual budget 
requests. 

EM Uses Computer Models to Analyze the Potential Effectiveness of 
Cleanup Alternatives: 

EM's decision making for its cleanup efforts is based on meeting 
federal and state requirements; input from state, local, and regional 
stakeholders; and other considerations, including the costs of cleanup 
actions. Computer models provide critical information that EM needs to 
assess compliance with regulatory requirements when seeking to 
identify and select alternatives for cleaning up radioactive and 
hazardous wastes, as well as contaminated soil and groundwater at its 
sites. 

EM's cleanup decisions are guided by several federal and state 
environmental laws, including CERCLA and NEPA, which both set forth 
processes related to cleanup decisions. In the case of CERCLA, EM 
determines the nature and extent of the contamination, assesses 
various cleanup alternatives, and selects the best alternatives 
according to evaluation criteria that include, among other things, 
protection of human health and the environment, ease of implementing 
the alternative, state and community acceptance, and cost. To 
accomplish these steps, EM uses computer modeling to, among other 
things, simulate the movement of contaminants through soil and 
groundwater over many years assuming no cleanup action is taken. 
Projected contamination levels, migration pathways, and contamination 
travel timelines are provided by simulations and are evaluated to 
determine whether regulatory standards will likely be exceeded in the 
future. If action is needed, then modeling simulations may be 
conducted for a number of different cleanup alternatives. For example, 
EM used modeling to assess contamination and the potential 
effectiveness of various cleanup strategies at SRS's C-Area 
Burning/Rubble Pit. Used during the 1960s as a trash pit to dispose of 
organic solvents, waste oils, paper, plastics, and rubble, SRS burned 
the contents of the pit periodically to reduce its volume. Eventually, 
SRS used the pit for the disposal of inert rubble, finally covering it 
with two feet of soil in the early 1980s. However, the disposal of 
these materials and periodic burning resulted in hazardous substance 
contamination of the surrounding soil and groundwater. Between 1999 
and 2004, EM implemented several actions to clean up the majority of 
the area's contamination. Following these actions, EM used computer 
models to simulate the movement of the remaining contamination through 
the soil and groundwater over the next 1,000 years. Information 
provided by this modeling helped EM to identify the remaining risks to 
human health and the environment and to identify actions to clean up 
the remaining contamination. Using this information, in conjunction 
with other criteria such as additional site data, input from federal 
and state regulators and the public, and the availability of an 
appropriate cleanup technology, EM selected a final cleanup remedy. 
This remedy, which is ongoing and combines several different cleanup 
technologies, was estimated in 2008 to cost, in present-worth dollars, 
about $1.9 million over a 70-year period. 

In implementing CERCLA, DOE focuses on discrete facilities or areas 
within a site that are being remediated, making limited assessments of 
cumulative impacts. By contrast, under NEPA, EM generally prepares 
environmental impact statements that assess the environmental impacts--
including cumulative impacts--of a proposed cleanup action, all 
reasonable alternatives, and taking no action. For example, the 
environmental impact statement for closing underground liquid 
radioactive waste tanks at Hanford--which, as of November 2010 was 
still in draft form--includes an analysis of the potential 
environmental impact of various options for treating and disposing of 
about 55 million gallons of mixed radioactive and hazardous waste and 
closing 149 underground radioactive waste tanks. The draft 
environmental impact statement includes an analysis of 11 tank waste 
treatment and closure alternatives,[Footnote 7] including a no-action 
alternative. These alternatives range in cost from about $3 billion to 
nearly $252 billion, excluding the costs associated with the final 
disposal of the treated waste. 

In the draft environmental impact statement, EM used computer models 
to simulate the movement of contamination through soil and groundwater 
over a period of 10,000 years for each of the cleanup alternatives. As 
with CERCLA modeling, the results of the computer models were used to 
estimate the remaining risks to human health and the environment 
following the completion of each cleanup alternative and these risks 
were then compared with requirements. The results of these models will 
be used along with other information such as input from regulators and 
the public and the costs of each alternative when EM selects the 
alternative it will eventually implement. 

EM Uses Computer Models to Assess the Performance of Selected Cleanup 
Activities: 

After a particular cleanup alternative is selected, EM also uses 
computer modeling to demonstrate that the cleanup activity will result 
in reduced future contamination levels that meet regulatory 
requirements. If the cleanup method selected under CERCLA or NEPA will 
result in disposal of waste at an on-site disposal facility, EM is 
then required, under DOE's radioactive waste management order--DOE 
Order 435.1--to ensure that waste management activities at each 
disposal facility are designed, constructed, and operated in a manner 
that protects workers, the public, and the environment. To meet the 
requirements of the order, EM completes a "performance 
assessment"[Footnote 8] of the selected cleanup method. Under the 
order, this performance assessment is to document that the disposal 
facility is designed, constructed, and operated in a manner that 
protects workers, the public, and the environment. The performance 
assessment also is to project the release of contamination into the 
soil and groundwater from a site after cleanup and must include 
calculations of potential chemical doses to members of the public in 
the future. 

For example, in March 2010, SRS issued a performance assessment of a 
cleanup and closure strategy for a group of 20 underground liquid 
radioactive waste tanks, known as the F-Tank Farm.[Footnote 9] The 
performance assessment evaluated closing the underground waste tanks 
and filling them with a cement-like substance called grout--the 
alternative selected following completion of SRS's 2002 environmental 
impact statement. Computer modeling was used extensively to prepare 
this performance assessment. Specifically, computer modeling was 
performed using two different types of models. The first computer 
model was used to perform human health and environmental risk 
calculations and to calculate radiation doses that could be compared 
to the maximum level allowed by federal and state requirements. The 
second model was used to analyze sensitivities and uncertainties in 
the results of the first model. 

EM Uses Computer Modeling to Help Plan and Budget Cleanups: 

EM also uses computer models for lifecycle planning, scheduling, and 
budgeting for its cleanup activities. Computer models provide 
important information that EM and its contractors use to develop 
system plans that outline the schedules for cleanup activities at EM 
sites. Outputs from computer models and databases are used to create 
tables, charts, and schedules that are published in the system plans 
and inform annual budget requests for cleanup activities. 

For example, at Hanford, a computer model known as the Hanford Tank 
Waste Operations Simulator is designed to track the retrieval and 
treatment of over 55 million gallons of radioactive waste held in 
underground storage tanks. According to the most recent Hanford tank 
waste system plan, which was issued in November 2010, the model 
projects the chemical and radiological characteristics of batches of 
waste that are to be sent to a $12.2 billion waste treatment plant 
that is being built at Hanford to treat this waste. The model also 
provides scheduling information the contractor uses to project near-
and long-term costs and schedules. 

Similarly, SRS uses a computer model known as SpaceMan Plus™ to 
support the site's liquid waste system plan, which was issued in 
January 2010.[Footnote 10] For example, project work schedules for 
SRS's tank waste program are guided by this model. The model also 
simulates how the tank farms integrate with waste processing 
facilities and tracks the movement of waste throughout the liquid 
waste system. Output from the model was used to provide tables and 
schedules found in the appendixes of SRS's system plan that details 
the specific cleanup activities that are to be accomplished. These 
tables and schedules are used as part of the basis for determining the 
costs of completing those activities. This information, in turn, 
allows DOE and its contractors to generate annual budget requests. 

EM Has General Quality Policies for Its Computer Models, but It Has 
Not Regularly Assessed Contractors' Implementation of Quality 
Assurance Procedures: 

Although EM uses general departmental quality assurance policies and 
standards that apply to computer models and relies on contractors to 
implement specific procedures that reflect these policies and 
standards, these policies and standards do not specifically provide 
guidance on ensuring the quality of the computer models used in 
cleanup decisions. Moreover, EM officials have not regularly performed 
periodic quality assurance assessments, as required by DOE policy to 
oversee contractors' development and use of cleanup models and the 
models' associated software. In addition, DOE and others have 
identified quality assurance problems. For example, the state of 
Washington has cited flaws in a model EM uses to analyze soil and 
groundwater contamination and has told EM that it will no longer 
accept the use of this model for chemical exposure analysis at Hanford. 

Although EM Has General Quality Assurance Standards, Its Oversight Is 
Not Sufficient to Ensure the Quality of Cleanup Models: 

DOE addresses quality through various departmental policies and 
industry standards;[Footnote 11] however these policies and standards 
do not specifically provide guidance on ensuring the quality of the 
computer models used in cleanup decisions. Specifically, DOE's primary 
quality assurance policy--DOE Order 414.1C[Footnote 12]--provides 
general requirements EM and its contractors must meet to ensure all 
work at the cleanup sites is carried out correctly and effectively, 
including the development and use of computer models. These 
requirements include developing a quality assurance program, training 
staff how to check the quality of their work, and providing for 
independent assessments of quality. A manual accompanying this order 
describes acceptable, nonmandatory methods for specifically ensuring 
quality of "safety software." Safety software is described in the 
manual as software used to design, manage, or support nuclear 
facilities. However, the manual is less clear on how to assure quality 
in computer models. Furthermore, it does not clearly address the use 
of computer software not considered as safety software, such as those 
used by computer models that support DOE's cleanup decisions. 

DOE's quality assurance order also requires contractors to select and 
comply with an appropriate set of industry standards for all work, 
including computer modeling. One common set of standards was developed 
by the American Society of Mechanical Engineers and provides the 
requirements necessary to ensure safety in nuclear facilities, 
including the development and validation of computer models and 
software that is used to design and operate such facilities.[Footnote 
13] Initially, the American Society of Mechanical Engineers standards 
were not mandatory for computer models and software used for cleanup 
decisions, many of which are considered nonsafety software. These 
standards were but one of many standards that contractors could choose 
to use. However, as of November 2008, EM made the American Society of 
Mechanical Engineers standards mandatory for all cleanup activities, 
including modeling. 

EM's contractors are to implement DOE's quality assurance requirements 
using specific policies and procedures they develop. The specifics of 
implementation vary from contractor to contractor. In the case of 
computer software quality, a contractor is to include procedures for 
testing and validating the software, ensuring changes to software are 
properly documented, and correcting any errors. EM allows its 
contractors to take a "graded approach" to quality procedures for 
computer software, which means the contractor may adjust the rigor of 
the quality procedures to match the importance of the software to 
overall operations. According to documents we reviewed, computer 
software that controls systems in a nuclear facility, for example, 
would require more rigorous quality procedures than an administrative 
payroll system, as any failure in the software controlling a nuclear 
facility could result in potentially hazardous consequences to 
workers, the public, and/or the environment. 

EM is to oversee its contractors' implementation of quality standards 
for computer models by performing periodic quality assurance 
assessments, according to DOE's quality assurance order. These quality 
assurance assessments are intended to ensure that computer models meet 
DOE and accepted industry quality standards. In our review of eight 
cleanup decisions at Hanford and SRS, we found EM had conducted only 
three quality assurance assessments that addressed quality standards 
for the models used in those decisions. For example, for three of the 
four decisions we reviewed at SRS, DOE officials at SRS could not 
provide quality assurance assessments that specifically addressed 
whether the models used in those decision processes met DOE's quality 
assurance requirements.[Footnote 14] DOE officials at SRS provided 
three general quality assurance assessments, but these quality 
assurance assessments did not specifically look at the cleanup models. 
In contrast, the models for a March 2010 performance assessment 
selecting a cleanup strategy to close underground liquid waste tanks 
at SRS did receive a quality assurance assessment by a DOE 
headquarters group established to review performance assessment 
decisions.[Footnote 15] In particular, as part of the review, among 
other things, the DOE group conducted a quality assurance assessment 
that evaluated the quality of the computer models used in the 
performance assessment and the degree to which the models complied 
with DOE requirements and industry standards. A DOE quality assurance 
official at SRS noted that the site relies primarily on its 
contractors to perform quality assurance assessments of computer 
models and their associated software. 

Similarly, in our review of four cleanup decisions at Hanford, we 
found that EM had performed assessments that addressed quality 
standards for the models used in those decisions in only two cases. In 
fact, one quality assurance assessment was only undertaken after a 
contractor discovered data quality errors in 2005 in a computer model 
used to support a prior environmental impact statement at Hanford. 
According to a DOE quality assurance manager at Hanford, his office 
conducts quality assurance assessments primarily on those computer 
models and the associated software for which the failure would result 
in significant safety consequences to workers, the public, and/or the 
environment. 

Some Reviews Have Revealed Quality Assurance Problems: 

Concerns have been raised by DOE and others that EM does not have 
complete assurance of the quality of the models. For example: 

* Citing a number of flaws in a model DOE uses to analyze soil and 
groundwater contamination at Hanford, the Washington state Department 
of Ecology told DOE in February 2010 that it would no longer accept 
the use of this model for chemical exposure analysis at Hanford. For 
example, Ecology cited previous concerns that the model was not robust 
enough to capture complexities of the movement of contamination 
through the subsurface soil. We found that DOE had conducted no 
specific quality assurance reviews on the model and its associated 
software. 

* EM headquarters officials conducted two technical reviews in 2009 of 
planning models used for tank waste operations at Hanford and SRS. 
[Footnote 16] The review of the Hanford planning model found that the 
model has limited ability to sufficiently predict the composition of 
the contaminated waste as it is prepared for the treatment processes. 
The review team cautioned that this limitation raised a significant 
risk that, when actual waste treatment operations started at the site, 
the waste may not meet the acceptance requirements for processing by 
Hanford's treatment facility. In addition, the review of SRS's 
planning model found that, although the data the model provided on 
tank waste operations were reasonable, the model did not have the 
ability to optimize operating scenarios, which hampered the site's 
long-term planning abilities. 

* A March 2010 independent review commissioned by a Hanford citizen's 
group raised concerns about a model used in the preparation of a draft 
environmental impact statement of alternatives for closing Hanford's 
waste tanks.[Footnote 17] These concerns, based on reviewing the draft 
statement, included insufficient documentation of the quality 
assurance processes followed for the model and that modeling 
uncertainties were inadequately quantified. The review concluded that 
the environmental impact statement was insufficiently precise to be 
used to make a cleanup decision. 

Where DOE has conducted quality assurance assessments, it has found 
that contractors did not always implement quality requirements 
consistently. Furthermore, in their own internal reviews, contractors 
have noted problems with the implementation of quality assurance 
requirements. Problems noted in DOE's and contractors' quality 
assurance assessments include: 

* Inadequate documentation. A 2007 software quality review conducted 
by DOE at Hanford found implementation problems, including inadequate 
documentation and improper training for personnel in quality 
procedures. At SRS, two general software quality assurance reviews 
performed by DOE in 2004 found that while contractors generally met 
quality requirements, documentation was sometimes lacking or 
improperly prepared. A similar 2007 DOE review at SRS found a good 
software quality program overall, but listed a number of deficiencies 
including inadequate software plans and procedures. 

* Not following correct procedures. A 2007 DOE review of a Hanford 
contractor's software quality assurance program found, among other 
things, that not all contractor personnel fully understood software 
quality requirements. The report stated that, although software 
quality assurance training had been provided, personnel did not follow 
procedures in managing, maintaining, and overseeing software quality. 
For example, the report cited an example of a spreadsheet in which 
data input cells were not properly locked, in violation of procedures. 
In addition, the report noted that software documentation was not 
periodically updated, as required, because staff did not fully 
understand the procedures. 

* Incorrect quality assurance grading. In some cases, contractors did 
not always correctly determine the level of rigor needed to ensure the 
quality of computer models and their associated software. For example, 
a 2007 internal contractor review at Hanford found that 23 of 138 
software codes registered in a central repository were incorrectly 
designated as nonsafety software, when in fact they should have been 
considered safety software. As a result, the quality assurance 
procedures appropriate for a given level of risk may not have always 
been applied. 

EM Does Not Have an Overall Strategy and Guidance for Managing Its 
Cleanup Models: 

Although EM has recently begun some efforts to promote consistency in 
the use of models across its various sites, these efforts are still in 
early stages and, to date, some have had limited involvement of 
modeling officials at the sites and federal, state, and local 
stakeholders who are affected by decisions made using the output of 
computer models. In addition, these efforts are not part of a 
comprehensive, coordinated effort to improve the management of 
computer models across EM. In the absence of such a strategy, EM also 
does not have overarching guidance promoting consistency in modeling 
management, development, and use across EM's sites. 

EM Has Some Initiatives to Improve Management of Its Cleanup Models, 
but They Are Not Part of a Comprehensive, Coordinated Strategy: 

EM has begun some efforts to improve the use of computer models across 
its various sites. For example, EM, in fiscal year 2010, began 
developing a set of state-of-the-art computer models to support soil 
and groundwater cleanup across the nuclear weapons complex. According 
to EM officials and documentation they provided, this initiative, 
called the Advanced Simulation Capability for Environmental 
Management, will allow EM to provide more sophisticated analysis of 
soil and groundwater contamination for cleanup decisions. Although the 
initiative's director told us that the goal is to encourage all sites 
to use these models for all of their soil and groundwater analysis, he 
noted that there are no plans to make using these models mandatory. 

Moreover, SRS has created a forum for improving consistency in 
groundwater computer modeling performed at the site. According to the 
charter document, the forum, called the Groundwater Modeling 
Consistency Team, was formed in 2006 following the discovery of 
inconsistencies in the data used in groundwater computer modeling 
conducted at Hanford in support of the preparation of an environmental 
impact statement under NEPA. The group, which is made up of DOE and 
contractor officials, reviews software codes, model inputs, and model 
assumptions to promote sitewide consistency in the management of 
computer models. 

Although these efforts may help improve EM's use of computer models, 
they are largely still in early stages. In addition, according to EM 
officials, some of these efforts have, to date, had limited 
involvement of modeling officials at EM's sites and of federal, state, 
and local stakeholders who are affected by decisions made using the 
output of computer models. Furthermore, they are not part of a 
comprehensive, coordinated effort to improve the consistency of 
computer models and reduce duplication across EM's various sites. For 
example, we found that different models are used to perform similar 
functions not only between EM sites, but also within sites. At SRS, 
one contractor uses a set of models to perform soil and groundwater 
analyses when evaluating the potential effectiveness of cleanup 
alternatives under CERCLA and NEPA, while another contractor uses a 
different set of models to perform similar analyses for performance 
assessments under DOE's radioactive waste management order. Each 
contractor has its own set of procedures for developing and using each 
computer model. Officials from both contractors told us that they use 
different models because state and federal regulators have only 
approved the use of certain models for specific types of cleanup 
decisions. Issues with consistency and duplication of effort in the 
use of computer models have also been noted by others. For example, a 
February 2010 DOE review noted that five major DOE sites use 28 
different models to analyze groundwater and subsurface contamination 
when preparing performance assessments under DOE's radioactive waste 
management order. DOE officials told us that past modeling practices 
have resulted in conflicting assumptions and data sets, as well as 
different approaches to uncertainty analyses. In addition, a September 
2009 DOE technical review of the Hanford tank waste modeling system 
raised concerns that two models at Hanford that share data use 
different assumptions that could lead to inconsistencies between the 
two. As a result, the Hanford waste treatment system plan, which is 
based on the output of one of these models, may not reflect the most 
current information. 

In contrast, other federal agencies and DOE offices have taken steps 
to improve consistency and reduce duplication as part of a 
comprehensive, coordinated strategy to manage the use of computer 
models. For example, EPA organized a Center for Regulatory 
Environmental Modeling in 2000 as part of a centralized effort to 
bring consistency to model development, evaluation, and usage across 
the agency. The Center brings together senior managers, modelers, and 
scientists from across the agency to address modeling issues. Among 
its tasks are to help the agency (1) establish and implement criteria 
so that model-based decisions satisfy regulatory requirements; (2) 
implement best management practices to use models consistently and 
appropriately; (3) facilitate information exchange among model 
developers and users so models can be continuously improved; and (4) 
prepare for the next generation of environmental models. According to 
a DOE official, EM does not have a central coordination point similar 
to EPA's. 

Within DOE, the Office of Nuclear Energy recently established an 
initiative--the Nuclear Energy Modeling and Simulation Energy 
Innovation Hub--that provides a centralized forum for nuclear energy 
modelers. According to the director of the Office of Nuclear Energy's 
Office of Advanced Modeling and Simulation, the hub will provide a 
more centrally coordinated effort to bring together modeling and 
simulation expertise to address issues associated with the next 
generation of nuclear reactors. Similar comprehensive, coordinated 
efforts are lacking within EM and, as a result, EM may be losing 
opportunities to improve the quality of its models, reduce 
duplication, keep abreast of emerging computer modeling and cleanup 
technologies, and share lessons learned across EM's sites. 

Other Federal Agencies and DOE Offices Have Recognized the Need for 
Comprehensive Modeling Guidance: 

The need for specific guidance for ensuring the careful management of 
computer models used in decision making is not new. As early as 1976, 
we reported on the government's use of computer models and found that 
the lack of guidance contributed to ineffective and inefficient use of 
computer models.[Footnote 18] We noted that guidance should define the 
problem to be solved, specify the assumptions and limitations of the 
model, and provide methods to test whether the model reasonably 
describes the physical system it is modeling. 

More recently, a 2007 National Research Council study of modeling at 
EPA laid out guidelines to improve environmental regulatory computer 
modeling.[Footnote 19] The study noted that adoption of a 
comprehensive strategy for evaluating and refining EPA's models could 
help the agency add credibility to decisions based on modeling 
results. It also noted several key principles to follow for model 
development, evaluation, and selection. Moreover, the study 
recommended that peer review be considered as an important tool for 
improving model quality. According to the study, a peer review should 
entail not only an evaluation of the model and its output, but also a 
review of the model's origin and its history. The study also made 
recommendations on quantifying and communicating uncertainty in model 
results to better communicate a model's limitations to stakeholders 
affected by decisions made using the results of computer models. 

EPA has taken action to develop specific guidance, issuing a guide in 
2009 addressing the management, development, and use of computer 
modeling used in making environmental regulatory decisions.[Footnote 
20] In this guidance, EPA developed a set of recommended best 
practices to help modelers effectively use computer models. The 
guidance defines the role of computer models in the public policy 
process, discusses appropriate ways of dealing with uncertainty, 
establishes criteria for peer review, and addresses quality assurance 
procedures for computer modeling. 

Even within DOE, another office outside of EM has recognized the need 
for specific guidance for managing computer models. Specifically, 
DOE's Office of Civilian Radioactive Waste Management specified in its 
quality assurance requirements several requirements for computer 
models.[Footnote 21] These requirements included clearly defining the 
model's objective, documenting alternative models that could be used 
and the rationales for not using them, and discussed a model's 
limitations and uncertainties. In addition, the office specified in 
its requirements that, among other things, a computer model receive a 
technical review through a peer review or publication in a 
professional journal. 

Although the importance of comprehensive guidelines for managing 
computer models is well established, according to its officials, EM 
does not have such overarching guidance. As previously discussed, EM 
does have a manual accompanying its quality assurance order that 
describes acceptable methods for specifically ensuring the quality of 
safety software. However, the manual does not generally address models 
used in cleanup decisions. EM also has guidance addressing the 
management of computer models used in conducting performance 
assessments under its radioactive waste management order. 
Specifically, a DOE headquarters group that is charged with reviewing 
decisions made under this order--the Low-Level Waste Disposal Facility 
Federal Review Group--has developed a manual that contains guidance 
on, for example, ensuring that input data to computer models are 
described and are traceable to sources derived from, among other 
things, field data from the site and referenced literature that is 
applicable to the site. However, this guidance does not apply to 
computer models used to analyze the potential effectiveness of cleanup 
alternatives under CERCLA or NEPA or to computer models used for 
planning, scheduling, and budgeting purposes. As a result, computer 
models developed at various DOE sites do not have consistent criteria 
to define the role of the model in the decision-making process, 
consistent ways of dealing with uncertainties and a model's 
limitations, and mechanisms to ensure computer model quality, such as 
quality assurance assessments and peer review. 

Conclusions: 

EM's computer models provide critical information that is needed to 
make significant decisions about how to clean up the radioactive and 
hazardous legacy waste across the country. However, EM's oversight of 
the quality of these models and its management of the development, 
evaluation, and use of the models has not always been commensurate 
with the models' importance. Because the decisions EM makes must 
protect human health and the environment for thousands of years into 
the future, it is critical that the models on which EM bases its 
decisions are of the highest quality possible. In addition, because 
these cleanup efforts will take decades and cost billions of dollars, 
it is also important that models used for planning, scheduling, and 
budgeting purposes provide the most accurate data possible for EM and 
Congress to make informed decisions on cleanup activities. 

EM's failure to fully oversee its contractors' implementation of 
quality assurance procedures has led to a reduced level of confidence 
that the models reasonably represent the conditions they are meant to 
simulate. In several cases, we found necessary quality assurance 
reviews were not conducted. In others, reviews found that quality 
assurance procedures were inadequately implemented. Because existing 
quality assurance requirements that are applied to EM's computer 
models have not been adequately implemented and, in some cases, are 
insufficiently understood by its contractors, EM and its contractors 
do not have an effective mechanism to provide the public and other EM 
stakeholders with assurance of a model's quality. 

To its credit, EM is beginning to undertake efforts to improve the 
consistency of models across the nuclear weapons complex. However, 
some of these efforts are still in their infancy, and it remains to be 
seen whether any improvements in EM's management of its models will 
result. We recognize that every site has its unique conditions and 
challenges and that a one-size-fits-all approach to modeling would not 
be appropriate. Nevertheless, there is room for additional consistency 
in model development and implementation, as well as a mechanism for 
sharing lessons learned among DOE's various sites. For a number of 
years, other federal agencies and offices within DOE have recognized 
the importance of a comprehensive guidance for managing computer 
models. Without a comprehensive strategy and modeling guidance, EM may 
miss opportunities to improve the quality of computer models, promote 
consistency, reduce duplication across DOE sites, and share lessons 
learned. 

Recommendations for Executive Action: 

To help EM increase confidence in the quality of information provided 
to the public and its stakeholders resulting from the use of computer 
modeling, we recommend the Secretary of Energy take the following 
three actions: 

* Clarify specific quality assurance requirements for computer models 
used in environmental cleanup decisions, including to analyze the 
potential effectiveness of cleanup alternatives, assess the 
performance of selected cleanup activities, and assist in planning and 
budgeting cleanup activities. 

* Ensure that the models are assessed for compliance with these 
requirements. 

* Develop a comprehensive strategy and guidance for the management of 
computer models to promote consistency, reduce duplication, and ensure 
sharing of lessons learned. 

Agency Comments and Our Evaluation: 

We provided a draft of this report to DOE for its review and comment. 
In its written comments, DOE agreed with our recommendations and 
stated that modeling is an important component of management analysis 
and decision making for the department. DOE noted that it is committed 
to continuous improvement in model development and application and 
commented that our recommendations will strengthen its modeling 
efforts. 

DOE stated in its comments that it disagreed with the draft report's 
assertion that its directives and standards fall short for the 
development and management of computer models. DOE commented that its 
quality assurance directives apply directly to the development, 
coding, and validation of safety and nonsafety computer models used in 
cleanup decisions and that EM has interpreted and applied these 
directives and accompanying standards to develop its quality program. 
We agree with DOE, and our draft report noted, that DOE addresses 
quality through various departmental policies and industry standards. 
However, these directives do not provide specific guidance to EM on 
assuring quality of the cleanup models themselves, guidance that other 
agencies and offices within DOE have developed. In particular, DOE's 
primary quality assurance policy--DOE Order 414.1C--addresses general 
standards that EM and its contractors must meet to ensure all work at 
its sites is carried out effectively, but is vague on the specific 
steps that must be followed to ensure the quality of models used in 
cleanup decisions. In addition, as our draft report noted, a manual 
accompanying this order describes acceptable, nonmandatory methods for 
specifically ensuring quality of safety software. However, the manual 
is less clear on the use of computer software not considered as safety 
software, such as those used by computer models that support DOE's 
cleanup decisions. Our recommendation that DOE clarify the specific 
quality assurance requirements for computer models used in 
environmental cleanup decisions is intended to address these problems. 

DOE's comments also provided additional information on the 
department's oversight of computer models, initiatives it is 
undertaking to improve its modeling efforts, and the specific steps it 
plans to take to address our recommendations. DOE also provided 
technical comments that we incorporated in the report as appropriate. 
DOE's written comments are presented in appendix III. 

As agreed with your office, unless you publicly announce the contents 
of this report earlier, we plan no further distribution until 30 days 
from the report date. At that time, we will send copies of this report 
to the appropriate congressional committees; the Secretary of Energy; 
the Director, Office of Management and Budget; and other interested 
parties. In addition, the report will be available at no charge on the 
GAO Web site at [hyperlink, http://www.gao.gov]. 

If you or your staffs have any questions regarding this report, please 
contact me at (202) 512-3841 or aloisee@gao.gov. Contact points for 
our Offices of Congressional Relations and Public Affairs may be found 
on the last page of this report. Key contributors to this report are 
listed in appendix IV. 

Signed by: 

Gene Aloise: 
Director, Natural Resources and Environment: 

[End of section] 

Appendix I: Scope and Methodology: 

To determine how the Department of Energy's (DOE) Office of 
Environmental Management (EM) uses computer modeling in cleanup 
decisions, we focused on cleanup decisions EM has made at its Hanford 
Site in Washington state and Savannah River Site (SRS) in South 
Carolina because together these two sites account for more than one- 
half of EM's annual cleanup spending and approximately 60 percent of 
the total estimated cost of approximately $275 billion to $329 billion 
to clean up the entire nuclear weapons complex. We focused our review 
on decisions made in two major areas that represent the largest and 
most significant elements of the cleanup program at these two sites. 
The first is cleanup of radioactive and hazardous waste stored in 
underground tanks, which DOE has determined poses the most significant 
environmental safety and health threat in the cleanup program. DOE 
estimates cleaning up tank waste at the sites will cost between $87 
billion and $117 billion, making it the largest cost element of EM's 
cleanup program. Second, both sites have significant contamination to 
soil and groundwater, which DOE estimates will cost more than $12 
billion to remediate. For each site, we selected three types of 
decisions that were representative of major decisions made at these 
sites between 2002 and 2010--(1) decisions made under environmental 
statutes, including the Comprehensive Environmental Response, 
Compensation, and Liability Act of 1980, as amended (CERCLA)--which 
addresses specific environmental remediation solutions for a cleanup 
site--and the National Environmental Policy Act, as amended (NEPA)-- 
under which DOE evaluates the impacts to human health and the 
environment of proposed cleanup strategies and possible alternatives; 
(2) performance assessments under DOE orders governing radioactive 
waste management; and (3) cleanup budgeting and planning decisions. We 
reviewed publicly available information from regulators and 
interviewed DOE officials and contractor staff to identify the most 
recent decisions for each of the three types of decisions selected for 
review at each site. We reviewed these decisions to identify the most 
recent decision that included the use of computer modeling. We then 
selected, based on input by EM officials, the main models used to 
support these decisions at the two sites. We visited both Hanford and 
SRS and spoke with both EM officials and contractor staff there to 
better understand the use of models in planning and cleanup decisions 
and DOE's oversight of the models. We obtained demonstrations of these 
models, as well as information on how they were used in decision 
making. We obtained and reviewed the decision documents, as well as 
modeling studies, notes of meetings between DOE and its regulators to 
develop models, and other documentation showing how the models were 
used in decisions. We interviewed officials from DOE headquarters and 
the two sites, as well as contractor staff, to determine how the 
models work and how they were used in these decisions. We analyzed 
this information to determine how the results of computer models were 
used in making cleanup decisions, the importance of modeling in the 
selection of a cleanup strategy, and other factors that contributed to 
the selection of a cleanup strategy. 

To evaluate how EM determines the quality of the computer models used 
in cleanup decision making, we obtained and reviewed documentation 
showing the standards the models were required to meet. We gathered 
documentation on DOE standards, as well as policies and procedures 
from contractors overseeing the models. We discussed computer model 
and software standards with EM officials from EM's sites, contractors 
at the sites, and headquarters officials. We also interviewed 
officials from the Defense Nuclear Facilities Safety Board, the 
National Research Council, the Environmental Protection Agency, and 
the Washington state Department of Ecology about existing standards 
for the use and implementation of computer modeling and its associated 
software. We analyzed EM policies and contractor procedures to 
determine what quality assurance standards exist to address the 
quality of computer models. We also requested from EM and its 
contractors all assessments that were conducted on computer models 
used in the decisions we were reviewing, indicating whether quality 
standards were met. In general, the assessments we reviewed were 
largely conducted by the contractors, regulators, or external sources, 
such as consultants. These reviews ranged from contractor-performed 
assessments of the implementation of quality standards for software, 
to federal and state regulator comments on the modeling output used to 
develop alternatives in a regulatory package, to an outside consultant-
performed review on the appropriateness of modeling for selecting a 
preferred alternative from an environmental impact statement prepared 
under NEPA. We analyzed these assessments to understand the level of 
oversight EM provided to assure model and software quality, as well as 
the extent to which contractors were implementing quality procedures. 

To address EM's overall strategy for managing computer models that are 
used in cleanup decisions, we interviewed DOE officials from 
headquarters and from each site. We also interviewed officials from 
the Environmental Protection Agency, National Research Council, DOE's 
Office of Nuclear Energy, and DOE's Office of Civilian Radioactive 
Waste Management about the implementation of computer modeling 
guidance and modeling coordination strategies. We reviewed modeling 
guidance from these organizations, as well as from the Office of 
Management and Budget. We focused our review on model quality 
assurance standards and the use of models in decision making, not on 
the quality of the models themselves or of their output. 

We conducted this performance audit from October 2009 to February 
2011, in accordance with generally accepted government auditing 
standards. Those standards require that we plan and perform the audit 
to obtain sufficient, appropriate evidence to provide a reasonable 
basis for our findings and conclusions based on our audit objectives. 
We believe that the evidence obtained provides a reasonable basis for 
our findings and conclusions based on our audit objectives. 

[End of section] 

Appendix II: Functions of Key Models Used in Cleanup Decisions GAO 
Reviewed at EM's Hanford and Savannah River Sites: 

Type of cleanup decision: Record of Decision under Comprehensive 
Environmental Response, Compensation, and Liability Act of 1980, as 
amended (CERCLA); 
Models used at Hanford: RESRAD; 
Description of how Hanford uses the model in the cleanup decision: 
Uses one-dimensional, simplified model of contaminant transport from 
the contaminated zone, through the vadose zone, to the aquifer; 
Models used at the Savannah River Site: MODFLOW; 
Description of how the Savannah River Site uses the model in the 
cleanup decision: Approximates groundwater flow in a three-dimensional 
grid. Used to estimate groundwater concentrations for contaminants 
over time. 

Type of cleanup decision: Record of Decision under Comprehensive 
Environmental Response, Compensation, and Liability Act of 1980, as 
amended (CERCLA); 
Models used at Hanford: STOMP; 
Description of how Hanford uses the model in the cleanup decision: 
Used with RESRAD in performing contaminant transport-to-groundwater 
evaluations; 
Models used at the Savannah River Site: SEASOIL; 
Description of how the Savannah River Site uses the model in the 
cleanup decision: Simulates vertical transport of contaminants from 
source, through the vadose zone, to the water table aquifer. 

Type of cleanup decision: Environmental Impact Statement/Record of 
Decision under National Environmental Policy Act (NEPA); 
Models used at Hanford: MODFLOW; 
Description of how Hanford uses the model in the cleanup decision: 
Simulates the groundwater flow field in three dimensions--two 
horizontal and one vertical--and contaminant transport from points of 
contact with groundwater at various times to various locations; 
Models used at the Savannah River Site: MEPAS; 
Description of how the Savannah River Site uses the model in the 
cleanup decision: Simulates fluid flow and contaminant transport in a 
three-dimensional grid in the vadose zone and the saturated zone. 
Transport results used to calculate groundwater concentrations for 
multiple contaminants over time. 

Type of cleanup decision: Environmental Impact Statement/Record of 
Decision under National Environmental Policy Act (NEPA); 
Models used at Hanford: STOMP; 
Description of how Hanford uses the model in the cleanup decision: 
Type of cleanup decision: Simulates three-dimensional, nonlinear water 
and contaminant transport through the vadose zone over time; 
Description of how the Savannah River Site uses the model in the 
cleanup decision: Simulates fluid flow and contaminant transport in a 
three-dimensional grid in the vadose zone and the saturated zone. 
Transport results used to calculate groundwater concentrations for 
multiple contaminants over time. 

Type of cleanup decision: Environmental Impact Statement/Record of 
Decision under National Environmental Policy Act (NEPA); 
Models used at Hanford: HTWOS; 
Description of how Hanford uses the model in the cleanup decision: 
Provided assumptions that were used in the Hanford Environmental 
Impact Statement as the basis for the number and location of waste 
receiver facilities; 
Description of how the Savannah River Site uses the model in the 
cleanup decision: Simulates fluid flow and contaminant transport in a 
three-dimensional grid in the vadose zone and the saturated zone. 
Transport results used to calculate groundwater concentrations for 
multiple contaminants over time. 

Type of cleanup decision: Performance Assessment under DOE's 
Radioactive Waste Management Order--DOE Order 435.1; 
Models used at Hanford: DMT; 
Description of how Hanford uses the model in the cleanup decision: A 
graphical interface model that uses STOMP modeling output to 
graphically display risk results. Used when calculating groundwater 
concentrations of selected contaminants, predicting risk, and 
comparing to regulatory criteria; 
Models used at the Savannah River Site: PORFLOW; 
Description of how the Savannah River Site uses the model in the 
cleanup decision: Used to calculate radiological doses and perform 
radiological and human health and ecological risk evaluation. 

Type of cleanup decision: Performance Assessment under DOE's 
Radioactive Waste Management Order--DOE Order 435.1; 
Models used at Hanford: STOMP; 
Description of how Hanford uses the model in the cleanup decision: 
Type of cleanup decision: Modeled flow and transport of contaminants 
through the vadose zone and groundwater; Provided inventory estimates 
at tank closures for tank residue, as well as the concentration of 
radionuclides and hazardous chemicals in tank retrieval solutions; 
Models used at the Savannah River Site: GoldSim; 
Description of how the Savannah River Site uses the model in the 
cleanup decision: Used with PORFLOW to assist in developing 
uncertainty and sensitivity analysis. Also used to calculate 
radiological doses using either concentration results from PORFLOW or 
GoldSim. 

Type of cleanup decision: Planning and budgeting; 
Models used at Hanford: HTWOS; 
Description of how Hanford uses the model in the cleanup decision: 
Simulates the movement of contaminated waste stored in underground 
tanks as it is retrieved, prepared for treatment, and processed 
through Hanford's under-construction waste treatment plant; 
Models used at the Savannah River Site: SpaceMan Plus™; 
Description of how the Savannah River Site uses the model in the 
cleanup decision: Simulates the operation of the process in the liquid 
tank waste system, from waste retrieval to waste processing, through 
the site's waste processing facilities. 

Source: GAO analysis of information from DOE. 

[End of table] 

[End of section] 

Appendix III: Comments from the Department of Energy: 

Department of Energy: 
Washington, DC 20585: 

January 19, 2011: 

Mr. Gene Aloise: 
Director, Natural Resources and Environment: 
U.S. Government Accountability Office: 
Washington, DC 20548: 

Dear Mr. Aloise: 

Thank you for the opportunity to review and comment on the draft 
report on the Department of Energy's (DOE) Office of Environmental 
Management (EM) modeling program, "Nuclear Waste: DOE Needs a 
Comprehensive Strategy and Guidance on Computer Models that Support 
Environmental Cleanup Decisions." Modeling is an important component 
of management analysis and decision making for the Department's highly 
complex and varied cleanup activities. As such, EM is committed to a 
process of continuous improvement in both model development and 
application by both Federal and contractor employees. 

The draft U.S. Government Accountability Office (GAO) report 
recognizes EM's adherence to the Department's directives and 
accompanying industry standards for the development of its corporate 
quality program. However, we disagree with the report's assertion that 
these directives and standards fall short for the development and 
management of computer models. DOE quality assurance directives
(DOE 0 414.1C, 10 CFR 830, and ASME NQA-1) apply directly to 
development, coding, and validation of safety and non-safety computer 
models used in cleanup decisions. EM has interpreted and applied these 
directives and accompanying standards to develop its corporate quality 
program, which includes Software Quality Assurance and therefore 
computer model development. 

We agree with GAO that clarification of specific quality assurance 
requirements for computer models Department-wide may be needed. Also, 
EM recognizes that there may be instances where oversight of 
contractor development and use of computer models can fall short of 
quality program expectations. However, EM continuously makes use of 
its oversight, corrective action, and lessons learned management 
systems to correct these deficiencies. The identification of specific 
implementation issues within a quality program does not necessarily 
indicate the program is not effective and/or functional. EM shared a 
description of its oversight, corrective action, and lessons learned 
management systems prior to issuance of GAO's draft report. 

Regarding the selection of models used in cleanup decision making, DOE 
must adhere to compliance agreements and has a long history of 
collaborating with its environmental regulators at the Federal and 
state level, other government agencies, tribal nations, and local 
government and stakeholders in environmental cleanup decision making. 
This includes determining and applying appropriate models and
considering other criteria as mandated by regulation and state-of-the-
art practices in selecting cleanup remedies. These processes have been 
compliant with applicable laws and regulations, and the results have 
been noteworthy—the Comprehensive Environmental Response, 
Compensation, and Liability Act-mandated Five-Year Reviews and DOE 
Order 435.1 Radioactive Waste Management-required Annual Summaries 
conclude that implemented remedies and performance of low-level 
radioactive waste disposal facilities at DOE EM sites are protective 
of human health and the environment. 

As noted in your report, EM has begun several initiatives to improve 
our modeling efforts. Notable among these is the Advanced Simulation 
Capability for Environmental Management effort. As discussed with the 
GAO, this effort aims at developing improved simulation capabilities 
for consistent applications to EM cleanup work across the complex. The 
team developing this software consists of the world's foremost nuclear 
waste scientists and high performance computing modelers, and includes 
participants from eight U.S. National Laboratories. A second 
initiative that EM has completed is the purchase and distribution of
150 copies of three (3) software-related national consensus standards 
from the American Nuclear Society. DOE hosted a Workshop ("Waste 
Processing Models: Material Properties Standards and Software V&V 
Training Workshop," November 30-December 1, 2010) where the standards 
were distributed and modelers/software developers received training on 
their application. 

With respect to Information Technology (IT) and software management, 
the Principal Deputy Assistant Secretary for EM issued a memorandum to 
EM Headquarters and Field leaders on August 13, 2009, subject, 
"Information 'Technology Investments in the Office of Environmental 
Management." This memorandum established that all requests or 
requirements for IT investments must be submitted to the Director, 
Office of Corporate Information Technology, for review and approval 
prior to initiating, planning, or implementation activities. While 
this direction was not specific to computer modeling technologies, 
they were clearly included in the scope given that they are IT 
investments. Further, this policy document was shared with GAO prior 
to the issuance of GAO's draft report, and it is not acknowledged in 
the draft. 

Additionally, EM Headquarters developed and implemented an IT 
Governance process in 2010 to enable EM to more effectively manage IT 
with the goals of reducing duplication between EM sites to achieve 
maximum cost efficiency, promoting consistency, and sharing lessons 
learned across the nuclear weapons complex to enable our cleanup 
mission. 

We believe that the recommendations made in the draft GAO report will 
strengthen our modeling efforts. Provided in Enclosure 1 is our 
response to the GAO recommendations, including our proposed path 
forward. We are also submitting specific comments in Enclosure 2 that 
provide clarification to technical and factual information for your 
consideration in preparing your final report. 

If you have any questions, please contact Ms. Yvette T. Collazo, 
Director, Office of Technology Innovation and Development, at (202) 
586-5280. 

Sincerely, 

Signed by: 

Ines R. Triay: 
Assistant Secretary for Environmental Management: 

2 Enclosures: 

[End of letter] 

Enclosure 1: 

U.S. Department of Energy: 
Office of Environmental Management: 
Response to GAO Recommendations for Executive Action: 

GAO-11-143 - "Nuclear Waste: DOE Needs a Comprehensive Strategy and 
Guidance on Computer Models that Support Environmental Cleanup 
Decisions" Recommendations for Executive Action (Page 23 of Draft GAO-
11-143): 

To help the Office of Environmental Management (EM) increase 
confidence in the quality of information provided to the public and 
its stakeholders resulting from the use of computer modeling, we 
recommend the Secretary of Energy take the following three actions: 

* Clarify specific quality assurance requirements for computer models 
used to analyze the potential effectiveness of cleanup alternatives, 
assess the performance of selected cleanup activities, and assist in 
planning and budgeting cleanups. 

* Ensure that the models are assessed for compliance with these 
requirements. 

* Develop a comprehensive strategy and guidance for the management of 
computer models to promote consistency, reduce duplication, and ensure 
sharing of lessons learned. 

Recommendation 1: Clarify specific quality assurance requirements for 
computer models used to analyze the potential effectiveness of cleanup 
alternatives, assess the performance of selected cleanup activities, 
and assist in planning and budgeting cleanups. 

Concur. Resolution of this issue will require EM to coordinate with 
additional program offices within the Department because EM is not 
charged with writing software quality assurance (SQA) policy. The two 
technical areas that are of concern regarding model quality assurance 
are: (1) Information Technology (IT) project management; and (2) SQA 
for both nuclear, and non-nuclear, facilities and applications. The 
technical leads for each activity within DOE are described below. 

1. Software and IT Systems Project Management: Within EM, the Office 
of Corporate Information Technology has the primary responsibility to 
ensure that EM IT is acquired and that information resources are 
managed in a manner consistent with statutory, regulatory, and 
Departmental requirements and priorities for IT systems. The EM Office 
of Corporate Information Technology works jointly with the DOE Chief 
Information Officer (CIO) in the facilitation of DOE Orders and OMB 
requirements for IT, so that information resources can be utilized 
effectively and efficiently. 

EM is committed to working with the DOE CIO to make sure that IT 
project management requirements are clear, communicated to EM field 
sites, and implemented in an appropriate manner by EM Headquarters and 
field personnel. The DOE CIO has developed an Information Technology 
Project Guide (Guide 413.3-14) which defines guidelines for project 
implementation. In addition, the EM Office of Corporate Information 
Technology has created a separate EM IT Projects Guide that is 
specific to EM which incorporates all the requirements from the DOE 
CIO IT Project Guide. 

2. Software Quality Assurance: The responsible DOE Program Office is 
the Office of Health Safety and Security (HSS), Office of Quality 
Assurance Policy and Assistance. From the HSS website [hyperlink, 
http://www.hss.doe.gov/nuclearsafety/hs23.html], the mission of the 
Office of Quality Assurance Policy and Assistance is as follows: 

"The Office of Quality Assurance Policy and Assistance establishes and 
maintains the quality assurance (QA) policies, requirements and 
guidance for the Department and serves as DOE's corporate resource to 
ensure that products and services meet or exceed the Department's 
quality objectives. The Office provides assistance to Departmental 
elements and contractors in the interpretation and implementation of 
DOE quality assurance requirements and in the resolution of QA-related 
issues." 

The EM Office of Standards and Quality Assurance will work with DOE 
HSS to make sure software QA policy/guidance is clear. Where 
policy/guidance is unclear, or does not exist, EM is committed to 
working with DOE HSS to clarify QA requirements and communicate this 
guidance to EM Headquarters and field sites. 

Recommendation 2: Ensure that the models are assessed for compliance 
with these requirements. 

Concur. EM is committed to ensuring that models developed in the field 
and at EM Headquarters comply with the directives of DOE, and relevant 
national consensus standards. The EM Office of Standards and Quality 
Assurance and Office of Corporate Information Technology will work 
closely with DOE HSS and DOE CIO to assure that EM is compliant with 
Departmental directives. In addition, EM will review and, where 
needed, develop additional SQA oversight criteria to ensure computer 
models that have been or are to be developed within EM comply with 
Departmental directives and are implemented appropriately at all DOE 
EM facilities. 

Recommendation 3: Develop a comprehensive strategy and guidance for 
the management of computer models to promote consistency, reduce 
duplication, and ensure sharing of lessons learned. 

Concur. The EM Office of Corporate Information Technology will follow-
up to ensure that every computer modeling IT investment is documented 
through the OMB-required Capital Planning and Investment Control 
process across the EM complex. We plan to conduct a survey to ensure 
that all the modeling tools in use in EM are included, including those 
referenced in this report by July 31, 2011. We will also reissue the 
August 13, 2009, memorandum on Information Technology Investments in 
EM by February 28, 2011. EM will also process the current slate of 
computer models through our IT Governance process with the goal of 
streamlining, where appropriate, by December 30, 2011. 

[End of section] 

Appendix IV: GAO Contact and Staff Acknowledgments: 

GAO Contact: 

Gene Aloise, (202) 512-3841 or aloisee@gao.gov: 

Staff Acknowledgments: 

In addition to the individual named above, Ryan T. Coles, Assistant 
Director; Ivelisse Aviles; Mark Braza; Dan Feehan; Nancy Kintner-
Meyer; Jonathan Kucskar; Mehrzad Nadji; Kathryn Pedalino; Thomas C. 
Perry; and Benjamin Shouse made key contributions to this report. 

[End of section] 

Related GAO Products: 

Nuclear Waste: Actions Needed to Address Persistent Concerns with 
Efforts to Close Underground Radioactive Waste Tanks at DOE's Savannah 
River Site. [hyperlink, http://www.gao.gov/products/GAO-10-816]. 
Washington, D.C.: September 14, 2010. 

Recovery Act: Most DOE Cleanup Projects Appear to Be Meeting Cost and 
Schedule Targets, but Assessing Impact of Spending Remains a 
Challenge. [hyperlink, http://www.gao.gov/products/GAO-10-784]. 
Washington, D.C.: July 29, 2010. 

Department of Energy: Actions Needed to Develop High-Quality Cost 
Estimates for Construction and Environmental Cleanup Projects. 
[hyperlink, http://www.gao.gov/products/GAO-10-199]. Washington, D.C.: 
January 14, 2010. 

Nuclear Waste: Uncertainties and Questions about Costs and Risks 
Persist with DOE's Tank Waste Cleanup Strategy at Hanford. [hyperlink, 
http://www.gao.gov/products/GAO-09-913]. Washington, D.C.: September 
30, 2009. 

Department of Energy: Contract and Project Management Concerns at the 
National Nuclear Security Administration and Office of Environmental 
Management. [hyperlink, http://www.gao.gov/products/GAO-09-406T]. 
Washington, D.C.: March 4, 2009. 

Nuclear Waste: DOE Lacks Critical Information Needed to Assess Its 
Tank Management Strategy at Hanford. [hyperlink, 
http://www.gao.gov/products/GAO-08-793]. Washington, D.C.: June 30, 
2008. 

Hanford Waste Treatment Plant: Department of Energy Needs to 
Strengthen Controls over Contractor Payments and Project Assets. 
[hyperlink, http://www.gao.gov/products/GAO-07-888]. Washington, D.C.: 
July 20, 2007. 

Nuclear Waste: DOE Should Reassess Whether the Bulk Vitrification 
Demonstration Project at Its Hanford Site Is Still Needed to Treat 
Radioactive Waste. [hyperlink, 
http://www.gao.gov/products/GAO-07-762]. Washington, D.C.: June 12, 
2007. 

Hanford Waste Treatment Plant: Contractor and DOE Management Problems 
Have Led to Higher Costs, Construction Delays, and Safety Concerns. 
[hyperlink, http://www.gao.gov/products/GAO-06-602T]. Washington, 
D.C.: April 6, 2006. 

Nuclear Waste: Absence of Key Management Reforms on Hanford's Cleanup 
Project Adds to Challenges of Achieving Cost and Schedule Goals. 
[hyperlink, http://www.gao.gov/products/GAO-04-611]. Washington, D.C.: 
June 9, 2004. 

Nuclear Waste: Challenges to Achieving Potential Savings in DOE's High-
Level Waste Cleanup Program. [hyperlink, 
http://www.gao.gov/products/GAO-03-593]. Washington, D.C.: June 17, 
2003. 

Nuclear Waste: Department of Energy's Hanford Tank Waste Project-- 
Schedule, Cost, and Management Issues. [hyperlink, 
http://www.gao.gov/products/GAO-RCED-99-13]. Washington, D.C.: October 
8, 1998. 

[End of section] 

Footnotes: 

[1] 42 U.S.C. § 9601 et seq. 

[2] 42 U.S.C. § 4321 et seq. 

[3] EM cleanup activities are also subject to the requirements of the 
act commonly known as the Resource Conservation and Recovery Act (42 
U.S.C. § 6901 et seq.). Decisions made under this act were not 
assessed in this report. 

[4] DOE, Radioactive Waste Management, DOE O 435.1 (Washington, D.C., 
July 9, 1999). 

[5] To meet the requirements of DOE O 435.1, DOE completes performance 
assessments and composite analyses. Performance assessments are 
required for specific waste management decisions, while composite 
analyses are performed to evaluate the cumulative impacts of waste 
management and cleanup actions at a DOE site. Both serve to provide a 
reasonable expectation that human health and environmental protection 
performance objectives will be met. 

[6] Among the cleanup activities Hanford and SRS must address are the 
treatment and disposal of millions of gallons of highly radioactive 
waste stored in aging and leak-prone underground tanks and removal, 
immobilization, or monitoring of radioactive and hazardous 
contamination that has migrated through the soil into the groundwater, 
posing a threat to human health and the environment. Other activities 
include tearing down buildings and removing and disposing of 
contaminated soil. 

[7] DOE, Draft Tank Closure and Waste Management Environmental Impact 
Statement for the Hanford Site, DOE/EIS-0391 (Washington, D.C., 
October 2009). The draft environmental impact statement is scoped to 
evaluate the Fast Flux Test Facility, Waste Management, and Tank 
Closure, and includes analysis of several alternatives for tank 
closure that include, for example, emptying and removing the tanks 
from the ground; or emptying the tanks, leaving the tanks in the 
ground, and filling them with grout or other material. 

[8] DOE, Radioactive Waste Management, DOE O 435.1 (Washington, D.C., 
July 9, 1999). 

[9] Savannah River Remediation, LLC, "Performance Assessment for the F-
Tank Farm at the Savannah River Site," prepared for DOE under Contract 
No. DE-AC09-09SR22505, SRS-REG-2007-00002 (Aiken, S.C., Mar. 31, 
2010). A tank farm is a group of tanks buried side by side in the 
ground. In addition to the tanks themselves, tank farms also contain 
equipment such as lines and pumps for transferring waste between 
tanks, equipment for monitoring heat and chemical reactions inside the 
tanks, instruments to measure temperature and tank waste levels, and 
other support facilities. Although SRS's F-Tank Farm originally 
contained 22 underground liquid radioactive waste tanks, 2 of these 
tanks have already been closed. 

[10] Savannah River Remediation, LLC, "Liquid Waste System Plan, 
Revision 15," prepared for DOE under Contract No. DE-AC09-09SR22505 
(Aiken, S.C., Jan. 11, 2010). 

[11] DOE EM Headquarters imposes quality assurance through its 
Corporate Quality Assurance Program which is, according to DOE, based 
on law, DOE directives, national consensus standards, and EM quality 
management expectations. The program allows for a graded approach to 
quality assurance, specifying additional requirements for software 
that relates to nuclear safety. 

[12] DOE, Quality Assurance, DOE Order 414.1C (Washington, D.C., June 
17, 2005). DOE Order 414.1 was first approved in November 1998. 
Although some of the modeling we reviewed was performed as far back as 
the early 2000s, DOE Order 414.1 was first approved in 1998 and 
applied to that modeling. In addition to DOE Order 414.1C, EM's 
quality assurance program is derived from 10 C.F.R. § 830 and EM 
quality management expectations. DOE refers to its system of quality 
assurance policies and orders as "directives." DOE generally imposes 
its quality directives on contractors by inclusion in contracts. 

[13] American Society of Mechanical Engineers, "Quality Assurance 
Requirements for Nuclear Facility Applications," NQA-1-2000, (New 
York, N.Y., May 2001). 

[14] The types of assessments that DOE provided ranged from EPA and 
state regulator comments on draft environmental impact statements, to 
internal quality assessment reviews conducted by contractors, to 
general quality assurance reviews that DOE conducted of individual 
contractors. 

[15] Savannah River Remediation, LLC, "Performance Assessment for the 
F-Tank Farm at the Savannah River Site," prepared for DOE under 
Contract No. DE-AC09-09SR22505, SRS-REG-2007-00002 (Aiken, S.C., Mar. 
31, 2010). 

[16] DOE, External Technical Review for Evaluation of System Level 
Modeling and Simulation Tools in Support of SRS Liquid Waste Process 
(June 2009) and DOE, External Technical Review for Evaluation of 
System Level Modeling and Simulation Tools in Support of Hanford Site 
Liquid Waste Process (September 2009). 

[17] KD Auclair & Associates, LLC, Independent Review of the Draft 
Tank Closure and Waste Management Environmental Impact Statement 
(Benton City, Wash., March 2010). 

[18] GAO, Ways to Improve Management of Federally Funded Computerized 
Models, [hyperlink, http://www.gao.gov/products/LCD-75-111]  
(Washington, D.C.: Aug. 25, 1976). 

[19] National Research Council, Models in Environmental Regulatory 
Decision Making, (Washington, D.C., 2007). 

[20] EPA, Guidance on the Development, Evaluation, and Application of 
Environmental Models, EPA/100/K-09/003 (Washington, D.C., March 2009). 

[21] DOE's Office of Civilian Radioactive Waste Management was 
terminated on September 30, 2010. 

[End of section] 

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