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Administration's Implementation of Certain Provisions Hampered by Lack 
of Timely and Accurate Information' which was released on September 30, 
2009. 

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Report to Congressional Requesters: 

United States Government Accountability Office: 
GAO: 

September 2009: 

Ryan White Care Act: 

Health Resources and Services Administration's Implementation of 
Certain Provisions Hampered by Lack of Timely and Accurate Information: 

GAO-09-1020: 

GAO Highlights: 

Highlights of GAO-09-1020, a report to congressional requesters. 

Why GAO Did This Study: 

Under the CARE Act, funds are made available to assist over 530,000 
individuals affected by HIV/AIDS. Grantees directly provide services to 
individuals (clients) or arrange with service providers to do so. The 
Department of Health and Human Services’s (HHS), Health Resources and 
Services Administration (HRSA), which administers CARE Act programs, is 
required to cancel balances of grants that are unobligated after one 
year and redistribute amounts to grantees in need. HRSA began to 
collect client-level data in 2009. Under the CARE Act, states and 
territories receive grants for AIDS Drug Assistance Programs (ADAP), 
which provide HIV/AIDS drugs. GAO was asked to examine elements of the 
CARE Act. In this report, we review: (1) HRSA’s implementation of the 
unobligated balance provisions, (2) HRSA’s actions to collect client-
level data, and (3) the status of ADAP waiting lists. GAO reviewed 
reports and agency documents and interviewed federal officials, 
officials from 13 state and 5 local health departments chosen based on 
location and number of cases, and other individuals knowledgeable about 
HIV/AIDS. 

What GAO Found: 

The lack of timely and accurate information reporting by grantees has 
delayed HRSA’s distribution of certain grants and has placed at risk 
HRSA’s ability to obligate these funds. The late submission of actual 
unobligated balances for the 2007 grant year delayed HRSA’s ability to 
determine grantees’ unobligated balances and redistribute these funds 
to other grantees. A number of grantees were late in their submissions. 
For example, 21 of the 56 metropolitan areas submitted their 
information beyond the date initially set by HRSA. Additionally, some 
grantees reported inaccurate unobligated balances, which required HRSA 
staff to correspond with grantees and request revised information, 
creating additional delays. HRSA is authorized to obligate fiscal year 
2007 funds for a 3-year period and is at risk of losing the authority 
to make grants from these funds. HRSA officials said they have made 
changes to how they implement the unobligated provisions in an effort 
to avoid these issues in the future. 

HRSA has taken actions to collect client-level data by implementing a 
new data collection and reporting system. However, some grantees and 
service providers did not submit the initial reports by HRSA’s 
deadline. HRSA set a July 31, 2009, submission deadline for grantees’ 
initial reports, but 100 of 638 grantees did not meet this deadline. 
Client-level data includes information such as the dates clients were 
served, the types of services provided, and the clients’ health status. 
HRSA has implemented a system to collect data on the number of unique 
clients from grantees and service providers that will allow HRSA to 
determine the services each client received and the outcomes of these 
services. In order for HRSA to collect this information, grantees and 
service providers must first collect the data using their own systems, 
and HRSA has provided technical and financial assistance so that they 
can develop these systems. For example, under a project initiated in 
2009, HRSA awarded approximately $4 million to CARE Act grantees for 
the development of their own client-level data collection systems. 

The number of ADAPs with waiting lists and the number of individuals on 
those lists is increasing. In the first quarter of grant year 2008 
(April 1, 2008, through June 30, 2008), 2 ADAPs had waiting lists with 
a total of 55 people on those lists; this grew to 3 ADAPs and a total 
of 112 people in the fourth quarter of the year, and increased to 4 
ADAPs and 136 individuals in August 2009. Kentucky, Montana, Nebraska, 
and Wyoming were each maintaining a waiting list for ADAP services in 
August 2009; Nebraska had the largest number of individuals (71), and 
Wyoming had the smallest number (5). ADAP officials expressed concern 
that they will have to establish or expand waiting lists or implement 
other cost-control measures, such as limiting the number of drugs they 
make available. 

What GAO Recommends: 

GAO recommends that HRSA take action to ensure it obtains timely and 
accurate information on grantees’ unobligated balances. HHS reviewed a 
draft of the report, but did not comment on the recommendations. 

View [hyperlink, http://www.gao.gov/products/GAO-09-1020] or key 
components. For more information, contact Marcia Crosse at (202) 512-
7114 or crossem@gao.gov. 

[End of section] 

Contents: 

Letter: 

Background: 

Lack of Timely, Accurate Information Places at Risk Certain Funds, and 
HRSA Has Unsuccessfully Attempted to Obtain Needed Information: 

HRSA Has Taken Actions to Collect Client-Level Data, but Some Grantees 
Did Not Submit Initial Reports by the Deadline: 

The Number and Size of ADAP Waiting Lists Is Increasing: 

Conclusions: 

Recommendations for Executive Action: 

Agency Comments: 

Appendix I: Comments from the Department of Health and Human Services: 

Appendix II: GAO Contact and Staff Acknowledgments: 

Tables: 

Table 1: Number of Grantees Submitting Late FSRs by Amount of Time: 

Table 2: Description of Data Submitted for Ryan White HIV/AIDS Program 
Services Reports: 

Table 3: ADAPs with Waiting Lists and the Number of Individuals on 
Those Lists, Grant Year 2008 First Quarter, Grant Year 2008 Fourth 
Quarter, and as of August 10, 2009: 

Figure: 

Figure 1: Timeline for 2007 Part A and Part B Grants and Unobligated 
Balance Provisions: 

Abbreviations: 

ADAP: AIDS Drug Assistance Program: 

AIDS: acquired immunodeficiency syndrome: 

CARE Act: Ryan White Comprehensive AIDS Resources Emergency Act of 
1990: 

CDC: Centers for Disease Control and Prevention: 

DGMO: Division of Grants Management Operations: 

EMA: eligible metropolitan area: 

FSR: Financial Status Report: 

HAB: HIV/AIDS Bureau: 

HHS: Department of Health and Human Services: 

HIV: human immunodeficiency virus: 

HRSA: Health Resources and Services Administration: 

NASTAD: National Alliance of State and Territorial AIDS Directors: 

RDR: Ryan White HIV/AIDS Program Data Report: 

RSR: Ryan White HIV/AIDS Program Services Report: 

RWTMA: Ryan White HIV/AIDS Treatment Modernization Act of 2006: 

SPNS: Special Projects of National Significance: 

TGA: transitional grant area: 

[End of section] 

United States Government Accountability Office: 
Washington, DC 20548: 

September 29, 2009: 

The Honorable Michael B. Enzi: 
Ranking Member: 
Committee on Health, Education, Labor, and Pensions: 
United States Senate: 

The Honorable Richard Burr: 
United States Senate: 

The Honorable Tom A. Coburn: 
United States Senate: 

The Honorable Lisa Murkowski: 
United States Senate: 

It has been more than 28 years since the first cases of acquired 
immunodeficiency syndrome (AIDS) in the United States were reported in 
June 1981. Since that time, approximately 1.7 million Americans have 
been infected with human immunodeficiency virus (HIV), including more 
than 580,000 who have died.[Footnote 1] The Centers for Disease Control 
and Prevention (CDC) estimates that approximately 1.1 million people 
were living with HIV infection in the United States at the end of 2006, 
and that there were 56,300 new HIV infections in that year.[Footnote 2] 

The Ryan White Comprehensive AIDS Resources Emergency Act of 1990 (CARE 
Act), administered by the Department of Health and Human Services's 
(HHS) Health Resources and Services Administration (HRSA), was enacted 
to address the needs of jurisdictions, health care providers, and 
people with HIV/AIDS and their family members.[Footnote 3] Each year 
CARE Act programs provide assistance to over 530,000 mostly low-income, 
underinsured, or uninsured individuals living with HIV/AIDS. Under the 
CARE Act, approximately $2.2 billion in grants were made to states, 
localities, and others in fiscal year 2009. CARE Act programs have been 
reauthorized three times (1996, 2000, and 2006) and are scheduled to be 
reauthorized again in 2009.[Footnote 4] The Ryan White HIV/AIDS 
Treatment Modernization Act of 2006 (RWTMA) reauthorized CARE Act 
programs for fiscal year 2007 through fiscal year 2009. 

Part A of the CARE Act provides for grants to selected metropolitan 
areas--known as eligible metropolitan areas (EMA) and transitional 
grant areas (TGA)--that have been disproportionately affected by the 
HIV/AIDS epidemic.[Footnote 5] Part B provides for grants to states, 
the District of Columbia, and territories and associated jurisdictions 
to improve quality, availability, and organization of HIV/AIDS 
services,[Footnote 6] including grants specifically for AIDS Drug 
Assistance Programs (ADAP).[Footnote 7] ADAPs provide medications for 
the treatment of HIV/AIDS. Program funds may also be used to purchase 
health insurance for eligible clients and for services that enhance 
access to, adherence to, and monitoring of drug treatments. ADAP grants 
accounted for about 37 percent of the total $2.2 billion in CARE Act 
grants awarded in fiscal year 2009. ADAPs and other programs funded 
through CARE Act grants serve as the payers of last resort for eligible 
individuals who have no other private or public sources available for 
the services they need. Some ADAPs have struggled to meet the demand 
for their services and have established waiting lists for eligible 
individuals who will be served when space in the program becomes 
available and have taken other measures that restrict access and 
control costs. For example, in the past ADAPs have required that 
individuals make a copayment in order to receive a drug and have placed 
caps on expenditures per enrollee.[Footnote 8] 

Most CARE Act funding is distributed to grantees either as base or 
supplemental grants. Base grants are distributed by formula, and HRSA 
uses a grantee's share of living HIV/AIDS cases to determine the amount 
of base grants. Supplemental grants are generally awarded through a 
competitive process based on the demonstration of severe need and other 
criteria. Grantees may deliver services directly to individuals 
(clients) or arrange with service providers to provide client services. 
[Footnote 9] 

RWTMA added provisions regarding the obligation of funds by Part A and 
Part B grantees. In the past, some CARE Act grantees did not obligate 
all of their funds in some years, while others obligated all of their 
funds.[Footnote 10] RWTMA provided that base and supplemental grants 
were available for obligation by the grantee for a 1-year period 
beginning on the date awarded funds first became available to the 
grantee (i.e., the grant year). It also required HRSA to cancel any 
unobligated balances at the end of the grant year, recover funds that 
had been disbursed to grantees, and redistribute these funds to 
grantees in need as supplemental grants.[Footnote 11] Under 
appropriations acts enacted since RWTMA, funds for these grants are 
available for obligation by HRSA for a 3-year period. For example, 
fiscal year 2007 appropriations are available until September 30, 2009. 
[Footnote 12] 

In 2009, HRSA began requiring the collection of client-level data from 
grantees and service providers. Client-level data refers to information 
on each client receiving CARE Act-funded services, such as the dates 
services were received, the types of services provided, and current 
health status. Previously, grantees and service providers submitted 
only aggregate data to HRSA on those being served. To help ensure the 
accountability of CARE Act funds, HRSA has begun to collect client- 
level data. Implementing a client-level data collection and reporting 
system can allow HRSA to obtain accurate information on the medical and 
support services received by each unique client served with CARE Act 
funds. HRSA requires grantees and service providers to complete 
specified reports and transfer these reports electronically to HRSA. 

As Congress prepares to reauthorize CARE Act programs, you asked us to 
examine various elements of CARE Act programs. In this report, we 
review (1) HRSA's first year implementation of the unobligated balance 
provisions; (2) the actions taken by HRSA to collect client-level data, 
and (3) the number and size of ADAP waiting lists. 

To examine the first year implementation of the unobligated balance 
provisions, we reviewed all grant year 2007 Part A and Part B carryover 
requests that were provided to us by HRSA,[Footnote 13] including those 
based on grantees' estimated unobligated balances and those based on 
grantees' actual unobligated balances. We also reviewed all grant year 
2007 Part A and B financial status reports provided to us by HRSA. We 
reviewed HRSA documentation on grantees' carryover requests and 
financial status reports as well as HRSA documentation on grantees' 
unobligated balances at the end of grant year 2007. We interviewed HRSA 
officials and asked follow-up questions related to the calculation of 
unobligated balances, discrepancies in the carryover requests and 
financial status reports, grantee estimates of their unobligated 
balances that differed from their actual unobligated balances, and 
information provided by grantees that we found to be incorrect. We 
determined that the information provided to us by HRSA was sufficiently 
reliable for our purposes. 

To examine the actions taken by HRSA to collect client-level data, we 
reviewed statements, manuals, and other materials on the implementation 
of client-level data collection by HRSA, grantees, and service 
providers. We focused on 2009, the first year grantees and service 
providers were required by HRSA to submit client-level data, including 
deadlines for data submission. In addition, we interviewed officials at 
HRSA as well as officials from 12 state and 5 local health departments 
who are knowledgeable about the CARE Act and the client-level data that 
grantees and service providers must collect.[Footnote 14] We also 
interviewed officials from the Henry J. Kaiser Family Foundation, the 
National Alliance of State and Territorial AIDS Directors (NASTAD), and 
other organizations knowledgeable about client-level data. 

To examine the number and size of ADAP waiting lists, we obtained and 
reviewed the ADAP Quarterly Data Reports submitted to HRSA by ADAP 
grantees covering the first quarter of grant year 2008 (April 1, 2008, 
through June 30, 2008) and the fourth quarter of grant year 2008 
(January 1, 2009, through March 31, 2009).[Footnote 15] These reports 
contain information on waiting lists. We reviewed the ADAP Quarterly 
Data Reports and asked HRSA officials follow-up questions about the 
accuracy of the data, and determined that the data were sufficiently 
reliable for our purposes. We also obtained updated data from HRSA on 
ADAP waiting lists as of August 10, 2009, and determined that the data 
were sufficiently reliable for our purposes after discussing the data 
with HRSA officials. We reviewed published information on ADAPs. We 
interviewed HRSA officials knowledgeable about ADAPs and interviewed 
officials from 13 states, which we chose based on their geographic 
location, size, and number of HIV/AIDS cases, about their ADAPs. 
[Footnote 16] In addition, we interviewed officials from the Henry J. 
Kaiser Family Foundation, NASTAD, and other organizations knowledgeable 
about ADAPs. 

We conducted this performance audit from April 2009 through September 
2009 in accordance with generally accepted government auditing 
standards. Those standards require that we plan and perform the audit 
to obtain sufficient, appropriate evidence to provide a reasonable 
basis for our findings and conclusions based on our audit objectives. 
We believe that the evidence obtained provides a reasonable basis for 
our findings and conclusions based on our audit objectives. 

Background: 

RWTMA includes provisions related to unobligated balances, client-level 
data, and ADAPs. 

Unobligated Balance Provisions and Impact on Funding: 

RWTMA includes provisions to encourage grantees to obligate their grant 
funds in the year in which they were awarded. RWTMA provides that Part 
A and Part B grant funds are available for obligation for a one-year 
period beginning on the date funds first become available (referred to 
as the grant year for the award).[Footnote 17] RWTMA requires HRSA to 
cancel the unobligated balance of grant awards at the end of a grant 
year and to require grantees to return any amounts from such balances 
that have been disbursed to them. However, in the case of base grants, 
a grantee may submit a request to carry over the unobligated balance 
prior to the end of the grant year. If HRSA approves the request, the 
unobligated balance that is approved for carryover (carryover funds) is 
available to the grantee for expenditure for a one-year period 
beginning upon the expiration of the grant year (referred to as a 
carryover year). Under the RWTMA unobligated balance provisions, HRSA 
is required to cancel any unexpended balance of carryover funds at the 
end of the carryover year. HRSA must make the canceled balances from 
the grant awards (that is, funds that were not eligible or approved for 
carryover and carryover funds that remain after the carryover year) 
available as supplemental grants for the first fiscal year beginning 
after the fiscal year in which HRSA obtains the information necessary 
for determining the balance available. Part A grantees with greater 
than 2 percent of their base grant awards unobligated at the end of the 
grant year and Part B grantees with greater than 2 percent of their 
Part B and ADAP base awards unobligated at the end of the grant year 
incur a penalty. RWTMA requires HRSA to reduce the amount of those 
grants by the same amount as the unobligated balance for the first 
fiscal year beginning after the fiscal year in which HRSA obtains the 
information necessary for determining the unobligated balance. The 
grant funds that become available as a result of these reductions are 
also to be made available as supplemental grants.[Footnote 18] 

RWTMA's authorization of appropriations for base and supplemental 
grants under Parts A and B provided that amounts appropriated for a 
fiscal year would be available for obligation until the end of the 
second succeeding fiscal year. Further, under appropriations acts 
enacted since RWTMA, funds for grants under Parts A and B, to which the 
unobligated balance provisions apply, are available for obligation for 
a 3-year period.[Footnote 19] In fiscal year 2007, for example, funds 
were made available for obligation until September 30, 2009--the end of 
the 2009 federal fiscal year. Thus, as HRSA recognized in its guidance 
regarding the unobligated balance provisions, the initial obligation of 
funds, cancellation of unobligated balances, return of amounts 
disbursed to grantees, and the recompetition and redistribution of 
supplemental grants would need to occur within the 3-year window. 

In order to implement the RWTMA unobligated balance provisions, HRSA 
created a multistep process for grantees and issued a policy notice to 
grantees explaining this process.[Footnote 20] HRSA's process for 
implementing the unobligated balance provisions in grant year 2007 
included five steps. First, a grantee wishing to carry over funds was 
required to submit a carryover request to HRSA with an estimated 
unobligated balance of base grant funds 60 days prior to the end of the 
grant year. In addition to the estimated unobligated balance, the 
initial carryover request also had to contain a viable plan and 
detailed budget for the use of the funds, and a description of the 
grantee's capacity to utilize the funds within one-grant year. Part A 
grantees had to submit their initial carryover request to HRSA by 
January 1, 2008. Part B grantees had to submit their initial carryover 
request to HRSA by February 1, 2008. 

The second step of the 2007 grant year process was the evaluation of 
the initial carryover requests. HRSA authorized grantees that obtained 
approval before the end of the 2007 grant year to carryover 50 percent 
of the amount they requested in this initial carryover request. To 
authorize the use of the carryover funds, HRSA issued these grantees a 
notice of grant award that explained to the grantees that HRSA had 
effectively transferred the carryover funds from their grant year 2007 
account into their grant year 2008 account, though balances remained, 
in effect, available to the grantees for obligation until the end of 
grant year 2007.[Footnote 21] HRSA officials explained that they did 
not authorize the full amount of the initial carryover request because 
they believed it was possible that the grantees that requested waivers 
would incur obligations greater than anticipated in the 60-day 
estimate. HRSA officials stated that they wanted to authorize the 
carryover of a portion of the unobligated balance so that grantees with 
approved carryover requests would have a longer period of time to 
obligate the carried over funds. 

For step three of HRSA's 2007 grant year unobligated balance process, 
grantees were required by HRSA to submit a Financial Status Report 
(FSR) 90 days after the end of the grant year. The FSR contains, among 
other things, a grantee's actual unobligated balance. For Part A 
grantees, FSRs were due on June 1, 2008. For Part B grantees, FSRs were 
due on June 30, 2008. HRSA can extend the deadlines for grantees for 
submission of their FSRs and granted extensions for 30 to 180 days. 

For step four of the process, although not required by HRSA for grant 
year 2007, grantees could submit a final carryover request based on 
their actual unobligated balances. Those grantees that had their 
initial carryover requests approved and had been authorized by HRSA to 
carry over 50 percent of their unobligated balances at that time, could 
apply for the remaining funds (the difference between the 50 percent 
they had already been authorized to carry over by HRSA and their actual 
unobligated balance). HRSA then authorized the use of the additional 
amount of carryover funds by issuing a notice of grant award. 

For step five of this process, grantees with unobligated balances of 
greater than 2 percent of their grant year 2007 Part A, Part B, and 
ADAP base grants were assessed a penalty. This penalty was a 
corresponding reduction in grant year 2009 funds.[Footnote 22] In 
addition, Part A and B grantees with unobligated balances of greater 
than 2 percent for grant year 2007 were ineligible to receive 
supplemental grants in grant year 2009. For Part A grantees this meant 
that they were not eligible to receive grant year 2009 Part A 
supplemental grants. For Part B base grantees this resulted in 
ineligibility to receive grant year 2009 Part B supplemental grants. 
For Part B ADAP grantees, an unobligated balance of greater than 2 
percent does not result in ineligibility for ADAP supplemental grants. 
Instead, ineligibility for the ADAP supplemental grant occurs when a 
grantee has not obligated at least 75 percent of its ADAP grant award 
within 120 days of the award.[Footnote 23] 

Figure 1 shows a timeline for Part A and B grant distribution and the 
unobligated balance provisions. 

Figure 1: Timeline for 2007 Part A and Part B Grants and Unobligated 
Balance Provisions: 

[Refer to PDF for image: timeline] 

Federal fiscal year: 2007; 
Part A Grant year: March 1: Grantee receives grant; 
Part B Grant Year: April 1: Grantee receives the grant award. The 12-
month period to obligate funds begins. 

Federal fiscal year: 2008; 
Part A Grant year: January 1: Carryover request due. 
Part B Grant Year: February 1: 60 days prior to the end of the grant 
year, grantees file their estimated unobligated balance. Grantees may 
file an initial carryover request to retain any unobligated base 
grants. 

Federal fiscal year: 2009; 
Part A Grant year: June 1: FSR due. 
Part B Grant Year: July 1: 90 days after the grant year ends, grantees 
must file a Financial Status Report (FSR), which includes the actual 
amount of the grantee’s unobligated balance. Any unobligated balances 
at this point are canceled and amounts disbursed are returned to HRSA, 
unless the grantee has submitted a carryover request and it has been 
approved. The FSR is the basis for determining the applicability of the 
unobligated balance provisions. 

Source: GAO analysis of HRSA guidance. 

[End of figure] 

HRSA canceled and recovered $13,764,295 in combined grant year 2007 
Part B base and supplemental unobligated balances from 16 Part B 
grantees with unobligated balances of greater than 2 percent. In 
addition, these 16 grantees' grant year 2009 awards were reduced by a 
total of $19,677,483 as a penalty for incurring an unobligated balance 
of greater than 2 percent in grant year 2007. Of this, $4,441,865 was 
from Part B base grants and $15,235,618 was from ADAP base grants. 

Client-Level Data: 

Prior to RWTMA, HRSA used the Ryan White HIV/AIDS Program Data Report 
(RDR) to collect information on CARE Act services from grantees and 
their service providers. However, RDR was unable to collect client- 
level data with unique identifying information. Consequently, there was 
no way of knowing if the clients counted as being served by one 
provider were also included in the counts of those being served by 
other providers. Therefore, totaling the number of clients receiving 
services across providers could result in clients being counted more 
than once. Additionally, the lack of client-level data meant that HRSA 
was unable to assess the quality of care given to clients or 
sufficiently account for the use of CARE Act funds. 

HRSA now collects client-level data to help ensure accountability of 
CARE Act funds. A client-level data collection and reporting system 
contains information unique to each client receiving CARE Act-funded 
services, such as their socio-demographic characteristics, the services 
provided, and each client's current health status. Because the system 
collects client-specific information rather than only aggregate-level 
data, HRSA can obtain a more accurate measure of the number of clients 
being served than was available using RDR. 

ADAP Funding and Activities: 

Each ADAP is given broad authority under the CARE Act to design its own 
program. The scope of an ADAP's coverage--who and what is covered--is 
determined by each ADAP's program design, which includes criteria such 
as the number and types of drugs it will provide to its clients, and 
the income levels to qualify for services. However, RWTMA required that 
each grantee establish an ADAP formulary that covers all core classes 
of antiretroviral medications.[Footnote 24] 

ADAP grants totaled approximately $821 million in fiscal year 2009. Of 
this amount, $780 million was provided to grantees as ADAP base grants, 
which are awarded by formula and are based on a grantee's share of 
living HIV/AIDS cases. The remaining $41 million was distributed to 
grantees as ADAP supplemental grants.[Footnote 25] These grants are 
distributed to ADAPs that demonstrate a severe need to increase the 
availability of HIV/AIDS drugs.[Footnote 26] 

ADAPs must balance client need with available resources. In previous 
years, many ADAPs have had to institute waiting lists and other cost 
containment measures because of insufficient funds to provide services 
to all individuals who qualify. In our 2006 report, we found that in 
fiscal year 2004, 14 ADAPs had waiting lists of individuals they 
determined were eligible for assistance but they were unable to serve. 
[Footnote 27] According to NASTAD and the Henry J. Kaiser Family 
Foundation, since 2002 a total of 20 different ADAPs have had waiting 
lists at some point. The largest number of individuals on waiting lists 
across all grantees at any time was 1,629 in May 2004. However, they 
reported that there were no individuals on waiting lists as of 
September 2007.[Footnote 28] NASTAD, the Henry J. Kaiser Family 
Foundation, and others have cited several factors that contributed to 
the elimination of waiting lists as of September 2007. These reasons 
included HRSA's awarding $39.5 million in ADAP supplemental grants in 
September 2007, states' increasing their contributions to 
ADAPs,[Footnote 29] and the continued implementation of Medicare Part D 
prescription drug coverage.[Footnote 30] 

Lack of Timely, Accurate Information Places at Risk Certain Funds, and 
HRSA Has Unsuccessfully Attempted to Obtain Needed Information: 

The lack of timely and accurate information has delayed HRSA's 
distribution of unobligated balances as supplemental grants and places 
at risk HRSA's ability to obligate these funds. HRSA has attempted to 
develop timely information on grantee obligations but was unsuccessful 
doing so for grant year 2007. 

The Lack of Timely, Accurate Information Has Delayed HRSA's 
Redistribution of Funds and Places at Risk HRSA's Ability to Obligate 
Funds in the Required Time Frame: 

The lack of timely and accurate information in grantees' FSRs regarding 
grant year 2007 unobligated balances has delayed HRSA's distribution of 
Part B supplemental grants, and places at risk HRSA's ability to 
redistribute these funds by September 30, 2009, after which it will no 
longer have the authority to redistribute the funds. Because of late 
FSR submissions, as of September 14, 2009, HRSA had not yet 
redistributed funds that it canceled and recovered from grantees' 2007 
unobligated balances. However, as HRSA recognized in its guidance 
regarding the unobligated balance provisions, the entire process for 
canceling and recovering grant funds and making the corresponding 
awards of supplemental grants must occur within the 3-year period of 
availability of those Part B funds.[Footnote 31] 

For HRSA's grant year 2007 process, Part A grantees were required to 
submit their FSRs by June 1, 2008, and Part B FSRs were to be submitted 
to HRSA by June 30, 2008. The FSR contains, among other information, a 
grantee's actual unobligated balance. HRSA uses the grantees' actual 
unobligated balances, as reported on their FSRs, to determine the total 
amount of unobligated balance funds that will be available for 
redistribution through supplemental grants. Without complete, accurate, 
and timely information from grantees about their unobligated balances, 
HRSA is unable to redistribute unobligated balance funding through the 
Part A and Part B supplemental grants.[Footnote 32] 

Many Part A and B grantees submitted their FSRs late, and some 
submitted their FSRs more than 120 days after the deadline. Of the 56 
Part A grantees, 21 submitted FSRs after the June 1, 2008, deadline. Of 
the 59 Part B grantees, 24 submitted FSRs after the June 30, 2008, 
deadline. Table 1 shows the number of days after the deadline that Part 
A and Part B grantees submitted their FSRs. 

Table 1: Number of Grantees Submitting Late FSRs by Amount of Time: 

Part A Grantees: 
30 to 60 days after deadline: 3; 
61 to 90 days after deadline: 5; 
91 to 120 days after deadline: 3; 
121 days or more after deadline: 10; 
Total late final FSRs: 21. 

Part B Grantees: 
30 to 60 days after deadline: 3; 
61 to 90 days after deadline: 7; 
91 to 120 days after deadline: 10; 
121 days or more after deadline: 4; 
Total late final FSRs: 24. 

Source: GAO analysis of HRSA data. 

[End of table] 

HRSA officials stated that grantees were often delayed in submitting 
their FSRs because of their end-of-the-year workload, which includes 
the need to submit grant applications and multiple reports for their 
formula and supplemental funding. HRSA officials stated that grantees 
normally request extensions for submitting their FSRs, and 60-day 
extensions are typically granted. HRSA officials stated that in grant 
year 2007, due to the new process HRSA implemented to address the 
unobligated balance provisions, grantees had to implement separate 
tracking of the expenditure of current grant year base grant and 
supplemental funds, and the expenditure of carryover funding from 
previous years. HRSA officials also stated that grantees had difficulty 
implementing the separate tracking of these funds. HRSA officials 
stated that due to grantees' difficulty tracking funds separately, some 
grantees' FSRs reported inaccurate unobligated balances, which required 
HRSA staff to correspond with grantees and request revised information, 
creating additional delays. According to HRSA officials, in addition to 
experiencing difficulty tracking funds, grantees were dealing with 
other factors including late receipt of final invoices from 
contractors, delays in receipt of ADAP rebates, and staff vacancies. 
[Footnote 33] 

While HRSA has typically approved grantees' requests for extensions in 
submitting their FSRs, the tardiness of grantees' FSR submissions and 
HRSA's need to correspond with grantees to address their inaccuracies 
has delayed HRSA's ability to determine the amount of unobligated 
balances available for redistribution to grantees through Part B 
supplemental grants. In April 2009, HRSA officials stated that they 
planned to distribute Part B supplemental grants in May 2009. However, 
as of September 14, 2009, HRSA had not distributed the 2009 Part B 
supplemental grants. As a consequence, HRSA had not yet fully 
implemented the unobligated balance provisions for the first time. HRSA 
officials stated that they plan to implement changes to improve the 
timeliness of their process. For example, HRSA officials also stated 
that beginning in grant year 2009 they will no longer approve grantees' 
requests for extensions for their FSR submissions. Additionally, 
beginning in grant year 2009, FSRs will be due 30 days after the end of 
the grant year instead of the grant year 2007 deadline of 90 days after 
the end of the grant year. 

In Its 2007 Process, HRSA Attempted to Develop Timely Information on 
Grantees' Unobligated Balances but Was Unsuccessful: 

In its 2007 process, HRSA tried to develop timely information on 
grantees' unobligated balances, but these efforts were unsuccessful. 
For grant year 2007, in order to gain information on grantees' 
unobligated balances so that it could begin to determine how much 
funding would be available for distribution as supplemental grants and 
so that it could provide grantees with a full year to obligate 
carryover funds, HRSA requested that grantees submit estimates of their 
unobligated balances 60 days before the end of the 2007 grant year. 
Because unobligated balance funds that grantees decide not to carry 
over and unobligated balance funds from carryover requests that are not 
approved by HRSA are available for redistribution through supplemental 
grants, HRSA officials needed to complete processing of the carryover 
requests before they could determine the amount of funding that and 
could be made available as supplemental grants. 

Many grantees' estimates of their unobligated balances in advance of 
the end of the grant year differed from their actual unobligated 
balances at the end of the grant year. In accordance with HRSA's 
requirements, many Part A and Part B grantees submitted estimates of 
their unobligated balances with requests to carryover these funds 60 
days before the end of the grant year, but their estimates proved to be 
substantially different from the actual unobligated balances reported 
on their FSRs. Of the 29 Part A grantees that submitted initial 
carryover requests, compared to the actual unobligated balances they 
submitted on their FSRs, 25 overestimated their unobligated balances, 
two grantees underestimated their unobligated balances, and two 
grantees correctly estimated their unobligated balances. Among the 
grantees that overestimated their balances were nine grantees that were 
ultimately able to obligate all of their funding by the end of the 
grant year and therefore did not need to carry over any funds. Of the 
24 Part B grantees that completed initial carryover requests, compared 
to the actual unobligated balances they submitted on their FSRs, 18 
overestimated their unobligated balances. Two of these grantees, New 
York and New Jersey, overestimated their unobligated balances by more 
than the amount they received from HRSA based on their initial 
carryover requests and had to request that HRSA return the grant year 
2007 carryover funds that the grantees had previously requested be 
transferred into their grant year 2008 accounts.[Footnote 34] Six 
grantees underestimated their unobligated balances. Nine grantees that 
overestimated their balances were ultimately able to obligate all of 
their funds by the end of the grant year and did not need to carryover 
any unobligated balances. 

The process of approving grantees' initial carryover requests sometimes 
extended into the 2008 grant year. As a result, grantees were not 
authorized to use carryover funds at the expiration of the 2007 grant 
year as provided for by RWTMA. HRSA officials stated that the 
implementation of procedures to process, approve, and authorize 
carryover funding required significant staff time from the HRSA project 
officer, grants management staff, and program managers. The HRSA 
process called for staff to review these initial carryover requests, 
approve them, and authorize carryover funding to be transferred from 
the grantees' 2007 accounts into their 2008 accounts. HRSA officials 
stated that the multiple grantee submissions, which often included 
revised proposals, resulted in processing delays and confusion for HRSA 
staff. On average, it took HRSA staff 3 months to complete processing 
of Part A grantees' initial unobligated balance carryover requests and 
4 months for Part B grantees. Because grantees were only given until 
the end of grant year 2008 to expend carry over funds, grantees who 
received authorization to carryover funds after the start of the grant 
year did not have the entire grant year to expend these funds. 

In light of HRSA's difficulty implementing procedures related to the 
submission of initial carryover requests and the differences between 
grantees' estimated and actual unobligated balances, HRSA has decided 
to discontinue its process of approving initial carryover waiver 
requests based on estimated unobligated balances. 

HRSA Has Taken Actions to Collect Client-Level Data, but Some Grantees 
Did Not Submit Initial Reports by the Deadline: 

HRSA has taken actions to collect client-level data by implementing a 
new data collection and reporting system. It has also provided 
financial and technical assistance to grantees and service providers 
implementing their own client-level data and reporting systems. In 
addition, HRSA developed a timeline for the submission of reports 
covering the initial reporting period using client-level data, but some 
grantees did not submit the initial reports by the deadline. 

HRSA Has Taken Actions to Collect Client-Level Data by Implementing a 
New Data Collection and Reporting System: 

HRSA has taken actions to collect client-level data from CARE Act 
grantees and service providers. Beginning in December 2007, after the 
initial design and development of a client-level data collection and 
reporting demonstration project, HRSA held meetings with CARE Act 
grantees, national organizations, and federal agencies to discuss 
collecting and reporting client-level data. Topics discussed included 
data collection and reporting barriers, data elements to be collected, 
how the data would be used, and the technical assistance that would be 
available from HRSA. Using information from these sessions, HRSA 
finalized the Ryan White HIV/AIDS Program Services Report (RSR), its 
client-level data collection and reporting system. RSR consists of 
three reports: the Grantee Report, the Service Provider Report, and the 
Client Report. RSR was submitted to the Office of Management and Budget 
for approval in November 2008, which granted approval for HRSA to 
collect data from grantees and service providers using RSR in March 
2009. 

HRSA stated that RSR will improve information on the clients served, 
the services provided to clients, and the outcomes of the services 
provided. RSR is designed to provide HRSA with a more accurate measure 
of the number of unique clients receiving CARE Act-funded services by 
assigning each individual an encrypted Unique Client Identifier thereby 
allowing the tracking of individuals who receive services from multiple 
providers.[Footnote 35] Because RSR will contain client-specific data, 
HRSA will be able to determine the services each client received and 
the outcomes of these services. 

RSR is part of a process through which HRSA plans to collect 
information, including client-level data, from grantees and service 
providers funded under CARE Act Parts A, B, C, D, and F.[Footnote 36] 
First, the grantees and service providers collect data using their own 
data collection systems. Second, the grantees and service providers 
report the data to HRSA in specified reports using RSR.[Footnote 37] 
HRSA has stated that it intends to use the data collected through RSR 
to generate reports on the use of CARE Act funds and the providers that 
receive them. HRSA reports are expected to provide client-level 
information on the characteristics of the clients served, the types of 
services they received from the provider, and their current health 
status. Additionally, HRSA has stated that it intends to conduct 
detailed analyses of national and regional information about clients 
and services. 

HRSA Has Provided Financial and Technical Assistance to Grantees to 
Develop Their Own Client-Level Data Collection and Reporting Systems: 

HRSA provided financial assistance to CARE Act grantees to develop or 
adapt their client-level data collection and reporting systems so that 
they could submit the required information to RSR. There are grantees 
who must develop new systems while other grantees' systems require 
modification to enable them to generate data compatible with the 
requirements of RSR. HRSA administered a Special Projects of National 
Significance (SPNS) initiative in fiscal year 2008 and another in 
fiscal year 2009 to provide funds to support CARE Act grantees in 
developing client-level data systems that could be used to report 
information to RSR.[Footnote 38] Under the fiscal year 2008 SPNS 
initiative, HRSA awarded 17 grants ranging from $87,000 to $200,000 to 
all 17 CARE Act Parts A and B grantees that applied for funding. Under 
the fiscal year 2009 SPNS initiative, HRSA awarded a total of 
approximately $4 million to all 57 Parts C and D grantees that applied 
for funding. Officials from 4 of the 17 health departments we 
interviewed stated that they received financial assistance from HRSA to 
develop and implement a client-level data collection and reporting 
system. Two of these health departments received $200,000 each. One of 
these health departments used the funding to help build its own new 
system while the other department used the funding to adapt its current 
system to be compatible with CAREWare, a free, data collection system 
available through HRSA's Web site. In addition to the SPNS funds, HRSA 
has made other funding available for infrastructure development. In 
2008, HRSA provided a total of more than $1 million to 15 CARE Act Part 
C grantees that included funds for them to develop their client-level 
data systems. As of April 2009, HRSA was reviewing 72 applications for 
infrastructure development grants. 

HRSA also provided technical assistance to CARE Act grantees and 
service providers to develop client-level data collection and reporting 
systems. HRSA established the Technical Assistance Resources, Guidance, 
Education & Training Web site to provide information and resources, 
such as help desk support. HRSA conducted training sessions and 
webcasts to provide information on issues relating to implementing a 
client-level data system. Additionally, HRSA established the RSR Triage 
Committee to monitor and address the technical assistance needs of 
grantees. The committee meets weekly to discuss technical assistance 
concerns of grantees and monitors contractors charged with addressing 
technical concerns on behalf of HRSA. Officials from 7 of the 17 health 
departments we interviewed told us that they received technical 
assistance from HRSA to develop and implement a client-level data 
collection and reporting system. For example, one state grantee told us 
that HRSA provided a 2-day training session on CAREWare in November 
2008. The HRSA official returned in March 2009 to provide assistance in 
implementing the CAREWare system.[Footnote 39] 

The state and local health departments that we interviewed have taken 
steps to implement a client-level data collection and reporting system 
that can report client-level data to RSR. Officials from all 17 health 
departments we spoke with stated that they either already had a client- 
level data system or were implementing such a system. Officials from 
six health departments indicated that they either currently use or plan 
to use CAREWare. The other eleven said they will use or plan to use a 
customized or vendor-distributed client-level information data system. 
Officials from 8 of the 17 departments stated that they had a system to 
collect client-level data before HRSA's requirement to implement such a 
system.[Footnote 40] 

Officials from 10 of the 17 health departments we interviewed had 
concerns or challenges with implementing a client-level data collection 
and reporting system and reporting client-level data to HRSA. For 
example, officials from three health departments stated they were 
concerned about how to train service providers and other partners to 
collect client-level data. An official from 1 of these 3 health 
departments mentioned that it had been a challenge for his state to 
train the 100 case managers in the state to report client-level data in 
a consistent manner. Additionally, officials from three departments 
stated that they were concerned with potential breaches in the 
confidentiality of client information when data are entered into the 
RSR system. 

HRSA Developed a Timeline for Submitting the Initial Reports to RSR, 
but Some Grantees Did Not Submit Initial Reports by the Deadline: 

HRSA developed a timeline for grantees to submit their initial reports 
to RSR, but some grantees did not submit initial reports. The initial 
RSR reporting period covered January 1, 2009, through June 30, 2009; 
however, the deadlines varied for the different reports.[Footnote 41] 
Table 2 provides a description of the reports to be submitted to RSR by 
grantees and service providers and the deadline for the initial 
reporting period for each report. 

Table 2: Description of Data Submitted for Ryan White HIV/AIDS Program 
Services Reports: 

Report: Grantee report; 
Party responsible for completing the report[A]: CARE Act Part A, B, C, 
D, or F grantees[C]; 
Description of data collected: Information about the grantee 
organization and the service providers that it funded; 
Deadline for initial reporting period[B]: July 31, 2009. 

Report: Service provider report; 
Party responsible for completing the report[A]: Service providers who 
provide CARE Act-funded services; 
Description of data collected: Information about the service provider 
and the CARE Act services it delivers; 
Deadline for initial reporting period[B]: September 15, 2009. 

Report: Client report; 
Party responsible for completing the report[A]: Service providers that 
deliver and/or pay for direct client services with CARE Act funds; 
Description of data collected: Information about each client that 
receives services funded by the CARE Act such as demographic data, HIV 
clinical information, and medical and support services received at the 
service provider; 
Deadline for initial reporting period[B]: September 15, 2009. 

Source: GAO analysis of HRSA data: 

[A] For the initial reporting period of January 1, 2009, through June 
30, 2009, and the first annual reporting period of January 1, 2009, 
through December 31, 2009, only service providers receiving CARE Act 
funds to provide outpatient/ambulatory medical care and/or case 
management services will be required to submit a Client Report. All 
service providers will eventually be required to submit Client Reports. 

[B] The submission deadline for Grantee Reports is July 31, 2009. 
Grantees must approve the Service Provider Reports and the Client 
Reports entered by service providers by September 15, 2009. 

[C] Only Part F Minority AIDS Initiative grantees must complete this 
report. 

[End of table] 

While most grantees submitted a Grantee Report to HRSA by the July 31, 
2009 deadline, some did not do so. For the initial RSR reporting 
period, 538 of 638 (about 84 percent) CARE Act grantees submitted 
Grantee Reports to HRSA by the deadline. According to HRSA officials, 
as of August 13, 2009, of the 100 grantees and service providers that 
had not submitted their required reports, 50 had started the submission 
process and 50 had not begun. HRSA officials told us that they are 
contacting the grantees to determine the cause of the reporting delays. 
HRSA officials also stated that they are aware that some grantees have 
had problems generating data in the RSR-required format. 

The Number and Size of ADAP Waiting Lists Is Increasing: 

The number of individuals on ADAP waiting lists increased during grant 
year 2008 and has continued to increase in 2009. In the first quarter 
of grant year 2008 (April 1, 2008, through June 30, 2008), 2 ADAPs had 
waiting lists with a total of 55 people on those lists. In the fourth 
quarter of grant year 2008 (January 1, 2009, through March 31, 2009), 
there were 3 ADAPs with waiting lists, but the number of individuals on 
the lists had increased to 112. By August 10, 2009, the most recent 
date for which data were available at the time of our analysis, these 
numbers had grown to 136 individuals on 4 ADAP waiting lists. Overall, 
this represents an increase of 147 percent (from 55 to 136) in the 
number of individuals on waiting lists from the first quarter of grant 
year 2008 to August 2009. Kentucky, Montana, Nebraska, and Wyoming all 
had waiting lists in August 2009. Nebraska had the largest ADAP waiting 
list with 71 individuals while Wyoming had the smallest list with 5 
individuals. Five ADAPs had waiting lists at some point during the time 
period we examined. Montana had a waiting list at all three points 
while Kentucky and Wyoming had a waiting list at one of those times. 
Indiana and Nebraska had a waiting list at two points. Table 3 lists 
the grantees with ADAP waiting lists and the number of individuals on 
those lists. 

Table 3: ADAPs with Waiting Lists and the Number of Individuals on 
Those Lists, Grant Year 2008 First Quarter, Grant Year 2008 Fourth 
Quarter, and as of August 10, 2009: 

Grantee: Indiana; 
Number of individuals on waiting lists: 
Grant year 2008 first quarter: 50; 
Grant year 2008 fourth quarter: 51; 
August 10, 2009[A]: 0. 

Grantee: Kentucky; 
Number of individuals on waiting lists: 
Grant year 2008 first quarter: 0; 
Grant year 2008 fourth quarter: 0;
August 10, 2009[A]: 36. 

Grantee: Montana; 
Number of individuals on waiting lists: 
Grant year 2008 first quarter: 5; 
Grant year 2008 fourth quarter: 19; 
August 10, 2009[A]: 24. 

Grantee: Nebraska; 
Number of individuals on waiting lists: 
Grant year 2008 first quarter: 0; 
Grant year 2008 fourth quarter: 42; 
August 10, 2009[A]: 71. 

Grantee: Wyoming; 
Number of individuals on waiting lists: 
Grant year 2008 first quarter: 0; 
Grant year 2008 fourth quarter: 0; 
August 10, 2009[A]: 5. 

Grantee: Total; 
Number of individuals on waiting lists: 
Grant year 2008 first quarter: 55; 
Grant year 2008 fourth quarter: 112; 
August 10, 2009[A]: 136. 

Source: GAO analysis of ADAP Quarterly Reports and HRSA. 

[A] Waiting list information as of August 10, 2009 was the most recent 
data available at the time of our analysis. 

[End of table] 

We also found that the total number of individuals enrolled in ADAPs 
increased during grant year 2008.[Footnote 42] In the first quarter of 
grant year 2008, 164,849 individuals were enrolled in ADAPs. The number 
enrolled by the fourth quarter of grant year 2008 was 177,746, an 
increase of 7.8 percent. Similarly, the number of individuals receiving 
at least one medication from an ADAP increased. In the first quarter of 
grant year 2008, 121,075 received at least one medication while 134,019 
individuals received at least one medication in the fourth quarter of 
grant year 2008, an increase of 10.7 percent. 

The increase in the number and size of ADAP waiting lists, as well as 
the increase in the number of individuals enrolled in and receiving 
medications through ADAPs, indicates increased financial pressure on 
ADAPs as ADAPs balance client needs with available resources. HRSA 
officials told us that because of financial pressures they are closely 
monitoring five ADAPs--Arizona, Arkansas, California, Kentucky, and 
Iowa--for the initiation or expansion of waiting lists or other cost- 
control measures. For example, Arkansas is considering establishing an 
ADAP waiting list while Kentucky projects that additional individuals 
will be added to its waiting list. Arizona's ADAP reduced the number of 
drugs on its formulary effective July 1, 2009, because of a budgetary 
shortfall.[Footnote 43] Additionally, Arizona's ADAP still anticipates 
a budgetary shortfall this grant year even with the reduced number of 
drugs on its formulary and is considering additional cost-control 
measures. 

ADAP officials we interviewed also indicated that ADAPs were under 
increasing financial pressure. For example, Hawaii officials expressed 
concern that they will have to establish a waiting list. They stated 
that they are facing higher drug prices and an increasing number of 
people enrolled in their ADAP. Washington state officials noted that 
they are facing ADAP budget constraints. An advisory committee has 
developed a number of possible cost-control measures to stay within 
budget, including reducing the number of drugs on the ADAP formulary 
and reducing payments to pharmacies and medical laboratories. 

Conclusions: 

HRSA has been working to implement the unobligated balance provisions 
of RWTMA since its enactment in December 2006. As a result of the 
requirement to cancel unobligated balances and, in some cases, penalize 
grantees, HRSA implemented complex processes that have been difficult 
for grantees to comply with, thus delaying HRSA's first implementation 
of the requirement. To implement the unobligated balance provisions, 
HRSA has required information on the amount of unobligated balances at 
the end of the grant year that some grantees either did not provide in 
a timely manner or that was inaccurate, or both. Three years after 
enactment of RWTMA, HRSA was continuing to develop its process for 
implementing the provisions and making adjustments based on some 
grantees' continued inability to comply with the process that HRSA 
established. In addition, at least one key provision, the use of Part B 
supplemental grants to redistribute unobligated funds, has yet to occur 
for the first time. Because funds for these grants are only available 
until September 30, 2009, HRSA is at risk of losing the authority to 
make these grants. 

HRSA officials told us that, for grant years 2008 and 2009, they have 
changed their process for implementing the unobligated balance 
provisions in order to alleviate the burden on staff and to ensure that 
HRSA has the information it needs to implement the unobligated balance 
provisions in a timely manner. However, even with a changed process, 
HRSA will continue to depend upon grantees to provide useful 
information on their unobligated balances in a timely manner. This will 
not be achieved if grantees continue to provide information after the 
deadline by which it is required. HRSA must have complete, accurate, 
and timely information from grantees to complete the entire process to 
redistribute unobligated balances as supplemental grants within the 
period given for obligation of funds for Part A and Part B of the CARE 
Act. 

Recommendations for Executive Action: 

To help ensure that HRSA is able to implement the unobligated balance 
provisions in a timely manner, we recommend that the Secretary of HHS 
instruct the administrator of HRSA to take the following two actions to 
obtain timely and accurate information on grantees' unobligated 
balances: 

* Identify the causes of grantees' difficulties in providing a timely 
and accurate accounting of their unobligated balances. 

* Ensure that grantees adhere to deadlines for submission of their 
unobligated balances by developing steps to assist them in overcoming 
the causes of difficulties identified in accounting for unobligated 
balances. 

Agency Comments: 

HHS reviewed a draft of the report, but did not comment on our 
conclusions and recommendations. HHS' comments are reprinted in 
appendix I. We incorporated HHS comments and technical comments as 
appropriate. 

We are sending copies of this report to the Secretary of Health and 
Human Services. The report is also available at no charge on GAO's Web 
site at [hyperlink, http://www.gao.gov]. 

If you or your staffs have any questions, please contact me at (202) 
512-7114 or crossem@gao.gov. Contact points for our Offices of 
Congressional Relations and Public Affairs may found on the last page 
of this report. Other staff who made major contributions to this report 
are listed in appendix II. 

Signed by: 

Marcia Crosse: 
Director, Health Care: 

[End of section] 

Appendix I: Comments from the Department of Health and Human Services: 

Department Of Health& Human Services: 
Office Of The Secretary: 
Assistant Secretary or Legislation: 
Washington, DC 20201: 

September 23, 2009: 

Marcia Crosse: 
Director, Health Care: 
U.S. Government Accountability Office: 
441 G Street N.W. 
Washington, DC 20548: 

Dear Mr. Crosse: 

Enclosed are comments on the U.S. Government Accountability Office's 
(GAO) report entitled: "Ryan White Care Act: Health Resources and 
Services Administration's Implementation of Certain Provisions Hampered 
by Lack of Timely and Accurate Information (GAO-09-1020). 

The Department appreciates the opportunity to review this report before 
its publication. 

Sincerely, 

Signed by: 

Andrea Palm: 
Acting Assistant Secretary for Legislation: 

Enclosure: 

[End of letter] 

Department Of Health & Human Services: 
Health Resources and Services Administration: 
Rockville MD 20857: 

September 23, 2009: 

To: Marcia Crosse: 
Director, Health Care: 
U.S. Government Accountability Office: 

From:	Administrator: 

Subject: Government Accountability Office Draft Report: "Ryan White 
Care Act: Health Resources and Services Administration's Implementation 
of Certain Provisions Hampered by Lack of Timely and Accurate 
Information" (GAO-09-1020): 

This is in response to the GAO's request for comments on the draft 
report, "Ryan White Care Act: Health Resources and Services 
Administration's Implementation of Certain Provisions Hampered by Lack 
of Timely and Accurate Information" (GAO-09-1020). Attached are the 
Health Resources and Services Administration's comments. If you have 
any questions, please contact Patricia A. Reese in HRSA's Office of 
Federal Assistance Management at (301) 443-0270. 

Signed by: 

Mary K. Wakefield, Ph.D., R.N. 

Attachment: 

Health Resources and Services Administration's Comments on the GAO 
Draft Report - "Ryan White Care Act: Health Resources and Services 
Administration's Implementation of Certain Provisions Hampered by Lack 
of Timely and Accurate Information" (GAO-09-1020): 

General Comments: 

The Health Resources and Services Administration has reviewed the GAO's 
draft report and has the following comments. In addition, the tables in 
this draft are not in sequential order: table 7 is on page 15, table 1 
is on page 23, table 3 is on page 24, and there is no table 2 listed. 

[End of section] 

Appendix II: GAO Contact and Staff Acknowledgments: 

GAO Contact: 

Marcia Crosse, (202) 512-7114 or crossem@gao.gov: 

Acknowledgments: 

In addition to the contact above, Thomas Conahan, Assistant Director; 
Robert Copeland, Assistant Director; Leonard Brown; Romonda McKinney 
Bumpus; Cathleen Hamann; Sarah Resavy; Rachel Svoboda; and Jennifer 
Whitworth made key contributions to this report. 

[End of section] 

Footnotes: 

[1] HIV is the virus that causes AIDS. In this report, we use the 
common term HIV/AIDS to refer to HIV disease, inclusive of cases that 
have progressed to AIDS. When we use these terms alone, HIV refers to 
the disease without the presence of AIDS, and AIDS refers exclusively 
to HIV disease that has progressed to AIDS. 

[2] These were the most recent estimates available at the time of this 
report. 

[3] Pub. L. No. 101-381, 104 Stat. 576 (codified as amended at 42 
U.S.C. §§ 300ff through 300ff-121). The 1990 CARE Act added title XXVI 
to the Public Health Service Act. Unless otherwise indicated, 
references to the CARE Act are to the current title XXVI. 

[4] CARE Act programs were previously reauthorized by the Ryan White 
CARE Act Amendments of 1996 (Pub. L. No. 104-146, 110 Stat. 1346), the 
Ryan White CARE Act Amendments of 2000 (Pub. L. No. 106-345, 114 Stat. 
1319), and the Ryan White HIV/AIDS Treatment Modernization Act of 2006 
(Pub. L. No. 109-415, 120 Stat. 2767). 

[5] EMAs are areas that have a population of 50,000 persons or more and 
had a cumulative total of more than 2,000 new AIDS cases during the 
most recent 5-year period. TGAs are areas that have a population of 
50,000 persons or more and had a cumulative total of 1,000 to 1,999 new 
AIDS cases during the most recent 5-year period. Prior to RWTMA, all 
metropolitan areas that received Part A funding were classified as 
EMAs. In fiscal year 2009, there were 24 EMAs and 32 TGAs according to 
HRSA. 

[6] These territories and associated jurisdictions are American Samoa, 
the Commonwealth of the Northern Mariana Islands, the Commonwealth of 
Puerto Rico, the Federated States of Micronesia, Guam, Palau, the 
Republic of the Marshall Islands, and the U.S. Virgin Islands. 

[7] The ADAP in each state, the District of Columbia, territory, and 
associated jurisdiction is eligible for this funding. 

[8] GAO, Ryan White CARE Act: Improved Oversight Needed to Ensure AIDS 
Drug Assistance Programs Obtain Best Prices for Drugs, [hyperlink, 
http://www.gao.gov/products/GAO-06-646] (Washington, D.C.: Apr. 26, 
2006), 16-17. 

[9] A service provider is an agency that provides direct services to 
clients and their affected family members or provides support such as 
administrative or technical services to grantees. Service providers may 
be directly funded through one or more CARE Act parts; through 
agreements with one or more grantees; or through subcontracts with a 
grantee's fiscal intermediary (i.e., an administrative agent of the 
grantee). 

[10] Grantees obligate funds when they commit them for a specific 
purpose that will require payment during the same period of time when 
the funds were committed or a future period of time. Funds that have 
not been so committed by grantees are unobligated. 

[11] The unobligated balance provisions do not apply to Part A and Part 
B Minority AIDS Initiative grants. These grants are available to all 
Part A and B grantees as competitive, supplemental funding. For more 
information on Minority AIDS Initiative grants, see GAO, Ryan White 
CARE Act: Implementation of the New Minority AIDS Initiative 
Provisions, [hyperlink, http://www.gao.gov/products/GAO-09-315] 
(Washington, D.C.: March 27, 2009). 

[12] We also examined the unobligated balance provision in a previous 
report. See GAO, Ryan White CARE Act: Effects of Certain Funding 
Provisions on Grant Awards, [hyperlink, 
http://www.gao.gov/products/GAO-09-894] (Washington, D.C.: Sept. 18, 
2009). 

[13] Carryover requests are also referred to as waivers of the 
cancellation of unobligated balances. 

[14] We interviewed officials from 12 state health departments and 5 
local health departments. We interviewed the following state health 
departments: California, Delaware, Florida, Hawaii, Indiana, Missouri, 
Nebraska, North Carolina, Ohio, Pennsylvania, Rhode Island, and 
Washington. We interviewed the following local health departments: 
Harris County, Tex.; Maricopa County, Ariz.; Memphis, Tenn.; New York, 
N.Y.; Sacramento County, Calif. We selected health departments to 
achieve a range in geographic locations and the number of HIV cases 
among jurisdictions. 

[15] We reviewed and analyzed ADAP Quarterly Data Reports if the 
grantee submitted reports for both the first and fourth quarters of the 
2008 grant year. Consequently, we reviewed the reports of 52 of the 59 
grantees. Louisiana did not submit an ADAP quarterly report for the 
first quarter of grant year 2008 and the U.S. Virgin Islands did not 
submit a report for the fourth quarter of grant year 2008. American 
Samoa, the Commonwealth of the Northern Mariana Islands, the Federated 
States of Micronesia, and the Republic of the Marshall Islands did not 
submit reports for either the fist or fourth quarters of grant year 
2008. Palau also did not submit a report for either quarter, but it 
also did not receive any ADAP funding in grant year 2008. 

[16] We interviewed officials from the following ADAPs: Arizona, 
California, Delaware, Florida, Hawaii, Indiana, Missouri, Nebraska, 
North Carolina, Ohio, Pennsylvania, Rhode Island, and Washington. 

[17] Provisions establishing a one-year period for the obligation of 
funds apply to Part A base and supplemental grants to metropolitan 
areas, and all Part B grants to states and territories and associated 
jurisdictions--that is, Part B and ADAP base grants, Part B and ADAP 
supplemental grants, and supplemental grants for emerging communities. 
(Emerging communities are those metropolitan areas that do not qualify 
as EMAs or TGAs, but have 500-999 cumulative reported AIDS cases during 
the most recent 5-year period. Emerging community grants are 
distributed to states, which then pass them through to emerging 
communities.) 

[18] The availability of funds for supplemental grants is subject to 
hold-harmless provisions that protect grantees' grant amounts at 
specified levels. 

[19] Revised Continuing Appropriations Resolution, 2007, Pub. L. No. 
110-5, § 2, 121 Stat. 8, 31; Consolidated Appropriations Act, 2008, 
Pub. L. No. 110-161, div. G, title II, 121 Stat. 1844, 2170; Omnibus 
Appropriations Act, 2009, Pub. L. No. 111-8, div. F, title II, 123 
Stat. 524, 763-64. 

[20] Department of Health and Human Services, Health Resources and 
Services Administration. HIV/AIDS Bureau. Policy Notice 07-09: The 
Unobligated Balances Provision (2007). [hyperlink, 
http://hab.hrsa.gov/law/0709.htm].  

[21] HRSA accomplished this by deobligating funds from the grantees' 
2007 grant year accounts and reobligating the funds to their 2008 grant 
year accounts. For grantees that incurred 2007 grant year obligations 
for which the use of CARE Act funds was appropriate, HRSA adjusted the 
accounts through a similar process at the end of the grant year, 
effectively transferring funds back to the grant year 2007 accounts. 

[22] Grantees are not penalized in the year immediately following the 
year in which they have unobligated balances in excess of 2 percent. 
Because the grantee submits the actual unobligated balance on the FSR 
90 days after the grant year ends, grants for the next year have 
already been made by the time HRSA has received the information 
necessary to determine which grantees have an unobligated balance 
greater than 2 percent. As a result, there is a one-year lag time 
between when the unobligated balance occurs and when the penalty is 
assessed. For example, if a grantee had an unobligated balance of three 
percent in grant year 2007, the grantee's FSR would have been filed in 
grant year 2008, and the dollar amount of the 2007 unobligated balance 
would have been deducted from the grantee's award in grant year 2009. 

[23] Since its inception, the CARE Act has required Part B grantees to 
obligate 75 percent of their entire Part B grant within certain time 
frames and repay any unobligated balance to HRSA for reallocation to 
Part B grantees. States had 150 days to meet this requirement in the 
first year of the program and have had 120 days in subsequent years. 
HRSA requires Part B grantees to report this obligation within 150 days 
on an FSR. In addition, grantees that do not obligate this 75 percent 
are ineligible for ADAP supplemental grants. 

[24] A formulary is a drug list that establishes the number of drugs 
available within a therapeutic class for purposes of drug purchasing, 
dispensing, and reimbursement. Antiretroviral medications are used to 
combat the reproduction of the HIV virus and to slow the progression of 
HIV-related disease. ADAPs must cover at least one drug from each of 
the six antiretroviral drug classes. 

[25] Annual appropriations acts specify the total amount of funding for 
ADAPs. Five percent of this funding is reserved for ADAP supplemental 
grants. 

[26] Severe need is when a grantee is unable to provide medications 
consistent with Public Health Service guidelines. 

[27] [hyperlink, http://www.gao.gov/products/GAO-06-646], 28. 

[28] National Alliance of State and Territorial AIDS Directors and the 
Henry J. Kaiser Family Foundation, National ADAP Monitoring Project 
Annual Report (Washington, D.C.: 2009) 10. 

[29] In addition to federal funding, ADAPs can also receive funding 
from other sources such as state budgets. 

[30] The Medicare Prescription Drug, Improvement, and Modernization Act 
of 2003 added a new prescription drug benefit, Part D, to the Medicare 
program. Some ADAP clients were eligible for Medicare Part D benefits 
and thus, ADAPs were able to reduce costs because they no longer had to 
pay all the prescription drug costs for these individuals. 

[31] HRSA's entire unobligated balance process includes the initial 
obligation of funds, cancellation of unobligated balances, return of 
amounts disbursed to grantees, and the recompetition and redistribution 
of supplemental grants. 

[32] The Part B supplemental grant program is a new program established 
by RWTMA. It provides for grants in fiscal years in which 
appropriations for Part B exceed a specified amount and serves as a 
mechanism for redistributing (1) carryover funds that are not expended 
by the end of the carryover year, (2) unobligated balances that 
grantees do not request to carryover, and (3) funds HRSA obtains 
through penalties assessed on grantees who exceed the 2 percent 
threshold for unobligated balances. No funds had been distributed as of 
September 14, 2009, under this program. Grant year 2009 is the first 
year funds will be available through this program. 

[33] Twenty-seven Part B grantees purchase drugs exclusively through a 
federal drug discount program, under which they pay full price and 
receive a rebate at some point in the future. Federal regulations 
generally applicable to state and local government grantees require 
them to disburse these rebates before requesting additional cash 
payments. Thus, grantees receiving drug rebates must prioritize 
spending these funds and several grantees said that this makes it more 
difficult to obligate grant funds in the grant year. See GAO-09-894. 

[34] According to HRSA, New York submitted an initial carryover request 
for $2,491,742. HRSA approved its request for 50 percent of the 
funding, which was $1,245,871. New York then submitted its final FSR 
with an actual unobligated balance of $0 and requested that the 
carryover funds be deobligated from the grant year 2008 account and 
reobligated into the grant year 2007 account, because New York had been 
able to obligate the entire $2,491,742 for CARE Act purposes. 
Similarily, according to HRSA, New Jersey submitted an initial 
carryover request for $911,621. HRSA approved its request for 50 
percent of the funding, which was $455,810. HRSA deobligated this 
amount from New Jersey's 2007 grant and reobligated these funds to New 
Jersey's 2008 grant. New Jersey then submitted its final FSR with an 
actual unobligated balance of $169,057 and requested that $286,574 in 
carryover funds be deobligated from grant year 2008 and reobligated to 
the grant year 2007, because New Jersey had been able to obligate all 
but $169,057. 

[35] HRSA has stated that there will still be some degree of 
duplication due to error, and has estimated the total error rate will 
be 8.8 percent. Duplication will occur when two different clients 
receive the same identifier because of a recording error, such as a 
mistake in recording a client's date of birth. An error may also occur 
when a client receives two different identifiers. For example, this 
might occur when a client changes his or her last name. 

[36] Part C provides for grants to public and private nonprofit 
entities to provide early intervention services, such as HIV testing 
and ambulatory care. Part D provides for grants to public and private 
nonprofit entities for family-centered comprehensive care to children, 
youth, and women and their families. Part F provides for grants for 
demonstration and evaluation of innovative models of HIV/AIDS care 
delivery for hard-to-reach populations, training of health care 
providers, and for Minority AIDS Initiative grants. 

[37] A grantee or service provider can use a customized client-level 
data collection system, a vendor-distributed client-level data 
collection system, or HRSA's CAREWare to collect client-level data. A 
customized client-level data collection system is created by a grantee 
or service provider to collect client-level data. A vendor-distributed 
client-level data collection system is created by a vendor. On its Web 
site, HRSA maintains a list of vendors whose data systems meet HRSA's 
reporting requirements or are progressing toward meeting these 
requirements. CAREWare is a free, comprehensive electronic health 
information system that is available to grantee and service providers 
through HRSA's Web site. CAREWare generates data for RDR and is also 
capable of collecting the needed client-level data for RSR. 

[38] According to HRSA, the SPNS initiatives fund innovative models of 
care and support for HIV/AIDS care. RWTMA authorized SPNS funding to 
assist CARE Act grantees in developing their own standard electronic 
client-level information data systems so that they could report their 
client-level data to HRSA. 

[39] HRSA also consulted with vendors to make sure that their client- 
level data software was compatible with RSR. 

[40] While some grantees already had client-level data collection and 
reporting systems in place, HRSA officials told us that they still 
needed to assist these grantees in making the systems compatible with 
RSR. 

[41] After the initial reporting period of January 1, 2009, through 
June 30, 2009, grantees and service providers must also submit reports 
for the entire 2009 calendar year. In subsequent years, grantees and 
service providers will only submit reports on an annual basis. HRSA 
officials said that they anticipate that grantees and service providers 
will continue to report aggregate data using RDR for calendar years 
2009 and 2010 to allow HRSA to monitor the CARE Act services provided 
to clients while transitioning to RSR. 

[42] Individuals who are enrolled in an ADAP are eligible to receive 
medications through the program; however, they may not actually receive 
ADAP medications. For example, this could occur if an individual was 
receiving medications from another source. 

[43] Because fewer drugs are covered, reducing the number of drugs on a 
formulary may reduce costs. 

{End of section] 

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