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Testimony: 

Before the Subcommittee on Management, Investigations, and Oversight, 
Committee on Homeland Security, House of Representatives: 

United States Government Accountability Office: 
GAO: 

For Release on Delivery: 
Expected at 11:00 a.m. EST:
Monday, January 25, 2010: 

Emergency Preparedness: 

State Efforts to Plan for Medical Surge Could Benefit from Shared 
Guidance for Allocating Scarce Medical Resources: 

Statement of Cynthia A. Bascetta:
Director, Health Care: 

Held in Danville, PA: 

GAO-10-381T: 

GAO Highlights: 

Highlights of GAO-10-381T, a testimony before the Subcommittee on 
Management, Investigations, and Oversight, Committee on Homeland 
Security, House of Representatives. 

Why GAO Did This Study: 

Potential terrorist attacks and the possibility of naturally occurring 
disease outbreaks have raised concerns about the “surge capacity” of 
the nation’s health care systems to respond to mass casualty events. 
The statement GAO is issuing today summarizes a June 2008 report, 
Emergency Preparedness: States Are Planning for Medical Surge, but 
Could Benefit from Shared Guidance for Allocating Scare Medical 
Resources (GAO-08-668). In that report, GAO was asked to examine the 
assistance the federal government had provided to help states prepare 
for medical surge and what states had done to prepare for medical 
surge. To do this GAO reviewed documents from the 50 states and 
federal agencies and interviewed officials from a judgmental sample of 
20 states and from federal agencies, as well as emergency preparedness 
experts. 

What GAO Found: 

In its June 2008 report, which is summarized in this statement, GAO 
found that following a mass casualty event that could involve 
thousands, or even tens of thousands, of injured or ill victims, 
health care systems would need the ability to “surge,” that is, to 
adequately care for a large number of patients or patients with 
unusual medical needs. The federal government has provided funding, 
guidance, and other assistance to help states prepare for medical 
surge in a mass casualty event. From fiscal years 2002 to 2007, the 
federal government awarded the states about $2.2 billion through HHS’s 
Office of the Assistant Secretary for Preparedness and Response’s 
Hospital Preparedness Program to support activities to meet their 
preparedness priorities and goals, including medical surge. Further, 
the federal government provided guidance for states to use when 
preparing for medical surge, including Reopening Shuttered Hospitals 
to Expand Surge Capacity, which contains a checklist that states can 
use to identify entities that could provide more resources during a 
medical surge. 

Based on a review of state emergency preparedness documents and 
interviews with 20 state emergency preparedness officials, GAO found 
that many states had made efforts related to three of the four key 
components of medical surge that GAO had identified—increasing 
hospital capacity, identifying alternate care sites, and registering 
medical volunteers. But fewer had implemented the fourth: planning for 
altering established standards of care. More than half of the 50 
states had met or were close to meeting the criteria for the five 
medical-surge-related sentinel indicators for hospital capacity 
reported in the Hospital Preparedness Program’s 2006 midyear progress 
reports. In a 20-state review, GAO found that: 

* all 20 were developing bed reporting systems and most were 
coordinating with military and veterans hospitals to expand hospital 
capacity, 

* 18 were selecting various facilities for alternate care sites, 

* 15 had begun electronic registering of medical volunteers, and, 

* fewer of the states—7 of the 20—were planning for altered standards 
of medical care to be used in response to a mass casualty event. 

State officials in GAO’s 20-state review reported that they faced 
challenges relating to all four key components in preparing for 
medical surge. For example, some states reported concerns related to 
maintaining adequate staffing levels to increase hospital capacity. 
According to some state officials, volunteers were concerned that if 
state registries became part of a national database they might be 
required to provide services outside their own state. Some states 
reported that they had not begun work on or completed altered 
standards of care guidelines due to the difficulty of addressing the 
medical, ethical, and legal issues involved in making life-or-death 
decisions about which patients would get access to scarce resources. 
While most of the states that had adopted or were drafting altered 
standards of care guidelines reported using federal guidance as they 
developed these guidelines, some states also reported that they needed 
additional assistance. 

What GAO Recommends: 

In the June 2008 report GAO recommended that the Secretary of the 
Department of Health and Human Services (HHS) ensure that the 
department serves as a clearinghouse for sharing among the states 
altered standards of care guidelines developed by individual states or 
medical experts. HHS was silent on GAO’s recommendation but has since 
reported taking steps to design such a clearinghouse. HHS and the 
departments of Homeland Security, Defense, and Veterans Affairs 
concurred with GAO’s findings. 

View [hyperlink, http://www.gao.gov/products/GAO-10-381T or key 
components. For more information, contact Cynthia A. Bascetta at (202) 
512-7114 or bascettac@gao.gov. 

[End of section] 

Mr. Chairman and Members of the Subcommittee: 

I am pleased to be here today to discuss our work examining both the 
federal assistance provided to states and the states' own efforts to 
help build the "surge capacity" of the nation's health care system to 
respond to mass casualty events. The September 11, 2001, terrorist 
attacks on the World Trade Center and the Pentagon, the anthrax 
incidents during the fall of 2001, and the H1N1 influenza pandemic of 
2009 have raised public awareness and concern about the ability of the 
nation's health care systems[Footnote 1] to respond to bioterrorism 
[Footnote 2] and other mass casualty events.[Footnote 3] In a mass 
casualty event the ability of local or regional health care systems to 
deliver services consistent with established standards of care 
[Footnote 4] could be compromised, at least in the short term, because 
the volume of patients would far exceed the available hospital beds, 
medical personnel, pharmaceuticals, equipment, and supplies. The 
nation's health care system was tested by last year's H1N1 pandemic 
and may be challenged to respond to a large-scale public health 
emergency if there is a resurgence of the H1N1 influenza virus or some 
other strain of influenza in 2010. 

Following a mass casualty event, health care systems would need the 
ability to "surge," that is, to adequately care for a large number of 
patients or patients with unusual or highly specialized medical needs. 
Providing such care would require the allocation of scarce resources 
and could occur outside of hospitals and other normal health care 
delivery sites. Through literature reviews and interviews with experts 
and professional associations, we identified four key components 
related to preparing for medical surge in a mass casualty event: (1) 
increasing hospital capacity, including beds, workforce, equipment, 
and supplies; (2) identifying and operating alternate care sites 
[Footnote 5] when hospital capacity is overwhelmed; (3) registering 
and credentialing volunteer medical professionals; and (4) planning 
for appropriate altered standards of care[Footnote 6] in order to save 
the most lives in a mass casualty event. 

Federal and state entities both play roles in preparing for emergency 
preparedness. The Department of Homeland Security (DHS) has the 
overall federal responsibility under the Homeland Security Act of 2002 
for managing national emergency preparedness.[Footnote 7] In December 
2006, the Congress passed the Pandemic and All-Hazards Preparedness 
Act (PAHPA). PAHPA designated the Secretary of Health and Human 
Services as the lead official for all federal public health and 
medical responses to public health emergencies, including medical 
surge.[Footnote 8] Under the federal plan for responding to 
emergencies,[Footnote 9] states have responsibility for producing 
emergency preparedness plans in coordination with regional and local 
entities, and both DHS and the Department of Health and Human Services 
(HHS) are responsible for supporting their efforts. In addition, the 
Department of Defense (DOD) and the Department of Veterans Affairs 
(VA) are expected to assist state and local entities in emergencies. A 
DOD directive authorizes local military hospitals to coordinate with 
state and local entities to plan for emergency preparedness, and DOD 
hospitals are authorized to accept civilian patients in a mass 
casualty event.[Footnote 10] VA policies and procedures allow VA 
hospitals to participate in state and local emergency planning, and by 
statute VA may provide medical care to nonveterans in a mass casualty 
event. 

My statement today is based largely on our June 2008 report entitled 
Emergency Preparedness: States Are Planning for Medical Surge, but 
Could Benefit from Shared Guidance for Allocating Scare Medical 
Resources[Footnote 11] and includes some updated information. In the 
June 2008 report, we examined the following questions: (1) What 
assistance has the federal government provided to help states prepare 
their regional and local health care systems for medical surge in a 
mass casualty event? (2) What have states done to prepare for medical 
surge in a mass casualty event? (3) What concerns have states 
identified as they prepare for medical surge in a mass casualty event? 

In carrying out the work for our June 2008 report examining what 
assistance the federal government provided to states to help them 
prepare their regional and local health care systems for medical surge 
in a mass casualty event, we reviewed and analyzed national strategic 
planning documents. We also analyzed reports related to medical surge 
capacity issued by various entities, including the Agency for 
Healthcare Research and Quality (AHRQ), Centers for Disease Control 
and Prevention (CDC), Office of the Assistant Secretary for 
Preparedness and Response (ASPR), and the Joint Commission.[Footnote 
12] In addition, we obtained and reviewed documents from ASPR to 
determine the amount of funds awarded to states through its Hospital 
Preparedness Program's cooperative agreements. We also interviewed 
officials from ASPR, CDC, and DHS to identify and document criteria 
and guidance given to states to plan for medical surge. To determine 
what states had done to prepare for medical surge in a mass casualty 
event, we obtained and analyzed the 2006 and 2007 ASPR Hospital 
Preparedness Program cooperative agreement applications and 2006 
midyear progress reports (the most current available information at 
the time of our data collection for the June 2008 report[Footnote 13]) 
for the 50 states.[Footnote 14] We also reviewed the 15 sentinel 
indicators from these reports.[Footnote 15] Although ASPR's 2006 
guidance for these midyear progress reports did not provide specific 
criteria with which to evaluate recipients' performance on these 
sentinel indicators, we identified criteria to analyze the data 
provided for 5 of the indicators related to one of four key 
components--hospital capacity--from either ASPR's previous program 
guidance or DHS guidance.[Footnote 16] In addition, we obtained and 
reviewed 20 states' emergency preparedness planning documents relating 
to medical surge and interviewed officials from these states 
responsible for planning for medical surge. We selected the 20 states 
by identifying 2 states from each of the 10 HHS geographic regions--
one with the most ASPR Hospital Preparedness Program funding and one 
with the least funding. These selection criteria allowed us to take 
into account population (program funding was awarded using a formula 
including, in part, population), geographic dispersion, and different 
geographic risk factors, such as the potential for hurricanes, 
tornadoes, or earthquakes. We obtained and reviewed DOD and VA 
policies and interviewed officials regarding their participation with 
state and local entities in emergency preparedness planning and 
response. To determine what concerns states identified as they 
prepared for medical surge, we interviewed emergency preparedness 
officials from the 20 states on their efforts related to four key 
components. We also asked what further assistance states might need 
from the federal government to help prepare their health care systems 
for medical surge. The information from these interviews is intended 
to provide a general description of what the 20 states have done to 
prepare for medical surge and is not generalizable to all 50 states. 
We conducted the performance audit for the June 2008 report from May 
2007 through May 2008, and updated certain information on the status 
of HHS's actions to respond to our recommendations by interviewing an 
HHS official, in accordance with generally accepted government 
auditing standards. Those standards require that we plan and perform 
the audit to obtain sufficient, appropriate evidence to provide a 
reasonable basis for our findings and conclusions based on our audit 
objectives. We believe that the evidence obtained provides a 
reasonable basis for our findings and conclusions based on our audit 
objectives. A detailed explanation of our methodology is included in 
our June 2008 report. 

In brief, we found that the federal government provided funding, 
guidance, and other assistance to help states prepare for medical 
surge in a mass casualty event. From fiscal years 2002 to 2007, the 
federal government awarded the states about $2.2 billion through 
ASPR's Hospital Preparedness Program to support activities to meet 
their preparedness priorities and goals, including medical surge. 
Further, we reported that the federal government developed, or 
contracted with experts to develop, guidance that was provided for 
states to use when preparing for medical surge and that ASPR project 
officers and CDC subject matter experts were available to provide 
assistance to states on issues related to medical surge. In reporting 
on state activities, we found that many states had made efforts 
related to three of the key components of medical surge, that is, 
increasing hospital capacity, planning for alternate care sites, and 
developing electronic medical volunteer registries, but fewer had 
addressed the fourth component, planning for altered standards of 
care. For example, in our 20-state review, we found that all were 
developing bed reporting systems to increase hospital capacity and 18 
reported that they were in the process of selecting alternate care 
sites that used either fixed or mobile medical facilities. However, 
fewer of the states--7 of the 20--had adopted or were drafting altered 
standards of medical care to be used in response to a mass casualty 
event. In reporting on concerns states identified as they prepared for 
medical surge, we found that state officials in the 20 states we 
surveyed reported that they continued to face challenges related to 
all four key components of medical surge. For example, some states 
reported that although they could increase numbers of hospital beds in 
a mass casualty event, they were concerned about staffing those beds 
because of current shortages in medical professionals, and some states 
reported that they had not begun work on altered standards of care 
guidelines, or had not completed drafting guidelines, because of the 
difficulty of addressing the medical, ethical, and legal issues 
involved in making life-or-death decisions in advance of a disaster 
about which patients would get or lose access to scarce resources. 

To further assist states in determining how they will allocate scarce 
medical resources in a mass casualty event, we recommended that the 
Secretary of HHS ensure that the department serve as a clearinghouse 
for sharing among the states altered standards of care guidelines that 
have been developed by individual states or medical experts. In 
commenting on a draft of our report in May 2008, HHS, DHS, DOD, and VA 
concurred with our findings. HHS was silent regarding our 
recommendation. However, in October 2009, an HHS official reported 
that the agency was designing a Web portal to serve as a clearinghouse 
on preparedness and response, with an emphasis on the allocation of 
scarce medical resources, in part as a result of GAO's recommendation. 
In January 2010, an HHS official reported that efforts to design and 
develop the Web portal were continuing. 

The Federal Government Has Provided States with Funding, Guidance, and 
Other Assistance to Prepare for Medical Surge: 

In June 2008, we reported that from fiscal years 2002 through 2007, 
HHS awarded states about $2.2 billion through ASPR's Hospital 
Preparedness Program[Footnote 17] to support activities to strengthen 
their hospital emergency preparedness capabilities, including medical 
surge goals and priorities.[Footnote 18] ASPR's 2007 Hospital 
Preparedness Program guidance specifically authorized states to use 
funds on activities such as the development of a fully operational 
electronic medical volunteer registry and the establishment of 
alternate care sites. We cannot report state-specific funding for the 
four key components of medical surge because state expenditure reports 
did not disaggregate the dollar amount spent on specific activities 
related to these components. During fiscal years 2003 through 2007, 
DHS's Homeland Security Grant Program also awarded the states funds 
that were used for a broad variety of emergency preparedness 
activities and may have included medical surge activities. However, 
most of these DHS grant funds were not targeted to medical surge 
activities, and states do not report the dollar amounts spent on these 
activities. 

The federal government developed, or contracted with experts to 
develop, guidance for states to use in preparing for medical surge. 
DHS developed overarching guidance, including the National 
Preparedness Guidelines and the Target Capabilities List. The National 
Preparedness Guidelines describes the tasks needed to prepare for a 
medical surge response to a mass casualty event, such as a 
bioterrorist event or natural disaster, and establishes readiness 
priorities, targets, and metrics to align the efforts of federal, 
state, local, tribal, private-sector, and nongovernmental entities. 
The Target Capabilities List provides guidance on building and 
maintaining capabilities, such as medical surge, that support the 
National Preparedness Guidelines. The medical surge capability 
includes activities and critical tasks needed to rapidly and 
appropriately care for the injured and ill from mass casualty events 
and to ensure that continuity of care is maintained for non-incident-
related injuries or illnesses.[Footnote 19] In addition, ASPR provided 
states with specific guidance related to preparing for medical surge 
in a mass casualty event, such as annual guidance for its Hospital 
Preparedness Program cooperative agreements, guidance for developing 
electronic medical volunteer registries, and guidance to develop a 
hospital bed tracking system. For example, ASPR's electronic medical 
volunteer registries guidelines provide states with common 
definitions, standards, and protocols, which can aid in forming a 
national network to facilitate the deployment of medical volunteers 
for any emergency among states. 

Additionally, we reported that HHS worked through AHRQ and contracted 
with nonfederal entities to develop publications for states to use 
when preparing for medical surge. For example, AHRQ published the 
document Mass Medical Care with Scarce Resources: A Community Planning 
Guide to provide states with information that would help them in their 
efforts to prepare for medical surge, such as specific circumstances 
they may face in a mass casualty event. This publication notes that a 
state may be faced with allocating medical resources during a mass 
casualty event, such as determining which patients will have access to 
mechanical ventilation. The publication recommends that the states 
develop decision-making guidelines on how to allocate these medical 
resources. To support states' efforts to prepare for medical surge, 
the federal government also provided other assistance, such as 
conferences and electronic bulletin boards for states to use in 
preparing for medical surge. For example, states were required to 
attend annual conferences for Hospital Preparedness Program 
cooperative agreement recipients, where ASPR provided forums for 
discussion of medical surge issues. Furthermore, ASPR project officers 
and CDC subject matter experts were available to provide assistance to 
states on issues related to medical surge. For example, CDC's Division 
of Healthcare Quality Promotion developed cross-sector workshops for 
local communities to bring their emergency management, medical, and 
public health officials together to focus on emergency planning 
issues, such as developing alternate care sites. A detailed list of 
federal guidance and conferences is included in our June 2008 report. 

Many States Have Made Efforts to Increase Hospital Capacity, Plan for 
Alternate Care Sites, and Develop Electronic Medical Volunteer 
Registries, but Fewer Have Planned for Altered Standards of Care: 

In June 2008 we reported that states were making efforts to expand 
hospital capacity. We found that more than half of the states met or 
were close to meeting the criteria for the five surge-related sentinel 
indicators for hospital capacity that we reviewed from the Hospital 
Preparedness Program 2006 midyear progress reports,[Footnote 20] the 
most recent available data at the time of our analysis for the June 
2008 report.[Footnote 21] Twenty-four of the states reported that all 
of their hospitals were participating in the state's program funded by 
the ASPR Hospital Preparedness Program, with another 14 states 
reporting that 90 percent or more of their hospitals were 
participating. Forty-three of the 50 states had increased their 
hospital capacity by ensuring that at least one health care facility 
in each defined region could support initial evaluation and treatment 
of at least 10 patients at a time (adult and pediatric) in negative 
pressure isolation[Footnote 22] within 3 hours of an event. Regarding 
individual hospitals' isolation capabilities, 32 of the 50 states met 
the requirement that all hospitals in the state that participate in 
the Hospital Preparedness Program be able to maintain at least one 
suspected highly infectious disease case in negative pressure 
isolation; another 10 states had that capability in 90 to 99 percent 
of their participating hospitals. Thirty-seven of the 50 states 
reported meeting the criteria that within 24 hours of a mass casualty 
event, their hospitals would be able to add enough beds to provide 
triage treatment and stabilization for another 500 patients per 
million population; another 4 states reported that their hospitals 
could add enough beds for from 400 to 499 patients per million 
population. Finally, 20 of the 50 states reported that all their 
participating hospitals had access to pharmaceutical caches that were 
sufficient to cover hospital personnel (medical and ancillary), 
hospital-based emergency first responders, and family members 
associated with their facilities for a 72-hour period; another 6 
states reported that from 90 to 99 percent of their participating 
hospitals had sufficient pharmaceutical caches. 

We also reported in 2008 that in a further review of 20 states, all 20 
states reported that they had developed or were developing bed 
reporting systems to track their hospital capacity--the first of four 
key components related to preparing for medical surge. Eighteen of the 
20 states reported that they had systems in place that could report 
the number of available hospital beds within the state. All 18 of 
these states reported that their systems met ASPR Hospital Available 
Beds for Emergencies and Disasters (HAvBED) standards.[Footnote 23] 
The 2 states that reported that they did not have a system that could 
meet HAvBED requirements said that they would meet the requirements by 
August 8, 2008.[Footnote 24] We also reported that of the 10 states 
with DOD hospitals, 9 reported coordinating with DOD hospitals to plan 
for emergency preparedness and increase hospital capacity and 8 
reported that DOD hospitals in their state would accept civilian 
patients in the event of a mass casualty event if resources were 
available.[Footnote 25] Additionally, of the 19 states that have VA 
hospitals, all reported that at least some of the VA hospitals took 
part in the states' hospital preparedness programs or were included in 
planning and exercises for medical surge.[Footnote 26] VA officials 
stated that individual hospitals cannot precommit resources--specific 
numbers of beds and assets--for planning purposes, but can accept 
nonveteran patients and provide personnel, equipment, and supplies on 
a case-by-case basis during a mass casualty event.[Footnote 27] Twelve 
of the 19 states reported that VA hospitals would accept or were 
likely to accept nonveteran patients in the event of a medical surge 
if space were available and veterans' needs had been met, and 1 state 
reported that some of its VA hospitals would take nonveteran patients 
and others would not. 

We further reported in June 2008 that 18 of the 20 states reported 
that they were in the process of selecting alternate care sites, and 
the 2 remaining states reported that they were in the early planning 
stages in determining how to select sites. Of the 18 states, 10 
reported that they had also developed plans for equipping and staffing 
some of the sites. For example, one state had developed standards and 
guidance for counties to use when implementing fixed alternate care 
sites and had stockpiled supplies and equipment for these sites. 
Another state, which expects significant transportation difficulties 
during a natural disaster, had acquired six mobile medical tent 
facilities of either 20 or 50 beds that were stored at hospital 
facilities across the state. One of the 2 states that were in the 
early planning stages was helping local communities formalize site 
selection agreements, and the second state had drafted guidance for 
alternate care sites. 

Our June 2008 report also noted that 15 of the 20 states reported that 
they had begun registering medical volunteers and identifying their 
medical professions in an electronic registry, and the remaining 5 
states were developing their electronic registries and had not 
registered any volunteers. Officials from 4 of the 5 remaining states 
that had not begun registering volunteers reported that they 
anticipated registering them. An official from the other state 
reported that state officials did not know when they would begin to 
register volunteers. Of the 15 states that reported they were 
registering volunteers, 12 reported they had begun to verify the 
volunteers' medical qualifications, though few had conducted the 
verification to assign volunteers to the highest level, Level 1. At 
Level 1, all of a volunteer's medical qualifications, which identify 
his or her skills and capabilities, have been verified and the 
volunteer is ready to provide care in any setting, including a 
hospital. 

In our 20-state review of efforts related to the fourth key component, 
we reported that 7 states had adopted or were drafting altered 
standards of care for specific medical issues. Three of the 7 states 
had adopted some altered standards of care guidelines. For example, 
one state had prepared a standard of care for the allocation of 
ventilators in an avian influenza pandemic, which one state official 
reported would also be applicable during other types of 
emergencies.[Footnote 28] Another state issued guidelines in February 
2008 for allocating scarce medical resources in a mass casualty event 
that call for suspending or relaxing state laws covering medical care 
and for explicit rationing of health care to save the most lives, and 
required that the same allocation guidelines be used across the state. 
Of the 13 states that had not adopted or drafted altered standards of 
care, 11 states were beginning discussions with state stakeholders, 
such as medical professionals and lawyers, related to altered 
standards of care, and 2 states had not addressed the issue. One state 
reported that its state health department planned to establish an 
ethics advisory board to begin discussion on altered standards of care 
guidelines. Another state had developed a "white paper" discussing the 
need for an altered standards of care initiative and planned to fund a 
symposium to discuss this initiative. 

States Reported Concerns Related to All Four Key Components When 
Preparing for Medical Surge: 

In June 2008, we reported that even though states had made efforts to 
increase hospital capacity, provide care at alternate care sites, 
identify and use medical volunteers, and develop appropriate altered 
standards of care, they expressed concerns related to all four of 
these key components of medical surge. 

Hospital capacity concerns. We reported that state officials raised 
several concerns related to their ability to increase hospital 
capacity, including maintaining adequate staffing levels during mass 
casualty events, a problem that was more acute in rural communities. 
While 19 of 20 states we surveyed reported that they could increase 
numbers of hospital beds in a mass casualty event,[Footnote 29] some 
state officials were concerned about staffing these beds because of 
current shortages in medical professionals, including nurses and 
physicians. Some state officials reported that their states faced 
problems in increasing hospital capacity because many of their rural 
areas had no hospital or small numbers of medical providers. For 
example, officials from a largely rural state reported that in many of 
the state's medically underserved areas hospitals currently have 
vacant beds because they cannot hire medical professionals to staff 
them. 

Alternate care site concerns. Some state officials reported that it 
was difficult to identify appropriate fixed facilities for alternate 
care sites. Officials from two states reported that some small, rural 
communities had few facilities that would be large enough to house an 
alternate care site. Officials from some states also reported that 
some of the facilities that could be used as alternate care sites had 
already been allocated for other emergency uses, such as emergency 
shelters. Some state officials also reported concerns about 
reimbursement for medical services provided at alternate care sites, 
which are not accredited health care facilities, and concerns 
regarding how certain federal laws and regulations that relate to 
medical care would apply during a mass casualty event for care 
provided at alternative care sites. 

Electronic medical volunteer registry concerns. We reported that some 
states reported that medical volunteers might be reluctant to join a 
state electronic medical volunteer registry if it is used to create a 
national medical volunteer registry. PAHPA requires ASPR to use the 
state-based registries to create a national database. According to 
state officials, some volunteers do not want to be part of a national 
database because they are concerned that they might be required to 
provide services outside their own state. Officials from one state 
reported that since PAHPA was enacted, recruiting of medical 
volunteers was more difficult and that the federal government should 
clarify whether national deployment is a possibility. ASPR officials 
said that they would not deploy medical volunteers nationally without 
working through the states. Additionally, some states expressed 
concerns about coordination among programs that recruit medical 
volunteers for emergency response. Officials from one state reported 
that federal volunteer registration requirements for the Medical 
Reserve Corps (MRC)[Footnote 30] and the electronic medical volunteer 
registry programs had not been coordinated, resulting in duplication 
of effort for volunteers. Officials from a second state reported that 
a volunteer for one program that recruits medical volunteers is often 
a potential volunteer for another such program, which could result in 
volunteers being double-counted. This may cause staffing problems in 
the event of an emergency when more than one volunteer program is 
activated. 

Altered standards of care concerns. Some state officials reported that 
they had not begun work on altered standards of care guidelines, or 
had not completed drafting guidelines, because of the difficulty of 
addressing the medical, ethical, and legal issues involved. For 
example, in 2005 HHS estimated that in a severe influenza pandemic 
almost 10 million people would require hospitalization,[Footnote 31] 
which would exceed the current capacity of U.S. hospitals and 
necessitate difficult choices regarding rationing of resources. 
[Footnote 32] HHS also estimated that almost 1.5 million of these 
people would require care in an intensive care unit and about 740,000 
people would require mechanical ventilation. Even with additional 
stockpiles of ventilators, there would likely not be a sufficient 
supply to meet the need. Since some patients could not be put on 
ventilators, and others would be removed from ventilators, standards 
of care would have to be altered and providers would need to determine 
which patients would receive them. In addition, some state officials 
reported that medical volunteers are concerned about liability issues 
in a mass casualty event. Specifically, state officials reported that 
hospitals and medical providers might be reluctant to provide care 
during a mass casualty event, when resources would be scarce and not 
all patients would be able to receive care consistent with established 
standards. According to these officials, these providers could be 
subject to liability if decisions they made about altering standards 
of care resulted in negative outcomes. For example, allowing staff to 
work outside the scope of their practice, such as allowing nurses to 
diagnose and write medical orders, could place these individuals at 
risk of liability. 

While some states reported using AHRQ's Mass Medical Care with Scarce 
Resources: A Community Planning Guide to assist them as they developed 
altered standards of care guidelines, some states also reported that 
they needed additional assistance. States said that to develop altered 
standards of care guidelines they must conduct activities such as 
collecting and reviewing published guidance and convening experts to 
discuss how to address the medical, ethical, and legal issues that 
could arise during a mass casualty event. Four states reported that, 
when developing their own guidelines on the allocation of ventilators, 
they were using guidance from another state, which had estimated that 
a severe influenza pandemic would require nearly nine times the 
state's current capacity for intensive care beds and almost three 
times its current ventilator capacity, requiring the state to address 
the rationing of ventilators. In March 2006 the state convened a work 
group to consider clinical and ethical issues in the allocation of 
mechanical ventilators in an influenza pandemic.[Footnote 33] The 
state issued guidelines on the rationing of ventilators that include 
both a process and an evaluation tool to determine which patients 
should receive mechanical ventilation. The guidelines note that the 
application of this process and evaluation tool could result in 
withdrawing a ventilator from one patient to give it to another who is 
more likely to survive--a scenario that does not explicitly exist 
under established standards of care. Additionally, some states 
suggested that the federal government could help their efforts in 
several ways, such as by convening medical, public health, and legal 
experts to address the complex issues associated with allocating 
scarce resources during a mass casualty event, or by developing 
demonstration projects to reveal best practices employed by the 
various states. 

In May 2008, the Task Force for Mass Critical Care, consisting of 
medical experts from both the public and the private sectors, provided 
guidelines for allocating scarce critical care resources in a mass 
casualty event that have the potential to assist states in drafting 
their own guidelines. The task force's guidelines, which were 
published in a medical journal,[Footnote 34] provide a process for 
triaging patients that includes three components--inclusion criteria, 
exclusion criteria, and prioritization of care. The exclusion criteria 
include patients with a high risk of death, little likelihood of long-
term survival, and a corresponding low likelihood of benefit from 
critical care resources. When patients meet the exclusion criteria, 
critical care resources may be reallocated to patients more likely to 
survive. 

Concluding Observations: 

In our June 2008 report, we noted that though states had begun 
planning for medical surge in a mass casualty event, only 3 of the 20 
states in our review had developed and adopted guidelines for using 
altered standards of care. HHS has provided broad guidance that 
establishes a framework and principles for states to use when 
developing their specific guidelines for altered standards of care. 
However, because of the difficulty in addressing the related medical, 
ethical, and legal issues, many states were only beginning to develop 
such guidelines for use when there are not enough resources, such as 
ventilators, to care for all affected patients. In a mass casualty 
event, such guidelines would be a critical resource for medical 
providers who may have to make repeated life-or-death decisions about 
which patients get or lose access to these resources--decisions that 
are not typically made in routine circumstances. Additionally, these 
guidelines could help address medical providers' concerns about ethics 
and liability that may ensue when negative outcomes are associated 
with their decisions. In its role of assisting states' efforts to plan 
for medical surge, HHS has not collected altered standards of care 
guidelines that some states and medical experts have developed and 
made them available to other states. Once a mass casualty event 
occurs, difficult choices will have to be made, and the more fully the 
issues raised by such choices are discussed prior to making them, the 
greater the potential for the choices to be ethically sound and 
generally accepted. 

Mr. Chairman, this concludes my prepared statement. I would be happy 
to answer any questions you or other members of the subcommittee may 
have. 

Contacts and Acknowledgments: 

For further information about this statement, please contact Cynthia 
A. Bascetta at (202) 512-7114 or bascettac@gao.gov. Contact points for 
our Offices of Congressional Relations and Public Affairs may be found 
on the last page of this statement. Karen Doran, Assistant Director, 
was a key contributor to this statement. 

[End of section] 

Footnotes: 

[1] By health care systems, we mean both public health and medical 
systems, including hospitals. 

[2] A bioterrorism attack is the deliberate release of viruses, 
bacteria, or other germs (agents) used to cause illness or death in 
people, animals, or plants. These agents are typically found in 
nature, but it is possible that they could be changed to increase 
their ability to cause disease, to make them resistant to current 
medicines, or to increase their ability to be spread into the 
environment. Biological agents can be spread through the air, through 
water, or in food. 

[3] A mass casualty event is a public health or medical emergency that 
could involve thousands, or even tens of thousands, of injured or ill 
victims. 

[4] A standard of care is the diagnostic and treatment process that a 
provider should follow for a certain type of patient or illness, or 
certain clinical circumstances. It is how similarly qualified health 
care providers would manage the patient's care under the same or 
similar circumstances. 

[5] Alternate care sites deliver medical care outside of hospital 
settings for patients who would normally be treated as inpatients. 

[6] The term "altered standards" generally means a shift to providing 
care and allocating scarce equipment, supplies, and personnel in a way 
that saves the largest number of lives, in contrast to the traditional 
focus of treating the sickest or most injured patients first. For 
example, it could mean applying principles of field triage to 
determine who gets what kind of care, changing infection control 
standards to permit group isolation rather than single-person 
isolation units, changing who provides various kinds of care, or 
changing privacy and confidentiality protections temporarily. 

[7] See Pub. L. No. 107-296, 116 Stat. 2135 (2002). 

[8] Pub. L. No. 109-417, §101, 120 Stat. 2831, 2832 (2006) (codified 
at 42 U.S.C. § 300hh). 

[9] The National Response Framework details the missions, policies, 
structures, and responsibilities of federal agencies for coordinating 
resource and programmatic support to states, tribes, and other federal 
agencies. 

[10] DOD Directive 3025.1, Military Support to Civil Authorities §§ 
4.6.1.2 and 4.5.1 (Jan. 15, 1993). 

[11] GAO, Emergency Preparedness: States Are Planning for Medical 
Surge, but Could Benefit from Shared Guidance for Allocating Scare 
Medical Resources, [hyperlink, http://www.gao.gov/products/GAO-08-668] 
(Washington, D.C.: June 13, 2008). 

[12] The Joint Commission is an independent, nonprofit organization 
that evaluates and accredits more than 15,000 U.S. health care 
organizations and programs, including DOD and VA hospitals. 

[13] The 2006 program year for the Hospital Preparedness Program was 
September 1, 2006, to August 31, 2007. The 2007 program year was 
September 1, 2007, to August 8, 2008. 

[14] While the Hospital Preparedness Program awards funds annually to 
62 entities--the 50 states; 4 municipalities, including the District 
of Columbia; 5 U.S. territories; and 3 Freely Associated States of the 
Pacific--we limited our review to the 50 states. 

[15] Sentinel indicators are smaller component tasks of critical 
benchmarks, which measure program capacity-building efforts such as 
purchasing equipment and supplies and acquiring personnel. For 
example, for the benchmark "Surge Capacity; Beds," one of the sentinel 
indicators is the number of additional hospital beds for which a 
recipient could make patient care available within 24 hours. ASPR 
requires that states report on 15 sentinel indicators. 

[16] Two of the 15 indicators--total number of hospitals statewide and 
total population statewide--were used as denominators to analyze the 5 
indicators. 

[17] An additional $218 million was provided to four large 
municipalities, five U.S. territories, and three Freely Associated 
States of the Pacific for a total of approximately $2.5 billion. Over 
the 2-year period, fiscal years 2004 and 2005, HHS also awarded an 
additional $200,000 to 48 states for electronic medical volunteer 
registries development through this program. 

[18] Since January 2006, HHS also had awarded the 62 recipients an 
additional $400 million in two phases and a supplement to prepare for 
a pandemic influenza outbreak. The funds were awarded to accelerate 
their current planning efforts for an influenza pandemic and to 
exercise their plans. These funds included $75 million in August 2007 
that could be used, in part, to develop pandemic alternate care sites 
and to conduct medical surge exercises. 

[19] For example, one of the activities is to receive and treat surge 
casualties. One of the critical tasks associated with this activity is 
to ensure adequacy of medical equipment and supplies in support of 
immediate medical response operations and for restocking requested 
supplies and equipment. 

[20] The 2006 program year was from September 1, 2006, to August 31, 
2007; therefore, information provided in the midyear progress reports 
was reported as of March 2007. 

[21] Four of the states we reviewed provided sentinel indicator 
information as of April 2007, one state as of August 2007, and another 
state as of September 2007. 

[22] Negative pressure isolation rooms maintain a flow of air into the 
room to ensure that contaminants and pathogens cannot escape from the 
room to other parts of the facility and to protect the health of 
workers and other patients. 

[23] Among other standards, HAvBED systems are required to report on 
seven categories of staffed available beds. The seven bed categories 
are intensive care, medical and surgical, burn, pediatric intensive 
care, pediatric, psychiatric, and negative pressure isolation. HAvBED 
systems are also required to report on emergency department 
diversions, decontamination facilities available, and ventilators 
available. ASPR allows each state to use Hospital Preparedness Program 
funds to develop its own bed tracking system as long as the system 
meets HAvBED requirements. 

[24] ASPR required all recipients to complete the development of their 
bed tracking system by August 8, 2008. 

[25] DOD Directive 3025.1, section 4.5.1 authorizes military officials 
to take necessary actions to respond to civilian requests for 
assistance in emergencies, which may include accepting civilian 
patients. This decision can be authorized by DOD or, in cases of 
urgent need, by the commander of the local military hospital. 

[26] VA is authorized to furnish hospital care or medical services as 
a humanitarian service to non-VA beneficiaries in emergency cases. See 
38 U.S.C. § 1784; 38 C.F.R. §§ 17.37, 17.43, 17.95, 17.102. VA is also 
authorized to provide care and services during certain disasters and 
emergencies. See 38 U.S.C. § 1785; 38 C.F.R. § 17.86. 

[27] According to a VA General Counsel memorandum (Guidance on 
Entering into Mutual Aid Agreements, July 23, 2003), hospitals can 
also enter into mutual aid agreements in which VA hospitals and local 
entities agree to assist each other during disasters and emergencies. 
These agreements often include provisions to accept patients from 
other hospitals if the transferring hospital has an overwhelming 
number of patients or if the transferring facility does not have the 
resources for patients who require specialized medical treatment. 
However, these mutual aid agreements must state that the agreement is 
limited by certain VA obligations that may take precedence over the 
agreement to assist local hospitals during an emergency, such as VA's 
obligations under the National Disaster Medical System and its 
obligations to assist DOD during a time of war or national emergency. 

[28] A ventilator mechanically moves oxygen into and out of the lungs 
of a patient who is physically unable to breathe on his or her own, or 
whose breathing is insufficient to maintain life. 

[29] Officials from the remaining state reported that they did not 
know how many beds were available statewide above the current daily 
staffed bed capacity. 

[30] MRC is a federal program within the U.S. Surgeon General's 
Office, which is in HHS. MRC units are community-based and organize 
and utilize volunteers to, among other things, prepare for and respond 
to emergencies. MRC volunteers include medical and public health 
professionals as well as other community members, such as interpreters 
and legal advisers. 

[31] By comparison, seasonal influenza in the United States generally 
results in 200,000 hospitalizations annually. 

[32] Department of Health and Human Services, HHS Pandemic Influenza 
Plan (Washington, D.C., November 2005). 

[33] The group brought together experts in law, medicine, policy 
making, and ethics with representatives from medical facilities and 
city, county, and state government. 

[34] The task force included officials from DHS, HHS, ASPR, CDC, DOD, 
and VA. See Asha V. Devereaux et al., "Definitive Care for the 
Critically Ill During a Disaster: A Framework for Allocation of Scarce 
Resources in Mass Critical Care: From a Task Force for Mass Critical 
Care Summit Meeting, January 26 to 27, 2007, Chicago, Il.," Chest 
(2008): 133, 51-66. 

[End of section] 

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