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Open Recommendations (78 total)

Workplace Safety and Health: OSHA Should Take Steps to Better Identify and Address Ergonomic Hazards at Warehouses and Delivery Companies

GAO-24-106413
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5 Open Recommendations
Agency Affected Recommendation Status
Department of Labor The Secretary of Labor should ensure that the Assistant Secretary of Labor for Occupational Safety and Health conducts timely follow-up with establishments that were issued an ergonomic hazard alert letter, as required by OSHA policy, to determine if establishments have taken corrective actions. This may include regional offices developing formal procedures for tracking ergonomic hazard alert letters. (Recommendation 4)
Open
OSHA said that some of the recommendations in our report may help better protect warehouse and delivery workers from ergonomic hazards; while other parts of the recommendations may not be practical to implement due to resource constraints. OSHA did not provide specific comments on this recommendation: we await further information from the agency.
Department of Labor The Secretary of Labor should ensure that the Assistant Secretary of Labor for Occupational Safety and Health increases training on identifying and assessing ergonomic hazards for compliance officers who inspect worksites under OSHA's National Warehouse and Distribution Center Emphasis Program. This may include making elective ergonomic courses required courses for some officers; adding new courses or ergonomic components to existing courses; or making existing courses more accessible, for example, by increasing their frequency or offering them online. (Recommendation 2)
Open
OSHA said that some of the recommendations in our report may help better protect warehouse and delivery workers from ergonomic hazards; while other parts of the recommendations may not be practical to implement due to resource constraints. OSHA did not provide specific comments on this recommendation: we await further information from the agency.
Department of Labor The Secretary of Labor should ensure that the Assistant Secretary of Labor for Occupational Safety and Health: (1) formally evaluates how well OSHA's national emphasis program for warehouses and distribution centers helps compliance officers identify, assess, and address ergonomic hazards; and (2) determines and documents next steps to correct any deficiencies detected. (Recommendation 5)
Open
OSHA said that some of the recommendations in our report may help better protect warehouse and delivery workers from ergonomic hazards; while other parts of the recommendations may not be practical to implement due to resource constraints. OSHA did not provide specific comments on this recommendation: we await further information from the agency.
Department of Labor The Secretary of Labor should ensure that the Assistant Secretary of Labor for Occupational Safety and Health review and make needed changes to OSHA's internal and publicly available guidance that compliance officers and employers use to identify, assess, and address ergonomic hazards. This may include clarifying existing guidance and providing more current, industry-specific guidance. (Recommendation 3)
Open
OSHA stated that it plans to review its publicly available ergonomic guidance in fiscal year 2025, updating it when warranted and when resources are available to do so. However, OSHA disagreed that there is a need for industry-specific ergonomic guidance for warehousing and delivery work, stating that it prioritizes industry-specific ergonomic guidance for industries with unique hazards. Our recommendation included issuing industry-specific guidance as one potential approach OSHA could pursue. As OSHA reviews its publicly available ergonomic guidance, it may wish to consider other approaches to ensure that compliance officers and employers have access to improved, updated guidance that allows them to identify, assess, and address ergonomic hazards.
Department of Labor The Secretary of Labor should ensure that the Assistant Secretary of Labor for Occupational Safety and Health ensures that OSHA compliance officers can easily obtain data during inspections on when musculoskeletal disorders occurred. This could include adding a column for musculoskeletal injuries to OSHA recordkeeping forms. (Recommendation 1)
Open
OSHA stated that inserting this column remains on its long-term regulatory agenda. However, OSHA also stated that completing the regulatory actions necessary to add such a column would divert resources from other current regulatory priorities. The agency also commented that it expects to receive more information on musculoskeletal and other injuries from certain employers who have been required to report case-level injury data electronically to OSHA headquarters since March 2024. We will await further updates on if or how OSHA will use this additional information during inspections.

Cloud Computing: Agencies Need to Address Key OMB Procurement Requirements

GAO-24-106137
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1 Open Recommendations
Agency Affected Recommendation Status
Department of Labor The Secretary of Labor should ensure that the CIO of Labor develops guidance to put a cloud SLA in place with every vendor when a cloud solution is deployed. The guidance should include language that addresses OMB's four required elements for SLAs, including: continuous awareness of the confidentiality, integrity, and availability of its assets; a detailed description of roles and responsibilities; clear performance metrics; and remediation plans for non-compliance. (Recommendation 19)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

401(k) Retirement Plans: Department of Labor Should Update Guidance on Target Date Funds

GAO-24-105364
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1 Open Recommendations
Agency Affected Recommendation Status
Department of Labor The Secretary of Labor should ensure that the Assistant Secretary of the Employee Benefits Security Administration updates the 2013 guidance for plan sponsors, "Target Date Retirement Funds—Tips for ERISA Plan Fiduciaries," to provide information that reflects recent TDF developments. This should include the use of collective investment trusts and differences between "to" and "through" TDF glide paths. (Recommendation 1)
Open
As of October 2024, DOL officials continue to disagree with this recommendation, stating that they believe the guidance document is balanced and provides basic information that plan fiduciaries can use to improve retirement outcomes, regardless of whether the TDF is structured as a mutual fund or collective investment trust. Our recommendation is also aimed at improving retirement outcomes and we believe that providing updated information on fundamental features of TDFs, which are the most widely used investment option in 401(k) plans, would help DOL meet this goal. For example, DOL could add targeted references to collective investment trust disclosures and include links to OCC resources to complement the specific references to mutual funds and mutual fund disclosures and help ensure that plan fiduciaries understand the applicable disclosures to inform their TDF selection and monitoring process. DOL officials also stated that this guidance notes the issue of investment risk when discussing the significance of differences between "to" and "through" TDF glide paths based on substantial evidence that many plan sponsors and participants had not understood the extent to which TDFs were exposed to this risk, including during market turbulence in 2008. While we understand DOL's focus on investment risk at the time it published this guidance document, we believe that a targeted update to add inflation risk to the discussion of the differences of "to" and "through" TDF glide paths would help plan sponsors improve retirement outcomes for their participants.

401(k) Retirement Plans: Department of Labor Should Update Guidance on Target Date Funds

GAO-24-105364
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1 Open Recommendations
Agency Affected Recommendation Status
Department of Labor The Secretary of Labor should ensure that the Assistant Secretary of the Employee Benefits Security Administration, in consultation with the SEC and OCC as appropriate, updates the 2010 guidance for plan participants, "Investor Bulletin: Target Date Retirement Funds," to provide information that reflects recent TDF developments. This should include the use of collective investment trusts. (Recommendation 2)
Open
As of October 2024, DOL officials continued to disagree with this recommendation, stating that they believe the guidance document is balanced and provides basic information that plan participants can use to improve their retirement outcomes, regardless of whether the TDF is structured as a mutual fund or collective investment trust. Our recommendation is also aimed at improving retirement outcomes, and we believe that providing updated information on fundamental features of TDFs, which are the most widely used investment option in 401(k) plans, would help DOL meet this goal. For example, DOL could add targeted references to collective investment trust disclosures and include links to OCC resources to complement the specific references to mutual funds and mutual fund disclosures and help ensure that participants are able to identify and understand disclosures for collective investment trust TDFs in which their retirement savings are invested, particularly since even seemingly small fees can significantly reduce 401(k) plan retirement savings.

Service Members Transitioning to Civilian Life: Agencies Can Improve Warm Handovers for Additional Assistance

GAO-24-106248
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1 Open Recommendations
Agency Affected Recommendation Status
Department of Labor The Secretary of Labor should ensure that the Assistant Secretary for Veterans' Employment and Training Service coordinates with DOD through the Transition Assistance Program interagency partnership to identify criteria and standards for ENPP to determine whether and how to scale the piloted approach into the overall warm handover process. (Recommendation 8)
Open
DOL agreed with this recommendation. In June 2024, the agency emphasized its commitment to leveraging its resources and services along with its interagency partners to ensure transitioning service members and their spouses receive the support they need. To fully implement this recommendation, DOL will need to identify criteria and standards for ENPP to determine how and whether to scale it into the overall warm handover process.
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