Office of the Comptroller of the Currency |
The Comptroller of the Currency should fully incorporate leading workforce planning practices in OCC's primary offices involved in policymaking and oversight related to financial technology by collecting staff skillset data and determining the critical financial technology skills the agency needs; developing targeted strategies to address financial technology-related skills gaps; and measuring the effectiveness of its financial technology-related training in addressing skill needs. (Recommendation 10) |
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Office of the Comptroller of the Currency |
The Comptroller of the Currency should develop performance goals and measures for OCC's Office of Financial Technology that cover key aspects of the office's activities, such as outreach to industry participants, and that are clear, targeted, and measureable. (Recommendation 11) |
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Office of the Comptroller of the Currency |
The Comptroller of the Currency should develop performance measures that are specific to OCC's strategic objectives related to supervisory technologies. (Recommendation 12) |
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National Credit Union Administration |
The Chair of the National Credit Union Administration should fully incorporate leading workforce planning practices in the primary offices involved in policymaking and oversight related to financial technology by conducting strategic workforce planning that addresses financial technology; collecting staff skillset data and determining the critical financial technology skills the agency needs; developing targeted strategies to address financial technology-related skills gaps; and measuring the effectiveness its financial technology training in addressing skill needs. (Recommendation 7) |
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National Credit Union Administration |
The Chair of the National Credit Union Administration should develop performance goals and measures for NCUA's Office of Financial Technology and ACCESS that cover key aspects of the office's activities, such as outreach to industry participants, and that are clear, targeted, and measureable. (Recommendation 8) |
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National Credit Union Administration |
The Chair of the National Credit Union Administration should develop performance measures that are specific to its strategic objectives related to supervisory technologies. (Recommendation 9) |
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