GAO Mission and Operations:
Performance Appraisal System for Administrative Professional and Support Staff
SP-98-132: Published: Oct 1, 1997. Publicly Released: Oct 1, 1997.
GAO provided its performance appraisal system for the administrative professional and support staff to provide a systematic and uniform method to evaluate job performance of staff on the basis of job-related criteria. GAO noted that the system should be used to: (1) advise employees of the standards upon which their performance will be based; (2) help employees understand their responsibilities and how their work contributes to GAO's goals and performance measures; (3) provide feedback to employees on how well they are meeting expectations and on improving performance; (4) help supervisors and managers recognize and deal with performance; (5) provide a basis for performance-based actions; and (6) provide instructions and performance appraisal materials for general schedule (GS) positions, GS-318 secretaries, GS-322 clerk-typists, and wage system positions.