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DOT's Restructuring: Limited Progress in Streamlining Field Office Structure

RCED-98-138 Published: Apr 30, 1998. Publicly Released: May 07, 1998.
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Highlights

Pursuant to a congressional request, GAO reviewed the results of two of the Department of Transportation's (DOT) streamlining efforts--the field office Colocation Task Force and the Federal Highway Administration's (FHwA) Organization Structure Task Force.

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Cost analysisCost controlFederal agency reorganizationFederal downsizingProjectionsReductions in forceOffice spaceStreamlining governmentCustomer serviceTechnical assistance