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Defense Transportation: The Army's Hunter Pilot Project to Outsource Relocation Services

NSIAD-98-149 Published: Jun 10, 1998. Publicly Released: Jun 10, 1998.
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Highlights

Pursuant to a legislative requirement, GAO provided information on the Army's Hunter pilot program, an alternative approach for providing relocation services for its personnel stationed at Hunter Army Airfield, Savannah, Georgia, focusing on: (1) data collected to date; (2) GAO's observations on how the Army plans to evaluate the data; and (3) other pilot tests that are under way or planned in the Department of Defense (DOD).

Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of Defense The Secretary of Defense should direct the Secretary of the Army to finalize its method for evaluating the pilot results to include the new evaluation information provided in response to GAO's draft report.
Closed – Implemented
In response to the draft report, DOD stated that the Army was finalizing its evaluation methodology. As noted in June 1999 report on the results of the Hunter pilot test, the Army clarified how it would measure pilot success and revised its methodology in the evaluation plan. However, these actions were not finalized until August 1998, some 2 months after the 12-month pilot test was completed.
Department of Defense The Secretary of Defense should direct the Secretary of the Army to strengthen the evaluation plan by better defining terms and more clearly defining the small business groups on which measurements will be taken to establish small business participation in the pilot.
Closed – Implemented
DOD reported that the Army is strengthening the plan by clearly defining the measures of success, including identifying the small business groups on which measurements will be taken. It is also more clearly defining terms used in measuring success. The Army did improve the meaning of terms and how it would measure small business usage; however, the timeliness of the action was late in that completion occurred 2 months after the 12-month test period ended.

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Topics

Defense procurementDepartment of Defense contractorsEvaluation methodsFederal agency reorganizationFreight transportationHousehold goodsPrivatizationProgram evaluationSmall business contractorsU.S. Army