The Results Act: Observations on the Railroad Retirement Board's September 1997 Strategic Plan

Pursuant to a congressional request, GAO reviewed the Railroad Retirement Board's (RRB) September 1997 strategic plan, focusing on: (1) RRB's compliance with the Results Act's requirements and the plan's overall quality; (2) whether the plan reflects RRB's key statutory responsibilities; (3) whether the plan identifies crosscutting functions and plans for coordination with other departments and agencies; and (4) whether the plan addresses major RRB management challenges and its capacity to provide reliable information about its performance.