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Consumer Health Care Information: Many Quality Commission Disclosure Recommendations Are Not Current Practice

HEHS-98-137 Published: Apr 30, 1998. Publicly Released: May 29, 1998.
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Highlights

Pursuant to a congressional request, GAO reviewed the Advisory Commission on Consumer Protection and Quality in the Health Care Industry's recommendations for improving information disclosure, focusing on the: (1) Commission's recommendations regarding information to be provided to consumers and comparing them with the information currently provided to employees of large public and private health care purchasers; (2) available evidence from purchasers and researchers concerning the extent to which consumers are able to make use of this information; and (3) potential cost of bridging any existing information disclosure gap between the Commission's recommendations and existing purchaser practices.

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Consumer educationConsumer protectionEmployee medical benefitsFederal advisory bodiesHealth care planningHealth insuranceHealth maintenance organizationsInformation disclosurePerformance measuresHealth care plans