Manufacturing Extension Programs: Manufacturers' Views About Delivery and Impact of Services

Pursuant to a congressional request, GAO surveyed manufacturers' views regarding the impact of manufacturing extension programs (MEP), focusing on: (1) factors contributing to the positive impact of overall business performance reported by the majority of survey respondents; (2) whether companies' expectations were met regarding MEP impact on specific business performance indicators; and (3) whether companies thought that MEP actually demonstrated attributes they valued most.