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Space Launch System: Management Tools Should Better Track to Cost and Schedule Commitments to Adequately Monitor Increasing Risk

GAO-15-596 Published: Jul 16, 2015. Publicly Released: Jul 16, 2015.
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Highlights

What GAO Found

The cost and schedule estimates for the National Aeronautics and Space Administration's (NASA) Space Launch System (SLS) program substantially complied with five of six relevant best practices, but could not be deemed fully reliable because they only partially met the sixth best practice—credibility. While an independent NASA office reviewed the estimate developed by the program and as a result the program made some adjustments, officials did not commission the development of a separate independent estimate to compare to the program estimate to identify areas of discrepancy or difference. In addition, the program did not cross-check its estimate using an alternative methodology. The purpose of developing a separate independent estimate and cross-checking the estimate is to test the program's estimate for reasonableness and, ultimately, to validate the estimate. The continued accuracy of the estimates is also questionable because officials have no plans to update the original estimates created in 2013. GAO's cost estimating best practices call for estimates to be continually updated through the life of the program to provide decisionmakers with current information to assess status. Moreover, as stressed in prior GAO reports, SLS cost estimates only cover one SLS flight in 2018 whereas best practices call for estimating costs through the expected life of the program.

Limited cost and schedule reserves place the program at increased risk of exceeding its cost and schedule commitments. Although the SLS program is committed to a November 2018 launch readiness date, it has been pursuing an internal goal for launch readiness of December 2017, with the time between December 2017 and November 2018 being designated as schedule reserve. The SLS program expects to use a significant amount of schedule reserve, in part to address some technical challenges, and plans to shift its internal goal from December 2017 to tentatively July 2018. This shift will reduce the amount of available schedule reserve from 11 months to just 4 months. In addition, the program planned for cost reserves of less than 4 percent each year and has already allocated those funds for this year, which leaves no reserve funding available to address unanticipated issues.

Earned value management (EVM) data for SLS remains incomplete and provides limited insight into progress toward the program's external committed cost and schedule baselines because it tracks progress relative to the program's internal goals—which have proven unrealistic. EVM data is intended to provide an accurate assessment of program progress and alert managers of impending schedule delays and cost overruns. GAO analysis of available SLS contractor EVM data indicated that the contractors may incur cost overruns ranging from about $367 million to about $1.4 billion, which is significantly higher than what the contractors were reporting—$89 million. SLS is implementing a program-level EVM system that, once complete, will include all contractor work and work conducted in-house by NASA and may provide more comprehensive information on program progress relative to internal goals. Tracking to internal goals, however, provides limited information relative to progress toward external commitments. At present, the SLS program lacks comprehensive program-level reporting to alert managers of impending delays and cost overruns to external commitments.

Why GAO Did This Study

SLS is NASA's first heavy-lift launch vehicle for human space exploration in over 40 years. For development efforts related to the first flight of SLS, NASA established its cost and schedule commitments at $9.7 billion and November 2018, respectively. The program, however, has continued to pursue more aggressive internal goals for cost and schedule.

GAO was asked to assess a broad range of issues related to the SLS program. This report focuses on NASA's cost estimate for the initial phases of SLS and other management tools needed to control costs. Specifically, this report examines the extent to which SLS's (1) cost and schedule estimates for its first test flight are reliable; (2) cost and schedule reserves are available to maintain progress toward this flight test; and (3) EVM data provides meaningful insight into progress. To do this work, GAO examined documents supporting the cost and schedule estimates, contractor EVM data, and other relevant program documentation, and interviewed relevant officials.

Recommendations

NASA should direct SLS program officials to update the cost and schedule estimates at least annually, and to implement a mechanism that reports progress relative to external committed cost and schedule baselines on a quarterly basis, among other actions. NASA concurred with GAO's recommendations.

Recommendations for Executive Action

Agency Affected Recommendation Status
National Aeronautics and Space Administration
Priority Rec.
To ensure that the SLS cost and schedule estimates better conform with best practices and are useful to support management decisions, the NASA Administrator should direct SLS officials to update the SLS cost and schedule estimates, at least annually, to reflect actual costs and schedule and record any reasons for variances before preparing their budget requests for the ensuing fiscal year. To the extent practicable, these updates should also incorporate additional best practices including thoroughly documenting how data were adjusted for use in the update and cross-checking results to ensure they are credible.
Closed – Implemented
NASA agreed with this recommendation and reported taking steps to address it through its annual assessment of the Space Launch System's current cost and schedule estimates against its Agency Baseline Commitment. In July 2018, NASA provided GAO the results of its latest assessment of the Space Launch System's cost and schedule estimates against its Agency Baseline Commitment. NASA explained how data were adjusted for the updated estimate and the reasons for variances between the original estimate and the current estimate.
National Aeronautics and Space Administration To provide more comprehensive information on program performance, the NASA administrator should direct the SLS program to expedite implementation of the program-level EVM system.
Closed – Implemented
The SLS program concurred with our recommendation and has taken steps to implement a program-level earned value management (EVM) system. In May 2016, NASA and Boeing finalized its contract with Boeing for the SLS core stage, the largest development effort in the program. According to NASA officials, the SLS program began receiving contractor earned value management data derived from the new core stage performance measurement baseline in fall 2016. At that time the program implemented a program-level EVM system tracking both in-house and contractor effort.
National Aeronautics and Space Administration To ensure that decisionmakers are able to track progress toward the agency's committed launch readiness date, the NASA administrator should direct the SLS program to include as part of the program's quarterly reports to NASA headquarters a reporting mechanism that tracks and reports program progress relative to the agency's external committed cost and schedule baselines.
Closed – Not Implemented
The Space Launch Program concurred with our recommendation. According to NASA officials, the program has taken steps to track and report progress relative to the agency's external committed cost and schedule baselines within the resources sections of quarterly reports to NASA headquarters. In addition, in July 2018 the SLS program met with GAO and further explained their method for tracking and reporting progress relative to the agency's committed cost and schedule baselines and provided additional documentation of the program's method. While subsequent audit work indicates the program tracks this information internally, documentation provided by the agency does not show that this information is included in quarterly reports to NASA Headquarters. As NASA does not intend to take further action on this recommendation, GAO is closing the recommendation as not-implemented.

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Topics

Administrative costsBest practicesCost analysisCost overrunsDecision makingEarned value management systemsFuture budget projectionsInternal controlsLife cycle costsMonitoringProgram managementRisk assessmentSchedule slippagesSpace explorationStrategic planningCost and scheduleCost estimates