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Performance Measures and Comprehensive Funding Data Could Enhance Management of National Capital Region Preparedness Resources

GAO-13-116R Published: Jan 25, 2013. Publicly Released: Jan 31, 2013.
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Highlights

What GAO Found

FEMA's NCRC officials are not assisting regional officials in (1) developing performance measures to better assess the implementation of their strategic plan and (2) identifying federal funding available to prioritize preparedness investments. They are not doing so because they view their role as that of acting as a coordinator for other federal agencies, although they agreed that they could do more to support regional efforts and are positioned to do so. The NCR Strategic Plan helps regional officials identify the capabilities needed to strengthen the region's homeland security efforts and defines the framework for achieving those capabilities. NCR preparedness officials said that they have been working to develop preparedness measures since 2003, but noted that these measures are difficult to link to a measured improvement in regional preparedness. For example, while the region identified more than $25 million in UASI grant projects invested in providing public alerts and warnings, regional officials have not developed a measure to determine the effectiveness of these activities. Without such measures, it is unclear to what extent the efforts will advance the region's goals.

Also, FEMA officials have not yet addressed long-standing challenges to establishing a process for collecting comprehensive information on available federal preparedness funding related to homeland security and emergency management. Aside from UASI grant funding, regional officials do not have access to comprehensive information on all local, state, and federal funding sources; instead they collect this information on a project-by-project basis. These officials stated that awareness of all available homeland security and emergency management federal grant funding in the NCR could improve their management of resources.

FEMA's NCRC is in a position to assist regional officials in the NCR in (1) developing measures so that regional preparedness officials can better assess the implementation of the region's strategic plan and (2) collecting comprehensive information on federal preparedness grant funding in the region. Assisting regional officials in these two efforts would help NCR better prioritize funding. We are making recommendations to address these challenges.

Why GAO Did This Study

Given its political and historical significance as home to the most important institutions in the nation, protecting the National Capital Region (NCR) from both man-made incidents and natural disasters is of particular concern. Regional stakeholders at the local and state levels receive preparedness funding from a variety of federal grant programs, but the Urban Area Security Initiative (UASI) grant program is the primary source of federal homeland security funding for the NCR. The Department of Homeland Security (DHS) allocated over $560 million through the UASI grant program to the NCR from fiscal years 2003 through 2012. However, the region's response to emergencies in 2011, including a significant snowstorm and an earthquake, as well as a severe storm in June 2012, raised questions regarding the effectiveness of regional preparedness capabilities.

The NCR is a geographic region that includes the District of Columbia and local jurisdictions in the State of Maryland and the Commonwealth of Virginia. A network of committees--composed of senior federal, state, and local officials and subject matter experts--works together to build the preparedness capabilities needed to implement the homeland security strategic plan for this region. A key federal stakeholder in this network is a federal office called the Office of National Capital Region Coordination (NCRC), established by the Homeland Security Act of 2002 to oversee and coordinate federal programs for and relationships with state, local, and regional authorities in this region. In 2007, the Post-Katrina Emergency Management Reform Act of 2006 (Post-Katrina Act), transferred NCRC into the Federal Emergency Management Agency (FEMA). FEMA is responsible for coordinating national preparedness efforts in response to natural and man-made disasters.

Since May 2004, we have reported on long-standing challenges to emergency preparedness in the NCR--including the lack of performance measures to assess preparedness capability gaps as well as a reliable, central source of data on funds available. As we reported in May 2004, without these basic elements, it is difficult to assess preparedness capabilities, identify funding priorities for the region, and evaluate the use of all federal funds in a way that maximizes their effectiveness in improving the region's homeland security. As a result, we recommended that DHS through the NCRC, among other things, identify and address gaps in emergency preparedness and evaluate the effectiveness of expenditures by conducting assessments of preparedness capabilities in the NCR based on established standards and guidelines. DHS concurred with our recommendations. However, the NCRC's efforts to implement these recommendations have been unsuccessful. At the national level, we reported in March 2012 that FEMA continued to face challenges in managing preparedness grants and had made limited progress in managing preparedness grants and assessing capabilities to measure the use of federal assistance at the state and local levels, and assess how federal assistance programs are supporting national preparedness.

Establishing and measuring preparedness capabilities is essential to determining the impact of prior investments, identifying future needs, and prioritizing funding available from local, state, and federal funding sources. Without this information, decision makers at all levels cannot effectively answer three key questions of preparedness: How prepared do we need to be? How prepared are we? How do we prioritize efforts to close the gap?

Congress asked us to review the status of FEMA's efforts in the NCR to enhance capabilities to prepare for, protect from, and respond to major hazards. This report addresses the extent to which FEMA has assisted regional officials in establishing performance measures and identifying federal funding available to prioritize preparedness investments in the NCR.

Recommendations

To address long-standing challenges that continue to hinder regional preparedness efforts in the NCR, we recommend that the FEMA Administrator require that the Director of NCRC take the following two actions:

  • assist regional officials in developing measures to better assess the implementation of the NCR’s strategic plan and
  • collect and maintain available information for NCR jurisdictions on DHS grant funding, and other federal grant funding that are relevant to homeland security and emergency management capabilities.

For more information, please contact Stephen Caldwell at (202) 512-8777 or caldwells@gao.gov.

Recommendations for Executive Action

Agency Affected Recommendation Status
Federal Emergency Management Agency To address long-standing challenges that continue to hinder regional preparedness efforts in the NCR, the FEMA Administrator should require that the Director of NCRC assist regional officials in developing measures to better assess the implementation of the NCR's strategic plan.
Closed – Implemented
In February 2018, FEMA officials reported that, during 2017, the National Capital Region (NCR) -which includes FEMA's Office of National Capital Region Coordination (ONCRC) - reviewed and restructure its senior decision-making organization and processes to better identify strategic priorities, initiatives and outcomes to build regional capacity and reduce regional risk. These efforts in culminated in the NCR's Homeland Security Executive Committee (HSEC) strategic plan: "HSEC 2.0," and their 2018 NCR Regional Guidance. The NCR Regional Guidance documented the status and outcomes of its 2017 regional priorities, and identified additional regional priorities and future outcomes for 2018. According to the HSEC 2.0 plan, each year the HSEC will establish priorities and desired outcomes which will inform jurisdictional decision-makers about threats, capabilities, gaps, and corresponding solutions, resources and funding innovations. Further, according to FEMA officials, FEMA's ONCRC continues to actively contribute on multiple levels, including participation in the NCR homeland security and emergency management governance structure and the provision of resources and subject matter expertise. The NCR will oversee the development of plans and actions to accomplish the desired outcomes, and federal, state and local resources will be allocated to support approved activities, according to FEMA officials. Accordingly, these actions will assist NCR regional officials in developing measurable preparedness outcomes, assess the status of current capabilities, and prioritize federal grant funding, which will also enhance the quality and usefulness of ONCRC's annual report to Congress. As a result, this recommendation is closed as implemented.
Federal Emergency Management Agency To address long-standing challenges that continue to hinder regional preparedness efforts in the NCR, the FEMA Administrator should require that the Director of NCRC collect and maintain available information for NCR jurisdictions on DHS grant funding, and other federal grant funding that are relevant to homeland security and emergency management capabilities.
Closed – Not Implemented
In February 2016 officials from FEMA's Office of National Capital Region Coordination (ONCRC) said that reorganization of the office and its roles and responsibilities within FEMA in May 2014 was designed to, among other things, provide them with the greater capacity and capability to provide federal incident management assistance to state and local jurisdictions, rather than broader, more strategic oversight of National Capital Region (NCR) resources. As a result, they believe the NCR and its Program Management Office (PMO), rather than ONCRC, is in a better position to collect and maintain available information for NCR jurisdictions on DHS grant funding, and other federal grant funding that are relevant to homeland security and emergency management capabilities. As a result, they do not plan to implement our recommendation.

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National preparednessHomeland securityGrant programsDisastersStrategic planEmergency managementPerformance measurementSocial mediaFederal agenciesEmergency preparedness