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Medical Devices: FDA Should Enhance Its Oversight of Recalls

GAO-11-468 Published: Jun 14, 2011. Publicly Released: Jun 21, 2011.
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Highlights

Recalls are an important tool to mitigate serious health consequences associated with defective or unsafe medical devices. Typically, a recall is voluntarily initiated by the firm that manufactured the device. The Food and Drug Administration (FDA), an agency within the Department of Health and Human Services (HHS), oversees implementation of the recall. FDA classifies recalls based on health risks of using the recalled device--class I recalls present the highest risk (including death), followed by class II and class III. FDA also determines whether a firm has effectively implemented a recall, and when a recall can be terminated. This report identifies (1) the numbers and characteristics of medical device recalls and FDA's use of this information to aid its oversight, and (2) the extent to which the process ensures the effective implementation and termination of the highest-risk recalls. GAO interviewed FDA officials and examined information on medical device recalls initiated and reported from 2005 through 2009, and reviewed FDA's documentation for a sample of 53 (40 percent) of class I recalls initiated during this period.

Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
Food and Drug Administration To enhance FDA's oversight of medical device recalls, and in particular, those medical device recalls that pose the highest risk, the Commissioner of FDA should create a program to routinely and systematically assess medical device recall information, and use this information to proactively identify strategies for mitigating health risks presented by defective or unsafe devices. This assessment should be designed, at a minimum, to identify trends in the numbers and types of recalls, devices most frequently being recalled, and underlying causes of recalls.
Closed – Implemented
In March 2014, FDA issued a report analyzing medical device recall data as part of a broader initiative to optimize the public health benefits of timely and effective recalls. The report includes detailed information on recalls from fiscal year 2003 through fiscal year 2012 and provides for a systemic and systematic analysis of recall information. For example, it includes data presented in tables, figures, and graphs on the most frequently recalled devices, the time on the market for recalled devices, regulatory violations cited, the risk level associated with the recall, and other trend analyses. FDA has acknowledged that analysis of recall data can assist the agency with refining and explaining observed trends, understanding common causes of device failures, identifying risks posed by certain device types, and enhancing risk-based inspections of firms that manufacture devices. FDA's report states that it will continue to use recall information to better inform decision-making across the total product lifecycle, provide guidance to industry, and target needed interventions. In addition, FDA said that review and analysis of this data will help to guide both it and industry in strategically focusing its efforts that will improve the quality of medical devices and thereby improve patient outcomes.
Food and Drug Administration To enhance FDA's oversight of medical device recalls, and in particular, those medical device recalls that pose the highest risk, the Commissioner of FDA should clarify procedures for conducting medical device recall audit checks to improve the ability of investigators to perform these checks in a consistent manner.
Closed – Implemented
The Food and Drug Administration Safety and Innovation Act (P.L. 112-144), enacted in 2012, contained a requirement that FDA implement this recommendation by clarifying its audit check procedures related to conducting medical device recalls. FDA has since implemented this recommendation. For example, greater specificity regarding a firm's actions in conducting a recall can be now provided on audit check forms and an increased number of categories are available to document audit check findings. Determinations of ineffective recalls now include options to indicate whether its ineffectiveness was attributable to the recalling firm or the consignee. In addition, the audit check process now includes a way for FDA to provide other explanatory information, such as whether or not an establishment carries the recalled product or has gone out of business. An "other" category is also available for elaboration. FDA has also provided new training for its recall coordinators on these clarified procedures.
Food and Drug Administration To enhance FDA's oversight of medical device recalls, and in particular, those medical device recalls that pose the highest risk, the Commissioner of FDA should develop explicit criteria for assessing whether recalling firms have performed an effective correction or removal action.
Closed – Implemented
The Food and Drug Administration Safety and Innovation Act (P.L. 112-144) contained a requirement that FDA implement this recommendation and develop explicit criteria for assessing whether recalling firms have perfomed an effective correction or removal action. FDA has now established this criteria. It has set thresholds to determine the expected proportion of distributed devices to be corrected or removed based on the recall classification, which reflects the level of risk associated with the recall. Other criteria include the number of devices distributed, the time elapsed between the first distribution of the device and the initiation of the recall, whether the product was consumable or disposable, and whether the efforts to recall the product included the wholesalers, retailers, or consumers or other end-users. In addition, FDA developed criteria for determining whether the expected proportion of consignees-those who received, purchased, or used the products-were effectively contacted about the recall. These criteria are similar to the criteria for evaluating whether a correction and removal was effective with the number of devices replaced by the number of consignees. Each set of criteria are clearly outlined in two separate matrixes. FDA's use of these criteria should reduce the risk of defective or unsafe medical devices remaining on the market.
Food and Drug Administration To enhance FDA's oversight of medical device recalls, and in particular, those medical device recalls that pose the highest risk, the Commissioner of FDA should document the agency's basis for terminating individual recalls.
Closed – Implemented
The Food and Drug Administration Safety and Innovation Act (P.L. 112-144), contained a requirement that FDA implement this recommendation and document its basis for terminating recalls. FDA subsequently developed a standardized recall termination review process. Key to this process is a template FDA designed to document its assessment that a recall was effectively completed. It is based on explicit criteria which were also recently developed, due to a related recommendation contained in this same report. The template ensures the criteria are routinely applied and that FDA's decisions to terminate recalls are documented and archived. In May 2014, FDA reported that it has documented the termination of every Class I, or highest-risk, recall using this template since January 1, 2013. FDA identified several benefits associated with this new process including an increased awareness of device failures that can help minimize risk and avoid future reoccurrences.

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DocumentationFederal regulationsHospitalsInspectionInternal controlsMedical equipmentMedical examinationsMedical suppliesProduct recallsRisk assessmentRisk factorsRisk managementStandardsStrategic planningSystems analysisMedical devicesPolicies and procedures