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Military and Veterans Disability System: Preliminary Observations on Evaluation and Planned Expansion of DOD/VA Pilot

GAO-11-191T Published: Nov 18, 2010. Publicly Released: Nov 18, 2010.
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Highlights

Since 2007, the Departments of Defense (DOD) and Veterans Affairs (VA) have been pilot testing a new disability evaluation system designed to integrate their separate processes and thereby expedite veterans' benefits for wounded, ill, and injured servicemembers. Having piloted the integrated disability evaluation system (IDES) at 27 military facilities, they are now planning for its expansion military-wide. This testimony is based on GAO's ongoing review of the IDES pilot and draft report, which is currently with DOD and VA for agency comment. GAO conducted this review pursuant to the National Defense Authorization Act for Fiscal Year 2008. This review specifically examined: (1) the results of the agencies' evaluation of the IDES pilot, (2) challenges in implementing the IDES pilot to date, and (3) whether the agencies' plans to expand the IDES adequately address potential future challenges. To address these questions, GAO analyzed data from DOD and VA, conducted site visits at 10 military facilities, and interviewed DOD and VA officials.

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Topics

Aid for the disabledData collectionDisabilitiesDisability benefitsEligibility determinationsEvaluation methodsHealth care servicesMilitary benefits claimsMilitary facilitiesMilitary health servicesPeople with disabilitiesService-disabled veteransSystems evaluationSystems integrationTestingVeteransVeterans benefitsVeterans disability compensationPilot programs