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State Department: Significant Vulnerabilities in the Passport Issuance Process

GAO-09-681T Published: May 05, 2009. Publicly Released: May 05, 2009.
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Highlights

This testimony highlights the results of our March 2009 report on undercover investigative tests, which confirmed the continued existence of significant fraud vulnerabilities in this process. We also provided a letter to you in April 2009, describing our recent work on passport fraud and summarizing actions the Department of State (State) has taken to address the prior weaknesses related to fraud vulnerabilities we identified. We have found that these vulnerabilities stem from people, process, and technology. For example, the lack of training and resources provided to people contributes to vulnerabilities in the detection of fraudulent applications and counterfeit documents. The limitations in the access to inter-agency information contribute to vulnerabilities related to processes. Finally, the lack of databases and information-sharing technologies contribute to vulnerabilities in the verification of passport applicants' records. A U.S. passport not only allows an individual to travel freely in and out of the United States, but also can be used to obtain further identification documents, prove U.S. citizenship, and set up bank accounts, among other things. Because passports issued under a false identity help enable individuals to conceal their movements and activities, there is great concern that passport fraud could facilitate acts of terrorism. Further, passport fraud facilitates other crimes such as illegal immigration, money laundering, drug trafficking, tax evasion, and alien smuggling. Malicious individuals may seek to exploit vulnerabilities in State's current passport issuance process, such as a lack of due diligence on the part of examiners who screen applications, by using counterfeit or fraudulently obtained documents as proof of identity and U.S. citizenship to obtain genuine U.S. passports.

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DocumentationFraudHomeland securityIdentification cardsIdentity theftIdentity verificationInformation securityInformation security managementInvestigations by federal agenciesInvestigations into federal agenciesPassportsRisk managementSecurity assessmentsSecurity investigationsSecurity policiesSecurity threatsSocial security numberSystem vulnerabilitiesTerroristsTesting