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Information and Technology Management: Responsibilities, Reporting Relationships, Tenure, and Challenges of Agency Chief Information Officers

GAO-04-957T Published: Jul 21, 2004. Publicly Released: Jul 21, 2004.
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Highlights

Federal agencies rely extensively on information technology (IT) to effectively implement major government programs. To help agencies manage their substantial IT investments, the Congress has established a statutory framework of requirements, roles, and responsibilities relating to IT management. GAO was asked to summarize its report, being issued today, on federal chief information officers' (CIO) responsibilities, reporting relationships, and tenure and on the challenges that CIOs face ( Federal Chief Information Officers: Responsibilities, Reporting Relationships, Tenure, and Challenges, GAO-04-823, July 21, 2004) and to offer suggestions for actions that both the Congress and the agencies can take in response to these findings.

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Chief information officersE-governmentInformation disclosureInformation resources managementInformation technologyReporting requirementsStatistical dataStrategic planningSurveysHuman capital