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Managing for Results: Efforts to Strengthen the Link Between Resources and Results at the Veterans Health Administration

GAO-03-10 Published: Dec 10, 2002. Publicly Released: Dec 10, 2002.
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Highlights

Encouraging a clearer and closer link between budgeting and planning is essential to improving federal management and instilling a greater focus on results. Through work at various levels within the organization, this report on the Veterans Health Administration (VHA)--and its two companion studies on the Administration on Children and Families (GAO-03-09) and the Nuclear Regulatory Commission (GAO-03-258)--documents (1) what managers considered successful efforts at creating linkages between planning and performance information to influence resource choices and (2) the challenges managers face in creating these linkages.

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Performance measuresPlanning programming budgetingGeneral management reviewsVeteransPerformance measurementHealth carePatient careStrategic planningBudgetingBudget formulation