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A Model of Strategic Human Capital Management

GAO-02-373SP Published: Mar 15, 2002. Publicly Released: Mar 15, 2002.
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Highlights

GAO released an exposure draft on its Model of Strategic Human Capital Management, which is intended to help federal agency leaders better manage their organizations' most important asset--their people. The model is designed to help agency leaders effectively use their people, or human capital, and determine how well they integrate human capital considerations into daily decision-making and planning for the program results they seek to achieve. In so doing, the model highlights the importance of a sustained commitment by agency leaders to maximize the value of their agencies' human capital and manage related risks.

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Best practices reviewsFederal employeesHuman capitalHuman capital managementPersonnel managementStaff utilizationPostal service employeesLabor forceSmall businessManagement reforms