U.S. Customs Service:

Observations on Selected Operations and Program Issues

GAO-01-968T: Published: Jul 17, 2001. Publicly Released: Jul 17, 2001.

Additional Materials:

Contact:

Laurie E. Ekstrand
(202) 512-2758
contact@gao.gov

 

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

This testimony discusses three issues on selected U.S. Customs Service programs and operations. First, concerning the Automated Commercial Environment (ACE), a more capable import processing system designed to replace Customs' current aging and error-prone system, GAO concluded that Customs' plan constituted a reasonable first step on a complex, long-term modernization program. Pursuant to its obligation to review ACE expenditures, GAO plans to continue monitoring Customs' ongoing modernization efforts. Second, GAO found that Customs' Office of Regulations and Rulings headquarters did not issue the majority of its rulings in a timely manner. Finally, GAO found that if proposed legislation on Customs officers' night pay had been in effect during fiscal year 1999, the officers would have received about $6 million in night differential pay. Furthermore, across the five ports GAO reviewed, the impact on officers' pay varied widely because of the differences in shift patterns.

Jun 29, 2015

Jun 19, 2015

May 28, 2015

Apr 29, 2015

Mar 23, 2015

Mar 16, 2015

Mar 4, 2015

Feb 23, 2015

Dec 11, 2014

Dec 10, 2014

Looking for more? Browse all our products here