Federal Leadership Capacity and Continuity
Perhaps the single most important element of successful management improvement and transformation initiatives is the demonstrated commitment of top leaders, as shown by their personal involvement in reform efforts.
The GPRA Modernization Act of 2010 (GPRAMA) requires several new leadership structures and responsibilities aimed at sustaining attention on performance improvement efforts at both the agency and government-wide levels. For example, GPRAMA assigns responsibilities to a Chief Operating Officer (COO) in each agency to improve agency management and performance.
GAO has developed strategies for determining the appropriate type of COO/Chief Management Officer (CMO) positions in federal agencies and the key strategies for implementing these positions, including providing for the continuity of leadership through term or career appointments.
Key Strategies for Implementing COO/CMO Positions
- Define the specific roles and responsibilities of the COO/CMO Position.
- Ensure that the COO/CMO has a high level of authority and clearly delineated reporting relationships.
- Foster good executive-level working relationships for maximum effectiveness.
- Establish integration and transformation structures and processes in addition to the COO/CMO position.
- Promote individual accountability and performance through specific job qualifications and effective performance management.
- Provide for continuity of leadership in the COO/CMO position.