Best Practices

Showing 435 items.

Organizational Transformation: A Framework for Assessing and Improving Enterprise Architecture Management (Version 2.0) (Supersedes GAO-03-584G): GAO-10-846G, August 5, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 93 pages) Accessible Text
Small Business Innovation Research: SBA Should Work with Agencies to Improve the Data Available for Program Evaluation: GAO-11-698, August 15, 2011; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 44 pages) Accessible Text
Information Technology: DHS Needs to Improve Its Independent Acquisition Reviews: GAO-11-581, July 28, 2011; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 65 pages) Accessible Text
Green Information Technology: Agencies Have Taken Steps to Implement Requirements, but Additional Guidance on Measuring Performance Needed: GAO-11-638, July 28, 2011; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 31 pages) Accessible Text
USDA Systems Modernization: Management and Oversight Improvements Are Needed: GAO-11-586, July 20, 2011; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 47 pages) Accessible Text
Space Research: Content and Coordination of Space Science and Technology Strategy Need to Be More Robust: GAO-11-722, July 19, 2011; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 31 pages) Accessible Text
Federal Protective Service: Progress Made but Improved Schedule and Cost Estimate Needed to Complete Transition: GAO-11-554, July 15, 2011; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 40 pages) Accessible Text
Public Transportation: Washington Metro Could Benefit from Clarified Board Roles and Responsibilities, Improved Strategic Planning: GAO-11-660, June 30, 2011; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 69 pages) Accessible Text
Pension Benefit Guaranty Corporation: Asset Management Needs Better Stewardship: GAO-11-271, June 30, 2011; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 105 pages) Accessible Text
Department of Defense: Further Actions Needed to Institutionalize Key Business System Modernization Management Controls: GAO-11-684, June 29, 2011; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 75 pages) Accessible Text
National Preparedness: DHS and HHS Can Further Strengthen Coordination for Chemical, Biological, Radiological, and Nuclear Risk Assessments: GAO-11-606, June 21, 2011; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 35 pages) Accessible Text
FEMA: Action Needed to Improve Administration of the National Flood Insurance Program: GAO-11-297, June 9, 2011; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 86 pages) Accessible Text
Opportunities to Reduce Potential Duplication in Government Programs, Save Tax Dollars, and Enhance Revenue: GAO-11-635T, May 25, 2011; Summary (HTML) Full Report (PDF, 33 pages) Accessible Text
VA Health Care: Need for More Transparency in New Resource Allocation Process and for Written Policies on Monitoring Resources: GAO-11-426, April 29, 2011; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 27 pages) Accessible Text
Coast Guard: Observations on Acquisition Management and Efforts to Reassess the Deepwater Program: GAO-11-535T, April 13, 2011; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 18 pages) Accessible Text
Coast Guard: Opportunities Exist to Further Improve Acquisition Management Capabilities: GAO-11-480, April 13, 2011; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 32 pages) Accessible Text
Tax Preparer Regulation: IRS Needs a Documented Framework to Achieve Goal of Improving Taxpayer Compliance: GAO-11-336, March 31, 2011; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 31 pages) Accessible Text
Key Indicator Systems: Experiences of Other National and Subnational Systems Offer Insights for the United States: GAO-11-396, March 31, 2011; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 108 pages) Accessible Text
List of Selected Federal Programs That Have Similar or Overlapping Objectives, Provide Similar Services, or Are Fragmented Across Government Missions: GAO-11-474R, March 18, 2011; Summary (HTML) Full Report (PDF, 25 pages) Accessible Text
Department of Labor: Further Management Improvements Needed to Address Information Technology and Financial Controls: GAO-11-157, March 16, 2011; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 85 pages) Accessible Text
Depot Maintenance: Navy Has Revised Its Estimated Workforce Cost for Basing an Aircraft Carrier at Mayport, Florida: GAO-11-257R, March 3, 2011; Summary (HTML) Full Report (PDF, 31 pages) Accessible Text
NASA: Assessments of Selected Large-Scale Projects: GAO-11-239SP, March 3, 2011; Summary (HTML) Full Report (PDF, 104 pages) Accessible Text
Defense Infrastructure: Navy Can Improve the Quality of Its Cost Estimate to Homeport an Aircraft Carrier at Naval Station Mayport: GAO-11-309, March 3, 2011; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 82 pages) Accessible Text
Opportunities to Reduce Potential Duplication in Government Programs, Save Tax Dollars, and Enhance Revenue: GAO-11-441T, March 3, 2011; Summary (HTML) Full Report (PDF, 26 pages) Accessible Text
Opportunities to Reduce Potential Duplication in Government Programs, Save Tax Dollars, and Enhance Revenue: GAO-11-318SP, March 1, 2011; Summary (HTML) Full Report (PDF, 345 pages) Accessible Text
Federal Workforce: Practices to Increase the Employment of Individuals with Disabilities: GAO-11-351T, February 16, 2011; Summary (HTML) Full Report (PDF, 15 pages) Accessible Text
Defense Business Transformation: DOD Needs to Take Additional Actions to Further Define Key Management Roles, Develop Measurable Goals, and Align Planning Efforts: GAO-11-181R, January 26, 2011; Summary (HTML) Full Report (PDF, 55 pages) Accessible Text
Electronic Records Archive: National Archives Needs to Strengthen Its Capacity to Use Earned Value Techniques to Manage and Oversee Development: GAO-11-86, January 13, 2011; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 36 pages) Accessible Text
B-2 Bomber: Review of the Air Force's Decision to Change Extremely High Frequency Satellite Communications Antennas: GAO-11-180R, December 16, 2010; Summary (HTML) Full Report (PDF, 30 pages) Accessible Text
Information Sharing: DHS Could Better Define How It Plans to Meet Its State and Local Mission and Improve Performance Accountability: GAO-11-223, December 16, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 58 pages) Accessible Text
Nuclear Nonproliferation: Comprehensive U.S. Planning and Better Foreign Cooperation Needed to Secure Vulnerable Nuclear Materials Worldwide: GAO-11-227, December 15, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 46 pages) Accessible Text
GAO Travel Cards: Opportunities Exist to Further Strengthen Controls: OIG-11-1, December 7, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 25 pages) Accessible Text
Nuclear Weapons: National Nuclear Security Administration's Plans for Its Uranium Processing Facility Should Better Reflect Funding Estimates and Technology Readiness: GAO-11-103, November 19, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 38 pages) Accessible Text
Defense Contracting: Enhanced Training Could Strengthen DOD's Best Value Tradeoff Decisions: GAO-11-8, October 28, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 32 pages) Accessible Text
Military Housing: Installations Need to Share Information on Their Section 801 On-Base Housing Contracts: GAO-11-60, October 28, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 42 pages) Accessible Text
Federal Aviation Administration: Agency Is Taking Steps to Plan for and Train Its Technician Workforce, but a More Strategic Approach Is Warranted: GAO-11-91, October 22, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 55 pages) Accessible Text
DOD Business Transformation: Improved Management Oversight of Business System Modernization Efforts Needed: GAO-11-53, October 7, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 110 pages) Accessible Text
Information Technology: Opportunities Exist to Improve Management of DOD's Electronic Health Record Initiative: GAO-11-50, October 6, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 43 pages) Accessible Text
Highlights of a Forum: Participant-Identified Leading Practices That Could Increase the Employment of Individuals with Disabilities in the Federal Workforce: GAO-11-81SP, October 5, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 28 pages) Accessible Text
Office of the Federal Detention Trustee's (OFDT) Cost Estimation Methods Reflect Features of Best Practices, but Processes Could be Enhanced: GAO-10-1037R, September 30, 2010; Summary (HTML) Full Report (PDF, 64 pages) Accessible Text
Nursing Homes: Complexity of Private Investment Purchases Demonstrates Need for CMS to Improve the Usability and Completeness of Ownership Data: GAO-10-710, September 30, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 69 pages) Accessible Text
Tax Debt Collection: IRS Could Improve Future Studies by Establishing Appropriate Guidance: GAO-10-963, September 24, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 33 pages) Accessible Text
Supply Chain Security: CBP Has Made Progress in Assisting the Trade Industry in Implementing the New Importer Security Filing Requirements, but Some Challenges Remain: GAO-10-841, September 10, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 52 pages) Accessible Text
Group Purchasing Organizations: Services Provided to Customers and Initiatives Regarding Their Business Practices: GAO-10-738, August 24, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 24 pages) Accessible Text
Pipeline Security: TSA Has Taken Actions to Help Strengthen Security, but Could Improve Priority-Setting and Assessment Processes: GAO-10-867, August 4, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 77 pages) Accessible Text
Performance Measurement: Better Alignment to Strategic Goals and Data Verification Needed at the Corporation for National and Community Service: GAO-10-886, July 28, 2010; Summary (HTML) Full Report (PDF, 34 pages) Accessible Text
Homeland Security: Preliminary Observations on the Federal Protective Service's Workforce Analysis and Planning Efforts: GAO-10-802R, June 14, 2010; Summary (HTML) Full Report (PDF, 22 pages) Accessible Text
Electronic Records Archive: Status Update on the National Archives and Records Administration's Fiscal Year 2010 Expenditure Plan: GAO-10-657, June 11, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 52 pages) Accessible Text
Sourcing Policy: Initial Agency Efforts to Balance the Government to Contractor Mix in the Multisector Workforce: GAO-10-744T, May 20, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 17 pages) Accessible Text
Defense Acquisitions: Observations on Weapon Program Performance and Acquisition Reforms: GAO-10-706T, May 19, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 19 pages) Accessible Text
St. Lawrence Seaway: Estimates for the Asset Renewal Program Will Change, and Implementing Best Practices May Improve the Estimates' Reliability: GAO-10-541R, May 13, 2010; Summary (HTML) Full Report (PDF, 40 pages) Accessible Text
Anti-Money Laundering: Better Communication Could Enhance the Support FinCEN Provides to Law Enforcement: GAO-10-622T, April 28, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 18 pages) Accessible Text
Best Practices: DOD Can Achieve Better Outcomes by Standardizing the Way Manufacturing Risks Are Managed: GAO-10-439, April 22, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 74 pages) Accessible Text
GAO Review of the Department of Homeland Security's Certification of the Secure Flight Program--Cost and Schedule Estimates: GAO-10-535R, April 5, 2010; Summary (HTML) Full Report (PDF, 20 pages) Accessible Text
Defense Acquisitions: Assessments of Selected Weapon Programs: GAO-10-388SP, March 30, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 182 pages) Accessible Text
Defense Supplier Base: DOD Should Leverage Ongoing Initiatives in Developing Its Program to Mitigate Risk of Counterfeit Parts: GAO-10-389, March 29, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 35 pages) Accessible Text
Space Acquisitions: DOD Poised to Enhance Space Capabilities, but Persistent Challenges Remain in Developing Space Systems: GAO-10-447T, March 10, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 22 pages) Accessible Text
License Suspensions for Nondriving Offenses: Practices in Four States That May Ease the Financial Impact on Low-Income Individuals: GAO-10-217, February 18, 2010; Summary (HTML) Full Report (PDF, 54 pages) Accessible Text
Military Personnel: Additional Actions Are Needed to Strengthen DOD's and the Coast Guard's Sexual Assault Prevention and Response Programs: GAO-10-215, February 3, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 65 pages) Accessible Text
Littoral Combat Ship: Actions Needed to Improve Operating Cost Estimates and Mitigate Risks in Implementing New Concepts: GAO-10-257, February 2, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 50 pages) Accessible Text
Coast Guard: Service Has Taken Steps to Address Historic Personnel Problems, but It Is too Soon to Assess the Impact of These Efforts: GAO-10-268R, January 29, 2010; Summary (HTML) Full Report (PDF, 49 pages) Accessible Text
Defense Acquisitions: Status of DOD's Implementation of Independent Management Reviews for Services Acquisitions: GAO-10-284, January 28, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 24 pages) Accessible Text
Department of Energy: Actions Needed to Develop High-Quality Cost Estimates for Construction and Environmental Cleanup Projects: GAO-10-199, January 14, 2010; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 63 pages) Accessible Text
Information Sharing: Federal Agencies Are Sharing Border and Terrorism Information with Local and Tribal Law Enforcement Agencies, but Additional Efforts Are Needed: GAO-10-41, December 18, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 58 pages) Accessible Text
VA Construction: VA Is Working to Improve Initial Project Cost Estimates, but Should Analyze Cost and Schedule Risks: GAO-10-189, December 14, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 86 pages) Accessible Text
Anti-Money Laundering: Improved Communication Could Enhance the Support FinCEN Provides to Law Enforcement: GAO-10-141, December 14, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 44 pages) Accessible Text
Financial Management Systems: DHS Faces Challenges to Successfully Consolidating Its Existing Disparate Systems: GAO-10-76, December 4, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 32 pages) Accessible Text
Transportation Worker Identification Credential: Progress Made in Enrolling Workers and Activating Credentials but Evaluation Plan Needed to Help Inform the Implementation of Card Readers: GAO-10-43, November 18, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 81 pages) Accessible Text
Department of Health and Human Services, Centers for Disease Control and Prevention: Medical Examination of Aliens--Removal of Human Immunodeficiency Virus (HIV) Infection From Definition of Communicable Disease of Public Health Significance: GAO-10-239R, November 17, 2009; Summary (HTML) Full Report (PDF, 4 pages)
2010 Census: Census Bureau Has Made Progress on Schedule and Operational Control Tools, but Needs to Prioritize Remaining System Requirements: GAO-10-59, November 13, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 32 pages) Accessible Text
Bureau of Prisons: Methods for Cost Estimation Largely Reflect Best Practices, but Quantifying Risks Would Enhance Decision Making: GAO-10-94, November 10, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 71 pages) Accessible Text
Millennium Challenge Corporation: MCC Has Addressed a Number of Implementation Challenges, but Needs to Improve Financial Controls and Infrastructure Planning: GAO-10-52, November 6, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 84 pages) Accessible Text
National Archives: Progress and Risks in Implementing its Electronic Records Archive Initiative: GAO-10-222T, November 5, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 15 pages) Accessible Text
Information Security: Concerted Effort Needed to Improve Federal Performance Measures: GAO-10-159T, October 29, 2009; Summary (HTML) Full Report (PDF, 8 pages) Accessible Text
Financial Management Systems: DHS Faces Challenges to Successfully Consolidate Its Existing Disparate Systems: GAO-10-210T, October 29, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 19 pages) Accessible Text
Information Technology: U.S. Postal Service Needs to Strengthen System Acquisition and Management Capabilities to Improve Its Intelligent Mail Full Service Program: GAO-10-145, October 29, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 81 pages) Accessible Text
Federal Aviation Administration: Human Capital System Incorporates Many Leading Practices, but Improving Employees' Satisfaction with Their Workplace Remains a Challenge: GAO-10-89, October 28, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 48 pages) Accessible Text
Nuclear Weapons: National Nuclear Security Administration Needs to Better Manage Risks Associated with Modernization of Its Kansas City Plant: GAO-10-115, October 23, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 48 pages) Accessible Text
Defense Acquisitions: Rapid Acquisition of MRAP Vehicles: GAO-10-155T, October 8, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 15 pages) Accessible Text
Information Technology: Agencies Need to Improve the Implementation and Use of Earned Value Techniques to Help Manage Major System Acquisitions: GAO-10-2, October 8, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 85 pages) Accessible Text
Human Capital Interim Strategic Plan: Fiscal Years 2010-2012: GAO-10-269SP, September 28, 2009; Summary (HTML) Full Report (PDF, 16 pages) Accessible Text
No Child Left Behind Act: Enhancements in the Department of Education's Review Process Could Improve State Academic Assessments: GAO-09-911, September 24, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 58 pages) Accessible Text
Defense Acquisitions: Sound Practices Critical to Ensuring Value for the Defense Logistics Agency's Acquisitions: GAO-09-1040T, September 24, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 17 pages) Accessible Text
Information Security: Concerted Effort Needed to Improve Federal Performance Measures: GAO-09-617, September 14, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 49 pages) Accessible Text
Affordable Housing in Transit-Oriented Development: Key Practices Could Enhance Recent Collaboration Efforts between DOT-FTA and HUD: GAO-09-871, September 9, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 66 pages) Accessible Text
Information Technology: DOD Needs to Strengthen Management of Its Statutorily Mandated Software and System Process Improvement Efforts: GAO-09-888, September 8, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 43 pages) Accessible Text
Homeland Security: Actions Needed to Improve Security Practices at National Icons and Parks: GAO-09-983, August 28, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 52 pages) Accessible Text
Federal Contracting: Application of OMB Guidance Can Improve Use of Award Fee Contracts: GAO-09-839T, August 3, 2009; Summary (HTML) Full Report (PDF, 13 pages) Accessible Text
United Nations: Renovation Still Scheduled for Completion in 2013, but Risk to Its Schedule and Cost Remain: GAO-09-870R, July 30, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 30 pages) Accessible Text
CBP Could Improve Its Estimation of Funding Needed for New Border Patrol Agents: GAO-09-542R, June 15, 2009; Summary (HTML) Full Report (PDF, 37 pages) Accessible Text
Information Technology: FDA Needs to Establish Key Plans and Processes for Guiding Systems Modernization Efforts: GAO-09-523, June 2, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 57 pages) Accessible Text
Federal Contracting: Guidance on Award Fees Has Led to Better Practices but Is Not Consistently Applied: GAO-09-630, May 29, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 60 pages) Accessible Text
Financial Audit: Federal Deposit Insurance Corporation Funds' 2008 and 2007 Financial Statements: GAO-09-535, May 28, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 57 pages) Accessible Text
Best Practices: High Levels of Knowledge at Key Points Differentiate Commercial Shipbuilding from Navy Shipbuilding: GAO-09-322, May 13, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 75 pages) Accessible Text
Aviation Security: TSA Has Completed Key Activities Associated with Implementing Secure Flight, but Additional Actions Are Needed to Mitigate Risks: GAO-09-292, May 13, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 68 pages) Accessible Text
Recovery Act: GAO's Efforts to Work with the Accountability Community to Help Ensure Effective and Efficient Oversight: GAO-09-672T, May 5, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 25 pages) Accessible Text
Financial Literacy and Education Commission: Progress Made in Fostering Partnerships, but National Strategy Remains Largely Descriptive Rather Than Strategic: GAO-09-638T, April 29, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 20 pages) Accessible Text
Fiscal Year 2010 Budget Request: U.S. Government Accountability Office: GAO-09-587T, April 28, 2009; Summary (HTML) Full Report (PDF, 10 pages) Accessible Text
Defense Acquisitions: Measuring the Value of DOD's Weapon Programs Requires Starting with Realistic Baselines: GAO-09-543T, April 1, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 22 pages) Accessible Text
Defense Acquisitions: Assessments of Selected Weapon Programs: GAO-09-326SP, March 30, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 190 pages) Accessible Text
Private Pensions: Conflicts of Interest Can Affect Defined Benefit and Defined Contribution Plans: GAO-09-503T, March 24, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 16 pages) Accessible Text
2010 Census: Communications Campaign Has Potential to Boost Participation: GAO-09-525T, March 23, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 18 pages) Accessible Text
Health-Care-Associated Infections In Hospitals: Continuing Leadership Needed from HHS to Prioritize Prevention Practices and Improve Data on These Infections: GAO-09-516T, March 18, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 19 pages) Accessible Text
Clean Coal: DOE Should Prepare a Comprehensive Analysis of the Relative Costs, Benefits, and Risks of a Range of Options for FutureGen: GAO-09-465T, March 11, 2009; Summary (HTML) Full Report (PDF, 9 pages) Accessible Text
NASA: Projects Need More Disciplined Oversight and Management to Address Key Challenges: GAO-09-436T, March 5, 2009; Summary (HTML) Full Report (PDF, 7 pages) Accessible Text
American Recovery and Reinvestment Act: GAO's Role in Helping to Ensure Accountability and Transparency: GAO-09-453T, March 5, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 17 pages) Accessible Text
Information Technology: Census Bureau Testing of 2010 Decennial Systems Can Be Strengthened: GAO-09-414T, March 5, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 12 pages) Accessible Text
Information Technology: Census Bureau Needs to Strengthen Testing of 2010 Decennial Systems: GAO-09-413T, March 5, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 12 pages) Accessible Text
Information Technology: Census Bureau Testing of 2010 Decennial Systems Can Be Strengthened: GAO-09-262, March 5, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 39 pages) Accessible Text
"How Much Will This Program Really Cost?" GAO Issues First-of-Its-Kind Cost Estimating Guide to Answer Such Questions: A87669, March 2, 2009; [Abstract] Full Report (PDF, 1 pages)
GAO Cost Estimating and Assessment Guide: Best Practices for Developing and Managing Capital Program Costs (Supersedes GAO-07-1134SP): GAO-09-3SP, March 2, 2009; Summary (HTML) Full Report (PDF, 438 pages) Accessible Text
Securities and Exchange Commission: Amendments to Rules for Nationally Recognized Statistical Rating Organizations: GAO-09-378R, February 23, 2009; Summary (HTML) Full Report (PDF, 4 pages)
Government Printing Office: Issues Faced in Obtaining a New Facility: GAO-09-392R, February 20, 2009; Summary (HTML) Full Report (PDF, 11 pages) Accessible Text
Clean Coal: DOE's Decision to Restructure FutureGen Should Be Based on a Comprehensive Analysis of Costs, Benefits, and Risks: GAO-09-248, February 13, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 53 pages) Accessible Text
Transportation Research: The Department of Transportation Has Made Progress in Coordinating and Reviewing Its Research Activities: GAO-09-361T, February 12, 2009; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 12 pages) Accessible Text
Military Training: Navy and Air Force Need to More Fully Apply Best Practices to Enhance Development and Management of Combat Skills Training: GAO-09-220R, January 28, 2009; Summary (HTML) Full Report (PDF, 25 pages) Accessible Text
Foreign Assistance: State Department Foreign Aid Information Systems Have Improved Change Management Practices but Do Not Follow Risk Management Best Practices: GAO-09-52R, November 21, 2008; Summary (HTML) Full Report (PDF, 18 pages) Accessible Text
Health Information Technology: More Detailed Plans Needed for the Centers for Disease Control and Prevention's Redesigned BioSense Program: GAO-09-100, November 20, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 85 pages) Accessible Text
Information Technology: Management Improvements Needed on the Department of Homeland Security's Next Generation Information Sharing System: GAO-09-40, October 8, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 58 pages) Accessible Text
Small Business Administration: Opportunities Exist to Build on Leadership's Efforts to Improve Agency Performance and Employee Morale: GAO-08-995, September 24, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 61 pages) Accessible Text
Information Technology: Treasury Needs to Better Define and Implement Its Earned Value Management Policy: GAO-08-951, September 22, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 36 pages) Accessible Text
Elections: Federal Program for Certifying Voting Systems Needs to Be Further Defined, Fully Implemented, and Expanded: GAO-08-814, September 16, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 57 pages) Accessible Text
Diversity at GAO: Sustained Attention Needed to Build on Gains in SES and Managers: GAO-08-1156T, September 16, 2008; Summary (HTML) Full Report (PDF, 18 pages) Accessible Text
Defense Budget: Independent Review Is Needed to Ensure DOD's Use of Cost Estimating Tool for Contingency Operations Follows Best Practices: GAO-08-982, September 15, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 41 pages) Accessible Text
Information Technology: SSA Has Taken Key Steps for Managing Its Investments, but Needs to Strengthen Oversight and Fully Define Policies and Procedures: GAO-08-1020, September 12, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 54 pages) Accessible Text
Secure Border Initiative: DHS Needs to Address Significant Risks in Delivering Key Technology Investment: GAO-08-1148T, September 10, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 15 pages) Accessible Text
Diversity at GAO: Sustained Attention Needed to Build on Gains in SES and Managers: GAO-08-1098, September 10, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 36 pages) Accessible Text
DOD Business Transformation: Air Force's Current Approach Increases Risk That Asset Visibility Goals and Transformation Priorities Will Not Be Achieved: GAO-08-866, August 8, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 40 pages) Accessible Text
Information Technology: Agencies Need to Establish Comprehensive Policies to Address Changes to Projects' Cost, Schedule, and Performance Goals: GAO-08-925, July 31, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 59 pages) Accessible Text
Long-Term Care Insurance: State Oversight of Rate Setting and Claims Settlement Practices: GAO-08-1016T, July 24, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 23 pages) Accessible Text
Private Pensions: GAO Survey of 401(k) Plan Sponsor Practices (GAO-08-870SP, July 2008), an E-supplement to GAO-08-774: GAO-08-870SP, July 16, 2008; Summary (HTML)
Private Pensions: Fulfilling Fiduciary Obligations Can Present Challenges for 401(k) Plan Sponsors: GAO-08-774, July 16, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 45 pages) Accessible Text
Long-Term Care Insurance: Oversight of Rate Setting and Claims Settlement Practices: GAO-08-712, June 30, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 41 pages) Accessible Text
Telecommunications: Agencies Are Generally Following Sound Transition Planning Practices, and GSA Is Taking Action to Resolve Challenges: GAO-08-759, June 27, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 59 pages) Accessible Text
Federal Real Property: Corps of Engineers Needs to Improve the Reliability of Its Real Property Disposal Data: GAO-08-349, May 9, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 38 pages) Accessible Text
Defense Acquisitions: Results of Annual Assessment of DOD Weapon Programs: GAO-08-674T, April 29, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 25 pages) Accessible Text
Health-Care-Associated Infections in Hospitals: Leadership Needed from HHS to Prioritize Prevention Practices and Improve Data on These Infections: GAO-08-673T, April 16, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 17 pages) Accessible Text
Defense Acquisitions: Assessments of Selected Weapon Programs: GAO-08-467SP, March 31, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 205 pages) Accessible Text
Health-Care-Associated Infections in Hospitals: Leadership Needed from HHS to Prioritize Prevention Practices and Improve Data on These Infections: GAO-08-283, March 31, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 61 pages) Accessible Text
Best Practices: Increased Focus on Requirements and Oversight Needed to Improve DOD's Acquisition Environment and Weapon System Quality: GAO-08-294, February 1, 2008; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 61 pages) Accessible Text
Business Systems Modernization: Department of the Navy Needs to Establish Management Structure and Fully Define Policies and Procedures for Institutionally Managing Investments: GAO-08-53, October 31, 2007; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 44 pages) Accessible Text
Information Technology: FBI Following a Number of Key Acquisition Practices on New Case Management System but Improvements Still Needed: GAO-07-912, July 31, 2007; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 61 pages) Accessible Text
2010 Census: Diversity in Human Capital, Outreach Efforts Can Benefit the 2010 Census: GAO-07-1132T, July 26, 2007; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 21 pages) Accessible Text
Defense Acquisitions: Realistic Business Cases Needed to Execute Navy Shipbuilding Programs: GAO-07-943T, July 24, 2007; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 26 pages) Accessible Text
USCIS Transformation: Improvements to Performance, Human Capital, and Information Technology Management Needed as Modernization Proceeds: GAO-07-1013R, July 17, 2007; Summary (HTML) Full Report (PDF, 66 pages) Accessible Text
Cost Assessment Guide: Best Practices for Estimating and Managing Program Costs--Exposure Draft (Superseded by GAO-09-3SP): GAO-07-1134SP, July 2, 2007; Summary (HTML) Full Report (PDF, 349 pages)
Defense Logistics: Efforts to Improve Distribution and Supply Support for Joint Military Operations Could Benefit from a Coordinated Management Approach: GAO-07-807, June 29, 2007; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 64 pages) Accessible Text
Homeland Security: Transforming Departmentwide Financial Management Systems Remains a Challenge: GAO-07-1041T, June 28, 2007; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 15 pages) Accessible Text
Homeland Security: Departmentwide Integrated Financial Management Systems Remain a Challenge: GAO-07-536, June 21, 2007; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 61 pages) Accessible Text
United Nations Organizations: Oversight and Accountability Could Be Strengthened by Further Instituting International Best Practices: GAO-07-597, June 18, 2007; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 91 pages) Accessible Text
Business Systems Modernization: DOD Needs to Fully Define Policies and Procedures for Institutionally Managing Investments: GAO-07-538, May 11, 2007; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 56 pages) Accessible Text
Defense Acquisitions: Improved Management and Oversight Needed to Better Control DOD's Acquisition of Services: GAO-07-832T, May 10, 2007; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 23 pages) Accessible Text
Defense Transportation: DOD Has Taken Actions to Incorporate Lessons Learned in Transforming Its Freight Distribution System: GAO-07-675R, May 8, 2007; Summary (HTML) Full Report (PDF, 26 pages) Accessible Text
Information Technology: DHS Needs to Fully Define and Implement Policies and Procedures for Effectively Managing Investments: GAO-07-424, April 27, 2007; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 43 pages) Accessible Text
Space Acquisitions: Actions Needed to Expand and Sustain Use of Best Practices: GAO-07-730T, April 19, 2007; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 28 pages) Accessible Text
Defense Acquisitions: Assessments of Selected Weapon Programs: GAO-07-406SP, March 30, 2007; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 178 pages) Accessible Text
Best Practices: An Integrated Portfolio Management Approach to Weapon System Investments Could Improve DOD's Acquisition Outcomes: GAO-07-388, March 30, 2007; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 48 pages) Accessible Text
Defense Acquisitions: Issues Concerning Airlift and Tanker Programs: GAO-07-566T, March 7, 2007; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 24 pages) Accessible Text
United Nations: Renovation Planning Follows Industry Practices, but Procurement and Oversight Could Present Challenges: GAO-07-31, November 16, 2006; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 41 pages) Accessible Text
Best Practices: Stronger Practices Needed to Improve DOD Technology Transition Processes: GAO-06-883, September 14, 2006; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 64 pages) Accessible Text
National Transportation Safety Board: Preliminary Observations on the Value of Comprehensive Planning, and Greater Use of Leading Practices and the Training Academy: GAO-06-801T, May 24, 2006; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 48 pages) Accessible Text
2010 Census: Census Bureau Generally Follows Selected Leading Acquisition Planning Practices, but Continued Management Attention Is Needed to Help Ensure Success: GAO-06-277, May 18, 2006; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 52 pages) Accessible Text
Hurricane Katrina: Improving Federal Contracting Practices in Disaster Recovery Operations: GAO-06-714T, May 4, 2006; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 16 pages) Accessible Text
Space Acquisitions: Improvements Needed in Space Systems Acquisitions and Keys to Achieving Them: GAO-06-626T, April 6, 2006; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 21 pages) Accessible Text
Defense Acquisitions: Assessments of Selected Major Weapon Programs: GAO-06-391, March 31, 2006; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 149 pages) Accessible Text
Financial Management Systems: DHS Has an Opportunity to Incorporate Best Practices in Modernization Efforts: GAO-06-553T, March 29, 2006; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 22 pages) Accessible Text
DOD Systems Modernization: Planned Investment in the Naval Tactical Command Support System Needs to be Reassessed: GAO-06-215, December 5, 2005; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 102 pages) Accessible Text
Survey on Program Manager Effectiveness, an E-supplement to GAO-06-110: GAO-06-112SP, November 30, 2005; Summary (HTML)
Best Practices: Better Support of Weapon System Program Managers Needed to Improve Outcomes: GAO-06-110, November 30, 2005; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 77 pages) Accessible Text
Results-Oriented Government: Practices That Can Help Enhance and Sustain Collaboration among Federal Agencies: GAO-06-15, October 21, 2005; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 43 pages) Accessible Text
DOD Business Systems Modernization: Navy ERP Adherence to Best Business Practices Critical to Avoid Past Failures: GAO-05-858, September 29, 2005; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 66 pages) Accessible Text
Managing For Results: Enhancing Agency Use of Performance Information for Management Decision Making: GAO-05-927, September 9, 2005; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 49 pages) Accessible Text
Information Technology: FBI Is Taking Steps to Develop an Enterprise Architecture, but Much Remains to Be Accomplished: GAO-05-363, September 9, 2005; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 47 pages) Accessible Text
May 2, 2005 letter commenting on IASB's December 2004 proposed revision to International Standard on Auditing No. 320, "Materiality in the Identification and Evaluation of Misstatements": A88654, May 2, 2005; [Abstract] Full Report (PDF, 14 pages)
May 2, 2005 letter commenting on the IASB's December 2004 proposed revision to International Standard on Auditing No. 540, "Auditing Accounting Estimates and Related Disclosures (Other than Those Involving Fair Value Measurements and Disclosures)": A88656, May 2, 2005; [Abstract] Full Report (PDF, 12 pages)
Federal Aviation Administration: Stronger Architecture Program Needed to Guide Systems Modernization Efforts: GAO-05-266, April 29, 2005; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 45 pages) Accessible Text
International Peer Review Team Gives GAO's Quality Assurance System a Clean Opinion: A89253, April 20, 2005; [Abstract] Full Report (PDF, 3 pages)
Defense Acquisitions: Assessments of Selected Major Weapon Programs: GAO-05-301, March 31, 2005; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 150 pages) Accessible Text
Federal-Aid Highways: FHWA Needs a Comprehensive Approach to Improving Project Oversight: GAO-05-173, January 31, 2005; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 55 pages) Accessible Text
Diversity Management: Expert-Identified Leading Practices and Agency Examples: GAO-05-90, January 14, 2005; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 47 pages) Accessible Text
Port Security: Better Planning Needed to Develop and Operate Maritime Worker Identification Card Program: GAO-05-106, December 10, 2004; Summary (HTML) Highlights Page (PDF) Full Report (PDF, pages) Accessible Text
Air Traffic Control: FAA's Acquisition Management Has Improved, but Policies and Oversight Need Strengthening to Help Ensure Results: GAO-05-23, November 12, 2004; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 79 pages) Accessible Text
Informing Our Nation: Improving How to Understand and Assess the USA's Position and Progress: GAO-05-1, November 10, 2004; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 246 pages) Accessible Text
Foreign Military Sales: DOD Needs to Take Additional Actions to Prevent Unauthorized Shipments of Spare Parts: GAO-05-17, November 9, 2004; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 22 pages) Accessible Text
Best Practices: Using Spend Analysis to Help Agencies Take a More Strategic Approach to Procurement: GAO-04-870, September 16, 2004; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 44 pages) Accessible Text
Intelligence Reform: Human Capital Considerations Critical to 9/11 Commission's Proposed Reforms: GAO-04-1084T, September 14, 2004; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 21 pages) Accessible Text
Information Technology: Foundational Steps Being Taken to Make Needed FBI Systems Modernization Management Improvements: GAO-04-842, September 10, 2004; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 62 pages) Accessible Text
Posthearing Questions Related to Assessing Progress in Human Capital Management: GAO-04-1072R, September 3, 2004; Summary (HTML) Full Report (PDF, 10 pages) Accessible Text
Defense Acquisitions: Challenges Facing the DD(X) Destroyer Program: GAO-04-973, September 3, 2004; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 33 pages) Accessible Text
Defense Management: Opportunities to Enhance the Implementation of Performance-Based Logistics: GAO-04-715, August 16, 2004; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 33 pages) Accessible Text
Information Technology: DOD's Acquisition Policies and Guidance Need to Incorporate Additional Best Practices and Controls: GAO-04-722, July 30, 2004; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 56 pages) Accessible Text
Information Technology: Training Can Be Enhanced by Greater Use of Leading Practices: GAO-04-791, June 24, 2004; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 82 pages) Accessible Text
Small Business Administration: New Service for Lender Oversight Reflects Some Best Practices, but Strategy for Use Lags Behind: GAO-04-610, June 8, 2004; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 46 pages) Accessible Text
DOD Business Systems Modernization: Limited Progress in Development of Business Enterprise Architecture and Oversight of Information Technology Investments: GAO-04-731R, May 17, 2004; Summary (HTML) Full Report (PDF, 57 pages) Accessible Text
Additional Posthearing Questions Related to Proposed Department of Homeland Security (DHS) Human Capital Regulations: GAO-04-617R, April 30, 2004; Summary (HTML) Full Report (PDF, 6 pages) Accessible Text
Defense Acquisitions: Assessments of Major Weapon Programs: GAO-04-248, March 31, 2004; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 139 pages) Accessible Text
Information Technology Investment Management: A Framework for Assessing and Improving Process Maturity (Supersedes AIMD-10.1.23): GAO-04-394G, March 1, 2004; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 142 pages) Accessible Text
Intercity Passenger Rail: Amtrak's Management of Northeast Corridor Improvements Demonstrates Need for Applying Best Practices: GAO-04-94, February 27, 2004; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 81 pages) Accessible Text
Tax Administration: IRS Issued Advanced Child Tax Credit Payments on Time but Should Study Lessons Learned: GAO-04-372, February 17, 2004; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 27 pages) Accessible Text
Human Capital: Selected Agencies' Experiences and Lessons Learned in Designing Training and Development Programs: GAO-04-291, January 30, 2004; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 64 pages) Accessible Text
Best Practices: Using A Knowledge-Based Approach To Improve Weapon Acquisition: GAO-04-386SP, January 1, 2004; Summary (HTML) Full Report (PDF, 10 pages) Accessible Text
Best Practices: Highlights of the Knowledge-Based Approach Used to Improve Weapon Acquisition: GAO-04-392SP, January 1, 2004; Summary (HTML) Full Report (PDF, 2 pages)
Microenterprise Development: USAID's Program Has Met Some Goals; Annual Reporting Has Limitations: GAO-04-171, November 17, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 74 pages) Accessible Text
Defense Acquisitions: DOD's Revised Policy Emphasizes Best Practices, but More Controls Are Needed: GAO-04-53, November 10, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 37 pages) Accessible Text
Electronic Government: Potential Exists for Enhancing Collaboration on Four Initiatives: GAO-04-6, October 10, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 58 pages) Accessible Text
Human Capital: Succession Planning and Management Is Critical Driver of Organizational Transformation: GAO-04-127T, October 1, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 11 pages) Accessible Text
Information Technology: FBI Needs an Enterprise Architecture to Guide Its Modernization Activities: GAO-03-959, September 25, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 30 pages) Accessible Text
Human Capital: Insights for U.S. Agencies from Other Countries' Succession Planning and Management Initiatives: GAO-03-914, September 15, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 30 pages) Accessible Text
Bureau of Land Management: Plan Needed to Sustain Progress in Establishing IT Investment Management Capabilities: GAO-03-1025, September 12, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 40 pages) Accessible Text
Contract Management: High-Level Attention Needed to Transform DOD Services Acquisition: GAO-03-935, September 10, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 29 pages) Accessible Text
Military Education: DOD Needs to Align Academy Preparatory Schools' Mission Statements with Overall Guidance and Establish Performance Goals: GAO-03-1017, September 10, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 57 pages) Accessible Text
Foreign Affairs: Effective Stewardship of Resources Essential to Efficient Operations at State Department, USAID: GAO-03-1009T, September 4, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 28 pages) Accessible Text
Grants Management: EPA Needs to Strengthen Efforts to Address Persistent Challenges: GAO-03-846, August 29, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 79 pages) Accessible Text
Information Technology: Executive office for U.S. Attorneys Needs to Institutionalize Key IT Management Disciplines: GAO-03-751, July 25, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 60 pages) Accessible Text
Depot Maintenance: Key Unresolved Issues Affect the Army Depot System's Viability: GAO-03-682, July 7, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 37 pages) Accessible Text
Results-Oriented Cultures: Implementation Steps to Assist Mergers and Organizational Transformations: GAO-03-669, July 2, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 42 pages) Accessible Text
Competitive Sourcing: Implementation Will Be Key to Success of New Circular A-76: GAO-03-943T, June 26, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 12 pages) Accessible Text
Workforce Investment Act: One-Stop Centers Implemented Strategies to Strengthen Services and Partnerships, but More Research and Information Sharing is Needed: GAO-03-725, June 18, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 64 pages) Accessible Text
Best Practices: Improved Knowledge of DOD Service Contracts Could Reveal Significant Savings: GAO-03-661, June 9, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 49 pages) Accessible Text
Humanitarian Assistance: Protecting Refugee Women and Girls Remains a Significant Challenge: GAO-03-663, May 23, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 63 pages) Accessible Text
Defense Acquisitions: Assessments of Major Weapon Programs: GAO-03-476, May 15, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 80 pages) Accessible Text
DOD Civilian Personnel: Improved Strategic Planning Needed to Help Ensure Viability of DOD's Civilian Industrial Workforce: GAO-03-472, April 30, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 71 pages) Accessible Text
Business Modernization: Improvements Needed in Management of NASA's Integrated Financial Management Program: GAO-03-507, April 30, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 79 pages) Accessible Text
Information Technology: DOD Needs to Leverage Lessons Learned from Its Outsourcing Projects: GAO-03-371, April 25, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 101 pages) Accessible Text
Best Practices: Better Acquisition Outcomes Are Possible If DOD Can Apply Lessons from F/A-22 Program: GAO-03-645T, April 11, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 27 pages) Accessible Text
Human Capital: Selected Agency Actions to Integrate Human Capital Approaches to Attain Mission Results: GAO-03-446, April 11, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 36 pages) Accessible Text
Highway Research: DOT's Actions to Implement Best Practices for Setting Research Agendas and Evaluating Outcomes: GAO-03-640T, April 10, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 15 pages) Accessible Text
Depot Maintenance: Public-Private Partnerships Have Increased, but Long-Term Growth and Results Are Uncertain: GAO-03-423, April 10, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 74 pages) Accessible Text
Fiscal Year 2004 Budget Request: U.S. General Accounting Office: GAO-03-622T, April 9, 2003; Summary (HTML) Full Report (PDF, 24 pages) Accessible Text
Overseas Presence: Rightsizing Framework Can Be Applied at U.S. Diplomatic Posts in Developing Countries: GAO-03-396, April 7, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 36 pages) Accessible Text
Information Technology: A Framework for Assessing and Improving Enterprise Architecture Management (Version 1.1) (Superceded by GAO-10-846G): GAO-03-584G, April 1, 2003; Summary (HTML) Full Report (PDF, 37 pages) Accessible Text
Fiscal Year 2004 Budget Request: U.S. General Accounting Office: GAO-03-580T, March 27, 2003; Summary (HTML) Full Report (PDF, 24 pages) Accessible Text
Sourcing and Acquisition: Challenges Facing the Department of Defense: GAO-03-574T, March 19, 2003; Summary (HTML) Full Report (PDF, 15 pages) Accessible Text
Customs Service Modernization: Automated Commercial Environment Progressing, but Further Acquisition Management Improvements Needed: GAO-03-406, February 28, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 60 pages) Accessible Text
Best Practices: Setting Requirements Differently Could Reduce Weapon Systems' Total Ownership Costs: GAO-03-57, February 11, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 77 pages) Accessible Text
Human Capital Management: FAA's Reform Effort Requires a More Strategic Approach: GAO-03-156, February 3, 2003; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 75 pages) Accessible Text
Federal Student Aid: Progress in Integrating Pell Grant and Direct Loan Systems and Processes, but Critical Work Remains: GAO-03-241, December 31, 2002; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 27 pages) Accessible Text
Results-Oriented Management: Agency Crosscutting Actions and Plans in Border Control, Flood Mitigation and Insurance, Wetlands, and Wildland Fire Management: GAO-03-321, December 20, 2002; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 66 pages) Accessible Text
September 11: More Effective Collaboration Could Enhance Charitable Organizations' Contributions in Disasters: GAO-03-259, December 19, 2002; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 43 pages) Accessible Text
Lessons Learned From Electricity Restructuring: Transition to Competitive Markets Underway, but Full Benefits Will Take Time and Effort to Achieve: GAO-03-271, December 17, 2002; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 74 pages) Accessible Text
Contract Management: Government Faces Challenges in Gathering Socioeconomic Data on Purchase Card Merchants: GAO-03-56, December 13, 2002; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 32 pages) Accessible Text
Electronic Government: Selection and Implementation of the Office of Management and Budget's 24 Initiatives: GAO-03-229, November 22, 2002; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 70 pages) Accessible Text
Highlights of a GAO Forum: Mergers and Transformation: Lessons Learned for a Department of Homeland Security and Other Federal Agencies: GAO-03-293SP, November 14, 2002; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 16 pages) Accessible Text
2000 Census: Lessons Learned for Planning a More Cost-Effective 2010 Census: GAO-03-40, October 31, 2002; Summary (HTML) Full Report (PDF, 49 pages) Accessible Text
United States Postal Service: Opportunities to Strengthen IT Investment Management Capabilities: GAO-03-3, October 15, 2002; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 91 pages) Accessible Text
Oregon Inlet Jetty Project: Environmental and Economic Concerns Need to Be Resolved: GAO-02-803, September 30, 2002; Summary (HTML) Full Report (PDF, 95 pages) Accessible Text
Results-Oriented Cultures: Using Balanced Expectations to Manage Senior Executive Performance: GAO-02-966, September 27, 2002; Summary (HTML) Highlights Page (PDF) Full Report (PDF, 53 pages) Accessible Text
Information Technology: Greater Use of Best Practices Can Reduce Risks in Acquiring Defense Health Care System: GAO-02-345, September 26, 2002; Summary (HTML) Full Report (PDF, 60 pages) Accessible Text
Chemical Weapons: Lessons Learned Program Generally Effective but Could Be Improved and Expanded: GAO-02-890, September 10, 2002; Summary (HTML) Full Report (PDF, 42 pages) Accessible Text
September 11: Interim Report on the Response of Charities: GAO-02-1037, September 3, 2002; Summary (HTML) Full Report (PDF, 41 pages) Accessible Text
Results-Oriented Cultures: Insights for U.S. Agencies from Other Countries' Performance Management Initiatives: GAO-02-862, August 2, 2002; Summary (HTML) Full Report (PDF, 48 pages) Accessible Text
Best Practices: Capturing Design and Manufacturing Knowledge Early Improves Acquisition Outcomes: GAO-02-701, July 15, 2002; Summary (HTML) Full Report (PDF, 77 pages) Accessible Text
Internal Revenue Service: Improving Adequacy of Information Systems Budget Justification: GAO-02-704, June 28, 2002; Summary (HTML) Full Report (PDF, 13 pages) Accessible Text
Defense Space Activities: Status of Reorganization: GAO-02-772R, June 26, 2002; Summary (HTML) Full Report (PDF, 20 pages) Accessible Text
DOD Management: Examples of Inefficient and Ineffective Business Processes: GAO-02-873T, June 25, 2002; Summary (HTML) Full Report (PDF, 39 pages) Accessible Text
Medicare: Challenges Remain in Setting Payments for Medical Equipment and Supplies and Covered Drugs: GAO-02-833T, June 12, 2002; Summary (HTML) Full Report (PDF, 19 pages) Accessible Text
Research and Development: Lessons Learned from Previous Research Could Benefit FreedomCAR Initiative: GAO-02-810T, June 6, 2002; Summary (HTML) Full Report (PDF, 10 pages)
Highway Research: Systematic Selection and Evaluation Processes Needed for Research Program: GAO-02-573, May 24, 2002; Summary (HTML) Full Report (PDF, 35 pages) Accessible Text
Prescription Drugs: State Monitoring Programs Provide Useful Tool to Reduce Diversion: GAO-02-634, May 17, 2002; Summary (HTML) Full Report (PDF, 27 pages) Accessible Text
Tax Administration: Continued Progress Modernizing IRS Depends on Managing Risks: GAO-02-715T, May 14, 2002; Summary (HTML) Full Report (PDF, 29 pages) Accessible Text
Overseas Presence: Observations on a Rightsizing Framework: GAO-02-659T, May 1, 2002; Summary (HTML) Full Report (PDF, 18 pages) Accessible Text
Performance Reporting: Few Agencies Reported on the Completeness and Reliability of Performance Data: GAO-02-372, April 26, 2002; Summary (HTML) Full Report (PDF, 18 pages) Accessible Text
Architect of the Capitol: Management and Accountability Framework Needed to Lead and Execute Change: GAO-02-632T, April 17, 2002; Summary (HTML) Full Report (PDF, 52 pages) Accessible Text
Desktop Outsourcing: Positive Results Reported, but Analyses Could Be Strengthened: GAO-02-329, March 29, 2002; Summary (HTML) Full Report (PDF, 68 pages) Accessible Text
DOD Financial Management: Integrated Approach, Accountability, Transparency, and Incentives Are Keys to Effective Reform: GAO-02-537T, March 20, 2002; Summary (HTML) Full Report (PDF, 24 pages) Accessible Text
Information Technology: Defense Information Systems Agency Can Improve Investment Planning and Management Controls: GAO-02-50, March 15, 2002; Summary (HTML) Full Report (PDF, 76 pages) Accessible Text
DOD Financial Management: Integrated Approach, Accountability, Transparency, and Incentives Are Keys to Effective Reform: GAO-02-497T, March 6, 2002; Summary (HTML) Full Report (PDF, 21 pages) Accessible Text
Executive Guide: Best Practices in Achieving Consistent, Accurate Physical Counts of Inventory and Related Property: GAO-02-447G, March 1, 2002; Summary (HTML) Full Report (PDF, 79 pages)
Contract Management: Answers to Hearing Questions Regarding the Service Acquisition Reform Act: GAO-02-503R, March 1, 2002; Summary (HTML) Full Report (PDF, 3 pages) Accessible Text
Farm Credit Administration: Safety and Soundness Oversight of the Farm Credit System: GAO-02-324R, February 28, 2002; Summary (HTML) Full Report (PDF, 5 pages)
Defense Logistics: Opportunities to Improve the Army's and Navy's Decision-making Process for Weapons Systems Support: GAO-02-306, February 28, 2002; Summary (HTML) Full Report (PDF, 32 pages) Accessible Text
Defense Acquisition: DOD Faces Challenges in Implementing Best Practices: GAO-02-469T, February 27, 2002; Summary (HTML) Full Report (PDF, 28 pages) Accessible Text
Managing For Results: Next Steps to Improve the Federal Government's Management and Performance: GAO-02-439T, February 15, 2002; Summary (HTML) Full Report (PDF, 13 pages) Accessible Text
2000 Census: Best Practices and Lessons Learned for More Cost-Effective Nonresponse Follow-up: GAO-02-196, February 11, 2002; Summary (HTML) Full Report (PDF, 53 pages) Accessible Text
Drug Control: Efforts to Develop Alternatives to Cultivating Illicit Crops in Colombia Have Made Little Progress and Face Serious Obstacles: GAO-02-291, February 8, 2002; Summary (HTML) Full Report (PDF, 55 pages) Accessible Text
Defense Management: Industry Practices Can Help Military Exchanges Better Assure That Their Goods Are Not Made by Child or Forced Labor: GAO-02-256, January 31, 2002; Summary (HTML) Full Report (PDF, 45 pages) Accessible Text
NASA: Better Mechanisms Needed for Sharing Lessons Learned: GAO-02-195, January 30, 2002; Summary (HTML) Full Report (PDF, 54 pages)
Best Practices: Taking a Strategic Approach Could Improve DOD's Acquisition of Services: GAO-02-230, January 18, 2002; Summary (HTML) Full Report (PDF, 32 pages) Accessible Text
Information Technology: Leading Commercial Practices for Outsourcing of Services: GAO-02-214, November 30, 2001; Summary (HTML) Full Report (PDF, 41 pages)
Debt Management: Insights and Tools From Selected Nations: GAO-02-14, November 21, 2001; Summary (HTML) Full Report (PDF, 44 pages)
Military Transformation: Army Has a Comprehensive Plan for Managing Its Transformation but Faces Major Challenges: GAO-02-96, November 16, 2001; Summary (HTML) Full Report (PDF, 52 pages)
Joint Strike Fighter Acquisition: Mature Critical Technologies Needed to Reduce Risks: GAO-02-39, October 19, 2001; Summary (HTML) Full Report (PDF, 23 pages)
Information Sharing: Practices That Can Benefit Critical Infrastructure Protection: GAO-02-24, October 15, 2001; Summary (HTML) Full Report (PDF, 39 pages)
Strategies to Manage Improper Payments: Learning From Public and Private Sector Organizations (Supersedes GAO-01-703G): GAO-02-69G, October 1, 2001; Summary (HTML) Full Report (PDF, 70 pages)
Human Capital: Practices That Empowered and Involved Employees: GAO-01-1070, September 14, 2001; Summary (HTML) Full Report (PDF, 36 pages)
Defense Logistics: Air Force Lacks Data to Assess Contractor Logistics Support Approaches: GAO-01-618, September 7, 2001; Summary (HTML) Full Report (PDF, 38 pages)
VA Health Care: More National Action Needed to Reduce Waiting Times, but Some Clinics Have Made Progress: GAO-01-953, August 31, 2001; Summary (HTML) Full Report (PDF, 26 pages)
2000 Census: Review of Partnership Program Highlights Best Practices for Future Operations: GAO-01-579, August 20, 2001; Summary (HTML) Full Report (PDF, 47 pages)
Residential Energy Assistance: Effectiveness of Demonstration Program as Yet Undetermined: GAO-01-723, August 17, 2001; Summary (HTML) Full Report (PDF, 76 pages)
Defense Acquisitions: Actions to Improve Navy SPAWAR Low-Rate Initial Production Decisions: GAO-01-735, August 7, 2001; Summary (HTML) Full Report (PDF, 20 pages)
Mass Transit: Many Management Successes at WMATA, but Capital Planning Could Be Enhanced: GAO-01-744, July 3, 2001; Summary (HTML) Full Report (PDF, 74 pages)
Executive Guide: Best Practices in Achieving Consistent, Accurate Physical Counts of Inventory and Related Property: GAO-01-763G, July 1, 2001; Summary (HTML) Full Report (PDF, 71 pages)
Defense Acquisition: Comanche Program Objectives Need to Be Revised to More Achievable Levels: GAO-01-450, June 7, 2001; Summary (HTML) Full Report (PDF, 25 pages)
Defense Acquisition: Army Transformation Faces Weapon Systems Challenges: GAO-01-311, May 21, 2001; Summary (HTML) Full Report (PDF, 26 pages)
Information Technology: Architecture Needed to Guide Modernization of DOD's Financial Operations: GAO-01-525, May 17, 2001; Summary (HTML) Full Report (PDF, 43 pages)
Best Practices: DOD Teaming Practices Not Achieving Potential Results: GAO-01-510, April 10, 2001; Summary (HTML) Full Report (PDF, 64 pages)
DOD Information Technology: Software and Systems Process Improvement Programs Vary in Use of Best Practices: GAO-01-116, March 30, 2001; Summary (HTML) Full Report (PDF, 71 pages)
Restructuring of the District of Columbia Department of Public Works' Division of Transportation: GAO-01-347R, March 16, 2001; Summary (HTML) Full Report (PDF, 19 pages)
Best Practices: Better Matching of Needs and Resources Will Lead to Better Weapon System Outcomes: GAO-01-288, March 8, 2001; Summary (HTML) Full Report (PDF, 80 pages)
Defense Acquisitions: Readiness of the Marine Corps' V-22 Aircraft for Full-Rate Production: GAO-01-369R, February 20, 2001; Summary (HTML) Full Report (PDF, 35 pages)
Regulatory Management: Communication About Technology-Based Innovations Can Be Improved: GAO-01-232, February 12, 2001; Summary (HTML) Full Report (PDF, 39 pages)
A Practical Guide to Federal Enterprise Architecture, Version 1.0 (Extended by GAO-03-584G): P00201, February 2, 2001; [Abstract] Full Report (PDF, 112 pages)
Executive Guide: Maximizing the Success of Chief Information Officers: Learning From Leading Organizations (Supersedes AIMD-00-83): GAO-01-376G, February 1, 2001; Summary (HTML) Full Report (PDF, 70 pages)
Determining Performance and Accountability Challenges and High Risks: GAO-01-159SP, November 1, 2000; Summary (HTML) Full Report (PDF, 19 pages)
Managing for Results: Emerging Benefits From Selected Agencies' Use of Performance Agreements: GAO-01-115, October 30, 2000; Summary (HTML) Full Report (PDF, 41 pages)
Program Evaluation: Studies Helped Agencies Measure or Explain Program Performance: GGD-00-204, September 29, 2000; Summary (HTML) Full Report (PDF, 36 pages)
Year 2000 Computing Challenge: Lessons Learned Can Be Applied to Other Management Challenges: AIMD-00-290, September 12, 2000; Summary (HTML) Full Report (PDF, 76 pages)
Human Capital: A Self-Assessment Checklist for Agency Leaders: OCG-00-14G, September 1, 2000; Summary (HTML) Full Report (PDF, 44 pages)
Customer Service: Human Capital Management at Selected Public and Private Call Centers: GGD-00-161, August 22, 2000; Summary (HTML) Full Report (PDF, 44 pages)
Best Practices: A More Constructive Test Approach Is Key to Better Weapon System Outcomes: NSIAD-00-199, July 31, 2000; Summary (HTML) Full Report (PDF, 71 pages)
Department of Defense: Implications of Financial Management Issues: T-AIMD/NSIAD-00-264, July 20, 2000; Summary (HTML) Full Report (PDF, 34 pages)
Federal Facilities Council's Report on the Role of Facility Design Reviews in Facilities Construction: GGD-00-172R, July 11, 2000; Summary (HTML) Full Report (PDF, 36 pages)
Electronic Signature: Sanction of the Department of State's System: AIMD-00-227R, July 10, 2000; Summary (HTML) Full Report (PDF, 2 pages)
Federal Rulemaking: Agencies' Use of Information Technology to Facilitate Public Participation: GGD-00-135R, June 30, 2000; Summary (HTML) Full Report (PDF, 24 pages)
Defense Software: Review of Defense Report on Software Development Best Practices: AIMD-00-209R, June 15, 2000; Summary (HTML) Full Report (PDF, 7 pages)
Information Technology Management: SBA Needs to Establish Policies and Procedures for Key IT Processes: AIMD-00-170, May 31, 2000; Summary (HTML) Full Report (PDF, 100 pages)
Defense Acquisitions: Decisions on the Joint Strike Fighter Will Be Critical for Acquisition Reform: T-NSIAD-00-173, May 10, 2000; Summary (HTML) Full Report (PDF, 22 pages)
IRS Modernization: Long-term Effort Under Way, but Significant Challenges Remain: T-GGD/AIMD-00-154, May 3, 2000; Summary (HTML) Full Report (PDF, 16 pages)
Information Technology Investment Management: A Framework for Assessing and Improving Process Maturity (Exposure Draft) (Superseded by GAO-04-394G): AIMD-10.1.23, May 1, 2000; Summary (HTML) Full Report (PDF, 172 pages)
Information Technology Investment Management: An Overview of GAO's Assessment Framework (Exposure Draft): AIMD-00-155, May 1, 2000; Summary (HTML) Full Report (PDF, 10 pages)
Welfare Reform: Improving State Automated Systems Requires Coordinated Federal Effort: HEHS-00-48, April 27, 2000; Summary (HTML) Full Report (PDF, 90 pages)
Defense Acquisition: Employing Best Practices Can Shape Better Weapon System Decisions: T-NSIAD-00-137, April 26, 2000; Summary (HTML) Full Report (PDF, 18 pages)
Veterans' Benefits: Promising Claims-Processing Practices Need to Be Evaluated: HEHS-00-65, April 7, 2000; Summary (HTML) Full Report (PDF, 25 pages)
Executive Guide: Creating Value Through World-class Financial Management (Supersedes AIMD-99-45): AIMD-00-134, April 1, 2000; Summary (HTML) Full Report (PDF, 60 pages)
VA Systems Security: Information System Controls at the New Mexico VA Health Care System: AIMD-00-88R, March 24, 2000; Summary (HTML) Full Report (PDF, 19 pages)
Health Care Access: Programs for Underserved Populations Could Be Improved: T-HEHS-00-81, March 23, 2000; Summary (HTML) Full Report (PDF, 23 pages)
Community Health Centers: Adapting to Changing Health Care Environment Key to Continued Success: HEHS-00-39, March 10, 2000; Summary (HTML) Full Report (PDF, 54 pages)
Medicaid Managed Care: Challenges in Implementing Safeguards for Children With Special Needs: HEHS-00-37, March 3, 2000; Summary (HTML) Full Report (PDF, 71 pages)
U.S. Infrastructure: Funding Trends and Opportunities to Improve Investment Decisions: RCED/AIMD-00-35, February 7, 2000; Summary (HTML) Full Report (PDF, 73 pages)
Human Capital: Key Principles From Nine Private Sector Organizations: GGD-00-28, January 31, 2000; Summary (HTML) Full Report (PDF, 36 pages)
Defense Inventory: Opportunities Exist to Expand the Use of Defense Logistics Agency Best Practices: NSIAD-00-30, January 26, 2000; Summary (HTML) Full Report (PDF, 35 pages)
Defense Inventory: Improved Management Framework Needed to Guide Air Force Best Practice Initiatives: NSIAD-00-2, November 18, 1999; Summary (HTML) Full Report (PDF, 30 pages)
Information Security Risk Assessment: Practices of Leading Organizations: AIMD-00-33, November 1, 1999; Summary (HTML) Full Report (PDF, 50 pages)
Managing for Results: Strengthening Regulatory Agencies' Performance Management Practices: GGD-00-10, October 28, 1999; Summary (HTML) Full Report (PDF, 68 pages)
Defense Inventory: Improved Management Framework Needed to Guide Navy Best Practice Initiatives: NSIAD-00-1, October 21, 1999; Summary (HTML) Full Report (PDF, 30 pages)
Management Reform: Elements of Successful Improvement Initiatives: T-GGD-00-26, October 15, 1999; Summary (HTML) Full Report (PDF, 20 pages)
Reported Medicaid Year 2000 Readiness: AIMD-00-22R, October 5, 1999; Summary (HTML) Full Report (PDF, 35 pages)
Certification Requirements: New Guidance Should Encourage Transparency in Agency Decisionmaking: GGD-99-170, September 24, 1999; Summary (HTML) Full Report (PDF, 44 pages)
Defense Inventory: Improved Management Framework Needed to Guide Army Best Practice Initiatives: NSIAD-99-217, September 14, 1999; Summary (HTML) Full Report (PDF, 32 pages)
Medicaid Enrollment: Amid Declines, State Efforts to Ensure Coverage After Welfare Reform Vary: HEHS-99-163, September 10, 1999; Summary (HTML) Full Report (PDF, 64 pages)
Unmanned Aerial Vehicles: DOD's Demonstration Approach Has Improved Project Outcomes: NSIAD-99-33, August 30, 1999; Summary (HTML) Full Report (PDF, 19 pages)
Best Practices: DOD Training Can Do More to Help Weapon System Programs Implement Best Practices: NSIAD-99-206, August 16, 1999; Summary (HTML) Full Report (PDF, 76 pages)
Anti-Car Theft Act: Issues Concerning Additional Federal Funding of Vehicle Title System: GGD-99-132, August 13, 1999; Summary (HTML) Full Report (PDF, 24 pages)
Best Practices: Better Management of Technology Development Can Improve Weapon System Outcomes: NSIAD-99-162, July 30, 1999; Summary (HTML) Full Report (PDF, 80 pages)
Performance Plans: Selected Approaches for Verification and Validation of Agency Performance Information: GGD-99-139, July 30, 1999; Summary (HTML) Full Report (PDF, 52 pages)
USDA Information Security: Weaknesses at National Finance Center Increase Risk of Fraud, Misuse, and Improper Disclosure: AIMD-99-227, July 30, 1999; Summary (HTML) Full Report (PDF, 21 pages)
Indian Trust Funds: Challenges Facing Interior's Implementation of New Trust Asset and Accounting Management System: T-AIMD-99-238, July 14, 1999; Summary (HTML) Full Report (PDF, 18 pages)
Medicare Contractors: Despite Its Efforts, HCFA Cannot Ensure Their Effectiveness or Integrity: HEHS-99-115, July 14, 1999; Summary (HTML) Full Report (PDF, 84 pages)
Food Stamp Program: Households Collect Benefits for Persons Disqualified for Intentional Program Violations: RCED-99-180, July 8, 1999; Summary (HTML) Full Report (PDF, 35 pages)
Dietary Supplements: Uncertainties in Analyses Underlying FDA's Proposed Rule on Ephedrine Alkaloids: HEHS/GGD-99-90, July 2, 1999; Summary (HTML) Full Report (PDF, 83 pages)
Recovery Auditing: Reducing Overpayments, Achieving Accountability, and the Government Waste Corrections Act of 1999: T-NSIAD-99-213, June 29, 1999; Summary (HTML) Full Report (PDF, 14 pages)
Defense Transportation: Plan Needed for Evaluating the Navy Personal Property Pilot: NSIAD-99-138, June 23, 1999; Summary (HTML) Full Report (PDF, 19 pages)
GSA's Effort to Develop Year 2000 Business Continuity and Contingency Plans for Telecommunications Systems: AIMD-99-201R, June 16, 1999; Summary (HTML) Full Report (PDF, 6 pages)
Tax Systems Modernization: Results of Review of IRS' Initial Expenditure Plan: AIMD/GGD-99-206, June 15, 1999; Summary (HTML) Full Report (PDF, 25 pages)
U.S. Postal Service: Subcommittee Questions Concerning Year 2000 Challenges Facing the Service: AIMD-99-150R, April 23, 1999; Summary (HTML) Full Report (PDF, 8 pages)
Information Security: The Melissa Computer Virus Demonstrates Urgent Need for Stronger Protection Over Systems and Sensitive Data: T-AIMD-99-146, April 15, 1999; Summary (HTML) Full Report (PDF, 12 pages)
Defense Acquisition: Best Commercial Practices Can Improve Program Outcomes: T-NSIAD-99-116, March 17, 1999; Summary (HTML) Full Report (PDF, 22 pages)
SSA Disability Redesign: Actions Needed to Enhance Future Progress: HEHS-99-25, March 12, 1999; Summary (HTML) Full Report (PDF, 100 pages)
Gender Issues: Medical Support for Female Soldiers Deployed to Bosnia: NSIAD-99-58, March 10, 1999; Summary (HTML) Full Report (PDF, 39 pages)
Defense Health Care: Need for Top-to-Bottom Redesign of Pharmacy Programs: T-HEHS-99-75, March 10, 1999; Summary (HTML) Full Report (PDF, 16 pages)
State Department: Major Management Challenges and Program Risks: T-NSIAD/AIMD-99-99, March 4, 1999; Summary (HTML) Full Report (PDF, 20 pages)
Agency Performance Plans: Examples of Practices That Can Improve Usefulness to Decisionmakers: GGD/AIMD-99-69, February 26, 1999; Summary (HTML) Full Report (PDF, 55 pages)
HUD Information Systems: Improved Management Practices Needed to Control Integration Cost and Schedule: AIMD-99-25, December 18, 1998; Summary (HTML) Full Report (PDF, 47 pages)
Managing for Results: Measuring Program Results That Are Under Limited Federal Control: GGD-99-16, December 11, 1998; Summary (HTML) Full Report (PDF, 28 pages)
Executive Guide: Leading Practices in Capital Decision-Making (Supersedes AIMD-98-110): AIMD-99-32, December 1, 1998; Summary (HTML) Full Report (PDF, 80 pages)
Year 2000 Computing Crisis: A Testing Guide (Supersedes AIMD-10.1.21): AIMD-10.1.21, November 1, 1998; Summary (HTML) Full Report (PDF, 44 pages)
Financial Management: Comparison of the Arthur Andersen Study and the Ernst and Young Financial Audit of the National Institutes of Health: AIMD-99-9R, October 2, 1998; Summary (HTML) Full Report (PDF, 8 pages)
Department of State IRM: Modernization Program at Risk Absent Full Implementation of Key Best Practices: NSIAD-98-242, September 29, 1998; Summary (HTML) Full Report (PDF, 35 pages)
HIV/AIDS: Observations on USAID and U.N. Prevention Efforts: T-NSIAD-98-232, September 16, 1998; Summary (HTML) Full Report (PDF, 12 pages)
Year 2000 Computing Crisis: Business Continuity and Contingency Planning (Supersedes AIMD-10.1.19): AIMD-10.1.19, August 1, 1998; Summary (HTML) Full Report (PDF, 22 pages)
State Department: Options for Reducing Overseas Housing and Furniture Costs: NSIAD-98-128, July 31, 1998; Summary (HTML) Full Report (PDF, 49 pages)
Defense Health Care: Fully Integrated Pharmacy System Would Improve Service and Cost-Effectiveness: HEHS-98-176, June 12, 1998; Summary (HTML) Full Report (PDF, 86 pages)
Tax Administration: Increasing EFT Usage for Installment Agreements Could Benefit IRS: GGD-98-112, June 10, 1998; Summary (HTML) Full Report (PDF, 26 pages)
Executive Guide: Information Security Management--Learning From Leading Organizations (Supersedes AIMD-98-21): AIMD-98-68, May 1, 1998; Summary (HTML) Full Report (PDF, 69 pages)
Defense Health Care: Operational Difficulties and System Uncertainties Pose Continuing Challenges for TRICARE: HEHS-98-136R, April 10, 1998; Summary (HTML) Full Report (PDF, 10 pages)
The Results Act: An Evaluator's Guide to Assessing Agency Annual Performance Plans: GGD-10.1.20, April 1, 1998; Summary (HTML) Full Report (PDF, 51 pages)
HUD Management: Information on HUD's 2020 Management Reform Plan: RCED-98-86, March 20, 1998; Summary (HTML) Full Report (PDF, 36 pages)
Defense Acquisition: Improved Program Outcomes Are Possible: T-NSIAD-98-123, March 18, 1998; Summary (HTML) Full Report (PDF, 34 pages)
Best Practices: DOD Can Help Suppliers Contribute More to Weapon System Programs: NSIAD-98-87, March 17, 1998; Summary (HTML) Full Report (PDF, 73 pages)
Defense Management: Challenges Facing DOD in Implementing Defense Reform Initiatives: T-NSIAD/AIMD-98-122, March 13, 1998; Summary (HTML) Full Report (PDF, 36 pages)
Executive Guide: Measuring Performance and Demonstrating Results of Information Technology Investments: AIMD-98-89, March 1, 1998; Summary (HTML) Full Report (PDF, 86 pages)
Inventory Management: DOD Can Build on Progress by Using Best Practices for Reparable Parts: NSIAD-98-97, February 27, 1998; Summary (HTML) Full Report (PDF, 40 pages)
Best Practices: Successful Application to Weapon Acquisitions Requires Changes in DOD's Environment: NSIAD-98-56, February 24, 1998; Summary (HTML) Full Report (PDF, 85 pages)
Managing for Results: Experiences of Selected Credit Programs: GGD-98-41, February 19, 1998; Summary (HTML) Full Report (PDF, 60 pages)
Child Nutrition Programs: Reauthorization Issues: RCED-98-81R, February 13, 1998; Summary (HTML) Full Report (PDF, 14 pages)
Agencies' Annual Performance Plans Under the Results Act: An Assessment Guide to Facilitate Congressional Decisionmaking: GGD/AIMD-10.1.18, February 1, 1998; Summary (HTML) Full Report (PDF, 59 pages)
Defense Inventory Management: Expanding Use of Best Practices for Hardware Items Can Reduce Logistics Costs: NSIAD-98-47, January 20, 1998; Summary (HTML) Full Report (PDF, 32 pages)
Best Practices: Elements Critical to Successfully Reducing Unneeded RDT&E Infrastructure: NSIAD/RCED-98-23, January 8, 1998; Summary (HTML) Full Report (PDF, 97 pages)
State Department: Using Best Practices to Relocate Employees Could Reduce Costs and Improve Service: NSIAD-98-19, October 17, 1997; Summary (HTML) Full Report (PDF, 44 pages)
Year 2000 Computing Crisis: An Assessment Guide (Supersedes 158206): AIMD-10.1.14, September 1, 1997; Summary (HTML) Full Report (PDF, 35 pages)
Superfund: Integrated Site Assessments May Expedite Cleanups: RCED-97-181, July 24, 1997; Summary (HTML) Full Report (PDF, 26 pages)
Inventory Management: Greater Use of Best Practices Could Reduce DOD's Logistics Costs: T-NSIAD-97-214, July 24, 1997; Summary (HTML) Full Report (PDF, 26 pages)
Internal Revenue Service: Issues Affecting IRS' Private Debt Collection Pilot: GGD-97-129R, July 18, 1997; Summary (HTML) Full Report (PDF, 8 pages)
The Results Act: Observations on VA's June 1997 Draft Strategic Plan: HEHS-97-174R, July 11, 1997; Summary (HTML) Full Report (PDF, 32 pages)
State Department: Provision of Residential Furniture Inconsistent With Best Practices: NSIAD-97-173R, June 10, 1997; Summary (HTML) Full Report (PDF, 18 pages)
School Meal Programs: Sharing Information on Best Practices May Improve Programs' Operations: RCED-97-126, May 21, 1997; Summary (HTML) Full Report (PDF, 39 pages)
Major Acquisitions: Significant Changes Underway in DOD's Earned Value Management Process: NSIAD-97-108, May 5, 1997; Summary (HTML) Full Report (PDF, 35 pages)
Agencies' Strategic Plans Under GPRA: Key Questions to Facilitate Congressional Review (Version 1): GGD-10.1.16, May 1, 1997; Summary (HTML) Full Report (PDF, 44 pages)
Inventory Management: The Army Could Reduce Logistics Costs for Aviation Parts by Adopting Best Practices: NSIAD-97-82, April 15, 1997; Summary (HTML) Full Report (PDF, 36 pages)
Business Process Reengineering Assessment Guide--Version 3: AIMD-10.1.15, April 1, 1997; Summary (HTML) Full Report (PDF, 75 pages)
Defense Inventory Management: Problems, Progress, and Additional Actions Needed: T-NSIAD-97-109, March 20, 1997; Summary (HTML) Full Report (PDF, 28 pages)
Hispanic Employment: Best Practices Used by Selected Agencies and Companies: GGD-97-46R, March 10, 1997; Summary (HTML) Full Report (PDF, 20 pages)
Managing For Results: Enhancing the Usefulness of GPRA Consultations Between the Executive Branch and Congress: T-GGD-97-56, March 10, 1997; Summary (HTML) Full Report (PDF, 15 pages)
Assessing Risks and Returns: A Guide for Evaluating Federal Agencies' IT Investment Decision-making: AIMD-10.1.13, February 3, 1997; Summary (HTML) Full Report (PDF, 110 pages)
High-Risk Series: Department of Energy Contract Management: HR-97-13, February 1, 1997; Summary (HTML) Full Report (PDF, 38 pages)
Managing Technology: Best Practices Can Improve Performance and Produce Results: T-AIMD-97-38, January 31, 1997; Summary (HTML) Full Report (PDF, 22 pages)
Best Practices: Commercial Quality Assurance Practices Offer Improvements for DOD: NSIAD-96-162, August 26, 1996; Summary (HTML) Full Report (PDF, 40 pages)
Inventory Management: Adopting Best Practices Could Enhance Navy Efforts to Achieve Efficiencies and Savings: NSIAD-96-156, July 12, 1996; Summary (HTML) Full Report (PDF, 36 pages)
Governmentwide Travel Management: Views on the Proposed Travel Reform and Savings Act: T-AIMD-96-127, July 9, 1996; Summary (HTML) Full Report (PDF, 10 pages)
Prescription Drugs and Medicaid: Automated Review Systems Can Help Promote Safety, Save Money: AIMD-96-72, June 11, 1996; Summary (HTML) Full Report (PDF, 35 pages)
Executive Guide: Effectively Implementing the Government Performance and Results Act: GGD-96-118, June 1, 1996; Summary (HTML) Full Report (PDF, 60 pages) Accessible Text
Practice Guidelines: Managed Care Plans Customize Guidelines to Meet Local Interests: HEHS-96-95, May 30, 1996; Summary (HTML) Full Report (PDF, 20 pages)
Customs Service Modernization: Strategic Information Management Must Be Improved for National Automation Program to Succeed: AIMD-96-57, May 9, 1996; Summary (HTML) Full Report (PDF, 22 pages)
Information Technology: Best Practices Can Improve Performance and Produce Results: T-AIMD-96-46, February 26, 1996; Summary (HTML) Full Report (PDF, 22 pages)
Best Management Practices: Reengineering the Air Force's Logistics System Can Yield Substantial Savings: NSIAD-96-5, February 21, 1996; Summary (HTML) Full Report (PDF, 68 pages)
Defense Industrial Security: Weaknesses in U.S. Security Arrangements With Foreign-Owned Defense Contractors: NSIAD-96-64, February 20, 1996; Summary (HTML) Full Report (PDF, 76 pages)
Medicare: Millions Can Be Saved by Screening Claims for Overused Services: T-HEHS-96-86, February 8, 1996; Summary (HTML) Full Report (PDF, 16 pages)
Transforming the Civil Service: Building the Workforce of the Future: Results of a GAO-Sponsored Symposium: GGD-96-35, December 26, 1995; Summary (HTML) Full Report (PDF, 40 pages)
Military Sealift Command: Weak Controls and Management of Contractor-Operated Ships: NSIAD-96-41, December 12, 1995; Summary (HTML) Full Report (PDF, 49 pages)
Medicare Transaction System: Strengthened Management and Sound Development Approach Critical to Success: T-AIMD-96-12, November 16, 1995; Summary (HTML) Full Report (PDF, 13 pages)
Health Care Delivery and Quality Issue Area Plan--Fiscal Years 1996-98: IAP-95-35, September 1, 1995; Summary (HTML) Full Report (PDF, 12 pages)
Inventory Management: DOD Can Build on Progress in Using Best Practices to Achieve Substantial Savings: NSIAD-95-142, August 4, 1995; Summary (HTML) Full Report (PDF, 57 pages)
Best Practices Methodology: A New Approach for Improving Government Operations: NSIAD-95-154, May 1, 1995; Summary (HTML) Full Report (PDF, 31 pages)
Business Process Reengineering: DOD Has a Significant Opportunity to Reduce Travel Costs by Using Industry Practices: T-AIMD-95-101, March 28, 1995; Summary (HTML) Full Report (PDF, 16 pages)
Travel Process Reengineering: DOD Faces Challenges in Using Industry Practices to Reduce Costs: AIMD/NSIAD-95-90, March 2, 1995; Summary (HTML) Full Report (PDF, 30 pages)
Reengineering Organizations: Results of a GAO Symposium: NSIAD-95-34, December 13, 1994; Summary (HTML) Full Report (PDF, 26 pages)
Financial Management: Oversight of Small Facilities for the Mentally Retarded and Developmentally Disabled: AIMD-94-152, August 12, 1994; Summary (HTML) Full Report (PDF, 30 pages)
Partnerships: Customer-Supplier Relationships Can Be Improved Through Partnering: NSIAD-94-173, July 19, 1994; Summary (HTML) Full Report (PDF, 32 pages)
Commercial Practices: DOD Could Reduce Electronics Inventories by Using Private Sector Techniques: NSIAD-94-110, June 29, 1994; Summary (HTML) Full Report (PDF, 60 pages)
Executive Guide: Improving Mission Performance Through Strategic Information Management and Technology: AIMD-94-115, May 1, 1994; Summary (HTML) Full Report (PDF, 50 pages)
Commercial Practices: Leading-Edge Practices Can Help DOD Better Manage Clothing and Textile Stocks: NSIAD-94-64, April 13, 1994; Summary (HTML) Full Report (PDF, 76 pages)
Commercial Practices: DOD Could Save Millions by Reducing Maintenance and Repair Inventories: NSIAD-93-155, June 7, 1993; Summary (HTML) Full Report (PDF, 52 pages)
DOD Food Inventory: Using Private Sector Practices Can Reduce Costs and Eliminate Problems: NSIAD-93-110, June 4, 1993; Summary (HTML) Full Report (PDF, 48 pages)
VA Health Care For Women: Despite Progress, Improvements Needed: HRD-92-23, January 23, 1992; Summary (HTML) Full Report (PDF, 40 pages)
DOD Medical Inventory: Reductions Can Be Made Through the Use of Commercial Practices: NSIAD-92-58, December 5, 1991; Summary (HTML) Full Report (PDF, 42 pages)

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