Program management (1 - 10 of 75 items)
Child Support Enforcement: Departures from Long-term Trends in Sources of Collections and Caseloads Reflect Recent Economic Conditions
GAO-11-196: Published: Jan 14, 2011. Publicly Released: Feb 2, 2011.
In fiscal year 2009, the child support enforcement (CSE) program collected about $26 billion in child support payments from noncustodial parents on behalf of more than 17 million children. The CSE program is run by states and overseen by the Department of Health and Human Services (HHS). States receive federal performance incentive payments and a federal match on both state CSE funds and, except f...
Older Americans Act: Preliminary Observations on Services Requested by Seniors and Challenges in Providing Assistance
GAO-10-1024T: Published: Sep 7, 2010. Publicly Released: Sep 7, 2010.
Administered by the Administration on Aging (AoA) in the Department of Health and Human Services (HHS), Title III of the Older Americans Act (OAA) is intended to assist individuals age 60 and older by providing supportive services. Title III, Medicaid and Medicare, state, and other sources of funding provide for several types of services, including congregate and home-delivered meals, transportati...
Food Stamp Program: Options for Delivering Financial Incentives to Participants for Purchasing Targeted Foods
GAO-08-415: Published: Jul 30, 2008. Publicly Released: Jul 30, 2008.
In fiscal year 2007, the Food Stamp Program provided about $30.4 billion in nutrition assistance benefits to 26.5 million individuals. Benefits are issued through Electronic Benefit Transfer (EBT) cards, similar to debit cards, to purchase eligible foods at authorized retail stores. The diets of many low-income individuals, like the U.S. population overall, do not meet federal dietary guidelines....
Residential Programs: Selected Cases of Death, Abuse, and Deceptive Marketing
GAO-08-713T: Published: Apr 24, 2008. Publicly Released: Apr 24, 2008.
In October 2007, GAO testified before the Committee regarding allegations of abuse and death in private residential programs across the country such as wilderness therapy programs, boot camps, and boarding schools. GAO also examined selected closed cases where a youth died while enrolled in one of these private programs. Many cite positive outcomes associated with specific types of residential pro...
Food Stamp Program: FNS Could Improve Guidance and Monitoring to Help Ensure Appropriate Use of Noncash Categorical Eligibility
GAO-07-465: Published: Mar 28, 2007. Publicly Released: Mar 28, 2007.
In fiscal year 2005, the Department of Agriculture's (USDA) Food Stamp Program served over 25 million individuals per month, on average, providing over $28 billion in benefits for the year. To reduce the administrative burden on state agencies, current food stamp regulations allow households that receive or are authorized to receive Temporary Assistance for Needy Families (TANF) noncash services t...
Human Service Programs: Demonstration Projects Could Identify Ways to Simplify Policies and Facilitate Technology Enhancements to Reduce Administrative Costs
GAO-06-942: Published: Sep 19, 2006. Publicly Released: Oct 19, 2006.
The cost of administering human service programs has been a long-standing concern among policy makers interested in ensuring that federal programs are run in a cost-efficient manner so that federal funds go directly to helping vulnerable people. Little is known about how administrative costs compare among programs, or about opportunities to better manage these costs. GAO looked at (1) how administ...
Unemployment Insurance: States' Tax Financing Systems Allow Costs to Be Shared among Industries
GAO-06-769: Published: Jul 26, 2006. Publicly Released: Aug 2, 2006.
In 2006, the Unemployment Insurance (UI) program is expected to collect over $37 billion in taxes from employers to pay $34 billion in benefits to unemployed workers. Under state UI programs, employers' tax contributions are experience-rated--that is, they reflect the extent to which they laid off workers who then collected benefits. To examine the equity of this system, we met with officials from...
Unemployment Insurance: Enhancing Program Performance by Focusing on Improper Payments and Reemployment Services
GAO-06-696T: Published: May 4, 2006. Publicly Released: May 4, 2006.
Unemployment Insurance (UI) has been a key component in ensuring the financial security of America's workforce for over 70 years. In fiscal year 2004, UI covered about 129 million wage and salary workers and paid about $41 billion in benefits to nearly 9 million workers who lost their jobs. The Department of Labor (Labor) and states have a shared responsibility to enhance UI program performance by...
Senior Community Service Employment Program: Labor Has Made Progress Implementing Older Americans Act Amendments of 2000, but Challenges Remain
GAO-06-549T: Published: Apr 6, 2006. Publicly Released: Apr 6, 2006.
The aging of the baby boom generation and increased life expectancy pose serious challenges for our nation. Older adults often must re-enter the workforce in order to remain self-sufficient. The Senior Community Service Employment Program (SCSEP) is the only federal program that is specifically designed to assist low-income older adults by providing part-time community service jobs and training to...
Offshoring in Six Human Services Programs: Offshoring Occurs in Most States, Primarily in Customer Service and Software Development
GAO-06-342: Published: Mar 28, 2006. Publicly Released: Mar 28, 2006.
As states and the federal government have sought to streamline and improve administrative processes and take advantage of technological advances, both have outsourced certain functions to private firms. In some cases, these firms have used offshore resources to perform these functions. As a result, questions have been raised about the prevalence of offshoring in federal human services programs. In...