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Best practices (1 - 2 of 2 items) in Past 6 Months

VA Health Care

Appointment Scheduling Oversight and Wait Time Measures Need Improvement
GAO-13-372T, Mar 14, 2013

VA Health Care

Reliability of Reported Outpatient Medical Appointment Wait Times and Scheduling Oversight Need Improvement
GAO-13-130, Dec 21, 2012