Telecommunications industry (11 - 20 of 96 items)
Telecommunications: Information Collection and Management at the Federal Communications Commission
GAO-10-249: Published: Jan 29, 2010. Publicly Released: Mar 1, 2010.
The Federal Communications Commission (FCC) regulates industries that affect the lives of virtually all Americans. FCC-regulated industries provide Americans with daily access to communications services, including wireline and wireless telephone, radio, and television. To ensure FCC is carrying out its mission, the commission requires a significant amount of information, such as ownership and oper...
Telecommunications: FCC Needs to Improve Oversight of Wireless Phone Service
GAO-10-34: Published: Nov 10, 2009. Publicly Released: Dec 10, 2009.
Americans increasingly rely on wireless phones, with 35 percent of households now primarily or solely using them. Under federal law, the Federal Communications Commission (FCC) is responsible for fostering a competitive wireless marketplace while ensuring that consumers are protected from harm. States also have authority to oversee some aspects of service. As requested, this report discusses consu...
Telecommunications: Surveys of Consumers and of State Utility Commissions about Wireless Phone Service (GAO-10-35SP, November 2009), an E-supplement to GAO-10-34
GAO-10-35SP: Published: Nov 10, 2009. Publicly Released: Dec 9, 2009.
This is an E-supplement to GAO-10-34. This e-supplement provides information from two surveys: one is a nationwide survey of consumers about their satisfaction with wireless phone service and problems they have experienced with it in recent years, and the other is a survey of state utility commissions about their oversight of this service. We surveyed a nationally representative, randomly selected...
Telecommunications: Current Broadband Measures Have Limitations and New Measures Are Promising but Need Improvement
GAO-10-49: Published: Oct 9, 2009. Publicly Released: Oct 9, 2009.
The Broadband Data Improvement Act, enacted in 2008, established a variety of initiatives intended to improve the quality of state and federal data on broadband (i.e., high-speed Internet) services and promote the deployment (the building of infrastructure over which broadband services can be provided) of affordable broadband services to all parts of the nation. The act required GAO to conduct a s...
Telecommunications: Broadband Deployment Plan Should Include Performance Goals and Measures to Guide Federal Investment
GAO-09-494: Published: May 12, 2009. Publicly Released: Jun 10, 2009.
The United States ranks 15th among the 30 democratic nations of the Organisation for Economic Co-operation and Development (OECD) on one measure of broadband (i.e., high-speed Internet) subscribership. The Federal Communications Commission (FCC) has regulatory authority over broadband, and several federal programs fund broadband deployment. This congressionally requested report discusses (1) the f...
Telecommunications: Agencies Are Generally Following Sound Transition Planning Practices, and GSA Is Taking Action to Resolve Challenges
GAO-08-759: Published: Jun 27, 2008. Publicly Released: Jul 28, 2008.
The General Services Administration (GSA) is responsible for ensuring that federal agencies have access to the telecommunications needed to meet mission requirements. GSA's current telecommunications program, called FTS2001, has contracts in place that will expire by June 2010. Thus, agencies face the difficult task of transitioning their services to a successor program, known as Networx. GAO was...
Telecommunications: FCC Needs to Improve Performance Management and Strengthen Oversight of the High-Cost Program
GAO-08-633: Published: Jun 13, 2008. Publicly Released: Jul 10, 2008.
In the Telecommunications Act of 1996 (1996 Act), the Congress said that consumers in "rural, insular, and high-cost areas" should have access to services and rates that are "reasonably comparable" to those in urban areas. To implement the 1996 Act, the Federal Communications Commission (FCC) modified and expanded the high-cost program. The program provides funding to some telecommunications carri...
Telecommunications: Survey of State Regulatory Commissions (GAO-08-662SP, June 2008), an E-supplement to GAO-08-633
GAO-08-662SP: Published: Jun 13, 2008. Publicly Released: Jul 10, 2008.
Under the Telecommunications Act of 1996, state regulatory commissions were given primary responsibility for determining whether a telecommunications carrier is eligible to participate in and receive support from the federal Universal Service Fund's High-Cost Program. We conducted an Internet-based survey of state regulatory commissions in the 50 states and the District of Columbia to better under...
Telecommunications: FCC Has Made Some Progress in the Management of Its Enforcement Program but Faces Limitations, and Additional Actions Are Needed
GAO-08-125: Published: Feb 15, 2008. Publicly Released: Mar 13, 2008.
The Federal Communications Commission (FCC) annually receives about 100,000 complaints from individuals and companies. FCC has the authority to investigate these complaints and take enforcement action if it finds a violation of the telecommunications laws and rules, which are designed to ensure, for example, that individuals have access to 911 services and a wider affordable range of communication...
Telecommunications: Preliminary Information on Media Ownership
GAO-08-330R: Published: Dec 14, 2007. Publicly Released: Dec 18, 2007.
Various laws and regulations constrain the ownership of television and radio stations. Five restrictions on the ownership of television and radio stations follow: (1) National television ownership cap - A single entity can own any number of television stations nationwide as long as the stations collectively reach no more than 39 percent of national television households. (2) Local television owner...