Performance measures (1 - 10 of 17 items)
Telecommunications Relay Service: FCC Should Strengthen Its Management of Program to Assist Persons with Hearing or Speech Disabilities
GAO-15-409: Published: Apr 29, 2015. Publicly Released: May 8, 2015.
Since 2002, the overall minutes of use and costs for the Telecommunications Relay Service (TRS) program have grown significantly due to the advent of Internet-based forms of TRS and increased usage by the deaf and hard-of-hearing communities. Program data show that total TRS minutes have grown from about 53 million in “rate year” (July-to-June) 2002–2003 to about 249 million in rate year 201...
Telecommunications: FCC's Performance Management Weaknesses Could Jeopardize Proposed Reforms of the Rural Health Care Program
GAO-11-27: Published: Nov 17, 2010. Publicly Released: Dec 17, 2010.
Telemedicine offers a way to improve health care access for patients in rural areas. The Federal Communications Commission's (FCC) Rural Health Care Program, established in 1997, provides discounts on rural health care providers' telecommunications and information services (primary program) and funds broadband infrastructure and services (pilot program). GAO was asked to review (1) how FCC has man...
Telecommunications: Information on Participation in the Rural Health Care Pilot Program (GAO-11-25SP, November 2010), an E-supplement to GAO-11-27
GAO-11-25SP: Published: Nov 17, 2010. Publicly Released: Dec 17, 2010.
This is E-supplement to GAO-11-27. It provides information on participation in the Federal Communications Commission's (FCC) Rural Health Care Pilot Program - a program worth roughly $418 million funded through the Universal Service Fund - which provides funding to selected pilot projects for designing and installing regional and state broadband networks that serve rural health care providers, as...
Telecommunications: Improved Management Can Enhance FCC Decision Making for the Universal Service Fund Low-Income Program
GAO-11-11: Published: Oct 28, 2010. Publicly Released: Nov 30, 2010.
The Federal Communications Commission's (FCC) Low-Income Program, administered by the Universal Service Administrative Company (USAC) and supported by the Universal Service Fund (USF), provides low-income households with discounts on installation costs for new telephone service and monthly charges for basic telephone service. In this requested report, GAO examined (1) how program participation and...
Telecommunications: Survey of State Public Utility Commissions (GAO-11-13SP, October 2010), an E-supplement to GAO-11-11
GAO-11-13SP: Published: Oct 28, 2010. Publicly Released: Nov 30, 2010.
This is an e-supplement to GAO-11-11. This e-supplement provides the results of a survey of state public utility commissions about the Federal Communications Commission's (FCC) Universal Service Fund (USF) Low-Income Program which provides discounts on telephone installation and monthly telephone service to qualifying low-income consumers...
Telecommunications: Long-Term Strategic Vision Would Help Ensure Targeting of E-rate Funds to Highest-Priority Uses
GAO-09-253: Published: Mar 27, 2009. Publicly Released: Apr 27, 2009.
The Federal Communications Commission's (FCC) Schools and Libraries Universal Service Support Mechanism--also known as the E-rate program--is a significant source of federal funding for information technology for schools and libraries, providing about $2 billion a year. As requested, GAO assessed issues related to the E-rate program's long-term goals, including (1) key trends in the demand for and...
Telecommunications: Information on Participation in the E-rate Program (GAO-09-254SP, March 2009), an e-supplement to GAO-09-253
GAO-09-254SP: Published: Apr 27, 2009. Publicly Released: Apr 27, 2009.
This e-supplement provides information on participation in the Federal Communications Commission's (FCC) Schools and Libraries Program Universal Service Support Mechanism--commonly known as the E-rate program--which makes funding available to schools and libraries for telecommunications services, Internet access, and internal wiring and components needed for data transmission. The e-supplement inc...
Telecommunications: Agencies Are Generally Following Sound Transition Planning Practices, and GSA Is Taking Action to Resolve Challenges
GAO-08-759: Published: Jun 27, 2008. Publicly Released: Jul 28, 2008.
The General Services Administration (GSA) is responsible for ensuring that federal agencies have access to the telecommunications needed to meet mission requirements. GSA's current telecommunications program, called FTS2001, has contracts in place that will expire by June 2010. Thus, agencies face the difficult task of transitioning their services to a successor program, known as Networx. GAO was...
Telecommunications: FCC Needs to Improve Performance Management and Strengthen Oversight of the High-Cost Program
GAO-08-633: Published: Jun 13, 2008. Publicly Released: Jul 10, 2008.
In the Telecommunications Act of 1996 (1996 Act), the Congress said that consumers in "rural, insular, and high-cost areas" should have access to services and rates that are "reasonably comparable" to those in urban areas. To implement the 1996 Act, the Federal Communications Commission (FCC) modified and expanded the high-cost program. The program provides funding to some telecommunications carri...
Telecommunications: Survey of State Regulatory Commissions (GAO-08-662SP, June 2008), an E-supplement to GAO-08-633
GAO-08-662SP: Published: Jun 13, 2008. Publicly Released: Jul 10, 2008.
Under the Telecommunications Act of 1996, state regulatory commissions were given primary responsibility for determining whether a telecommunications carrier is eligible to participate in and receive support from the federal Universal Service Fund's High-Cost Program. We conducted an Internet-based survey of state regulatory commissions in the 50 states and the District of Columbia to better under...