Internet (11 - 20 of 78 items)
Mobile Devices: Federal Agencies' Steps to Improve Mobile Access to Government Information and Services
GAO-15-69: Published: Dec 22, 2014. Publicly Released: Dec 22, 2014.
According to Pew Research Center, in 2013, some demographic groups relied more on cellphones to access the Internet than others. Those who are young, earn more income, have a graduate degree, or are African American had the highest rate of mobile access. In contrast, according to Pew, those who used cellphones to access the Internet in 2013 at lower rates tended to be seniors, the less educated, o...
Broadband Internet: FCC Should Track the Application of Fixed Internet Usage-Based Pricing and Help Improve Consumer Education
GAO-15-108: Published: Nov 24, 2014. Publicly Released: Dec 2, 2014.
Based on an analysis of consumer data plans of the top 13 fixed—in home—and 4 mobile Internet providers, GAO found that mobile providers employ usage-based pricing (UBP) more commonly than fixed. Under UBP, providers can charge varying prices, change connection speeds, or take other actions based on Internet data consumed. The 4 largest mobile providers in the country all use UBP to some exten...
Telecommunications: Federal Broadband Deployment Programs and Small Business
GAO-14-203: Published: Feb 7, 2014. Publicly Released: Mar 10, 2014.
Federally funded programs to expand broadband access encompass but do not specifically target small businesses. These programs—the Broadband Initiatives Program (BIP), Broadband Technologies Opportunities Program, Community Connect Grants, Connect America Fund, Rural Broadband Access Loan and Loan Guarantee Program, and Telecommunications Infrastructure Loan Program—have eligibility requiremen...
Telecommunications: GSA Needs to Share and Prioritize Lessons Learned to Avoid Future Transition Delays
GAO-14-63: Published: Dec 5, 2013. Publicly Released: Jan 6, 2014.
Complex acquisition processes and weaknesses in project planning contributed to the delays experienced on the Networx transition, resulting in cost increases and missed savings. In particular, the complexity of the acquisition process was related to duplicative contract vehicles, the large number of service options, and changes related to the process for ensuring fair competition among service pro...
Video Marketplace: Competition Is Evolving, and Government Reporting Should Be Reevaluated
GAO-13-576: Published: Jun 25, 2013. Publicly Released: Jun 25, 2013.
Since GAO reported on competition in 2005, competition among video content producers is little changed, while competition among distributors has increased. According to data cited by the Federal Communications Commission (FCC), seven companies' broadcast and cable networks accounted for about 95 percent of all television viewing hours in the United States. Further, ownership of broadcast and cable...
Emergency Alerting: Capabilities Have Improved, but Additional Guidance and Testing Are Needed
GAO-13-375: Published: Apr 24, 2013. Publicly Released: May 23, 2013.
Since 2009, the Federal Emergency Management Agency (FEMA) has taken actions to improve the capabilities of the Integrated Public Alert and Warning System (IPAWS) and to increase federal, state, and local capabilities to alert the public, but barriers remain to fully implementing an integrated system. Specifically, IPAWS has the capability to receive and authenticate Internet-based alerts from fed...
Communications Networks: Outcome-Based Measures Would Assist DHS in Assessing Effectiveness of Cybersecurity Efforts
GAO-13-275: Published: Apr 3, 2013. Publicly Released: Apr 10, 2013.
While the primary responsibility for protecting the nation's communications networks belongs to private-sector owners and operators, federal agencies also play a role in support of their security, as well as that of critical components supporting the Internet. Specifically, private-sector entities are responsible for the operational security of the networks they own, but the Federal Communications...
Social Security Statements: Observations on SSA's Plans for the Social Security Statement
GAO-11-787T: Published: Jul 8, 2011. Publicly Released: Jul 8, 2011.
The Social Security Statement (the statement) is the federal government's main document for communicating with more than 150 million workers about their Social Security benefits. Provided annually, it serves as a key financial literacy tool that can educate the public about Social Security Administration (SSA) program benefits, aid in financial planning, and ensure that workers' earnings records a...
Telecommunications: National Broadband Plan Reflects the Experiences of Leading Countries, but Implementation Will Be Challenging
GAO-10-825: Published: Sep 14, 2010. Publicly Released: Oct 12, 2010.
Increasingly, broadband Internet service is seen as critical to a nation's physical infrastructure and economic growth. Universal access to, and increased use and adoption of, broadband service are policy goals stated in the National Broadband Plan, which the Federal Communications Commission (FCC) released in March 2010. Some recent studies indicate that despite achieving nearly 95 percent broadb...
Telecommunications: Enhanced Data Collection Could Help FCC Better Monitor Competition in the Wireless Industry
GAO-10-779: Published: Jul 27, 2010. Publicly Released: Aug 26, 2010.
Americans increasingly rely on wireless phones, with nearly 40 percent of households now using them primarily or solely. Under federal law, the Federal Communications Commission (FCC) is responsible for fostering a competitive wireless marketplace while ensuring that consumers are protected from harmful practices. As requested, this report discusses changes in the wireless industry since 2000, sta...