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Information Technology (11 - 20 of 1,403 items)
Highlights of a Forum: Data and Analytics Innovation: Emerging Opportunities and Challenges
GAO-16-659SP: Published: Sep 20, 2016. Publicly Released: Sep 20, 2016.
What the Participants SaidForum discussions considered the implications of new data-related technologies and developments that are revolutionizing the basic three-step innovation process in the figure below. As massive amounts of varied data become available in many fields, data generation (step 1 in the process) is transformed. Continuing technological advances are bringing more powerful analytic...
Information Technology Reform: Agencies Need to Increase Their Use of Incremental Development Practices
GAO-16-469: Published: Aug 16, 2016. Publicly Released: Sep 15, 2016.
For fiscal year 2016, 22 agencies reported 64 percent of their software development projects would deliver useable functionality every 6 months on the Information Technology (IT) Dashboard, as required by the Office of Management and Budget (OMB). However, shortcomings with OMB's guidance—the lack of clarity regarding the types of projects where incremental development would not apply and how th...
Digital Service Programs: Assessing Results and Coordinating with Chief Information Officers Can Improve Delivery of Federal Projects
GAO-16-602: Published: Aug 15, 2016. Publicly Released: Sep 14, 2016.
The General Service Administration's (GSA) 18F and Office of Management and Budget's (OMB) U.S. Digital Service (USDS) have provided a variety of services to agencies supporting their information technology (IT) efforts. Specifically, 18F staff helped 18 agencies with 32 projects and generally provided development and consulting services, including software development solutions and acquisition co...
Information Technology: Better Management of Interdependencies between Programs Supporting 2020 Census Is Needed
GAO-16-623: Published: Aug 9, 2016. Publicly Released: Sep 8, 2016.
The three selected Census Enterprise Data Collection and Processing (CEDCAP) projects (of 12 total) in GAO's review partially met best practices for monitoring and controlling. For example, the projects fully met the best practice of establishing a process for taking corrective actions if issues are identified, but they did not fully meet the practice of identifying significant performance deviati...
GAO Technology Readiness Assessment Guide: Best Practices for Evaluating the Readiness of Technology for Use in Acquisition Programs and Projects--Exposure Draft
GAO-16-410G: Published: Aug 11, 2016. Publicly Released: Aug 11, 2016.
From August 11, 2016 - August 10, 2017, GAO is seeking input and feedback on this Exposure Draft from all interested parties. Please click on this link https://tell.gao.gov/traguide to provide us with comments on the Guide.Federal agencies spend billions of dollars each year to develop, acquire, and build major systems, facilities, and equipment, including fighter aircraft, nuclear waste treatment...
Financial Management Systems: HUD Needs to Address Management and Governance Weaknesses That Jeopardize Its Modernization Efforts
GAO-16-656: Published: Jul 28, 2016. Publicly Released: Jul 28, 2016.
In October 2015, as part of its planned New Core financial management systems modernization efforts, the Department of Housing and Urban Development (HUD) completed transitioning 4 of 14 capabilities to shared service solutions. The implemented capabilities were for managing employee travel and relocation; recording time and attendance; performing core accounting functions such as general ledger a...
Immigration Benefits System: U.S. Citizenship and Immigration Services Can Improve Program Management
GAO-16-467: Published: Jul 7, 2016. Publicly Released: Jul 15, 2016.
U.S. Citizenship and Immigration Services (USCIS) created a reliable updated estimate to project the Transformation Program's cost, but has experienced program management challenges. In particular, the program's cost estimate was well-documented and substantially comprehensive, accurate, and credible. However, among other things, software development and systems integration and testing for USCIS's...
Social Security Administration: Effective Planning and Management Practices Are Key to Overcoming IT Modernization Challenges
GAO-16-815T: Published: Jul 14, 2016. Publicly Released: Jul 14, 2016.
GAO's reports have highlighted various challenges in the Social Security Administration's (SSA) information technology (IT) planning and management. Overall, these reports identified weaknesses in, among other areas, system development practices, IT governance, requirements management, and strategic planning. The reports, collectively, stressed the need for the agency to strengthen its IT manageme...
Information Technology: IRS Needs to Improve Its Processes for Prioritizing and Reporting Performance of Investments
GAO-16-545: Published: Jun 29, 2016. Publicly Released: Jun 29, 2016.
The Internal Revenue Service (IRS) has developed information technology (IT) investment priorities for fiscal year 2016, which support two types of activities—operations and modernization. For example, it has developed priority groups for operations such as: (1) critical business operations, infrastructure operations, and maintenance; and (2) delivery of essential tax administration/taxpayer ser...
Veterans Affairs: Sustained Management Attention Needed to Address Numerous IT Challenges
GAO-16-762T: Published: Jun 22, 2016. Publicly Released: Jun 22, 2016.
In February 2015, GAO designated Veterans Affairs (VA) health care as a high-risk area based on its concerns about the department's ability to ensure the quality and safety of veterans' health care in five broad areas, one of which was information technology (IT) challenges. Of particular concern at that time was the failed modernization of an outpatient appointment scheduling system, suspended de...