Performance appraisal (1 - 10 of 55 items)
Federal Workforce: Additional Analysis and Sharing of Promising Practices Could Improve Employee Engagement and Performance
GAO-15-585: Published: Jul 14, 2015. Publicly Released: Jul 15, 2015.
From 2006 through 2014, government-wide engagement levels—as measured by the Office of Personnel Management's (OPM) Employee Engagement Index (EEI)—increased to an estimated high of 67 percent in 2011 and then declined to an estimated 63 percent in 2014. This decline is attributable to several large agencies—including the Department of Defense—bringing down the government-wide average. The...
Issues Related to Poor Performers in the Federal Workplace
GAO-05-812R: Published: Jun 29, 2005. Publicly Released: Jun 29, 2005.
Many factors contribute to an organization's success in accomplishing its mission, but none more than the effective management and utilization of its greatest asset--its employees. A high-performing organization relies on a dynamic workforce with the requisite talents, multidisciplinary knowledge, and up-to-date skills to ensure that it is equipped to accomplish its mission and achieve its goals....
Results-Oriented Cultures: Creating a Clear Linkage between Individual Performance and Organizational Success
GAO-03-488: Published: Mar 14, 2003. Publicly Released: Apr 4, 2003.
The federal government is in a period of profound transition and faces an array of challenges and opportunities to enhance performance, ensure accountability, and position the nation for the future. High-performing organizations have found that to successfully transform themselves, they must often fundamentally change their cultures so that they are more results-oriented, customer-focused, and col...
Results-Oriented Cultures: Using Balanced Expectations to Manage Senior Executive Performance
GAO-02-966: Published: Sep 27, 2002. Publicly Released: Sep 27, 2002.
Effective performance management systems link individual performance to organizational goals. In October 2000, the Office of Personnel Management amended regulations to require agencies to link senior executive performance with organizational goals; to appraise executive performance by balancing organizational results with customer satisfaction, employee perspective, and other areas; and to use pe...
U.S. Postal Service: The State of Labor-Management Relations
T-GGD-95-46: Published: Nov 30, 1994. Publicly Released: Nov 30, 1994.
GAO discussed labor-management relations at the U.S. Postal Service. GAO noted that: (1) poor labor-management relations at Postal Service facilities are longstanding and result from the type of work involved, an autocratic management style, adversarial employee and union attitudes, and inadequate performance management systems; (2) postal managers, unions, and management associations need to impr...
U.S. Postal Service: Labor-Management Problems Persist on the Workroom Floor (Volume I)
GGD-94-201A: Published: Sep 29, 1994. Publicly Released: Oct 27, 1994.
Pursuant to a congressional request, GAO reviewed labor-management relations at the U.S. Postal Service, focusing on: (1) past efforts to improve relations; and (2) further opportunities to improve relations.GAO found that: (1) labor-management problems have persisted for years at the Postal Service because leadership at all levels is unable to work together without third-party intervention to set...
U.S. Postal Service: Labor-Management Problems Persist on the Workroom Floor (Volume II)
GGD-94-201B: Published: Sep 29, 1994. Publicly Released: Oct 27, 1994.
Pursuant to a congressional request, GAO reviewed labor-management relations at the U.S. Postal Service, focusing on the: (1) Service's efforts to change its corporate culture and become more competitive; (2) status of union-management relations; (3) work environment and labor relations problems in mail processing and delivery operations; and (4) Service's and unions' efforts to improve the work e...
HRIS Human Resource Information System User Guide Version 1.0
OIMC-94-9: Published: Jun 1, 1994. Publicly Released: Jun 1, 1994.
GAO published a user's guide for its Human Resource Information System which supports its personnel, training, staffing, performance review, and rewards functions...
Personnel Appeals Board: Annual Report, 1993
152049: May 13, 1994
The Personnel Appeals Board presented its annual report. The Board provided information on: (1) the functions of the Board; (2) the Board's Office of General Counsel; and (3) the Board's Office of Equal Employment Opportunity Oversight and its activities during the past fiscal year...
GAO Career Level Council: Issues Important to GAO's Career Level Staff
150181: Oct 28, 1993
GAO discussed issues affecting its career level staff, focusing on: (1) the effect of GAO budget reductions on the staff's ability to do their work; (2) staff performance assessments; and (3) organizational matters. GAO noted that: (1) GAO budget reductions have limited the resources available for career level staff to do their work; (2) continued GAO downsizing could lead to reductions in force,...