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United States General Accounting Office: 
GAO: 

Report to Congressional Committees: 

May 2002: 

Securities Markets: 

Competition and Multiple Regulators Heighten Concerns about Self-
Regulation: 

GAO-02-362: 

Contents: 

Letter: 

Results in Brief: 

Background: 

Increased Competition Has Heightened Some Market Participants’ Concerns 
about Conflicts of Interest: 

Some Broker-Dealers Were Concerned about Rule Differences and Multiple 
Examinations: 

Market Participants Have Discussed Alternative Approaches to Self-
Regulation: 

Conclusions: 

Recommendations: 

SEC, SRO, and Industry Comments and Our Evaluation: 

Scope and Methodology: 

Appendix I: Comments from the Securities and Exchange Commission: 

Appendix II: Comments from the National Association of Securities 
Dealers: 

Appendix III: Comments from Nasdaq: 

Appendix IV: Comments from the Securities Industry Association: 

Abbreviations: 

DEA: designated examining authority: 

ECN: electronic communications network: 

MOU: memorandum of understanding: 

NASD: National Association of Securities Dealers: 

NASDR: National Association of Securities Dealers Regulation: 

NYSE: New York Stock Exchange: 

SEC: Securities and Exchange Commission: 

SIA: Securities Industry Association: 

SRO: self-regulatory organization: 

[End of section] 

United States General Accounting Office: 
Washington, DC 20548: 

May 3, 2002: 

Congressional Committees: 

As competition among markets has increased, so have some market
participants’ concerns about the inherent conflicts of interest that
securities self-regulatory organizations (SRO)[Footnote 1] face in 
their dual roles as market operators and regulators. One response to 
increased competition—demutualization, or the conversion of SROs from 
member-owned organizations to shareholder-owned corporations—has raised
questions about potential effects on conflicts of interests, 
particularly in for-profit entities. Additionally, broker-dealers 
Footnote 2] that are members of the two largest SROs, the National 
Association of Securities Dealers (NASD) and the New York Stock 
Exchange (NYSE), have continued to raise questions about the efficiency 
of SROs’ rules and examinations. 

Focusing on the issues market participants have identified, this report
describes how the Securities and Exchange Commission (SEC), NASD,
and NYSE have been addressing concerns about (1) the impact of
increased competition, including demutualization, on the ability of SROs
to effectively regulate members with which they compete and (2) possible
regulatory inefficiencies associated with broker-dealer membership in
multiple SROs. In addition, the report describes alternative approaches
that some securities market participants have discussed as a means of
addressing concerns about the current self-regulatory structure. 

Results in Brief: 

Increased competition among SROs and their members for customer
orders has heightened some members’ concerns about the conflicts of
interest inherent in the roles of SROs as both market operators and
regulators. Nasdaq—the market currently operated by NASD—
increasingly has been in competition with NASD members that operate 
electronic communications networks (ECN).[Footnote 3] NYSE has faced 
competition for many years from members that trade NYSE-listed 
securities off of the exchange. Heightened competitive pressures have 
generated concern that an SRO might abuse its regulatory authority—for 
example, by imposing rules or disciplinary actions that are unfair to 
the competitors it regulates. Market participants’ views differed on 
whether demutualization will heighten the potential for such abuses. 
Despite SRO and SEC measures that are intended to address potential 
abuses of regulatory authority, these concerns persist. 

Some broker-dealers that were subject to the jurisdiction of multiple 
SROs were also concerned about inefficiencies associated with SRO rules 
and examinations. The broker-dealers were concerned that differences 
among SRO rules and rule interpretations caused inefficiencies in the 
use of broker-dealers’ compliance resources. No formal process exists, 
however, for addressing rule differences that might cause material 
inefficiencies in the regulatory process. According to regulators, the 
law does not require SRO rules to be the same, and many differences 
exist for legitimate business reasons. Broker-dealers with multiple SRO 
memberships also said that examinations by multiple SROs were 
unnecessarily burdensome. Efforts to improve examination coordination 
have not fully addressed their concerns, although such efforts 
continue. 

Securities market participants have discussed alternatives that would
address, at least in part, concerns about conflicts of interest and
inefficiencies in the current self-regulatory structure. SEC officials 
said that the agency did not plan to dictate changes in the current 
structure, preferring to let the industry reach a consensus on the need 
for change and the type of change that is appropriate. Additionally, 
they said that industry initiatives, such as Nasdaq’s application to 
register as an exchange, were transforming the regulatory landscape. In 
the meantime, SEC officials said that because the current self-
regulatory structure had been working adequately, immediate action was 
not needed. Alternatives that have been discussed include having ECNs 
work within the current regulatory structure by registering as 
exchanges and thereby becoming SROs, as well as making more dramatic 
changes to the regulatory structure, such as consolidating self-
regulation in a single entity not affiliated with any market. None of 
the alternatives involving changes to the regulatory structure 
currently appears to have sufficient support from market participants 
for implementation. 

This report recommends that the SEC Chairman work with the SROs and
broker-dealer representatives to implement a formal process for
systematically identifying and addressing material regulatory 
inefficiencies caused by differences in rules or rule interpretations 
among SROs and by multiple examinations of broker-dealers. The report 
also recommends that, in doing so, SEC explore with the SROs and broker-
dealer representatives various methods for obtaining comprehensive 
feedback from market participants, including having a neutral party 
collect and assess market participants’ views. 

We received comments on a draft of this report from SEC, NASD, Nasdaq,
the Securities Industry Association (SIA),[Footnote 4] and an ECN. The 
respondents generally agreed with the report’s conclusions and 
recommendations, however, three respondents expressed additional 
concerns. The comments are discussed in greater detail at the end of 
this letter, and the written comments are reprinted as appendixes I 
through IV. 

Background: 

The federal regulatory structure of the U.S. securities markets was
established by the Securities Exchange Act of 1934 (the Exchange Act).
Congress also created SEC as an independent agency to oversee the
securities markets and their participants. Under the Exchange Act, the
U.S. securities markets are subject to a combination of industry self-
regulation (with SEC oversight) and direct SEC regulation. This 
regulatory scheme was intended to give SROs responsibility for 
administering their ordinary affairs, including most of the daily 
oversight of the securities markets and broker-dealers. 

The Exchange Act provides for different types of SROs, including 
national securities exchanges and national securities associations. 
Entities operating as national securities exchanges or associations are 
required to register as such with SEC. As of March 31, 2002, nine 
securities exchanges were registered with SEC as national securities 
exchanges.[Footnote 5] As of the same date, NASD was the only 
registered national securities association; NASD Regulation (NASDR) is 
its regulatory arm. Although it is the SRO, NASD delegates to NASDR, 
its wholly owned subsidiary, SRO responsibilities for surveilling 
trading on Nasdaq and the over-the-counter market and for enforcing 
compliance by its members (and persons associated with its members) 
with applicable laws and rules. Nasdaq also surveils trading on its 
market and refers potential violations to NASDR and SEC for 
investigation. While NASD is currently the parent company of Nasdaq,
NASD is in the process of selling Nasdaq. 

Recognizing the inherent conflicts of interest that exist when SROs are
both market operators and regulators, the Exchange Act states that to be
registered as a national securities exchange or association, SEC must
determine that the exchange’s or association’s rules do not impose any
burden on competition and do not permit any unfair discrimination. 
[Footnote 6] SROs are also responsible for enforcing members’ 
compliance with their rules and with federal securities laws by 
conducting surveillance of trading in their markets and examining the 
operations of member broker-dealers. 

The Exchange Act also mandates that securities SROs operate under
direct SEC oversight and authorizes SEC to ensure that SROs do not abuse
their regulatory powers.[Footnote 7] SEC inspects SROs to ensure that 
they are fulfilling their SRO duties, focusing on, among other things, 
the quality of SRO financial operations examination programs; market 
surveillance, investigations, and disciplinary programs; and customer 
complaint review programs. SEC also reviews rule changes proposed by 
SROs for consistency with the Exchange Act and SEC rules. Finally, SEC 
provides direct regulation of the markets and their participants in a 
number of ways, including direct examinations of broker-dealers, 
investigations into markets and their participants, disciplinary 
actions for violations of the Exchange Act, and promulgation of rules 
and regulations. 

Increased Competition Has Heightened Some Market Participants’ Concerns 
about Conflicts of Interest: 

Nasdaq increasingly has been in competition with NASD members that
operate as ECNs, while NYSE has competed for many years with members
that trade its listed securities off of the exchange. This competition 
has heightened some SRO members’ concerns that an SRO could abuse its
regulatory authority through rule-making processes, disciplinary 
actions, or use of proprietary information. Market participants expect 
that demutualization will increase the ability of exchanges and other 
markets to compete both domestically and internationally, however, 
their views differ on how it might affect potential abuses of 
regulatory authority related to conflicts of interest. SEC generally 
concluded that it is too soon to predict the effects of 
demutualization. Concerns about conflicts of interest persist despite 
measures by SEC and the SROs that are intended to address them. 

Nasdaq’s and NYSE’s Competition with Members Creates Conflicts of 
Interest: 

NASD’s dual roles as the owner-operator of Nasdaq and as the primary
SRO for the 11 ECNs[Footnote 8] that compete with Nasdaq have created 
conflicts of interest between NASD’s economic interests and regulatory
responsibilities, which NASD’s pending spin off of Nasdaq is intended to
mitigate (discussed further below). SEC regulations require ECNs, as
registered broker-dealers, to be members of at least one SRO.[Footnote 
9] According to an ECN official, the ECNs chose NASD as their primary 
SRO because the unique trading rules as well as other features of the 
Nasdaq market were conducive to the growth of the ECNs’ business. 

ECNs are an alternative to the Nasdaq market for trading in Nasdaq
stocks. They differ from Nasdaq and registered exchanges principally in
that they do not require an intermediary to execute orders. ECNs match
orders electronically and anonymously, while Nasdaq broker-dealers, in 
their roles as market makers,[Footnote 10] act as intermediaries for 
all customer orders. In deciding whether to use an ECN or a Nasdaq 
market maker, customers consider such factors as execution quality, 
transaction costs, and anonymity. 

The number of ECNs and their share of total Nasdaq volume have grown
significantly since 1993. According to SEC, in 1993 all alternative 
trading systems (including one ECN)[Footnote 11] accounted for about 13 
percent of the total volume in Nasdaq securities. By October 2001, ECNs 
alone accounted for over 30 percent of the total volume in Nasdaq 
securities. 

SEC and certain ECNs have attributed a significant part of the growth in
the volume of Nasdaq securities traded on ECNs to the SEC order-handling
rules[Footnote 12] that SEC promulgated to enhance competition and 
pricing efficiency in the securities markets. Before the rules became 
effective in 1997, only ECN subscribers had access to the orders and, 
thus, to the prices that ECNs displayed for Nasdaq securities. 
Implementation of the rules resulted in ECNs’ orders for Nasdaq 
securities being displayed and accessible to the public on Nasdaq, 
thereby providing the public an opportunity to obtain any better prices 
that might be available on ECNs.[Footnote 13] According to one ECN, 
both Nasdaq’s access to ECNs and the efficiencies that ECNs brought to 
the Nasdaq market through the electronic matching of orders have 
contributed to the overall growth of trading in Nasdaq securities. 

NYSE, as an SRO that operates a market, has also confronted conflicts of
interest between its economic interests and its regulatory 
responsibilities. Specifically, for many years the exchange has 
regulated competing member broker-dealers that trade its listed stocks 
off of the exchange. 

Customer orders for NYSE stocks that are not sent to the floor of the
exchange to be executed are executed internally by a broker-dealer or in
an alternative market. A broker-dealer internalizes an order when it
executes a customer order for a security in house or directs the order 
to an affiliated dealer, instead of sending the order to an exchange or 
another market. Numerous large broker-dealers that are NYSE members 
have also established relationships with regional exchange specialists 
and sometimes route their orders to them instead of to NYSE. In 
addition, member broker-dealers direct orders to alternative markets, 
such as ECNs or third-market broker-dealers.[Footnote 14] Competition 
with member broker-dealers may increase with the May 2000 rescission of 
NYSE Rule 390, which had restricted off-exchange trading by NYSE 
members in NYSE-listed securities.[Footnote 15] 

Competition and Demutualizaton Raise Concerns Among Some Market 
Participants about Regulatory Abuses: 

Some SRO members expressed concern that increased competition between 
SROs and their members had given SROs a greater incentive to abuse 
their regulatory authority. These members were concerned that SROs 
could adopt rules that unfairly impede the ability of members to 
compete against the SROs—for example, by adopting rules that give 
preference to noncompetitors’ orders. An official from one broker-dealer
also noted that an SRO might sanction a competing member more severely
than other members by, for instance, inappropriately concluding that the
member had failed to satisfy its best-execution obligation when it 
routed an order to a competing market for execution rather than to the 
SRO. ECNs have also expressed concern that an SRO, in its regulatory 
capacity, could obtain proprietary information from a member and, in 
its capacity as a market operator, inappropriately use the information. 
For example, an SRO might obtain proprietary information about its 
members’ customers and then use that information to market its services 
to the customers. 

Some institutional market users that were not SRO members were more 
broadly concerned about how conflicts of interest in the self-regulatory
structure affected the fairness and efficiency of the securities 
markets. 

These market users asserted that the self-regulatory structure was
inherently biased in favor of broker-dealers that were SRO members and
owners and that SROs interpreted their rules to favor these broker-
dealers. These market users, as well as some broker-dealers, told us 
that they did not believe that their concerns were addressed when these 
concerns diverged from the interests of the most powerful broker-
dealers at the exchange. Market users also said that the current self-
regulatory structure ultimately impeded market-driven innovations that 
could improve competition and benefit the investing public. One 
investment company official cited NYSE Rule 390, which had been in 
place for 20 years, as a classic example of the difficulty of repealing 
an anticompetitive SRO rule.[Footnote 16] 

Demutualization has heightened the concerns of some SRO members about 
the potential for abuses of regulatory authority.[Footnote 17] They 
expressed concern that a demutualized, for-profit market operator might 
be more likely to misuse its regulatory authority or be less diligent 
in fulfilling its regulatory responsibilities in a desire to increase 
profits. For example, demutualized SROs might have a greater incentive 
to propose rules that unfairly disadvantage members or other markets or 
inappropriately sanction or otherwise discipline members against which 
the SROs compete. Other SRO members expressed concern that demutualized
market operators might have a greater incentive to either insufficiently
fund or otherwise inadequately fulfill their self-regulatory 
responsibilities. 

However, other market participants believed demutualization could
reduce at least some conflicts and lead to needed changes in market
structure. Market users such as mutual funds asserted that by 
diversifying market ownership through the sale of stock, and thus 
reducing the influence of broker-dealers, demutualization could reduce 
the conflicts of interest inherent in a self-regulatory structure based 
on member-owned markets that regulate themselves. According to these 
market users, diversifying the exchange ownership base could shift 
management’s focus from the narrow interests of intermediaries to the 
broader interests of all market participants, potentially benefiting 
the investing public. 

According to NYSE officials, demutualization and for-profit status 
raise no new issues for the exchange. NYSE could demutualize or its 
members could become its shareholders without any change in the 
incentives that currently motivate exchange actions. That is, 
demutualization does not introduce any new conflicts of interest 
issues. NYSE’s chairman noted that the exchange would continue to have 
a strong economic incentive to preserve its reputation as a well-
regulated entity, regardless of its organizational structure. 

Demutualization Is Expected to Enhance Competitiveness, but Its Effects 
on Conflicts of Interest Are Not Yet Known: 

Demutualization is expected to enhance the ability of markets to compete
by enabling them to raise capital in the securities markets to fund 
business efforts and by better aligning the economic interests of 
markets and their owners. Under current member-owned structures, 
actions markets might otherwise take to enhance their competitiveness 
might be rejected or adopted very slowly by member-owners that do not 
perceive a direct benefit from them. For example, member-owners (that 
is, broker-dealers) that derive income from acting as intermediaries in 
the trade execution process might be reluctant to support the 
introduction of technology if it reduces their income from acting as 
intermediaries. In contrast, shareholders of a demutualized exchange 
would be expected to support cost-effective technology that improves 
customer service and thus the competitiveness of the market, because 
they would expect it to increase the value of their investments by 
attracting more business to the exchange. To improve their 
competitiveness, Nasdaq and the Pacific Exchange,[Footnote 18] as well 
as several U.S. futures[Footnote 19] and foreign exchanges,[Footnote 
20] have demutualized or are in the process of doing so. In 1999, NYSE 
also announced plans to demutualize but subsequently postponed its 
plans indefinitely. 

An SEC economist said that the effects of demutualization could not be
predicted, as they depended on a balance between the competing
incentives of maximizing profits and providing effective regulation. The
balance between these incentives would differ depending on who owned
and controlled the market. Also, as under the current ownership 
structure, the incentive to reduce regulatory costs would be balanced 
against the risk that any resulting reduction in regulation might harm 
the public’s confidence in the integrity of the market. A loss of 
public confidence could ultimately reduce profitability if, for 
example, investors moved their transactions to other markets. 

SEC officials further explained that both for-profit and not-for-profit 
SROs face inherent conflicts of interest, but noted that 
demutualization has the potential to heighten or create variations of 
existing conflicts of interest. SEC officials stated, for example, that 
while all SROs face pressure to minimize the costs of fulfilling their 
regulatory obligations, for-profit entities could be more aggressive in 
promoting their commercial interests, such as by using regulatory fees 
to finance nonregulatory functions. SEC officials emphasized, however, 
that because conflicts of interest already exist within the not-for-
profit structure, demutualization does not necessarily require a 
wholesale change in regulatory approach. They noted that the Exchange 
Act has significant safeguards to address conflicts of interest and 
abuses of regulatory power. Finally, in commenting on the growing trend 
among SROs to contract out certain regulatory services, SEC officials 
stressed that SROs are still legally responsible for fulfilling self-
regulatory obligations that are contracted out.[Footnote 21] 

Regulatory Measures Exist to Address Conflicts of Interest: 

NASD has attempted to address concerns about conflicts of interest by
reorganizing its regulatory operations and is in the process of selling 
its market operations. In addition, NASD and NYSE officials told us 
that their markets have relied on internal controls to address these 
concerns. SEC has used its authority under the Exchange Act to monitor 
the markets and address concerns about abuses of regulatory authority. 

NASD Is Continuing to Reorganize and Has Used Internal Controls to 
Address Concerns about Conflicts of Interest: 

In 1996, NASD created NASDR as a separate nonprofit subsidiary to
address concerns related to the conflicts between NASD’s regulatory
functions and market operations.[Footnote 22] Beginning in March 2000, 
NASD began implementing plans to sell Nasdaq to NASD members and other 
investors in order to limit the common ownership of Nasdaq and NASDR. In
November 2000, Nasdaq filed an application with SEC to register as a
national securities exchange.[Footnote 23] The planned restructuring 
will separate NASD and NASDR from Nasdaq and, in NASD’s view, minimize 
any issues related to conflicts of interest, including those related to 
demutualization.[Footnote 24] Under the restructuring, ECNs and other 
broker-dealers doing business with the public (holding customer 
accounts) will remain NASD members. They will continue to be regulated 
by NASD but will no longer be competing against an NASD-operated 
market.[Footnote 25] According to NASD, the restructuring will be 
substantially complete with the sale of NASD’s remaining Nasdaq common 
stock, which is expected to occur by June 2002. However, NASD will 
retain an interest in Nasdaq after this date.[Footnote 26] 
 
According to one ECN, the planned spin-off of Nasdaq will not fully 
solve the conflict of interest problem because, not only will NASD 
retain an interest in Nasdaq, but Nasdaq will still be NASDR’s biggest 
customer for its regulatory services. As such, NASDR could face a 
conflict between its ethical responsibility as a regulatory services 
provider and the economic incentive to, among other things, retain its 
largest revenue source. Accordingly, competitors might be concerned 
that NASDR will perform its regulatory services in a way that gives 
Nasdaq a competitive advantage.[Footnote 27] Also, because Nasdaq has 
applied to become an SRO as part of NASD’s plan to demutualize Nasdaq, 
the restructuring will not address conflicts of interest related to 
market-specific regulation by the new SRO.[Footnote 28] That is, as an 
SRO, Nasdaq will have regulatory authority over members that operate
or use competing markets. 

In addition to adopting a structure designed to minimize conflicts 
between regulation and competition, NASD’s self-regulatory functions 
are subject to its internal controls and the oversight of SEC and the 
NASD and NASDR boards of directors. The boards of directors, which 
include public members, are intended to provide additional assurance 
against abuses of regulatory authority. The NASD board, to which the 
Nasdaq board will continue reporting until the spin-off is complete, 
and the NASDR board both have a majority of public members, while the 
Nasdaq board has an equal number of public and industry members. The 
boards also receive advice from various standing advisory committees. 
[Footnote 29] In addition, all NASD employees are required to sign a 
statement attesting that they will not share confidential information 
with any unauthorized person, inside or outside of the organization. 

NASD officials described other internal procedures that should minimize
abuses of regulatory authority. According to NASD officials, NASD
generally solicits comments from its membership and the public on
regulatory rule proposals, and its board takes those comments into
account before NASD files these proposals with SEC.[Footnote 30] In its 
disciplinary process, case initiation is governed by internal 
procedures that require approval from a staff body independent of NASDR 
enforcement and market regulation staff. After a complaint is filed, 
the case is heard before a three-member body that is also independent 
of these staff. If the matter is appealed, the appellate decision is 
rendered by the National Adjudicatory Council, which is made up of an 
equal number of industry and non-industry members. 

NYSE Has Used Internal Controls to Address Concerns about Conflicts of 
Interest: 

An NYSE official told us that the exchange maintains strict internal
controls to address concerns about conflicts of interest between its
market operations and regulatory oversight. For example, NYSE cited
controls to prevent market operations staff from gaining access to
information on members that has been obtained for regulatory purposes.
Additionally, NYSE policy requires that regulatory staff sign a 
statement attesting that they will not share confidential information 
with market operations staff. NYSE policy statements also include 
details on compliance with the securities laws, including the 
prohibition of any unfair treatment of customers or members. 

NYSE’s self-regulatory functions are also subject to the oversight of 
SEC and the NYSE board of directors, which is intended to provide 
additional controls against abuses of regulatory authority. The board 
has 27 members—12 directors from the securities industry, 12 public 
directors that are independent of the securities industry, and 3 
exchange officials. The board receives advice from various standing 
advisory committees, among them a committee comprising institutional 
market users. According to NYSE officials, institutional market users 
can voice their concerns to the board through this committee. 

The NYSE disciplinary process is also governed by a three-member review
panel. A disciplinary decision by this panel can be appealed to the NYSE
Board of Directors, which renders its decision after consultation with a
special review committee whose membership is balanced between
industry and non-industry members. 

SEC Has Used Its Authority to Address Concerns about Regulatory Abuses 
and Related Issues: 

SEC has used its authority under the Exchange Act to address concerns 
about abuses of regulatory authority arising from conflicts of interest,
including those related to demutualization and other issues. SEC has
addressed such conflicts through its oversight activities, which include
reviewing and approving SRO proposals for new rules and amendments to
existing rules, reviewing SRO final disciplinary proceedings, and other
measures. 

SEC reviews SRO proposals for new rules and for amendments to existing
rules to ensure that they are not anticompetitive, unfairly 
discriminatory, or otherwise detrimental to the markets. Section 
19(b)(1) of the Exchange Act requires SROs to file copies of proposals 
for new rules and amendments to existing rules with SEC.[Footnote 31] 
Once a proposal is filed, SEC is required to publish notice of the 
proposal and provide an opportunity for public comment. SEC is also 
required, among other things, to consider the competitive effects of 
the rule. According to SEC, its rule reviews address the concerns of 
some SRO members that an SRO could abuse its authority by adopting 
rules that unfairly impede the ability of members to compete against 
the SRO. SEC officials noted, for example, that while an SRO could 
propose an anticompetitive or discriminatory rule, SEC would not approve
it. 

According to officials of one ECN, SEC’s review of SRO rules, including
the public comment process, has been one of the most effective ways for
ECNs to have their concerns addressed. In particular, they said that SEC
has addressed comments ECNs have submitted in response to SRO rule
proposals. For example, ECNs expressed concerns about the 
anticompetitiveness of NASD’s SuperMontage proposal, and NASD, at
SEC’s direction, modified the rule numerous times in an attempt to
address ECN concerns.[Footnote 32] More recently, another ECN expressed 
concern to SEC about the competitive effects of a proposed rule that 
would allow Nasdaq to charge higher transaction fees to members that 
report less than 95 percent of their trades through Nasdaq but use 
Nasdaq’s quotation system or make limited use of its execution systems. 
The ECN was concerned, among other things, that the rule was filed 
under section 19(b)(3)(A) of the Exchange Act, under which such rules 
are effective on filing.[Footnote 33] Following discussions with SEC, 
NASD refiled the rule proposal under section 19(b)(2) of the Exchange 
Act pursuant to which it would be subject to the public comment process 
and SEC approval before becoming effective.[Footnote 34] According to 
SEC officials, SROs have withdrawn rule proposals after SEC expressed 
concern that the proposals might be anticompetitive. 

Some market participants, although agreeing that SEC’s public comment
process provides a mechanism for addressing concerns about potentially
anticompetitive activity by an SRO, also said that SEC lacks the 
resources, tools, and expertise to identify and adequately respond to 
all instances of anticompetitive activity by an SRO toward member 
competitors. According to one ECN, an SRO committed to a course of 
anticompetitive activity through a variety of rulemaking and rule 
enforcement activities may be able to achieve success, particularly in 
the short term, using section 19(b)(3)(A) of the Exchange Act. This ECN 
was concerned about the ability of an SRO to potentially obtain a 
significant long-term competitive advantage over its member competitors 
through such activities, given the quickly evolving and highly 
competitive nature of the securities industry. 

To ensure that SROs actions are not discriminatory or otherwise
anticompetitive, SEC also reviews SROs’ disciplinary actions during
inspections. According to SEC, these reviews address the concerns of
some SRO members that an SRO could abuse its regulatory authority by
sanctioning a competing member inappropriately or more severely than a
noncompeting member. The Exchange Act requires SROs, in administering
their affairs, to provide fair representation for members. According to
SEC, the fair application of SROs’ authority to adjudicate disciplinary
actions, including meting out fines and suspensions, may be particularly
important, because these actions can have significant ramifications for
broker-dealers. The Exchange Act provides SEC with a check on SRO
disciplinary actions that are discriminatory or otherwise 
anticompetitive, requiring SROs that impose final disciplinary 
sanctions on members to also file notice with SEC. Such actions are 
subject to SEC’s review after appropriate notice and an opportunity for 
a hearing. Upon appeal, SEC must determine whether the action is 
consistent with the Exchange Act, SEC rules, and SRO rules and then 
either affirm, modify, set aside, or remand the action to the SRO for 
further proceedings. 

SEC uses additional approaches to addressing industry concerns, such as
concept releases, special committees, and public hearings. For example,
SEC published a concept release in December 1999 to obtain views on the
fairness and reasonableness of fees charged for market information and 
on the role of revenues derived from such fees in funding SROs. 
[Footnote 35] In commenting on the release, some SRO members questioned 
the fairness of funding SROs, which are competitors for customer order 
flow, with revenues from the sale of market information. Because of the 
diversity of comments received and concerns raised by the concept 
release, SEC created an advisory committee on market information in 
August 2000 to provide the agency further guidance. SEC officials said 
they were reviewing the advisory committee’s September 2001 report and 
the comments received since it was issued to determine how to address
concerns about market data. 

Some Broker-Dealers Were Concerned about Rule Differences and Multiple
Examinations: 

Some broker-dealers that were members of multiple SROs told us that
differences in rules and their interpretations among SROs resulted in
operational inefficiencies. While no formal process exists for ensuring
consistency among rules that might cause material regulatory
inefficiencies, regulatory officials said that the existing rule review 
and public comment process has been effective in addressing related 
concerns. An ongoing NASD effort could lead to the resolution of some 
of these concerns but regulatory cooperation will be required as NASD’s 
authority is limited to its own rules. In addition, some broker-dealers 
with multiple SRO memberships said that examinations by multiple SROs 
were unnecessarily burdensome. Over the years, SEC and the SROs have 
taken steps to improve examination efficiency, most recently through 
efforts to improve examination coordination. However, some broker-
dealers told us that these efforts have not fully addressed their 
concerns. 

Some Broker-Dealers Were Concerned about Inefficiencies Associated with 
Differing Rules and Interpretations: 

According to both market participants and regulators, SROs generally had
the same or similar rules. However, some broker-dealers with multiple
SRO memberships—principally NASD and NYSE memberships—were concerned 
that differences in rules and rule interpretations among SROs were 
causing operational inefficiencies. Some broker-dealers had multiple
memberships because, if they were active in more than one market, they
could choose to become members of the SROs operating those markets;
and, if they did business with the public, they were also required to 
belong to NASD.[Footnote 36] Broker-dealers are subject to the 
regulatory oversight of each SRO to which they belong, as well as to 
the oversight of SEC and state securities regulators. 

Some broker-dealers expressed concern about inefficiencies associated
with monitoring and complying with SROs’ varying rules and rule 
interpretations in areas such as determining what types of customer
complaints to report, how long to retain certain written records, and
which proficiency examinations broker-dealer employees must take and
when. For example, NASD and NYSE do not use the same proficiency
examinations for order takers, sales representatives, and branch
managers. Further, NASD and NYSE rules and rule interpretations differ
on matters such as whether order takers and sales representatives must
pass the same proficiency examinations and when candidates that pass
these examinations can be promoted to branch managers. According to
some broker-dealers, to the extent that the skills and proficiency of 
order takers and sales representatives affect the quality of customer 
protection, these differences could result in varying levels of 
customer protection among firms, while at the same time, disadvantaging 
some firms in their ability to hire and retain staff. 

When discussing the overall effect of differences in rules and their
interpretations with officials of several broker-dealers, they stressed 
that their concerns were not about the cost of one or more specific 
instances of differences in rules and their interpretations, but about 
their cumulative effect on the efficient use of compliance resources. 
Broker-dealers emphasized that the purpose of compliance is to protect 
the integrity of the markets and investors, and the effort needed to 
sort out compliance with multiple rules and rule interpretations 
strains these resources. We could not assess the overall effect of 
differences in rules and their interpretations because of the anecdotal 
nature of the information provided. 

While no formal process exists for addressing differences among SRO 
rules and interpretations that might cause material regulatory 
inefficiencies, SEC, NASDR, and NYSE officials told us that they have
found the existing rule review and public comment process to be 
effective for addressing concerns about rules. According to SEC 
officials, SEC might use this process to try harmonizing proposed SRO 
rules if the agency identified significant differences or 
inconsistencies in them. They said that as part of the review process 
SEC staff ask SROs to justify any differences between a proposed rule 
and other SRO or SEC rules. For example, SEC officials told us that 
through this process they ensured that NASD and NYSE harmonized their 
rules on margin requirements for day traders. SEC also worked with NASD 
and NYSE to coordinate anti-money laundering and analyst disclosure 
rules. According to NYSE officials, only the reporting requirements for 
the money laundering rules differ. These officials also said that the 
exchange is working with NASD to develop uniform sales practice and 
margin rules for single stock futures. 

SEC also commented that, while the review and public comment process 
can address market participants’ concerns that are raised at the time a 
rule proposal is filed, the burdens associated with different SRO rules 
may not become apparent until long after the rules have been 
implemented. SEC officials further noted that the Exchange Act does not 
require that all SRO rules be uniform. They said that SROs are entitled 
to set whatever rules they determine are appropriate for their markets 
as long as the rules comply with the Exchange Act. SEC officials 
stressed that the agency would not impede one SRO from establishing 
higher standards than another, noting that many of the differing rules 
exist for legitimate business reasons and reflect differences in 
business models among markets. NYSE officials also told us that most of 
NYSE-listed firms that do business with the public are larger broker-
dealers and that the rules imposed on larger firms are not always 
appropriate for smaller firms. 

An ongoing NASD rule modernization effort has identified differences
among NASD and other SROs’ rules and could lead to the resolution of
some differences. In 1998, NASD began a review to identify rules that
could be repealed or modernized. In May 2001, NASD issued a notice to
members stating that it intended to expand and build upon this review
with the goal of ensuring that NASD rules accomplish their objectives
without imposing unnecessary regulatory burdens. NASD also indicated
that it was developing an ongoing process for identifying rules with
regulatory costs that outweighed their benefits, including rules that 
were obsolete because of technological changes. The SIA’s response to 
the initiative discussed NASD rules that SIA concluded were 
inconsistent with those of other SROs and SEC. For example, SIA’s 
response[Footnote 37] cited an NASD rule on posting price quotations 
that SIA concluded was inconsistent with an SEC rule on displaying 
limit orders.[Footnote 38] NASD stated that it had begun the process of 
meeting with other regulators, including NYSE and the states, in an 
effort to coordinate inconsistencies among various rules. It also 
provided other regulators with pertinent comments received in response 
to its notice to members. NASD officials told us that although NASD was 
coordinating its modernization efforts with other regulators and hoped 
to eliminate inconsistencies among rules, NASD could address only its 
own rules. 

Regulators Have Improved Examination Coordination but Some Broker-
Dealers Remain Concerned about Multiple Examinations: 

SEC and SROs have taken actions to improve the efficiency of SRO
examinations of broker-dealers with multiple SRO memberships. These
actions stemmed from (1) a 1976 SEC rule under which the agency assigns
responsibility for conducting a broker-dealer’s financial and 
operational soundness examinations to a single SRO, called the 
designated examining authority (DEA); (2) another 1976 SEC rule that 
facilitated agreements among SROs to reallocate certain oversight 
responsibilities; and (3) a 1995 memorandum of understanding (MOU) 
among SEC, four SROs, and state regulators to coordinate examinations. 
While acknowledging that coordination efforts have improved examination 
efficiency, some broker-dealers said that additional improvements in 
efficiency are needed. 

SEC and SROs Have Improved Examination Coordination: 

In its role as an SRO, NASD (through NASDR) is to periodically examine
its members’ operations[Footnote 39] every 1 to 4 years (depending on, 
among other things, the size of the broker-dealer). Also in its role as 
an SRO, NYSE is to conduct annual examinations of members that do 
business with the public. NASD and NYSE examinations include two types 
of reviews. The financial and operational review determines compliance 
with requirements addressing business soundness. The sales practice 
review determines compliance with requirements addressing, among other 
things, the quality of trade execution, the existence of unauthorized 
trading, the fairness of pricing, and fair dealings with customers, as 
well as compliance with market-specific rules governing member conduct 
and trade execution. SROs may also conduct cause or special purpose 
examinations as necessary to address specific problems or industry 
concerns. 

In 1976, SEC adopted rule 17d-1, under which it designates a single SRO 
as the DEA responsible for financial compliance examinations[Footnote 
40] of individual broker-dealers that are members of multiple SROs. 
This rule was adopted pursuant to the Securities Act Amendments of 
1975, which authorizes SEC to adopt rules to relieve SROs of the 
duplicative responsibility of examining their members for compliance 
with the Exchange Act, its rules, and SRO rules when the broker-dealer 
is a member of more than one SRO. However, because Rule 17d-1 relates 
only to financial compliance examinations, the common members of NASD 
and NYSE remained subject to sales practice examinations by both NASDR 
and NYSE. 

According to SEC officials, the agency selects the DEA for common 
members based on the market the broker-dealer uses to execute a 
preponderance of its customer orders or the market in which the broker-
dealer has the most memberships. As of March 31, 2002, according to 
NYSE officials, NYSE was the DEA for about 250 broker-dealers that were 
also members of and subject to examination by NASD. According to
NYSE, these firms represented approximately 90 percent of customer
assets in the securities industry. 

Also in 1976, SEC adopted Rule 17d-2, which permitted SROs to establish
joint plans for allocating certain regulatory responsibilities that 
involved their common members. Under the rule, which was also adopted 
as a result of the Securities Act Amendments of 1975, all plans must be 
filed with SEC for approval. SEC was to approve plans that, among other
things, fostered cooperation and coordination among SROs. For example,
SEC approved a plan in 1983 under which the American Stock Exchange,
the Chicago Board Options Exchange, NASD, NYSE, the Pacific Exchange,
and the Philadelphia Stock Exchange periodically rotate among 
themselves responsibility for options-related sales practice 
examinations for their common members. SEC approved other plans in the 
1970s and 1980s, under which the American Stock Exchange and the 
regional exchanges deferred certain regulatory responsibilities of 
their common members to the DEA (either to NASD or NYSE). 

Concurrent with proposed legislation[Footnote 41] and related hearings, 
SEC, four SROs,[Footnote 42] and the state securities regulators 
[Footnote 43] entered an MOU in November 1995 to coordinate broker-
dealer examinations. The MOU provided for the SROs and states (through 
the North American Securities Administrators Association) to meet 
requests from broker-dealers to coordinate specified on-site regulatory 
examinations. In responding to these requests, SROs were to share 
information and devise ways to avoid duplication. To the extent 
practicable, sales practice examinations conducted by the DEA and any 
other SROs were to be conducted simultaneously with the DEA’s financial 
and operational examination. Cause examinations that resulted from 
customer complaints or other matters were not subject to the MOU, nor 
were the examinations that SEC conducted to evaluate the quality of SRO 
oversight. However, the MOU encouraged coordination and cooperation for 
all examinations to the extent possible. 

An SEC official told us that the agency closely monitors and assesses 
SRO examination coordination. According to SEC and SRO officials,
representatives of SEC, all SROs, and the states attend annual summits 
to discuss examination coordination, review examination results from the
prior year, and develop plans for coordinating examinations for the
coming year. In addition, regional SEC staff and SRO compliance staff 
are to meet quarterly to discuss and plan examination coordination, and 
SRO examiners are to meet monthly to plan specific examinations of 
common members. At these latter meetings, examiners are expected to, 
among other things, collaborate on fieldwork dates, document requests, 
and broker-dealer entrance and closeout meetings. SROs also are to 
share their prior examination reports before beginning fieldwork. 

Under the 1995 MOU, SEC agreed to maintain a computerized database to
monitor examination coordination. SEC developed the criteria for
coordinated examinations under the MOU as well as a database to track
the number of broker-dealers that requested and received coordinated
examinations. Under SEC criteria, examinations are coordinated when the
SROs have at least 1 day of concurrent fieldwork at the targeted broker-
dealer. An SEC official told us, however, that concurrent fieldwork was 
only one measure of coordination and did not completely reflect the 
quality of coordination. However, using this measure, SEC calculated 
that from 1997 through 2000 an average of 90 percent of those 
requesting coordinated examinations received them and that in 2000 96 
percent of requestors received coordinated examinations. According to 
SEC officials, requests for coordinated examinations could not be 
honored because other scheduled examinations took longer than expected 
or because examiners had been reassigned to previously unscheduled 
cause examinations. 

Some Broker-Dealers Have Remained Concerned about Multiple 
Examinations: 

SEC’s most recent efforts to address concerns about multiple 
examinations have focused on improving examination coordination. In a
June 1998 report,[Footnote 44] SIA concluded that, although SEC and the 
SROs had made considerable progress toward improving examination 
coordination for broker-dealers with multiple SRO memberships, more 
work remained to be done to reduce duplication of efforts. In 
discussions with us, some broker-dealers expressed continued 
dissatisfaction with inefficiencies associated with multiple 
examinations. For example, although examinations could take a few 
weeks, according to some broker-dealers, when all examination steps 
(including both pre- and post-examination) were taken into account, 
firms could be subject to some part of the examination process 
continuously throughout the year, even with coordination. Because of 
the anecdotal nature of the information provided, we could not 
determine the extent to which multiple examinations caused 
inefficiencies or the extent to which efforts to address inefficiencies 
through improved coordination were successful. 

SRO data show that broker-dealers’ participation in the coordinated
examination program has been declining. For example, the total number
of NYSE and NASD member firms participating in the program declined
from about 63 percent in 1998 to about 54 percent in 2000. According to
SEC officials, these numbers do not necessarily indicate problems with 
the coordinated examination program, since broker-dealers opt in or out 
of the program for many reasons. SEC officials told us that some broker-
dealers that have tried the coordinated examination program have 
concluded that it is more efficient for them to have two separate 
examinations. They said that an average of five broker-dealers 
participating in the coordinated examination program leave the program
each year, typically because they lacked the space to accommodate the
larger teams that accompany concurrent examinations or otherwise found
the examinations to be disruptive to their operations. For example, some
broker-dealers have concluded that it is not efficient for them to have 
staff with expertise in different areas of the firm’s operations (such 
as sales practices and finance) available to interact with examiners at 
the same time. 

SEC officials told us that they were aware of broker-dealers’ concerns
about examination coordination and that these concerns had been 
addressed on a case-by-case basis. SEC officials stated that they often
sought informal feedback from individual broker-dealers and industry
trade groups and would continue to urge broker-dealers to discuss
examinations and the examination process with SEC and SRO staff. SEC
officials also said that in mid-2001, the agency began a pilot program 
to coordinate the examinations of one large broker-dealer. The pilot 
includes SEC, NYSE, NASDR, the Chicago Board Options Exchange, and a 
number of state regulators. SEC expects the program to help determine 
whether the agency can enhance information sharing among regulators and
alleviate any burdens associated with broker-dealers being examined by
multiple regulators. 

Market Participants Have Discussed Alternative Approaches to Self- 
Regulation: 

Securities market participants have discussed alternative approaches to
self-regulation that would address, at least in part, concerns about the
current self-regulatory structure. SEC officials said that the agency 
did not plan to dictate changes in the current structure to address 
these concerns but instead preferred that market participants reach a 
consensus on whether a need for change existed and, if so, the type of 
change that would be appropriate. One alternative would expand the DEA 
program beyond financial compliance to cover sales practices. An 
alternative some ECNs have discussed for addressing their concerns 
involves registering as exchanges and becoming SROs. Also, the broader 
securities industry has discussed alternatives that would more 
dramatically change or replace the current self-regulatory structure. 
These alternatives were detailed in an SIA report published in January 
2000[Footnote 45] and included consolidating responsibility for broker-
dealer self-regulation and cross-market issues in a single entity not 
affiliated with any market (hybrid SRO model), consolidating all self-
regulation—market-specific and broker-dealer—in a single entity (single 
SRO model), or having SEC assume all the regulatory functions currently 
performed by SROs (SEC-only model). At this time, none of these models 
appears to have the support from market participants needed for 
implementation. 

SEC Does Not Plan to Dictate Change: 

According to SEC officials, the agency does not plan to dictate changes 
to the regulatory structure. SEC officials told us that they believed 
the agency had the authority it needed to make changes but preferred 
that the industry reach a consensus on whether the need for change 
existed and, if so, what type. Additionally, they said that industry 
initiatives, such as Nasdaq’s application to register as an exchange, 
were transforming the regulatory landscape. They elaborated that if 
Nasdaq became an exchange, it would separate from NASD, mitigating ECN 
concerns about conflicts of interest. In the meantime, SEC officials 
said that the current self-regulatory structure had been working 
adequately and that immediate action was not needed. SEC noted that 
members could initiate improvements through their SROs, express 
opposition to a proposed course of action directly to the SRO, or voice 
their concerns to SEC. Additionally, broker-dealers could respond to 
proposed SRO rules both through SRO committees and during the public 
comment process and could also use their membership in organizations 
such as SIA to lobby for change. 

The DEA Program Could Be Expanded: 

The Exchange Act provisions under which SEC assigns a single SRO as
DEA with responsibility for financial compliance examinations could be
amended to include sales practice examinations. The result would be that
each broker-dealer would have only one examining SRO, thereby 
eliminating examinations by multiple SROs. However, this approach
would not address the conflicts of interest that arise when SROs that
operate a market regulate competitors or the differences in rules and 
rule interpretations among SROs. 

SEC opposed a provision to expand the DEA program that was included in
proposed 1995 legislation.[Footnote 46] In related congressional 
hearings, the then SEC chairman testified that, while SROs currently 
monitor trading activities in their own markets, the provision would 
seem to require that DEAs also monitor trading in other SROs’ markets, 
which could be costly and significantly less effective than the current 
system. The chairman also pointed out that while an SRO has 
considerable incentive to enforce its own rules, its incentive to 
enforce the rules of other SROs might not be as strong. He stated that 
requiring an SRO to enforce the rules of another SRO would be 
inconsistent with section 19(g) of the Exchange Act, under which each 
SRO is to enforce compliance with its own rules. 

Some market participants have also discussed a proposal that would allow
broker-dealers, rather than SEC, to select their DEAs. NASD officials 
were concerned that this proposal could threaten NASD’s ability to 
provide affordable regulatory services to small firms. NASD officials 
said that, under this proposal, the large broker-dealers might select 
NYSE as their DEA, while the small ones might select NASD. NASD would 
then lose the revenue from large broker-dealers that currently 
subsidizes the cost of regulatory services for smaller broker-dealers. 
For example, according to NASD officials, the smallest NASD member pays 
$600 in annual fees, but the average examination for such a broker-
dealer costs from $7,000 to $10,000. According to NASD officials, 
allowing broker-dealers to select their DEAs could threaten the 
existence of NASD and thousands of small broker-dealers. 

ECNs Could Become SROs: 

An ECN or other alternative trading system could become an SRO by 
registering as an exchange and in doing so would avoid regulation by a
competing SRO. Having each ECN become an SRO would reduce conflicts
of interest that can arise when SROs that operate a market regulate 
ECNs. However, this alternative would not address the regulatory 
inefficiencies that result from broker-dealers having multiple SRO 
memberships. Three ECNs—Island, Archipelago, and NexTrade—have explored 
becoming securities exchanges, although no formal filings are currently 
before SEC. Archipelago has since become a facility of the Pacific 
Exchange. 

NASD officials expressed a general concern that, if SROs proliferate,
regulatory information would be reported to different regulators without
adequate coordination. Because no one regulator would see all relevant
information, abuses could continue undetected. They were further 
concerned that competition among regulators—to be distinguished from
competition among markets—could lead to a race to the lowest regulatory
standards and undermine investor confidence in the securities markets.
Other market participants have observed that by marketing the quality of
their services to potential clients, competing regulators could create
higher regulatory standards. One ECN emphasized that SEC’s existing SRO
oversight programs focus on assessing whether regulatory service 
providers meet acceptable levels of performance. 

Broker-Dealers and Cross-Market Rules Would Be the Responsibility of a 
Single Entity (the Hybrid SRO Model): 

The SIA report endorsed replacing the current self-regulatory structure
with the hybrid SRO model, a proposal that was discussed in the early
1970s. Under the hybrid SRO model, a single entity unaffiliated with any
market would be created to assume responsibility for broker-dealer
oversight and cross-market rules, including those related to sales
practices, industry admissions, financial responsibility, and cross-
market trading. Individual SROs would remain responsible for market-
specific rules such as those related to listings, governance, and 
market-specific trading. 

Although some SIA members said it was premature to revamp the current
regulatory structure, the majority supported the hybrid SRO model 
because they believed that it would reduce member-related conflicts of
interest and SRO inefficiencies. According to SIA, potential conflicts 
of interest would be reduced because the new SRO would not be affiliated
with a competing market. Eliminating duplicative SRO examinations would 
reduce inefficiencies in areas such as rulemaking, examinations, and 
staffing. SEC officials agreed that consolidating member regulation 
into one SRO was an advantage of the hybrid SRO model. They noted that
the industry was moving toward a hybrid model as Nasdaq separated from
NASD and NASD contracted to provide regulatory services to more SROs.
Although NASD officials told us that they did not have an official 
position on the hybrid SRO model, NASD has supported the concept of 
separating market-specific and member regulation in the past. In 
February 2000 testimony, the then NASD chairman noted that NASD’s 
separation of Nasdaq and NASDR is the first step toward “the right 
regulatory model: the hybrid SRO model.”[Footnote 47] 

In stating its opposition to self-regulatory changes, the NYSE chairman
said that spinning off NYSE regulation into an unaffiliated regulatory
entity would weaken investor protection and do irreparable harm to the
NYSE brand name. He noted that funding a separate regulatory body 
independent of the exchange would eliminate economic efficiencies and
synergies that result from the integration of regulation into the NYSE
market as a whole. NYSE officials told us that because the hybrid model
separates member from market-specific regulation, the hybrid regulator’s
examinations would not review the operations of the entire broker-dealer
and thus would be less effective than examinations conducted under the 
current regulatory approach. NYSE officials also said that the exchange
had postponed its plan to demutualize for several reasons, including
concern that such action might have had the negative consequence of 
forcing NYSE to separate its regulatory and market functions. SIA agreed
that the disadvantages of the hybrid SRO model included the model’s
inability to address market-specific conflicts of interest. SIA and 
others concluded, however, that the advantage of having personnel with
specialized knowledge overseeing market operations outweighed this
disadvantage. 

According to the SIA report, SIA attempted to gather data showing that 
the hybrid SRO model would be a cost-effective approach to self-
regulation. However, it was unable to obtain the data it needed from 
the SROs. In the absence of active support from NYSE and SEC for the 
model, SIA is not currently pursuing it as a means of addressing market 
participants’ concerns about conflicts of interest and regulatory 
inefficiencies. 

Markets and Broker-Dealers Would Be Regulated by One Entity (the Single 
SRO Model): 

The SIA report also discussed the single-SRO model as a means of 
addressing concerns about both conflicts of interest and regulatory
inefficiencies. Under this model, a single SRO would be vested with
responsibility for all regulatory functions currently performed by the
SROs, including market-specific and broker-dealer regulation. According
to SIA, the single SRO model could eliminate the conflicts of interest 
and regulatory inefficiencies associated with multiple SROs, including 
those that would remain under the hybrid SRO model. However, SIA did not
endorse this alternative, primarily because of the risk that self-
regulation would become too far removed from the functioning of the 
markets—a point of view that was similar to NYSE’s comments on the 
hybrid model. 

In addition, and in contrast to broker-dealer regulation, SEC officials 
said that it might not be appropriate or feasible to give a single SRO
responsibility for surveilling all the markets because of differences 
in the way trades are executed in each. That is, Nasdaq, NYSE, and other
markets have different rules that reflect their different ways of 
executing trades. SEC has taken the position that SROs should continue 
to have ultimate responsibility for enforcing rules unique to the SRO 
or relating to transactions executed in the SRO’s market. Market 
operators have generally shared this view. 

SEC Would Assume All Regulatory Responsibility (the SEC-Only Model): 

The SEC-only model would address concerns about conflicts of interest
and regulatory inefficiencies by eliminating all self-regulation. Under 
this model, SEC would assume all the regulatory functions currently
performed by SROs. Under a variation of this alternative that is not
discussed in the SIA report, SEC would assume just NASD’s obligation to
regulate ECNs and other alternative trading systems. SIA did not endorse
the SEC-only model because doing so would eliminate self-regulation of
the securities industry, taking with it the expertise that market 
participants contribute. SIA also expected the SEC-only model to be more
expensive and bureaucratic, because implementing it would require 
additional SEC staff and mechanisms to replace SRO regulatory staff and
processes. In addition, according to the report and SEC, a previous SEC
attempt at direct regulation was not successful, owing to its high cost 
and low quality (relative to self-regulation), convincing SEC and other 
market participants that it was not a feasible regulatory approach. 
[Footnote 48] 

Conclusions: 

As competition continues to drive the evolution of the securities 
markets, concerns about the conflicts of interest inherent in the 
current self-regulatory structure have grown in importance. Such 
concerns, if not effectively addressed, could undermine the cooperative 
nature of self-regulation and erode confidence in the fairness of the 
securities markets. As a result, an ongoing challenge for SEC and the 
SROs will be to respond effectively to both real and perceived 
conflicts of interest. 

The extent of the regulatory burden generated by differences in SROs’
rules and their interpretation and by multiple examinations of broker-
dealers is unknown. Obtaining a better understanding of related concerns
could help address the dissatisfaction some broker-dealers have 
expressed with the current self-regulatory structure. For example, 
differences in rules and their interpretations have been used to 
justify the need for multiple examinations. As a result, the success of 
efforts to address concerns about multiple examinations could be 
related to how concerns about differences in rules are addressed. To 
improve its understanding of broker-dealers’ concerns, SEC could work 
with NASD, NYSE, and other market participants to identify and address 
differences in rules that might cause material inefficiencies in the 
regulatory process. SEC could also work with these market participants 
and through its ongoing pilot program to better assess whether further 
improvements in examination coordination could address the most 
significant problems associated with multiple examinations of broker-
dealers. As part of these efforts, SEC could instruct the SROs to 
provide the agency with formal assessments of broker-dealers’ 
satisfaction with the coordinated examination program, including 
determining why some broker-dealers choose not to participate and why 
others terminate their participation, and of market participants’ 
specific concerns about rules. For example, a survey that is 
representative of broker-dealers and that is administered by a neutral 
party could be used to determine the nature and extent of concerns 
about rules and examinations. Such information might also be useful to 
SEC and the industry in assessing the effectiveness of the current 
regulatory structure. 

Some broker-dealers and market participants believe that the concerns
raised by changes in the markets warrant further examination of 
alternatives for revising the self-regulatory structure. In contrast, 
SEC has observed that the regulatory landscape is in the process of 
transformation and that, thus far, the current self-regulatory 
structure has been working adequately. Without additional SEC and 
industry support, major changes are not expected. 

Recommendations: 

We recommend that the chairman, SEC, work with the SROs and broker-
dealer representatives to implement a formal process for systematically 
identifying and addressing material regulatory inefficiencies caused by
differences in rules or rule interpretations among SROs and by multiple
examinations of broker-dealers. In doing so, we recommend that SEC
explore with the SROs and other market participants various methods for
obtaining comprehensive feedback from market participants, such as
having the SROs use a neutral party to independently collect and assess
market participants’ views. 

SEC, SRO, and Industry Comments and Our Evaluation: 

We requested comments on a draft of this report from the heads, or their
designees, of SEC, NASD, Nasdaq, NYSE, SIA, and three ECNs. We received 
written comments from SEC, NASD, Nasdaq, and SIA that are summarized 
below and reprinted in appendixes I through IV. In addition, we 
received oral comments from the general counsel of one ECN on March 18, 
2002; they are also summarized below. Finally, we received technical 
comments from SEC, NASD, NYSE, SIA, and a second ECN that are 
incorporated into the report as appropriate. The third ECN did not 
provide comments. The respondents generally agreed with the conclusions
and recommendations in the draft report, however, three respondents
expressed additional concerns. 

SEC officials endorsed our recommendations and indicated that the 
agency would work closely with NASD and NYSE to implement them. NASD, 
which also agreed with our recommendations, highlighted its efforts to 
resolve issues caused by differences in rules or rules interpretations 
through it rule modernization project. NASD noted that its authority is 
limited to addressing NASD rules and cited the importance of SEC 
participation to further efforts to reduce inconsistencies in rules. 

Nasdaq commented that the draft report generally provided an accurate
characterization both of the debate about conflicts of interest between 
the primary SROs—NYSE and Nasdaq—and their respective markets and of 
some of the steps that are being taken to mitigate those conflicts. 
However, Nasdaq also said that the report largely overlooked a serious
challenge to the integrity of the self-regulatory system—that is, the
alignment of regional stock exchanges with ECNs for trading Nasdaq 
stocks. Nasdaq commented that these alignments have copied Nasdaq’s
“competing dealer” market structure without also adopting the safeguards
necessary to regulate such a market. While this issue may deserve
additional attention, our report focused on concerns about potential
abuses of regulatory authority by SROs that regulate members against
which they compete for order flow rather than on the broader issues of
competition among markets or the quality of self-regulation SROs 
provide. The draft report did note that SEC assesses the quality of all 
the SROs’ regulatory programs, which includes those of the regional 
exchanges. It also stated that the concerns addressed were identified 
through a variety of means, including discussions with Nasdaq officials 
and other market participants, and that they did not represent all 
existing concerns. 

SIA agreed with the report’s conclusions and recommendations but also
expressed concern that SROs often file rule changes with SEC without
prior public notice or opportunity for comment. As a result, affected 
firms learn of proposed rule changes only when the rules are published 
for comment in the Federal Register. SIA expressed a similar concern 
about rule interpretations or clarifications that inadvertently impose 
new substantive obligations on members, noting that SROs also issue 
these changes without any public notice or opportunity for comment.
Accordingly, SIA suggested that market participants be engaged at the
outset of the regulatory dialogue in order to produce more balanced, 
resource-efficient regulation. We recognize that the need for public
comment must be balanced against the need for SROs to expeditiously
implement rules that can affect their competitiveness and that SEC and
the industry have been attempting to balance these sometimes conflicting
demands. To the extent that the timing of the public comment process is 
a factor causing differences in rules and their interpretations, this 
issue could be explored as part of SEC’s and the industry’s efforts to 
implement our recommendations. 

The ECN that provided oral comments on the draft report focused on
concerns about conflicts of interest in the self-regulatory structure as
SROs increasingly compete with the members they regulate. The ECN
commented that the report did not capture the full extent of the
“dysfunction” and competitive conflict in the current self-regulatory
structure, emphasizing its concern that ECNs had no viable alternative 
to being regulated by a competitor. The final report includes some 
additional information the ECNs provided in response to the draft that 
further illustrates the nature of their concerns. 

Scope and Methodology: 

To review how SEC, NASD, and NYSE are addressing concerns about (1) the 
impact of increased competition, including demutualization, on the 
ability of SROs to effectively regulate members with which they compete
and (2) possible regulatory inefficiencies associated with broker-dealer
membership in multiple SROs, we reviewed relevant securities laws and
SRO rules, SEC concept releases and studies, SEC and SRO proposed rule
changes, an NASDR rule modernization notice, industry and academic 
studies and research papers, and articles in academic and industry 
publications. We also reviewed comment letters received on releases and
proposals published in the Federal Register. In addition, we interviewed
officials of two federal agencies (the Commodity Futures Trading
Commission and SEC); three SROs (NASD (including Nasdaq and NASDR), the 
National Futures Association,[Footnote 49] and NYSE); three ECNs; the
Arizona Stock Exchange; two industry associations (SIA and the 
Investment Company Institute[Footnote 50]); three investment companies 
that manage mutual funds or pension funds; eight registered broker-
dealers (in addition to the three ECNs); and two industry experts. We 
also identified the concerns that are addressed in the report through 
these document reviews and interviews. As a result, the concerns 
identified do not necessarily represent all those that exist. Our 
review focused on the two largest SROs in the equities markets—NASD and 
NYSE—because concerns related to the dual role of SROs as market 
operators and regulators applied primarily to these SROs. They were 
also the SROs that were the subject of concerns about the efficiency of 
SRO rules and examinations affecting members that belong to multiple 
SROs. Our review focused primarily on the securities markets because 
the issues that have arisen in these markets have not yet surfaced to 
the same extent in other markets. 

To describe alternative approaches that some securities market 
participants have discussed as a means of addressing concerns about the
current self-regulatory structure, we reviewed industry and academic
studies and research papers, articles in academic or industry 
publications, and congressional hearing records. We discussed the 
alternatives identified with the officials cited above. 

We did our work in Chicago, IL; New York, NY; and Washington, D.C.,
between October 2000 and March 2002 in accordance with generally
accepted government auditing standards. 

We will send copies of this report to other interested congressional
committees. We will also send copies to the chairman of SEC, chairmen
and chief executive officers of NASD and Nasdaq, president of NASDR,
chairman and chief executive officer of NYSE, chairman and president of
SIA, and the three ECNs. Copies will be made available to others upon
request. 

For any questions regarding this report please, contact me at (202) 512-
8678, hillmanr@gao.gov, or Cecile Trop, Assistant Director, at (312) 
220-7705, tropc@gao.gov. Key contributors include Roger Kolar, Melvin 
Thomas, Sindy Udell, and Emily Chalmers. 

Signed by: 

Richard J. Hillman: 
Director, Financial Markets and Community Investment: 

[End of section] 

List of Congressional Committees: 

The Honorable Paul S. Sarbanes:
Chairman:
The Honorable Phil Gramm:
Ranking Minority Member:
Committee on Banking, Housing and Urban Affairs:
United States Senate: 

The Honorable Michael G. Oxley:
Chairman:
The Honorable John J. LaFalce:
Ranking Minority Member:
Committee on Financial Services:
House of Representatives: 

The Honorable W. J. “Billy” Tauzin:
Chairman:
The Honorable John D. Dingell:
Ranking Minority Member:
Committee on Energy and Commerce:
House of Representatives: 

[End of section] 

Appendix I: Comments from the Securities and Exchange Commission: 

United States: 
Securities And Exchange Commission: 
Washington, DC 20549: 

April 2, 2002: 

Richard J. Hillman: 
Director, Financial Markets and Community Investment: 
United States General Accounting Office: 
441 G Street, N.W. 
Washington, DC 20548: 

Dear Mr. Hillman: 

We appreciate the opportunity to comment on the General Accounting 
Office's ("GAO") draft report entitled Securities Markets: Competition 
and Multiple Regulators Heighten Concerns About Self-Regulation, GAO-02-
362. 

We commend the GAO for its considerable efforts in investigating market 
participants' concerns regarding the impact of increased competition on 
the ability of self-regulatory organizations ("SROs") to effectively 
regulate members with which they compete, and the potential for 
regulatory inefficiencies associated with broker-dealer memberships in 
multiple SROs. With respect to the latter area, the Report highlights 
the concerns of some broker-dealers with multiple SRO memberships that 
differences in SRO rules and their interpretations result in 
operational inefficiencies and that examinations by multiple SROs are 
unnecessarily burdensome. The Report generally recommends that the 
Commission work with the SROs and other market participants to identify 
and address any material regulatory inefficiencies and unnecessary 
burdens. 

Inefficiencies Associated with Differing Rules and Interpretations 
Among SROs: 

As the report recognizes, the Commission staff has worked on several 
fronts over the past few years to harmonize SRO rules that address 
similar behavior. In reviewing SRO rule proposals, for example, the 
Commission staff evaluates any significant differences or 
inconsistencies between the specific proposal and other existing or 
proposed SRO rules. In particular, the Division staff generally asks 
the particular SRO to justify any differences between its proposal and 
the rules of another SRO or the Commission. The rule review process, 
including the public comment process, has been relatively effective in 
addressing broker-dealers' concerns about inconsistent or conflicting 
regulations. Nevertheless, the process can only work to address market 
participants' concerns raised at the time a rule proposal is filed. The 
burdens associated with different SRO rules may not become apparent 
until long after the rules have been implemented. 

Accordingly, we agree with the GAO that it would be helpful for the 
SROs to gather information on a more formal basis about potential 
regulatory inefficiencies created by differing SRO rules. To implement 
the GAO's recommendation, we intend to write to the New York Stock 
Exchange ("NYSE") and the National Association of Securities Dealers 
("NASD") to ask them to conduct a representative survey of their 
members to elicit their members' specific concerns, and to provide the 
Commission with the results. We understand that the NASD is already 
conducting a comprehensive review of its rules, including hiring an 
outside consultant to assist it in evacuating the results of' its 
survey. 

Certain Broker-Dealers' Concerns About Multiple Examinations: 

As noted by the GAO, the Commission staff and the relevant SROs have 
improved the coordination of regulatory examinations over the past 
several years. The Commission staff closely monitors and assesses 
examination coordination by the SROs. In fact, the Commission staff and 
SRO officials meet regularly to address, among other things, 
examination coordination. In addition, Commission and SRO officials and 
state securities regulators attend annual summits to discuss exam 
coordination, to review exam results from the prior year, and to 
develop plans for coordinated exams for the coming year. Furthermore, 
the Commission staff has conducted a number of new coordination efforts 
in an effort to make examinations more effective and efficient. While 
the Commission staff informally seeks feedback from individual broker-
dealers and from industry trade groups regarding coordination, we will 
ask the NYSE and NASD to consider conducting a survey of their members 
to aid in assessing broker-dealer satisfaction with the coordinated 
examination program. 

Conclusions: 

While we continually strive to eliminate regulatory inefficiencies, 
there may be occasions when different rules or examinations by 
different expert regulators may be desirable. Markets, for instance, 
may wish to have different rules to reflect their differing market 
structures, and certain SROs may wish to have higher standards than 
others. Nevertheless, we agree with the GAO that it would be helpful to 
implement a more formal process to identify unnecessary regulatory 
inefficiencies, and so we intend to work closely with the NASD and the 
NYSE to implement your recommendation. These efforts should dovetail 
with the efforts of Commissioner Glassman, who -- at Chairman Pitt's 
request -- is spearheading a review of the Commission's rules in an 
effort to modernize them. 

Thank you for the opportunity to comment, and for the courtesy shown to 
the staff during the course of your study. 

Sincerely, 

Signed by: 

Annette L. Nazareth: 
Director: 
Division of Market Regulation: 

Signed by: 

Lori Richards: 
Director: 
Office of Compliance Inspections and Examinations: 

[End of section] 

Appendix II: Comments from the National Association of Securities 
Dealers: 

NASD: 
National Association of Securities Dealers, Inc. 
Robert R. Glauber: 
Chairman & Chief Executive Officer: 
1735 K Street NW: 
Washington, DC 20006-1500: 
202-728-8000: 

April 1, 2002: 

Mr. Richard J. Hillman: 
Director, Financial Markets and Community Investment: 
General Accounting Office: 
Washington, D.C. 20548: 

Dear Mr. Hillman: 

This letter provides our comments on GAO's draft report Securities 
Markets: Competition and Multiple Regulators Heighten Concerns About 
Self-Regulation (GAO -02-362). Thank you for the opportunity to offer 
these comments. 

Your report covers an important issue for the regulation of the 
securities markets: whether conflicts of interests faced by self-
regulators that operate markets can harm self-regulation. We agree with 
the significance the report places on this issue. While the concept of 
an SRO necessarily involves some potential conflicts, NASD has taken 
great pains to minimize conflicts between regulation and market 
operation. During the period covered by this report, the NASD owned 
Nasdaq. To deal with possible conflicts caused by an ownership 
structure that has a market and its self-regulator under one roof, we 
formed NASD Regulation in 1996 as a separate subsidiary with its own 
board of directors. In the last year we have completed the further step 
of divesting ownership of Nasdaq, subject to SEC action to register 
Nasdaq as a separate exchange. Although we, like other self-regulators, 
employ strict internal controls to minimize the problem of potential 
conflicts, we alone among US self-regulators have taken the 
extraordinary steps of first, organizationally separating regulation 
and market operation and subsequently, divesting ownership of the 
market. 

The NASD's commitment to strong, effective regulation of the industry 
is shown not only by our unique structure and our internal controls, 
but also by the significant resources we deploy toward that end. For 
example, in 2001, NASDR spent about $400 million, about a quarter of 
which was for regulation of Nasdaq. In addition, Nasdaq spent about $15 
million on its own internal regulatory operations, such as listing 
qualification. We believe that this resource commitment is unmatched in 
the industry. 

In addition to our unique structure and massive resource commitment, we 
also are leaders in using technology to improve regulation of the 
industry, and are hard at work on using it to improve further both 
field examinations and market surveillance. For example, our INSITE 
(Integrated National Surveillance and Information Technology 
Enhancements) Surveillance system will provide the most advanced risk-
based field examination capability of any securities regulator or self-
regulator. It uses sophisticated statistical analysis and data mining 
techniques to spot risk in member firms, tracking member activity from 
internal NASDR databases and from clearing firm data to find unusual 
activity patterns. INSITE detects changes in the sales practice, 
trading, underwriting and financial responsibility areas of member firm 
operations, and sets red flags for early regulatory intervention, 
outside of the traditional, calendar driven cycle. Our district staffs 
are now piloting INSITE, and by mid-year, it will be fully implemented 
in each District Office. 

We are also enhancing our market surveillance systems, particularly ADS 
and SONAR, already some of the most sophisticated in the industry. ADS 
(Advanced Detection System) is a parameter break detection and 
discovery tool used to find suspicious activity using pattern 
recognition across the trades and quotations in the Nasdaq database. It 
integrates data mining, pattern matching, and visualization techniques 
into one large-scale application that is now used for problem detection 
in trade reporting, market integrity, best execution, and front 
running. SONAR (Securities Observation, News Analysis, and Regulation) 
monitors the markets exhaustively and accurately for indications of 
insider trading and fraud and pulls together all the information needed 
for the analyst to deal with the problems he or she finds. It includes 
a text-mining tool for use on financial press and EDGAR filings, allows 
fast, easy change of financial models, and deploys an expert system to 
spot problems. I would like to reiterate Mary Schapiro's invitation to 
you and your staff to see a demonstration of these important regulatory 
advances. 

The draft GAO report (at page 27) makes the following recommendations: 

We recommend that the Chairman, SEC, work with the SROs and broker-
dealer representatives to implement a formal process for systematically 
identifying and addressing material regulatory inefficiencies caused by 
differences in rules or rule interpretations among SROs and by multiple 
examinations of broker-dealers. In doing so, we recommend that SEC 
explore various methods for obtaining comprehensive feedback from 
market participants, including use of a neutral party to independently 
collect and assess views on the effectiveness of SEC and SRO 
regulations. 

We agree with the recommendation and point out (as noted in the report) 
that we have been working through our Rule Modernization Project to 
resolve issues caused by differences in rules or rule interpretations, 
but we can only address our own rules. We believe that the 
participation of the SEC would further the effort to reduce 
inconsistencies. In addition, we endorse the idea of seeking 
comprehensive feedback from market participants, which is also a goal 
of our Rule Modernization Project. 

Our detailed comments on your draft are contained in the attached 
document, which makes specific recommendations on the report's language 
we believe should be changed. [Attachment omitted] 

Thank you again for the opportunity to comment on your draft. If you 
have any questions, please do not hesitate to contact me or Mary 
Schapiro. 

Sincerely, 

Signed by: 

Robert R. Glauber: 

[End of section] 

Appendix III: Comments from Nasdaq: 

NASDAQ®: 
The Nasdaq Stock Market, Inc., an NASD Company: 
Richard G. Ketchum: 
President: 
richard.ketchum@nasd.com: 
1735 K Street, NW: 
Washington, DC 20006: 
202-728-8020: 
Fax: 202-728-8075: 

March 27, 2002: 

Mr. Richard J. Hillman: 
Director: 
Financial Markets and Community Investment: 
U.S. General Accounting Office: 
Washington, DC 20548: 

Re: March 12, 2002 Draft Report on Securities Markets "Competition and 
Multiple Regulators Heighten Concerns and Self-Regulation" 

Dear Mr. Hillman: 

I appreciate the opportunity to share with you the views of the Nasdaq 
Stock Market, Inc. ("Nasdaq") regarding the captioned Draft Report. We 
believe that the Draft Report generally provides an accurate 
characterization of the debate with respect to potential conflicts of 
interest between the primary self-regulatory organizations ("SROs") and 
their respective affiliated markets and some of the steps being taken 
to mitigate those potential conflicts. We believe that by focusing 
primarily on Nasdaq and the New York Stock Exchange, however, the Draft 
Report largely overlooks one of the more serious challenges to the 
integrity of the self-regulatory system-the participation in that 
system by regional exchanges that have aligned themselves with 
electronic communications networks ("ECNs"). These regional markets 
have copied the Nasdaq competing dealer market structure without also 
adopting the regulatory safeguards necessary to regulate properly such 
a market.[Footnote 51] We believe that these "exchange light" market 
models could lead to a regulatory race to the bottom whereby broker-
dealers, in an effort to cut costs, move to thinly regulated markets to 
avoid the cost of regulation. Ultimately, such a move, which is 
becoming more likely in the increasingly competitive market for trading 
Nasdaq securities, could undermine investor confidence in the markets. 
In this respect, and as discussed further below, we respectfully 
disagree with the premise of your statement on page 27 of the Draft 
Report that the GAO focused on the NASD and NYSE "because concerns 
related to the dual role of SROs as market operators and regulators 
applied primarily to these SROs." It is our hope that in response to 
this letter you will examine the potential detrimental impact on the 
self-regulatory system of recent alignments between regional registered 
national securities exchanges and ECNs. 

Threat of Exchange Light Regulation to Self-Regulatory System: 

The CSE Model: 

One SRO regulatory model warranting further GAO attention because of 
its potential detrimental impact on the self-regulatory system involves 
that of the Cincinnati Stock Exchange ("CSE"), which is expanding its 
program to trade Nasdaq securities. Nasdaq contends that the CSE has 
attempted to copy the Nasdaq competing dealer regulatory structure to 
attempt to attract ECNs and market makers while lacking the resources 
and many of the important investor protections that are necessary for 
adequately regulating such a market[Footnote 52] 

Based on public financial information that the CSE provides to the SEC, 
it is evident that the CST's total expenditures are less than 1/10 of 
those that Nasdaq spends on regulation alone in a given year. 
Presumably not all of the CST's budget goes to fund its regulatory 
program. The CSE itself has claimed that its regulatory function is as 
robust as and in some instances more robust than that of the Nasdaq 
Stock Market, and yet the financial realities make the accuracy of 
those statements highly suspected[Footnote 53] The GAO may wish to 
determine how much the CSE actually spends on regulation in a given 
year to determine the relative proportion of the exchange's resources 
that are committed to regulation. 

But funding is not the only element necessary for a robust regulatory 
program. One of the more important aspects of a regulatory program is 
the existence of an order audit trail. Ills common knowledge in the 
industry that order information with respect to Nasdaq securities must 
be reported to the NASD's OATS system. The OATS rules and technical 
specifications have been vetted by the STC and by the industry through 
the public notice and comment process. OATS information, supplemented 
by trade reporting information, wish analyzed by a highly trained 
NASDAQ regulatory staff to surveil for violations of Nasdaq and SEC 
rules. 

The CSE has claimed that its own audit trail method, which it refers to 
as Firm Order Submission ("FOPS"), is superior to OATS. Yet, we do not 
believe that an adequate independent assessment has been made to 
determine whether FOPS is insufficient for the proper surveillance of 
the CSE as it enters the market for Nasdaq securities. If FOPS is 
insufficient, we believe there is some doubt as to whether the CST's 
regulatory program is insufficient for surveillance that market. If the 
CST's order audit trail and its regulatory program as a whole are 
insufficient, we believe that investors could be exposed to trading 
abuses by market professionals, which ultimately could undermine 
investors' confidence in the entire self-regulatory system. Therefore, 
we respectfully request that the GAO work with the STC in assessing 
whether the CST's resources, rules and systems are adequate for 
properly regulating the CSE. In its examination, the GAO may wish to 
ask the CSE the following questions: 

* Does the CST have the necessary rules in place to ensure that 
customer orders are protected from overreaching by professional 
traders? How will the CST's recent proposal to remove a number of 
important customer protection rules with respect to Nasdaq securities 
(SR-CSE-01-04) impact those safeguards? 

* Does the CST have the necessary systems in place to surveil 
adequately for trading abuses by an expanded member base? 

* What is the underlying purpose of FOPS? (i.e., was it developed and 
is it used for the purpose of reconstructing markets to surveil for 
trading abuses or does it primarily serve other, non-regulatory 
functions?) 

* Does FOPS allow for the prompt and efficient reconstruction of 
markets or does it require a substantial degree of manual processing? 

* Is FOPS mandatory? If so and a CST member fails to comply, what CST 
rules is it violating? 

* If FOPS is a voluntary system, has the CSE put in place alternative 
safeguards to ensure that any information lost regarding orders that 
members choose not to put into the system is captured through other 
automated means? 

* Are any modifications to FOPS necessary to adapt it to trading in 
Nasdaq securities? 

* What data elements does FOPS capture? In particular, does FOPS 
include all trades between the dealer and its customers? Does it track 
orders originated by or received by a dealer even if those orders are 
not sent to the CSE's limit order book? If FOPS does not in itself 
capture all necessary data elements to reconstruct trading activity, 
does the CST use data gathered from other systems (e.g., trade 
reporting and trade comparison information) to supplement the FOS audit 
trail? 

* Does the CST have the necessary regulatory staff in place to analyze 
the data from FOS and any other supplemental data? 

* Have the FOS rules and technical specifications been sufficiently 
vetted and, if necessary, approved by the STC staff? 

We believe that unsatisfactory or incomplete answers to the above 
questions, in the absence of sufficient remedies by the CSE, could lead 
to regulatory problems that could damage investors' confidence in the 
self-regulatory system. 

The PCX/ARCA Model: 

Another regulatory model worth examining is the PCX/ARCA model. In 
October of 2001, the STC approved a proposal by the Pacific Exchange 
("PCX") to establish an affiliate of the Archipelago ECN as a facility 
of the PCX.[Footnote 54] To our knowledge, the approval of the PCX/ARCA 
arrangement marks the first time the SEC has permitted a market to 
operate as a registered securities exchange without important 
components of the market being owned or controlled by a regulated 
entity. Rather the regulation of the new Archipelago Exchange 
("ArcaEx") is based principally on a complex series of contractual 
arrangements. Should there ever be a regulatory problem involving one 
or more of the affiliates of ARCA, Nasdaq contends that the real-time 
regulation of the ArcaEx could be compromised and the STC's oversight 
of that market could be held at bay while the SEC staff and the courts 
attempt to untangle the myriad of commercial agreements upon which that 
regulation is based. 

One prime area for future dispute concerns the line dividing ArcaEx's 
quasi-regulatory role in regulating the day-to-day operation of the 
ArcaEx market and PCX's role as the SRO of that market. We believe this 
issue can only be resolved by a definitive statement by the SEC, the 
PCX or by a court explaining which ArcaEx business activities are and 
which are not "inconsistent with the regulatory and oversight functions 
of the PCX and PCXE", the phrase used by PCX/ARCA to define ARCA's 
regulatory reach. In the order approving the ARCA/PCX arrangement, the 
STC attempted to clarify the meaning of this phase by stating: "This 
means that Archipelago Exchange LLC will not interfere with the PCX's 
self-regulatory responsibilities." This explanation is merely 
tautological, however, and does nothing to describe what PCX's self-
regulatory responsibilities are with respect to the regulation of 
ArcaEx. 

We believe that the legal/regulatory battle that could result from the 
ambiguity of PCX's regulatory duties vis-a-vis ArcaEx, even though the 
arrangement is unique to PCX/ARCA, could injure investor confidence in 
the self-regulatory model. PCX/ARCA's planned merger with Redi ECN will 
only further complicate the regulatory picture of the ARCA 
conglomerate. Although we are hopeful that PCX will file with the SEC a 
rule proposal for effecting such a substantial merger, we are not aware 
that any has been filed to date. We believe that the absence of STC-
approved rules that discuss the regulatory treatment of Redi as a PCX 
affiliate will add further uncertainty to the self-regulatory system. 

Therefore, we respectfully request that the GAO examine the regulatory 
structure of PCX/ARCA, including its pending merger with Redi, to 
determine whether adequate safeguards have been put in place to offer 
regulatory certainty with respect to that market. 

In examining the PCX/ARCA/Redi regulatory model the GAO may wish to 
review the regulatory structure in place for ArcaEx's affiliated broker-
dealer, WAVE. WAVE, for those PCX members that choose to use it, will 
serve as the sole means for routing orders off of ArcaEx. PCX members 
that choose not to use WAVE will be prohibited from using certain 
ArcaEx order types that are available to WAVE users. At the same time, 
WAVE will also serve as an introducing broker to offer users direct 
access to ArcaEx. Finally, the same WAVE will operate an ECN for 
securities not eligible to be traded on ArcaEx. The SEC was so 
concerned about the potential for a conflict of interest between the 
ARCA conglomerate and WAVE, that the SEC determined that certain 
functions of WAVE made it a facility of the PCX and, therefore, subject 
to regulation as an exchange. With respect to other functions that the 
same affiliate performed, however, the SEC applied the much more 
lenient broker-dealer regulatory structure. We believe that this 
bifurcated regulatory structure based on functions combined with the 
contractual nature of ArcaEx's regulation raise a number of troubling 
regulatory issues. We believe that these issues should be thoroughly 
examined by the GAO to determine what impact they may have on the self-
regulatory structure. 

We would like to thank you again for allowing us to provide you with 
our thoughts on these complex and important issues. If we can be of 
further assistance, please do not hesitate to call. 

Respectfully, 

Signed by: 

Richard Ketchum: 

[End of section] 

Appendix IV: Comments from the Securities Industry Association: 

Securities Industry Association: 
120 Broadway: 
New York, NY 10271-0080: 
(212) 608-1500: 
Fax (212) 608-1604: 

1401 Eye Street, NW: 
Washington, DC 20005-2225: 
(202) 296-9410: 
Fax (202) 296-9775: 

April 3, 2002: 

Mr. Richard Hillman: 
Director, Financial Markets and Community Investment: 
U.S. General Accounting Office: 
441 G Street, N.W. 
Washington D.C. 20548: 

Dear Mr. Hillman: 

The Securities Industry Associations[Footnote 55] ("SIA") appreciates 
the opportunity to comment on the draft report of the United States 
General Accounting Office ("GAO") entitled Securities Markets: 
Competition and Multiple Regulators Heighten Concerns about Self-
Regulation ("GAO Report" or "Report"). 

SIA commends the GAO for undertaking this important and timely review 
of the existing regulatory structure. As noted in the Report, industry 
participants are facing a high degree of unnecessary duplication, 
inconsistency and inefficiencies associated with the current multiple 
self-regulatory organization ("SRO") structure. 

Although each SRO clearly has its own regulatory responsibility and 
agenda, duplicative and conflicting regulation across SROs is both 
inefficient and costly. Such rules yield little benefit while depleting 
valuable administrative and economic resources from all segments of the 
securities industry. Specifically, broker-dealers that are members of 
more than one SRO are often subject to multiple and inconsistent rules 
on the same subject, as well as each SRO's varying interpretation of 
what constitutes a rule violation and what the appropriate sanction (if 
any) is for a violation. Customers likewise may be confused as they 
"shop" for the brokerage that supplies services according to the rules 
and interpretations of a given SRO. By reducing existing redundancy and 
discrepancies, the totality of self-regulatory costs for broker-
dealers, including the cost of compliance and supervision will be 
reduced significantly, thereby allowing member firms to utilize 
resources more efficiently and effectively to benefit investors. 
Similarly, there will be corresponding cost savings to the SROs since 
each expends valuable staffing and operating resources to monitor and 
examine broker-dealer activity on identical or similar subjects. 
Indeed, SROs as a group expend unnecessary resources internally to 
consider and prepare rule filings which duplicate filings of other 
SROs. 

Notwithstanding the SEC and some SROs' attempts to identify and address 
some of these issues, inconsistent and redundant rulemaking still 
persists. Indeed, as acknowledged in the GAO Report, no formal 
regulatory process exists for assuring consistency among rules. Nor is 
it enough to point to the existing rule review and public comment 
process as the solution to these difficulties. The fact is SROs often 
file rule changes with the SEC without affording interested parties any 
prior public notice or opportunity for comment. Consequently, affected 
firms first learn of a proposed change upon its publication in the 
Federal Register well into the regulatory dialogue. This absence of 
industry vetting is particularly troublesome in the case of SRO 
"clarification" or "informational" releases through which SROs may 
inadvertently impose new substantive obligations upon members without 
providing for any public notice or comment prior to implementation. 

SIA, therefore, supports the GAO's recommendation that the SEC work 
with the SROs and broker-dealer community to implement a formal process 
for systemically identifying and harmonizing material regulatory 
inefficiencies caused by differences in rules or rule implementations 
among SROs. We would further suggest engaging market participants at 
the outset of the regulatory dialogue, which we believe will produce 
more balanced, resource-efficient regulation that ultimately benefits 
investors, regulators and broker-dealers alike. 

As with the duplicative rulemaking by multiple SROs, the redundancy 
problem also reveals itself in the broker-dealer examination context. 
As noted by the GAO, multi-member firms are subject to multiple, 
overlapping SRO examinations, which are costly and extremely time 
consuming. Although the SEC and SROs have attempted to minimize some of 
the inefficiencies of multiple examinations by establishing joint 
examination programs, sufficient duplications remain since the 
practical coordination of the SROs on examinations has not yet been 
achieved. For example, in a joint examination, the respective teams of 
examiners may agree on the format, but remain subject to the different 
agendas and directions of their respective SROs. There often is neither 
a clear division of responsibilities nor a willingness on the part of 
the examiners to accept to the findings of another SRO examiner. 
Consequently the objectives of the joint examination process are not 
often realized. SIA, therefore, also would support any efforts to 
better coordinate the examination process in order to alleviate the 
burdens associated with multi-regulator examinations of broker dealers. 

Again, we thank you for the opportunity to respond to the GAO draft 
report and to work with your staff on this matter. If you have any 
questions or require further information, please feel free to contact 
me at (212) 618-0568. 

Sincerely, 

Signed by: 

Amal Aly: 
Vice President & Associate General Counsel, SIA: 

cc: Cecile Trop, Assistant Director, Financial Markets & Community 
Investment, GAO: 

[End of section] 

Footnotes: 

[1] SROs have an extensive role in regulating the U.S. securities 
markets, including ensuring that members comply with federal securities 
laws and SRO rules. SROs include all the registered U.S. securities 
exchanges and clearing houses, the National Association of Securities 
Dealers, and the Municipal Securities Rulemaking Board. 

[2] Broker-dealers are individuals or firms that buy and sell 
securities for customers or for themselves. 

[3] ECNs are electronic trading systems that automatically execute 
matching buy and sell orders. They are a type of alternative trading 
system—an automated market in which orders are centralized, displayed, 
matched, and otherwise executed. 

[4] SIA is a trade group that represents broker-dealers of taxable 
securities. SIA lobbies for its members’ interests in Congress and 
before SEC and educates its members and the public about the securities 
industry. 

[5] The exchanges were the American Stock Exchange, Boston Stock 
Exchange, Chicago Board Options Exchange, Cincinnati Stock Exchange, 
Chicago Stock Exchange, International Securities Exchange, NYSE, 
Philadelphia Stock Exchange, and Pacific Exchange. 

[6] Sections 6(b) and 15A(b) of the Exchange Act set forth, 
respectively, the standards that national securities exchanges and 
national securities associations must meet. 

[7] Sections 6, 15A, and 19 of the Exchange Act establish a statutory 
scheme for national securities exchanges and associations that vests 
both types of entities with almost identical self-regulatory 
responsibilities and imposes virtually the same oversight requirements 
on SEC. 

[8] According to Nasdaq, as of March 25, 2002, the 11 ECNs were 
Archipelago, Attain, BTrade, Brut, GlobeNet, Instinet, Island, 
MarketXT, NexTrade, REDIBook, and Track ECN. In addition to these ECNs, 
other alternative trading systems exist, such as the Portfolio System 
for Institutional Trading, also known as POSIT. 

[9] Under SEC regulations, an ECN must be registered either as a broker-
dealer or as a national securities exchange that has the full 
regulatory responsibilities of an SRO. 17 C.F.R. § 242.301 (2001). 

[10] A market maker maintains a market in a security by standing ready 
to buy or sell that security on a regular and continuous basis at 
publicly quoted prices. 

[11] In 1993, SEC referred to automated screen-based trading systems 
used by institutions and broker-dealers, including what are now called 
ECNs and alternative trading systems, as proprietary trading systems. 
Of the current ECNs, only Instinet existed at that time. 

[12] The order-handling rules are SEC Rule 11Ac1-4 (the Display Rule) 
and amendments to Rule 11Ac1-1 (the Quote Rule). 

[13] In March 2000, SEC approved a Nasdaq rule change that allows ECNs 
to connect to the Nasdaq automated linkage for trading NYSE and 
American Stock Exchange-listed stocks, thereby allowing public access 
to these markets that is similar to that available for Nasdaq stocks. 

[14] Third-market broker-dealers are NASD members that trade exchange-
listed securities without being members of the exchange. 

[15] Adopted in 1976, NYSE Rule 390 was subsequently amended to apply 
only to stocks listed on NYSE as of April 26, 1979. Subject to many 
exceptions, the rule prohibited exchange members from dealing in NYSE-
listed securities away from a national securities exchange. SEC 
approved the repeal of the rule on May 5, 2000. 

[16] According to SEC, NYSE Rule 390’s restrictions on off-board 
trading had been criticized as an inappropriate attempt to restrict 
competition among market centers. According to NYSE, the rule was 
intended, at least in part, to encourage broker representation of
customer orders and to maximize the opportunity for investors’ orders 
to interact with one another in a central location, the theory being 
that in these ways customers would receive better order execution. 

[17] Although the motivations for demutualization are the same across 
markets, demutualization may not raise the same concerns outside the 
U.S. securities markets because of differences in market structure. For 
example, Commodity Futures Trading Commission officials told us that 
demutualization in the U.S. futures markets has raised fewer concerns 
related to conflicts of interest than it has in the U.S. securities 
markets because, due to the current structure of the markets, futures 
exchanges and their members generally have not been direct competitors. 

[18] In October 1999, the Pacific Exchange filed a proposal with SEC to 
separate its equities operation into a wholly owned corporate 
subsidiary, which SEC approved in May 2000. Subsequently, the exchange 
entered into a partnership with Archipelago Holdings, Inc., to allow a 
subsidiary—the Archipelago Exchange—to operate as a facility of the 
Pacific Exchange for trading equity securities. In September 2000, the 
Pacific Exchange announced its plan to convert into a for-profit stock 
corporation. In October 2001, SEC approved the rules allowing the 
facility to operate. 

[19] On November 13, 2000, the Chicago Mercantile Exchange became the 
first U.S. financial exchange to demutualize. On November 17, 2000, the 
New York Mercantile Exchange completed its demutualization. The Chicago 
Board of Trade was still in the process of demutualizing on March 31, 
2002. 

[20] Among the many foreign exchanges that have demutualized are the OM 
Stockholm Exchange (in 1993); the Australian Stock Exchange (in 1998); 
and in 2000, the Stock Exchange of Hong Kong, Bourse de Montreal, 
London Stock Exchange, and Toronto Stock Exchange. 

[21] For example, the International Securities Exchange has contracted 
with NASDR to provide regulatory services. 

[22] The Rudman Commission recommended the restructuring in a 1995 
report. The Commission was established to review the governance of NASD 
in response to allegations of collusion among Nasdaq market makers to 
fix prices. 

[23] Subsequently, Nasdaq filed three amendments to its initial filing, 
most recently on January 8, 2002. As of that date, Nasdaq’s application 
was pending before SEC. 

[24] To avoid concerns related to conflicts of interest involving the 
regulation of competing members, the Toronto Stock Exchange and the 
Montreal Exchange separated their market regulatory functions from 
their for-profit business functions. 

[25] NASD will still own the American Stock Exchange and will thus 
continue to regulate exchange members competing with that market. 

[26] According to NASD, NASD’s interest, if any, in Nasdaq common stock 
after the spin-off will depend on the extent to which the warrants for 
common stock that NASD sold as part of the transaction remain 
unexercised. Since some of the warrants need not be exercised until 
June 28, 2005, NASD’s final interest in Nasdaq common stock might not 
be known until then. In addition, according to NASD, NASD will retain a 
controlling interest in Nasdaq through its ownership of voting 
preferred stock until Nasdaq becomes a registered exchange. Upon Nasdaq 
becoming a registered exchange, the voting preferred stock will be 
automatically redeemed. NASD currently owns 100 percent of the 
nonvoting Nasdaq preferred stock and may continue to do so after the 
spin-off is complete. However, should Nasdaq complete an initial public 
offering or other offering of equity securities, it must buy back the 
nonvoting preferred stock with the proceeds from the offering. 

[27] According to NASD, its 10-year contract with Nasdaq can be 
terminated in the first 5 years for cause only. In the next 5 years, 
the contract can be terminated for cause or if Nasdaq is able to 
internalize the services provided by NASD or obtain them for 
significantly lower cost from a third party. 

[28] SROs’ regulatory responsibilities can generally be described as 
either broker-dealer/member-specific or market-specific. Member-
specific regulation generally includes on-site examination of broker-
dealers’ compliance with financial and sales practice rules, while 
market-specific regulation generally includes market surveillance and 
the enforcement of exchange trading rules. 

[29] NASD has a formal plan that governs the relationship among the 
NASD, NASDR, and Nasdaq boards and that is intended to ensure the 
independence of the NASDR and Nasdaq boards. 

[30] In contrast, according to an NASD official, Nasdaq’s market 
structure rule proposals follow the procedure used by other SROs that 
operate a market—the rules are typically discussed with membership 
committees but are not sent out for public comment before being 
submitted to SEC. 

[31] In January 2001, SEC proposed a rule to allow SROs to implement or 
alter trading rules (other than those related to major market structure 
initiatives) without waiting for SEC approval, provided that the SROs 
had procedures for effective surveillance of activity covered by the 
trading rules and for enforcement of the rules. According to SEC, the 
proposed rule would foster innovation by allowing SROs to move more 
quickly and would reduce the regulatory burden of SROs as well as help 
them maintain their competitiveness. As of March 31, 2002, the rule had 
not been adopted. 

[32] On October 1, 1999, Nasdaq filed proposed rule changes with SEC to 
establish order display and collection facilities and to modify its 
primary trading platform, collectively referred to as the SuperMontage 
proposal. Various aspects of the proposal were widely criticized as 
unfair or anticompetitive. After numerous amendments, SEC approved the
proposal on January 19, 2001. 

[33] Although rule proposals filed under section 19(b)(3)(A) of the 
Exchange Act are effective on filing, they are also subject to a 21-day 
comment period that begins at the time the notice of the filing is 
published in the Federal Register. The Exchange Act authorizes SEC, 
within 60 days of an SRO’s filing of a rule under section 19(b)(3)(A), 
to annul the rule change and require that the rule be refiled under 
section 19(b)(2) of the Exchange Act. 

[34] Notice of Filing of a Proposed Rule Change by the National 
Association of Securities Dealers, Inc., Relating to Member Transaction 
Fees, Securities and Exchange Commission Release No. 34-45506 (proposed 
Mar. 5, 2002). 

[35] SEC Concept Release: Regulation of Market Information Fees and 
Revenues, Securities Exchange Act Release No. 34-42208 (Dec. 9, 1999). 

[36] According to NASD, more than 5,500 broker-dealers were NASD 
members as of March 31, 2002. According to NYSE, about 250 of these 
were also NYSE members with public customers. 

[37] Comment letter from the SIA regarding Special NASD Notice to 
Members 01-35—Request for Comments on Rule Modernization Project (July 
31, 2001). 

[38] Limit orders are orders to buy or sell securities at specific 
prices (or better). 

[39] In addition to SRO examinations, a broker-dealer may also be 
subject to examinations by each state where it has offices and by SEC. 

[40] The DEA is responsible for examining member broker-dealers for 
compliance with the Exchange Act and SEC and SRO rules and regulations 
related to financial responsibility, including SEC net capital and 
customer account protection rules. 

[41] The proposed legislation was called the Capital Markets 
Deregulation and Liberalization Act of 1995 (H.R. 2131). Although the 
proposal did not become law, a provision that required SEC to improve 
coordination was subsequently included in the National Securities
Market Improvement Act of 1996, which became section 17(k) of the 
Exchange Act. 

[42] The four SROs that entered into the MOU were the American Stock 
Exchange, the Chicago Board Options Exchange, NASD, and NYSE. 

[43] The North American Securities Administrators Association agreed to 
the MOU on behalf of state regulators. The association is an 
organization of state, provincial, and territorial securities 
administrators in Canada, Mexico, and the United States that is devoted 
to investor protection and efficient capital formation. 

[44] SIA surveyed its members about examinations done in 1997, the 
first full year that the MOU was in effect, and reported the results in 
Regulatory Examination Survey Report, SIA, June 1998. 

[45] Reinventing Self-Regulation, White Paper of the Securities 
Industry Association’s Ad Hoc Committee on Regulatory Implications of 
De-Mutualization, Jan. 5, 2000. 

[46] The provision, which did not become law, was included in the 
Capital Markets Deregulation and Liberalization Act of 1995, H.R. 2131, 
104th Cong. (1995). 

[47] Testimony by Frank Zarb, chairman, NASD: Committee on Banking, 
Housing and Urban Affairs; United States Senate (Washington, D.C.: Feb. 
29, 2000). 

[48] In 1965, SEC became responsible for direct regulation of a small 
number of broker-dealers that traded only in the over-the-counter 
market. This program, called the Securities and Exchange Only, or SECO 
program, was designed to provide participating firms with a regulatory 
alternative to NASD. In 1983, SEC concluded that the industry would be 
better served if the program were discontinued, because needed 
improvements would be costly and not an efficient use of agency 
resources. 

[49] The National Futures Association is an SRO that is responsible, 
under Commodity Futures Trading Commission oversight, for qualifying 
commodity futures professionals and for regulating the sales practices, 
business conduct, and financial condition of its member firms. 

[50] The Investment Company Institute is a trade group that represents 
mutual funds. 

[51] The Draft Report at page 24 mentions without elaboration the 
NASD's concern that competition among regulators could lead to a race 
to the lowest regulatory standards and undermine investor confidence in 
the securities markets. 

[52] For a broader discussion of Nasdaq views with respect to the CSE 
regulatory model see letters to Jonathan Katz, Secretary, SEC, from 
Richard Ketchum, President, Nasdaq (January 9, 2002) and from Edward S. 
Knight, Executive Vice President and General Counsel, Nasdaq (March 6, 
2002). 

[53] See letter to Jonathan Katz, Secretary, SEC, from Jeffrey T. 
Brown, Vice President Regulation and General Counsel, CSE (January 24, 
2002). 

[54] Exchange Act Release No. 44983, October 25, 2001 (order approving 
File No. SR-PCX-00-25) (PCX/ARCA Order). Many of the concerns raised 
below were also discussed in Nasdaq's comments to the SEC on the 
proposed merger between PCX and ARCA. See letters to Jonathan Katz, 
Secretary, SEC, from Richard Ketchum, President, Nasdaq (June 4, 2001, 
and January 22, 2001). 

[55] The Securities Industry Association brings together the shared 
interests of nearly 700 securities firms to accomplish common goals. 
SIA member firms (including investment banks, broker-dealers, and 
mutual fund companies) are active in all U.S. and foreign markets and 
in all phases of corporate and public finance. The U.S. securities 
industry manages the accounts of nearly 80 million investors directly 
and indirectly through corporate, thrift, and pension plans, and 
generates $358 billion of revenue. Securities firms employ 
approximately 760,000 individuals in the United States. More 
information about SIA is available on its home page: [hyperlink, 
http://www.sia.com]. 

[End of section] 

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