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Testimony: 

Before the Subcommittee on the Legislative Branch, Committee on 
Appropriations, U.S. Senate: 

United States Government Accountability Office: 

GAO: 

For Release on Delivery Expected at 10:00 a.m. EDT: 

Wednesday, May 24, 2006: 

Capitol Visitor Center: 

Update on Status of Projects's Schedule and Cost As of May 24, 2006: 

Statement of Terrell Dorn, Director: 
Bernard L. Ungar, Director: 
Physical Infrastructure Issues: 

GAO-06-803T: 

Mr. Chairman and Members of the Subcommittee: 

We are pleased to be here today to assist the Subcommittee in 
monitoring progress on the Capitol Visitor Center (CVC) project. Our 
remarks will focus on the Architect of the Capitol's (AOC) progress in 
achieving selected project milestones and in managing the project's 
schedule since the Subcommittee's April 27, 2006, hearing on the 
project.[Footnote 1] As part of this discussion, we will address a 
number of key challenges and risks that continue to face the project, 
as well as actions AOC has taken or plans to take to address these 
risks. In addition, we will discuss the status of the project's costs 
and funding. 

Our remarks today are based on our review of schedules and financial 
reports for the CVC project and related records maintained by AOC and 
its construction management contractor, Gilbane Building Company; our 
observations on the progress of work at the CVC construction site; and 
our discussions with the CVC team (AOC and its major CVC contractors), 
AOC's Chief Fire Marshal, and representatives from the U.S. Capitol 
Police. We also reviewed AOC's construction management contractor's 
periodic schedule assessments and daily reports on the progress of 
interior wall and floor stonework. 

In summary: 

Since the Subcommittee's April 27 CVC hearing, the CVC team has 
continued to move the project's construction forward, and AOC is still 
proposing the same opening dates--April 2007 for the base CVC project 
and May 2007 for the House and Senate expansion spaces--but we continue 
to believe, as we said at the March and April hearings, that the 
proposed opening dates do not allow enough time to complete several 
critical activities and to address problems, challenges, risks, and 
uncertainties. Since the April 27 hearing, the installation of critical 
interior wall and floor stone has continued, together with other 
interior and exterior construction work, and the sequence 2 contractor 
has further developed plans to prevent trade stacking[Footnote 2] 
during finish work. Although the sequence 2 contractor exceeded its 
installation target for interior wall stone during the last 4 weeks, 
the pace of floor stone installation remained far below the targeted 
pace; the dates for completing the construction of the overall base 
project and expansion spaces were extended; and several activities fell 
behind schedule--not enough to affect the overall completion dates 
based on the project schedule, but increasing the potential for future 
delays. In addition, the sequence 2 contractor met only one of the nine 
milestones being tracked for this hearing, and this contractor's 
monthly billings continue to indicate that construction work is not 
likely to be completed on schedule as AOC anticipated. The CVC's fire 
protection system has not yet been approved; critical building systems 
still have to be commissioned and tested; and although the project's 
overall design is essentially complete, certain design or work scope 
elements are still incomplete or are being clarified or refined. If the 
CVC team is successful in addressing these issues, we believe that the 
base CVC project can still possibly be opened to the public with a 
temporary cap on visitor occupancy in May 2007 and that the expansion 
spaces can likely be opened for occupancy beginning in mid-August to 
early September 2007. AOC may be able to reduce some of the time 
scheduled for the expansion spaces if it implements a phased opening 
plan and is able to perform acceptance testing of the CVC and the 
expansion spaces concurrently rather than sequentially--possibilities 
AOC is continuing to explore. However, the delays that have occurred 
since the Subcommittee's last CVC hearing compound the concern we 
previously expressed that AOC will be challenged to meet even the later 
dates we are projecting because of the problems, challenges, risks, and 
uncertainties facing the project. Accordingly, as we indicated during 
the Subcommittee's April 27 CVC hearing, we plan to reassess the 
project's schedule again this summer. 

As we reported at the Subcommittee's March 15 and April 27 CVC 
hearings, we estimate that the total cost to complete the entire CVC 
project is about $556 million without an allowance for risks and 
uncertainties and $584 million with such an allowance. To date, about 
$530 million has been provided for CVC construction. We continue to 
estimate that AOC will need about $25.6 million more in CVC 
construction funds to complete the entire CVC project. This estimate 
does not allow for risks and uncertainties and takes into account 
funding that AOC plans to use from existing appropriations. In 
addition, as we indicated during the March 15 hearing, AOC 
preliminarily expects to need about $950,000 in fiscal year 2007 AOC 
general administration appropriations that Congress has not yet 
provided. These funds are needed to pay for contractual support 
necessary to complete acceptance testing of the facility's fire 
protection system in time to meet the project's schedule. AOC plans to 
determine if it can reduce the amount needed for this contractual 
support; we will keep the Subcommittee apprised of this situation. 
Furthermore, the CVC is likely to incur additional costs because of 
recent scope and design changes related to its security and fire 
protection systems and problems associated with the utility tunnel; 
however, our $556 million cost-to-complete estimate may include 
sufficient contingency funds to cover these costs. We plan to reassess 
our cost-to-complete estimate this summer and will keep the 
Subcommittee apprised of our results. 

AOC Has Moved Construction Forward, but Delays Continue and Risks and 
Uncertainties Remain: 

AOC and it contractors have continued to make progress in a number of 
areas since the Subcommittee's last CVC hearing, particularly in 
installing wall stone in the auditorium, the orientation and security 
lobby, and the south atrium. However, some milestones were pushed back 
in April. For example, according to AOC's April 2006 schedule, the base 
CVC project will have a temporary certificate of occupancy on February 
23, 2007, 2 workdays later than indicated in the March 2006 schedule, 
and the House and Senate expansion spaces will be substantially 
complete on January 10, 2007, 15 workdays later than indicated in the 
March 2006 schedule. In addition, since the Subcommittee's last CVC 
hearing, AOC revised the schedule logic to remove a link between 
penthouse mechanical work and work associated with pretesting the East 
Front's fire alarm system. AOC removed this link--pending approval by 
AOC's Chief Fire Marshal--because the penthouse mechanical work is 
being done as an improvement to the Capitol Building and is not within 
the scope of the CVC project, although the work does affect the CVC. 
According to AOC's construction management contractor, if AOC had not 
removed this link, it would have had to extend the CVC's substantial 
completion date by 5 workdays because the penthouse mechanical work was 
delayed during April.[Footnote 3] AOC is still proposing an April 2007 
opening date for the base project and a May 2007 occupancy date for the 
expansion spaces--dates that it believes will accommodate possible 
delays and allow start-up time for operations. AOC expects all 
construction work in the CVC, East Front, and expansion spaces to be 
completed by the April opening date for the base project, but the CVC's 
occupancy at any one time will be temporarily limited to 3,500, 
compared with about 4,200, the normal anticipated occupancy 
level.[Footnote 4] The delays that have occurred since the 
Subcommittee's March 15 CVC hearing, coupled with the challenges, 
risks, and uncertainties that continue to face the project, have 
heightened our concerns about AOC's ability to open the CVC to the 
public in April 2007. Consequently, as we indicated during our April 27 
testimony, we plan to reassess the project's schedule again this 
summer. 

Our Analysis Indicates Later Opening Dates Than AOC Is Proposing: 

We continue to believe, as we testified in April, that the CVC is not 
likely to be ready for opening with a temporary certificate of 
occupancy before May 2007, about a month later than AOC is proposing. 
Our projected opening date is somewhat later than AOC's because (1) 
delays in completing interior stonework have delayed follow-on work for 
the base project and East Front, (2) delays have been continuing in 
other critical work, such as the utility tunnel, the fire protection 
system, and certain work in the expansion spaces; and (3) CVC team 
managers and members and AOC's Chief Fire Marshal believe that certain 
other work, such as finish work and acceptance testing of the CVC's 
fire protection system, will take more time than is scheduled to 
complete. Our projection also assumes that AOC will be able to address 
the challenges it faces and takes into account the time AOC believes is 
necessary to prepare for operations after construction work is 
completed. However, the delays in March and April raise concerns about 
AOC's ability to fully overcome these challenges. Similarly, we 
continue to believe that the House and Senate expansion spaces are more 
likely to be ready in mid-August or early September 2007 than in April 
or May 2007, as AOC is proposing. We consider the later time frames for 
the expansion spaces more likely for three reasons. First, AOC has 
scheduled the acceptance testing of the expansion spaces after the 
acceptance testing of the base project and, according to our analysis, 
the base project's testing will take longer than scheduled. Second, 
AOC's Chief Fire Marshal believes the acceptance testing of the 
expansion spaces will take longer than scheduled. Third, several 
activities important to the on-time completion of expansion space work 
slipped in March and April; and at this time, the sequence 2 
subcontractor responsible for this work believes that additional 
slippages in some of these activities are likely or possible. However, 
AOC has begun to address the problems affecting the progress of the 
expansion spaces and plans to reassess this situation as the 
construction work proceeds. The expansion spaces could be ready sooner 
than late summer 2007 if AOC succeeds in addressing the problems and 
starts acceptance testing sooner or opens the expansion spaces in 
phases--possibilities that AOC is continuing to explore. 

Construction Work Is Progressing: 

According to AOC's construction management contractor, work on the 
project has advanced, in terms of both the dollar value of the work in 
place and individual project elements. In dollar terms, the overall CVC 
project was about 81 percent complete and the sequence 2 work was about 
70 percent complete as of April 30-up from about 79 percent and 67 
percent, respectively, as of March 31. Additionally, wall stone 
installation progressed substantially in the orientation and security 
lobby and in the south atrium and auditorium and continued in other 
areas, such as the great hall and the East Front's basement level. 
AOC's construction management contractor reported additional progress 
in the CVC's interior, including drywall installation in the great 
hall, the utility and House connector tunnels, and the House and Senate 
expansion spaces. AOC's construction management contractor also 
reported progress in the installation of stone pavers on the plaza over 
the auditorium. Finally, according to the construction management 
contractor, the CVC's electrical work continues to be ahead of 
schedule. 

Indicators Raise Questions about Proposed Opening Dates: 

Despite the progress in these areas, problems and delays occurred in 
other areas, and several indicators of construction progress that we 
have been tracking for the Subcommittee continue to indicate that 
construction work is likely to be completed later than AOC currently 
anticipates. An update on these indicators follows. 

Sequence 2 contractor continues to miss milestones, and completion 
dates are extended. Starting with the Subcommittee's June 2005 CVC 
hearing, at the Subcommittee's request, we and AOC have been selecting 
and tracking sequence 2 milestones to help the Subcommittee monitor 
construction progress. These milestones include activities that are 
either on the project's critical path or that we and AOC believe are 
critical to the project's timely completion. As figure 1 shows, the 
sequence 2 contractor has generally missed these milestones. For 
today's hearing, nine of these milestones were due to be completed, 
according to the project's January 2006 schedule. One was completed 
ahead of schedule; one was late; and none of the remaining seven had 
been completed as of May 22. (See app. I.) AOC's construction 
management contractor said that the sequence 2 contractor missed the 
milestones for reasons such as a need to do remedial or preparatory 
work in the East Front and the upper orientation and security lobby 
before installing wall stone, utility tunnel delays, and a lack of wall 
stone due to a change in the type of stone to be used. 

Figure 1: Sequence 2 Contractor's Progress in Meeting Selected 
Milestones as of CVC Hearing Dates: 

[See PDF for image] 

[End of figure] 

According to AOC's construction management contractor, the base 
project's overall completion date fell another 2 workdays behind in 
April, from February 21 to February 23, 2007. February 13, 2007, was 
the completion date set in the project's January 2006 schedule, and 
that completion date was changed to February 21, 2007, in March. The 2- 
workday delay in April is the net result of delays in activities on 
multiple activity paths. In addition, delays occurred on 16 of 21 
critical and near-critical paths that AOC's construction management 
contractor identified as important to meeting the base project's 
overall completion date.[Footnote 5] These delays occurred in, but were 
not limited to, work on the utility tunnel, the fire protection system, 
the East Front, the upper level of the orientation and security lobby, 
the auditorium, the assembly room, and the orientation theaters, and 
AOC's construction management contractor reported that they ranged from 
1 to 33 workdays. According to the CVC team, these project delays 
occurred for a variety of reasons, such as design changes, problematic 
sequence 1 work, late submissions of shop drawings, changes in the 
sequence of work activities by the sequence 2 contractor, and 
inaccessible work areas. Even more important than the individual delays 
themselves, however, is their likely impact on the CVC team's ability 
to complete construction work on schedule. So many activities have now 
fallen behind schedule that even relatively short additional delays 
could push back the CVC's overall completion date. According to the 
construction management contractor, there are eight critical and near- 
critical activity paths in the project's April schedule that have so 
little slack time that an additional delay of 1 to 30 workdays could 
delay the base project's overall completion date. There were nine such 
paths in the project's March schedule, according to AOC's construction 
management contractor. 

Work on the House and Senate expansion spaces fell 15 workdays behind 
schedule in March, AOC's construction management contractor 
reported.[Footnote 6] Additionally, and of even greater concern to us, 
are delays in a number of near-critical paths, particularly those paths 
that will affect the CVC's opening date. Some of the near-critical 
paths slipped as much as 23 workdays in April, according to the 
construction management contractor. Among the activities that were 
delayed in April were the installation of ceiling tile and the 
commissioning of certain air-handling units needed for the CVC's 
opening; electrical and audio-visual related work in the Senate lower 
level; plumbing work in space intended for use by the U.S. Capitol 
Police; and drywall installation in the House lower and service levels. 
According to the CVC team, these activities fell behind schedule 
because of delays in getting design decisions (which were provided at 
the end of April), problems with site conditions due to sequence 1 or 2 
work, and the need to shift crews to do other work. 

In early April 2006, we told AOC we were concerned about the increasing 
number of delays in expansion space activities and the potential impact 
of these delays on the completion of the expansion space work. As 
further cause for concern, we noted that the sequence 2 subcontractor 
doing the expansion space work was expecting additional delays in some 
of these activities and that, in our view, additional design or scope 
changes were possible. Although AOC is not planning to open the 
expansion spaces until May 2007, timely completion of the expansion 
space work is important because certain expansion space work must be 
completed before the CVC can be opened to the public. AOC agreed that 
continued delays in the expansion space work are of concern and 
recognized that risks and uncertainties associated with the work could 
cause the work to fall farther behind. AOC has begun to work with the 
rest of the CVC team to identify and address problems that have arisen 
and risks that threaten the work's on-time completion. 

Value of completed work indicates completion later than scheduled. 
Another indicator of construction progress that we and AOC's 
construction management contractor have been tracking is the value of 
the completed construction work billed to the government each month. 
Both we and the construction management contractor believe that the 
sequence 2 contractor's monthly billings, including the bills for March 
and April 2006, indicate that AOC is not likely to meet its currently 
scheduled completion date. While this indicator has some limitations 
(for example, billings lag behind construction and the contract's total 
value does not include the value of modifications that are beyond 
modification number 85), it is generally regarded in the construction 
industry as a useful measure of how likely a project is to be completed 
on time. Figure 2 compares the sequence 2 contractor's billings since 
May 2003 with the project's scheduled completion date and indicates 
that the sequence 2 contractor is not likely to finish construction 
work by December 2006, as AOC expects, unless the value of completed 
work increases significantly. We believe that a significant increase 
will be difficult, given the limited number of areas that will be ready 
for finish work at any given time. 

Figure 2: Total Billings by the Sequence 2 Contractor for the Entire 
CVC Project Compared with the Billings Needed to Finish Construction 
Work on Schedule: 

[See PDF for image] 

Notes: 

The early and late lines on this figure reflect the cumulative billings 
that would be required to complete the project through contract 
modification 85 ($222.8 million total contact value) by the early and 
late finish dates shown in the sequence 2 contractor's schedule. 

The actual line reflects the sequence 2 contractor's actual monthly 
billings.

[End of figure] 

Although bills are typically submitted for payment after work is 
completed, it is often likely that construction work will be completed 
on schedule when the actual billing line falls between the early and 
late lines in the figure. With respect to the CVC, the actual billing 
line has been trending below, and in March 2006 went below, the late 
finish line, where it remained in April 2006. Even with the lag in 
billings, this trend indicates that the amount of work being completed 
each month is not sufficient to finish the project on schedule. 

Interior stone installation is progressing, but taking longer than 
expected. Overall, about 72 percent of the CVC's interior wall stone 
has been installed, according to AOC's construction management 
contractor, and the sequence 2 contractor installed 4,082 pieces of 
interior wall stone during the last 4 weeks, exceeding its 3,817-piece 
production target. In contrast, during the same period, the sequence 2 
contractor installed about 1,885 square feet of floor stone, or about 
24 percent of the 7,870 square feet specified in a preliminary floor 
stone installation plan that the contractor provided to AOC shortly 
after the February 15 CVC hearing. In addition, 5 of the 9 schedule 
milestones that AOC and we have been tracking for the Subcommittee for 
today's hearing are related to interior wall stone installation, and 
the sequence 2 contractor did not meet any of these 5 milestones. 
According to the CVC team, the sequence 2 contractor has missed its 
stone installation targets for a variety of reasons, including the need 
to correct problematic sequence 1 work or properly prepare certain 
spaces for the installation of wall or floor stone, a change in wall 
stone design, late delivery of floor stone for the exhibit gallery, or 
delays in some spaces in finishing certain work, such as ceiling work, 
that usually precedes floor stone installation. As we have discussed in 
the Subcommittee's previous CVC hearings, delays in wall stone 
installation can lead to additional delays in completing follow-on 
work, such as floor stone installation and finish work. Although the 
CVC team has identified unforeseen conditions and problematic sequence 
1 work as risks that could affect the pace of wall stone installation, 
the team's efforts to address the risks have not fully prevented these 
types of problems from recurring or adversely affecting the project's 
schedule. Figures 3 and 4 show the sequence 2 contractor's progress in 
installing interior wall and floor stone since January 23 and February 
13, 2006, respectively. Although the sequence 2 contractor has exceeded 
its aggregate numerical target for wall stone installation since the 
last CVC hearing, it did not meet the milestones for wall stone 
installation that we are tracking for the Subcommittee because it had 
its masons doing noncritical wall stone installation in other areas. 
The masons were doing this noncritical work while remedial or 
preparatory work was being performed in the East Front and atrium areas 
so that wall stone installation could start or continue in those areas, 
according to AOC's construction management contractor. In addition, 
wall stone for the remaining work in the upper level orientation lobby 
was not yet on site because of a change in the type of stone to be 
used. 

The sequence 2 contractor missed its target for floor stone 
installation in the exhibit gallery because it ran out of floor stone 
for that area from May 9 to May 16, just as it did during the week of 
April 10. According to the sequence 2 contractor, the supplier of floor 
stone for the exhibit gallery is a small company that has not been able 
to fabricate the floor stone as quickly as needed. The sequence 2 
contractor received an additional shipment on May 16 and was expecting 
another truckload of exhibit gallery floor stone this week. The final 
shipment is expected around June 12. The sequence 2 contractor did not 
expect this delay to adversely affect the overall completion of the 
exhibit gallery. 

To finish installing floor stone in other areas of the CVC, the 
sequence 2 contractor said that it (1) plans to move many of the masons 
installing wall stone to floor stone installation soon and (2) is 
preparing a new set of targets for floor stone installation. We plan to 
review the contractor's revised targets when they are completed and 
will track the contractor's performance against its revised targets for 
the Subcommittee's subsequent CVC hearings. Finally, AOC's construction 
management contractor reports that over 60 percent of the CVC's 
interior floor stone has been fabricated, and the sequence 2 contractor 
does not anticipate future problems with floor stone supply. 

Figure 3: Progress of CVC Interior Wall Stone Installation Compared 
with Targets Set by the Sequence 2 Contractor: 

[See PDF for image] 

[End of figure] 

Figure 4: Progress of CVC Interior Floor Stone Installation Compared 
with Preliminary Targets Set by the Sequence 2 Contractor: 

[See PDF for image] 

[End of figure] 

Project's Schedule Remains Vulnerable to Problems, Challenges, Risks, 
and Uncertainties, despite Actions AOC Has Taken and Plans to Take: 

As we have indicated since the Subcommittee's February 15 CVC hearing, 
we continue to believe that AOC will be challenged to meet even the 
later opening dates we have identified, given the problems, challenges, 
risks, and uncertainties facing the project. A brief update on these 
and AOC's plans for addressing them follows: 

* Trade stacking could delay completion. As we discussed during the 
Subcommittee's previous CVC hearings, trade stacking could hold up 
finish work, such as drywall or ceiling installation, electrical and 
plumbing work, plastering, or floor stone installation. This work could 
be stacked because of delays in wall stone installation. According to 
AOC's construction management contractor, the pace of wall stone 
installation has not been sufficient to eliminate the risk of trade 
stacking and delays in finish work. Such a situation could also 
increase the risk of accidents and injuries. Hence, it remains 
important, as we said at previous CVC hearings, for the CVC team to 
closely monitor construction to identify potential trade stacking and 
promptly take steps to address it. The CVC team has also identified 
trade stacking as a high risk, and in its April progress report, AOC's 
construction management contractor expressed concern about having 
enough workers to do ceiling work because much of the wall stone work 
is to be finished at the same time, making several areas available for 
ceiling work at the same time. The sequence 2 contractor has developed 
plans that show when various subcontractors will be working in each 
area of the CVC except the East Front, which the sequence 2 contractor 
does not expect to be ready for finish work for several weeks. The 
sequence 2 contractor has also had its drywall and plaster 
subcontractor working overtime in the great hall to expedite the work 
so the scaffolding can be removed and the floor stone installation can 
begin. According to the sequence 2 contractor, it intends to continue 
meeting regularly with its subcontractors to review and update the area 
plans and to have the area plan for the East Front done before finish 
work begins there. The sequence 2 contractor pointed out that these 
plans add more detail to the project's schedule and will serve as a 
tool for addressing the trade-stacking issue. Although we and AOC agree 
that these area-by-area plans are important and should be helpful, we 
are still concerned about the potential for trade stacking because of 
the delays that have already occurred and future delays that could 
occur in such work as testing, balancing, and commissioning the CVC's 
air handling units or making changes to the CVC's fire protection 
system resulting from the Chief Fire Marshal's review of the shop 
drawings for the system. 

* Complex building systems remain a significant risk. The CVC will 
house complex building systems, including systems for heating, air 
conditioning, and ventilation; fire protection; and security. These 
systems not only have to perform well individually, but their operation 
also has to be integrated. If the CVC team encounters any significant 
problems with their functioning, either individually or together, 
during commissioning or acceptance testing, the project could be 
seriously delayed. During the Subcommittee's March 15 CVC hearing, we 
noted that the sequence 2 contractor planned to submit the shop 
drawings for the CVC's fire protection system for review by March 17. 
However, the contractor did not submit the drawings for the base 
project until the end of April, in part because more time was needed to 
incorporate changes, AOC's construction management contractor said. The 
drawings were given to AOC's Chief Fire Marshal on May 1. Delays could 
arise if the proposed system does not meet the project's design 
specifications or the fire protection code's requirements[Footnote 7]. 
AOC's Chief Fire Marshal plans to complete his review of the drawings 
by June 1. In addition, the Chief Fire Marshal notes that delays could 
occur if the CVC team does not adequately pretest the system and 
correct any problems found during the pretesting. On March 23, AOC's 
commissioning contractor submitted its plan for testing the performance 
of the CVC's smoke control system, which is a critical component of the 
CVC's fire protection system and must work properly before the CVC can 
be opened to the public. This plan has not yet been approved. In 
addition, as we have previously noted, the Chief Fire Marshal's timely 
completion of the fire protection system's acceptance testing depends 
on his ability to obtain sufficient funding for a contractor to help 
perform the tests. Furthermore, the CVC team recently resolved 
outstanding issues with the U.S. Capitol Police on the numbers, types, 
and locations of security equipment to be installed and on the design 
of the CVC's fire alarm system. According to AOC's construction 
management contractor, certain changes to the scope of the security 
work and to the fire alarm system's design resulting from the 
resolution are likely to set the schedule back to some extent. 

* Building design and work scope continue to evolve. The CVC has 
undergone a number of design and work scope changes. Since the 
Subcommittee's April 27 CVC hearing, AOC's architectural contractor has 
issued five design changes or clarifications. As of May 19, 2006, this 
contractor reported, another 11 were in process and requests for 3 more 
were awaiting AOC's approval to proceed. In addition, since the project 
began, AOC has executed more than 80 sequence 2 contract modifications 
for work that was not anticipated.[Footnote 8] Some of these changes, 
such as changes in the exhibit gallery and in the East Front, have 
resulted in delays. In addition, shop drawings for a number of project 
elements, such as the facility's fire protection system, millwork in 
the food service area, and certain portions of the exhibit gallery, 
have not yet been fully approved and are subject to change, and 
additional design or scope changes are likely given the project's 
experience to date. Project design and scope changes are typically 
reflected in the development of potential change orders (PCO), many of 
which result in contract modifications. Figure 5 shows the PCOs 
submitted for consideration for sequences 1 and 2 since September 2003. 
Although PCOs are not always approved, they are often regarded as a 
reasonably good indicator of likely future design or scope changes that 
can affect a project's cost and schedule. Even more important, the 
adverse impact of scope and design changes on a project's schedule is 
likely to increase as the project moves toward completion. For example, 
certain changes to the fire protection system currently being discussed 
are likely, if made, to adversely affect the project's schedule, 
according to AOC. 

Figure 5: Cumulative Number of Potential Change Orders Submitted for 
CVC Sequences 1 and 2 between September 2003 and April 2006: 

[See PDF for image] 

[End of figure] 

As the figure indicates, new PCOs for sequence 1 were submitted until 
shortly before, and even for several months after, November 2004, when 
AOC determined that the sequence 1 contract work was substantially 
complete. Similarly, PCOs for sequence 2 are still being submitted, and 
we have seen no indication that their submission is likely to stop 
soon. It therefore appears likely to us that some of the design or 
scope changes indicated in PCOs could lead to contract modifications 
that will affect the project's schedule. AOC agrees that it is 
important to minimize the impact of proposed design and scope changes. 

Two new issues associated with the CVC's new utility tunnel are likely 
to result in additional work. First, AOC has requested design work to 
begin extending the CVC's sprinkler system into the new utility tunnel 
to enhance worker safety. Although the design work for this change has 
not yet been completed, AOC does not believe the extension will delay 
the project. Second, AOC recently identified a complication that is 
affecting work on the new CVC utility tunnel. Specifically, AOC found 
that potential asbestos and other safety-related problems in an older 
tunnel that intersects the new utility tunnel will have to be addressed 
before other work needed for the utility tunnel's operation can proceed 
in the older tunnel. This additional safety-related work is 
contributing to the slippage in the utility tunnel's completion 
discussed earlier in our testimony. 

* Opening the CVC and expansion spaces at different times is likely to 
result in a temporary cap on CVC occupancy and increase costs. As we 
reported during previous Subcommittee CVC hearings, AOC's current plan 
to open the CVC in April 2007 before the expansion spaces are scheduled 
for completion is likely to result in a temporary cap on CVC visitor 
occupancy and a need to construct temporary emergency exits for fire 
and life safety protection.[Footnote 9] AOC is proposing this 
sequential approach because it believes that conducting acceptance 
testing for the fire protection system for the CVC and the expansion 
spaces concurrently would delay opening the CVC to the public. AOC's 
proposed April 2007 opening date for the CVC depends on the timely 
completion of work not only on the base project but also on the 
expansion spaces, since certain expansion space work must be completed 
before the CVC's opening. Inasmuch as work on both the base project and 
the expansion spaces was delayed in March and April, we believe that it 
will be especially important to monitor the progress of construction to 
determine what additional work (and funding) may be needed to meet 
AOC's planned date for opening the CVC, including what temporary work 
may be required in the expansion spaces for the CVC to open before the 
expansion space work is complete. AOC's construction management 
contractor is monitoring this situation and said in its April 2006 
schedule report that concurrent acceptance testing of the CVC's and the 
expansion spaces' fire protection systems may be difficult because of 
the 15-workday delay in the expansion space schedule that occurred in 
April. 

* Risks from insufficient stone deliveries remain, but may be 
diminishing. According to AOC's construction management contractor, the 
sequence 2 contractor has, since the week of April 24, received 2 of 
the 10 truckloads of interior wall stone it was expecting from the wall 
stone fabricator. The sequence 2 contractor said that the lack of wall 
stone deliveries has not adversely affected wall stone installation 
recently. AOC's construction management contractor reported that as of 
last week, almost all--over 99 percent--of the wall stone needed for 
the core CVC itself was on site (either installed or awaiting 
installation); nearly 80 percent of the wall stone needed for the 
atriums and about 35 percent of the wall stone needed for the East 
Front were on site; and none of the wall stone for the House connector, 
Library of Congress, and Cannon tunnels had been delivered. The 
sequence 2 contractor said that truck scheduling issues, not 
fabrication delays, had caused the lapse in wall stone deliveries over 
the last 4 weeks and that the delays in installing East Front wall 
stone have been related more to site conditions than to stone supply. 
Furthermore, the sequence 2 contractor said that given the East Front 
wall stone supply on site, the shipments expected, and the pace of 
installation, it does not foresee any further delays in the CVC work 
due to a lack of wall stone. The sequence 2 contractor received two 
wall stone truckloads on May 22 and expects to receive all of the 
remaining wall stone needed for the base project by June 30, 2006. 
According to AOC and its construction management contractor, although 
the supply of interior wall stone was insufficient in late 2005 and 
early 2006, it is adequate for the CVC at this time, given the amount 
of space available for wall stone installation and the quantity of 
stone on hand--about 4,500 pieces as of May 19--and expected. Also, 
although none of the wall stone for the House and Senate expansion 
spaces was on site yet, the subcontractor responsible for this work is 
not anticipating delivery problems at this time. On the other hand, 
AOC's construction management contractor reported that no floor stone 
was installed in the exhibit gallery during the week of April 10 or 
between May 9 and May17 because the installers ran out of floor stone 
for that area. As indicated earlier in our testimony, the sequence 2 
contractor received a shipment of floor stone for the exhibit gallery 
on May 16 and expects another shipment this week and the final shipment 
by mid-June. 

Finally, as we have said in previous discussions with AOC, its 
construction management contractor, and the Subcommittee, it will be 
important for AOC to have adequate analysis and documentation of the 
reasons and responsibilities for delays.[Footnote 10] On April 11, 
2006, AOC executed a contract modification authorizing its construction 
management contractor to have one of its managers who has not been 
involved in the CVC project assess the adequacy of this type of 
information. The manager expects to complete his work by the end of 
this week. 

Estimated Project Cost and Funding: 

As we testified during the Subcommittee's last three CVC hearings, we 
estimate that the total cost to complete the entire CVC project will be 
about $556 million without an allowance for risks and uncertainties and 
could be as much as about $584 million with such an allowance. To date, 
about $530 million has been provided for CVC construction. This amount 
includes about $3.6 million that was made available for either CVC 
construction or operations and has been approved for CVC construction 
by the House and Senate Committees on Appropriations.[Footnote 11] To 
obtain the additional funding that it expected to need to complete the 
project's construction, AOC, in December 2005, requested $20.6 million 
as part of its budget request for fiscal year 2007. This request was 
based, in part, on discussions with us and took into account our 
November 16, 2005, estimate of the cost to complete the project's 
construction without an allowance for risks and uncertainties and 
funding from existing appropriations. Our subsequent work--completed in 
preparation for the Subcommittee's February 15 and March 15 CVC 
hearings--indicated that AOC would need about $5 million more, or about 
$25.6 million in additional CVC construction funds, to complete 
construction without an allowance for risks and uncertainties. AOC 
plans to request the additional $5 million as a supplement to its 
fiscal year 2007 budget for CVC construction. This would bring its 
total request for fiscal year 2007 CVC construction funds to $25.6 
million. In addition, AOC has indicated that it plans to use about 
$950,000 of the fiscal year 2007 general administration appropriations 
it has requested for contractual support for its Fire Marshal Division. 

As we stated in our March 15 and April 27 testimonies, AOC believes 
that it may be able to reduce the amount of funds it will need in 
fiscal year 2007 for contractual support in testing the CVC's fire 
protection system and plans to explore ways to do so. AOC's Chief Fire 
Marshal received the shop drawings for the CVC's fire protection system 
on May 1 and believes that his office will complete its review by June 
1. His office then plans to determine how much contractual support it 
will need to test the system and to explore cost savings possibilities. 
We plan to monitor these costs and report on them to the Subcommittee 
as soon as AOC has a firmer estimate. In addition, AOC is likely to 
incur additional costs from recent scope and design changes related to 
the CVC's security and fire protection systems and from problems 
associated with the utility tunnel. Sufficient contingency funding may 
be available for these items within our $556 million estimate of the 
cost to complete the project. We plan to reassess our cost-to-complete 
estimate this summer and will keep the Subcommittee apprised of our 
results. 

Mr. Chairman, this completes our prepared statement. We would be 
pleased to answer any questions that you or Members of the Subcommittee 
may have. 

Contacts and Acknowledgments: 

For further information about this testimony, please contact Bernard 
Ungar at (202) 512-4232 or Terrell Dorn at (202) 512-6923. Other key 
contributors to this testimony include Shirley Abel, John Craig, Maria 
Edelstein, Elizabeth Eisenstadt, Jeanette Franzel, Jackie Hamilton, 
Bradley James, Joshua Ormond, and Scott Riback. 

[End of section] 

Appendix I Capitol Visitor Center Critical Construction Milestones 
April 28, 2006-May 24, 2006: 

Table 1: 

Activity: Plaster Ceiling; 
Location: East Front Basement; 
Scheduled completion: 5/01/06; 
Actual completion: [Empty]. 

Activity: Wall Stone Area 3; 
Location: East Front Ground; 
Scheduled completion: 5/01/06; 
Actual completion: [Empty]. 

Activity: Wall Stone Area 1; 
Location: Atrium South Lower Level; 
Scheduled completion: 5/01/06; 
Actual completion: [Empty]. 

Activity: Controls Pt. to Pt. Check; 
Location: AHU-01; 
Scheduled completion: 5/05/06; 
Actual completion: [Empty]. 

Activity: OH Fire Protection Rough In and Hydrostatic Test; 
Location: Exhibit Gallery; 
Scheduled completion: 5/09/06; 
Actual completion: 3/ 21/06[A]. 

Activity: Wall Stone Area 5; 
Location: Orientation Lobby Upper Level; 
Scheduled completion: 5/12/06; 
Actual completion: 5/22/06. 

Activity: Wall Stone Area 2; 
Location: Atrium South Lower Level; 
Scheduled completion: 5/15/06; 
Actual completion: [Empty]. 

Activity: Plaster Ceiling; 
Location: West Lobby Assembly; 
Scheduled completion: 5/22/06; 
Actual completion: [Empty]. 

Activity: Wall Stone Area 1; 
Location: East Front Principal; 
Scheduled completion: 5/22/06; 
Actual completion: [Empty]. 

Source: AOC's January 2006 CVC sequence 2 construction schedule for the 
scheduled completion dates and AOC and its construction management 
contractor for the actual completion dates as of May 22, 2006. 

[A] While noting that the sequence 2 contractor had completed this work 
ahead of schedule, AOC's construction management contractor said that 
the sequence 2 contractor would have to perform the hydrostatic test 
again because of an oversight by the exhibit contractor that resulted 
in its design being too tall and interfering with the fire protection 
system. 

[End of table] 

FOOTNOTES 

[1] GAO, Capitol Visitor Center: Update on Status of Project's Schedule 
and Cost as of April 27, 2006, GA0-06-665T (Washington, D.C.: Apr. 27, 
2006). 

[2] Trade stacking can occur when workers from different trades, such 
as stone masons, electricians, plumbers, or plasterers, have to work in 
the same area at the same time to meet a schedule, sometimes making it 
difficult to ensure sufficient space and resources for concurrent work. 

[3] Although the penthouse mechanical work, which includes the 
replacement of air handling units on the Capitol roof and related work, 
has been a separate project, it is related to the CVC because it will 
serve the East Front space that visitors will travel through to get 
from the CVC to the Capitol Building. AOC's removal of the linkage will 
require the Chief Fire Marshal's approval because certain elements of 
the East Front's fire protection system are not expected to be ready 
for testing until after the testing of the CVC's fire protection system 
begins. 

[4] This temporary limit will be necessary because the "horizontal 
exits," or passages, through the expansion spaces, which the life 
safety code requires for exiting the base CVC project, will not be 
available until later. These horizontal exits cannot be used until the 
fire alarm system in the expansion spaces has been fully tested and 
accepted--work that is not slated to be completed until after the base 
CVC is scheduled to open. Some additional work will likely be required 
to provide temporary emergency exit routes from the CVC, but the CVC 
team does not believe that this work or its costs should be 
substantial. 

[5] Construction projects typically have one critical path, which is 
the sequence of activities having the longest duration through the 
schedule. There is no slack time associated with these activities, 
meaning that a delay in a critical path activity will delay the entire 
project unless a way is found to reduce the time required for other 
activities along the critical path. Some projects have multiple 
critical paths simultaneously; in March, the CVC essentially had two 
concurrent critical paths--(1) East Front mechanical and (2) East Front 
fire acceptance testing. According to AOC's construction management 
contractor, after AOC removed the link with the penthouse mechanical 
path, as discussed, the base project had one critical path for April-- 
the utility tunnel and air handling units being mechanically ready -- 
and 20 near-critical activity paths, which have little slack time. 
Generally, the more critical and near-critical activities a project 
has, the greater is the risk of late completion because there are more 
opportunities for slight delays that can adversely affect the project's 
completion. 

[6] According to the project's March and April schedules, the date for 
completing the House and Senate expansion spaces was extended from May 
2, 2007, in March to May 25, 2007, in April. The contract completion 
date for this work is March 12, 2007. 

[7] According to the sequence 2 subcontractor that is fitting out the 
House and Senate expansion spaces, the delays in getting approved shop 
drawings for the fire protection system have already postponed ceiling 
close ins in the expansion spaces, and AOC believes that such further 
delays, along with possible requests for design changes, pose the 
greatest risks to the completion schedule for the expansion spaces. 

[8] These data exclude sequence 2 contract modifications for work that 
was planned but not included in the sequence 2 base contract. Examples 
include the fit-out of the House and Senate expansion spaces, the 
construction of the utility tunnel, and the purchase and installation 
of food service equipment. 

[9] According to AOC, the CVC's occupancy at any one time would be 
temporarily limited to 3,500, compared with about 4,200, the normal 
anticipated occupancy level, until acceptance testing of the fire 
protection system for the expansion spaces has been completed. Although 
AOC anticipates the need for some temporary work, it does not believe 
that the associated costs will be substantial. 

[10] See for example: GAO, Capitol Visitor Center: Effective Schedule 
Management and Updated Cost Information Are Important, GAO-05-811T 
(Washington, D.C.: June 14, 2005). 

[11] Public Law 108-447, enacted on December 8, 2004, provided that up 
to $10.6 million could be transferred from AOC's Capitol Building 
appropriation account for the use of the CVC project. The use of the 
amount transferred is subject to the approval of the House and Senate 
Committees on Appropriations. In June 2005, AOC received approval to 
use about $2.8 million (including about $1.6 million for CVC 
construction) of this $10.6 million, leaving a balance of about $7.7 
million that could be used in the future after a rescission amounting 
to $84,800. AOC recently received approval to use about an additional 
$2 million of these funds for CVC construction, including, for example, 
the fabrication and installation of wayfinding signage and the fit-out 
of the gift shops, and about $2.3 million for CVC operations. Thus, 
about $3.4 million of the $10.6 million remains available for approval 
for use for CVC construction or operations. 

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