Resources For > Federal Managers

Resources For: Federal Managers

These GAO resources have been selected specifically for federal agency managers.

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GAO has identified and documented best practices and leading practices in a number of key agency- and office-management functions. Best practices are generally processes, practices, and systems that, through detailed analysis, are determined to have helped organizations improve their performance in specific areas. Leading practices are generally processes, practices, and systems that, through testimonial evidence, literature review, and case studies are determined to have helped organizations improve their performance in specific areas.

 


The practices presented in these Key Issue pages help federal managers and decision makers:

  • Use GAO's published work to strengthen their agency's capacity for improving the management functions that are critical for achieving mission success;
  • Address long-standing management issues, including those identified in GAO's High Risk series and other GAO work; and
  • Provide questions to help agencies self-evaluate core management functions.

Because organizations are diverse and complex, leading or even best practices for one organization may not work for another and agencies need to carefully consider which ones might help them improve.

Video: Learn More About GAO's Leading Practices for Federal Managers

Chris Mihm, Managing Director, Strategic Issues, describes how GAO's leading management practices help federal managers improve their agencies' operations and efficiency.

View the Transcript

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Have questions about best practices in a specific area?

CollaborationPortrait of J. Christopher Mihm

J. Christopher Mihm
Managing Director, Strategic Issues
and Investigative Service
mihmj@gao.gov
202-512-6806
Acquisition Management Portrait of Michael J. Sullivan

Michael J. Sullivan
Director, Acquisition and
Sourcing Management
woodsw@gao.gov
202-512-8214
Human Capital Management Portrait of Yvonne Jones

Yvonne Jones
Director, Strategic Issues
jonesy@gao.gov
202-512-6806
Human Capital Management Portrait of Robert Goldenkoff

Robert Goldenkoff
Director, Strategic Issues
Goldenkoffr@gao.gov
202-512-4379
Information Technology
Management
Portrait of Valerie C. Melvin


Valerie C. Melvin
Director, Information
Technology
melvinv@gao.gov
202-512-6304
 

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The GAO Organizational Telephone Directory (PDF) provides contact information for agency personnel. This document is updated frequently.

For questions about specific areas in GAO's former Policy and Procedures Manual for Guidance of Federal Agencies (which is no longer available), please contact the following individuals:

For general questions about the manual, please contact GAO's Audit Policy and Quality Assurance office at (202)512-6100 or apqa@gao.gov.

 

Contacting the agency:

  • By phone: (202)512-3000
  • By email: contact@gao.gov
  • By mail: Government Accountability Office, 441 G St., NW, Washington, DC 20548

 

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